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Article
Publication date: 1 June 1992

Sally Brant

There are many ways of endeavouring to assess patient satisfaction with health care. When planning a survey of patient views it is important to remember what the objectives of the…

Abstract

There are many ways of endeavouring to assess patient satisfaction with health care. When planning a survey of patient views it is important to remember what the objectives of the study are ‐ is it primarily a public relations exercise or is there also commitment to action which will improve the quality of services? Some of the limitations of current survey methods are outlined, together with examples of alternative approaches from the author′s experience. It is argued that if quality is to be defined as the extent to which patient′s needs are met then only individualized patient‐centred approaches, such as critical incident interviewing and care planning, can deliver quality standards for the benefit of individual patients.

Details

International Journal of Health Care Quality Assurance, vol. 5 no. 6
Type: Research Article
ISSN: 0952-6862

Keywords

Book part
Publication date: 9 May 2017

Margaret M. Kress

The situating of pimatisiwin as a framework for spatial justice and self-determination aids educators in strengthening their understandings of Indigenous knowledges to support an…

Abstract

The situating of pimatisiwin as a framework for spatial justice and self-determination aids educators in strengthening their understandings of Indigenous knowledges to support an authentic inclusion of Indigenous students with disabilities. Through the sharing of Canada’s colonial history, and by critically examining the principles of care within special education, the author exposes its relationship with ableism, normalcy, eugenics, and white privilege to show how Indigenous peoples continue to be marginalized in the twenty-first century. This justice work asks educators to shift their perspectives of inclusion and wellness through the insertion of an Indigenous lens, one to help them see and hear the faces and voices of disabled Aboriginal children and their kinships. The chapter discusses the social model of disability, the psychology of Gentle Teaching, Indigenous ethics, and principles of natural laws through the voices of Nehiyawak and other knowledge keepers, in order to suggest an agenda for educators to come to an understanding of an emancipatory and gentle education. Spatial justice and Indigenous epistemologies merge as synergistic, inclusive, and holistic entities, to support Aboriginal children and youth as both they and those who teach learn to celebrate disabled ontologies. The chapter concludes by presenting how Gentle Teaching and Indigenous ways of knowing should be honored in this quest of creating an equitable, caring, and inclusive society for all disabled Indigenous children and youth.

Details

Ethics, Equity, and Inclusive Education
Type: Book
ISBN: 978-1-78714-153-7

Keywords

Article
Publication date: 31 May 2021

Claudia Knoll and Dietmar Sternad

This article investigates which criteria and processes are used to identify global leadership potential (GLP) in multinational corporations.

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Abstract

Purpose

This article investigates which criteria and processes are used to identify global leadership potential (GLP) in multinational corporations.

Design/methodology/approach

First, the literature at the intersection between leadership potential and global leadership is reviewed to identify a set of criteria that can be used for assessing GLP. The findings are then validated in a qualitative study against a sample of nine global corporations.

Findings

Several traits (integrity and resilience), attitudes (learning orientation, motivation to lead, change orientation, drive for results, customer orientation and a global mindset) and competencies (cognitive complexity and intercultural, interpersonal, leadership, learning, change and business competencies) are associated with GLP. The core steps in the GLP identification process are nomination, assessment and confirmation. These steps can be complemented by a preassessment phase and a subsequent talent dialogue.

Practical implications

The results of this research can inform human resource (HR) management practitioners in their endeavor to successfully identify and assess potential future global leaders.

Originality/value

Prior research has focused either on defining global leadership or on assessing leadership potential in general, without a clear focus on identifying global leaders. In this article, the two concepts of global leadership and leadership potential are combined, thus providing an integrated content and process model that indicates how global corporations select their future global leaders.

