Aida Idris and Saiful Nizam Che Soh
The purpose of this paper is to empirically explore issues in humanitarian aid and disaster relief (HADR) missions and examine the effects of selected factors on mission success…
Abstract
Purpose
The purpose of this paper is to empirically explore issues in humanitarian aid and disaster relief (HADR) missions and examine the effects of selected factors on mission success. The paper focusses on organisational perspectives of the Malaysian army due to their extensive experience in HADR operations.
Design/methodology/approach
Interactions among three broad factors namely human resource, logistics and coordination, as well as their effects on mission performance, were examined. A qualitative approach was chosen because it allowed for an exploratory yet a more in-depth analysis of the issues.
Findings
Results suggest that while the effects of logistics and coordination on mission success appear to be direct, human resource influences it in a more indirect manner. Additionally, from a military viewpoint, HADR teams are also challenged by factors which are less controllable such as public support and local infrastructure.
Research limitations/implications
The study has contributed to knowledge by proposing a more refined model of HADR operations performance which highlights relationships not adequately studied before. Based on the model, a quantitative study can be undertaken in the future to determine the relative effect of each factor.
Practical implications
Among the areas of HADR operations that will benefit from the study are human resource and cross-cultural management, communication and interpersonal relations and information technology.
Originality/value
Military perspectives of HADR missions are shared in the paper, which enrich current understanding of issues faced in such operations. The paper should also serve as an impetus for greater empirical research among scholars concerned with organisational perspectives in HADR operations performance.
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Keywords
Norsafiah Norazman, Siti Nurul Asma’ Mohd Nashruddin and Adi Irfan Che-Ani
Urban population growth has increased housing density, which has expanded the construction of low-cost low-rise residential in urban areas. Good building performance and effective…
Abstract
Purpose
Urban population growth has increased housing density, which has expanded the construction of low-cost low-rise residential in urban areas. Good building performance and effective low-cost low-rise residential quality lead to higher user satisfaction and improve building sustainability. This study aims to focus on the factors influencing the sustainability of low-cost low-rise residential in the West Malaysia urban area to assess resident satisfaction.
Design/methodology/approach
A mixed-mode approach with both qualitative and quantitative were used in this study. Semi-structured interviews were conducted with 12 stakeholders to identify the common factors influencing sustainability in low-cost low-rise residential. Subsequently, questionnaire surveys were formed and distributed among building users to determine the satisfaction level with low-cost low-rise residential building performance.
Findings
The finding demonstrates that accessibility is the key factor to achieving sustainability of low-cost low-rise residential. The finding also related to the factor that influences both stakeholders and building user satisfaction levels. This study also identifies key areas that require attention to improve user satisfaction with building sustainability and building performance of low-cost low-rise residential.
Originality/value
This study aims to determine stakeholder and building user satisfaction levels in relation to the sustainable building factor. A few indicators have been set up to identify the factors that most influence the sustainability and environment of low-cost low-rise residential buildings. Each subchapter has a few recommendations to improve the performance of low-cost low-rise residential. Each of the factors mentioned is related to social, economic and environmental sustainability. In addition, the study discovered a strong connection between low-cost low-rise residential performance and user satisfaction.