Details

Journal of Management Development, vol. 40 no. 4
Type: Research Article
ISSN: 0262-1711

Keywords

Content available
Book part
Publication date: 26 October 2018

Jacqueline Stevenson and Sally Baker

Abstract

Details

Refugees in Higher Education
Type: Book
ISBN: 978-1-78743-714-2

Abstract

Details

Refugees in Higher Education
Type: Book
ISBN: 978-1-78743-714-2

Content available
Book part
Publication date: 26 October 2018

Jacqueline Stevenson and Sally Baker

Abstract

Details

Refugees in Higher Education
Type: Book
ISBN: 978-1-78743-714-2

Article
Publication date: 1 March 2000

Barbara Wood

Investigates the interpretation and the body of literature surrounding the British prehistory era defined as 500 000 BC to 43 AD. Looks at how and by whom the past has been…

Abstract

Investigates the interpretation and the body of literature surrounding the British prehistory era defined as 500 000 BC to 43 AD. Looks at how and by whom the past has been constructed, who has the power of information and interpretation. Questions whether this interpretation is objective and the way the subject is covered in education together with the lack of women within the process. Argues a case for using the material to enhance pupils’ abilities to evaluate information and draw conclusions.

Details

Equal Opportunities International, vol. 19 no. 2/3/4
Type: Research Article
ISSN: 0261-0159

Keywords

Article
Publication date: 1 February 1999

Malcolm Foley, Gill Maxwell and David McGillivray

Explores the changing relationship between work and leisure with particular reference to women’s equality in economic and other activities through a review of the history of…

1209

Abstract

Explores the changing relationship between work and leisure with particular reference to women’s equality in economic and other activities through a review of the history of leisure opportunities since the industrial revolution; indicates the ways in which social and economic changes have had a major impact on women’s leisure needs and activities. Focuses in particular on the provision of workplace fitness facilities, undertaking a survey of more than 200 companies across a number of industry sectors (the rationale for selection is outlined here) to discover the reasons behind such provision and the actual facilities provided; identifies the reasons behind provision as primarily commercial (e.g. being seen as an additional benefit to help recruit high quality employees) and notes that assessment of user group needs was not carried out, with the result that women’s particular needs tended not to be taken into account, for example gyms (favoured by men) being more widely provided than space for aerobic exercise (favoured by women). Concludes that the findings strongly suggest that women remain unequal in their leisure as well as working lives.

Details

Equal Opportunities International, vol. 18 no. 1
Type: Research Article
ISSN: 0261-0159

Keywords

Article
Publication date: 1 March 1986

Geraldine L. Hutchins

In April we celebrate Pets Are Wonderful Month (PAW) to honor the companion animals that bring joy and love to their owners' lives. Humans have lived with animals as companions…

212

Abstract

In April we celebrate Pets Are Wonderful Month (PAW) to honor the companion animals that bring joy and love to their owners' lives. Humans have lived with animals as companions for thousands of years and during that time our knowledge about the animals we choose as pets has grown enormously. Recent research involving pet therapy indicates that not only do pets give us love and companionship, but they also are beneficial to our physical and mental health. Pets are used in nursing homes, prisons, and mental health institutions, with autistic children, and in many other capacities.

Details

Reference Services Review, vol. 14 no. 3
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 28 August 2009

Kerstin Altmanninger, Martina Seidl and Manuel Wimmer

The purpose of this paper is to provide a feature‐based characterization of version control systems (VCSs), providing an overview about the state‐of‐the‐art of versioning systems…

1512

Abstract

Purpose

The purpose of this paper is to provide a feature‐based characterization of version control systems (VCSs), providing an overview about the state‐of‐the‐art of versioning systems dedicated to modeling artifacts.

Design/methodology/approach

Based on a literature study of existing approaches, a description of the features of versioning systems is established. Special focus is set on three‐way merging which is an integral component of optimistic versioning. This characterization is employed on current model versioning systems, which allows the derivation of challenges in this research area.

Findings

The results of the evaluation show that several challenges need to be addressed in future developments of VCSs and merging tools in order to allow the parallel development of model artifacts.

Practical implications

Making model‐driven engineering (MDE) a success requires supporting the parallel development of model artifacts as is done nowadays for text‐based artifacts. Therefore, model versioning capabilities are a must for leveraging MDE in practice.

Originality/value

The paper gives a comprehensive overview of collaboration features of VCSs for software engineering artifacts in general, discusses the state‐of‐the‐art of systems for model artifacts, and finally, lists urgent challenges, which have to be considered in future model versioning system for realizing MDE in practice.

Details

International Journal of Web Information Systems, vol. 5 no. 3
Type: Research Article
ISSN: 1744-0084

Keywords

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