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The objective of the study is to test a conceptual model based on the interrelation between data-driven supply chain quality management practices (DDSCQMP) and the performance of organized retailing firms in India.

Based on a comprehensive review of literature, the dimensions of DDSCQMP concerning the Indian organized retail sector have been extracted. Considering the research objectives, the research data has been collected using a structured questionnaire from Indian retailers. Overall 133 questionnaires were responded successfully from retailers. The model was tested using structured equation modeling (SEM) through PLS 3.0.

The research findings confirm hypotheses and reveal the statistically significant relationship between DDSCQMP and retailers' performance at an aggregate level. However, the results of the individual-level analysis of DDSCQMP appear to vary from practice to practice. Among various DDSCQMP, “customer focus” with the highest beta (ß) value was found to have the greatest impact on performance followed by “employee relations”.

The study provides empirical justification for a structural model that identifies a positive and significant relationship between DDSCQMP and organizational performance within the context of organized retail sector of India.

In a dynamic and uncertain business environment, it is necessary for companies to adapt to be capable of addressing the changing circumstances and ensure business continuity. Hence, companies are employing advanced Industry 4.0 (I4.0) technologies. This study aims to explore the role of advanced I4.0 technologies in facilitating companies’ development towards supply chain resilience (SCR).

The study adopted a structured approach of Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) to identify 234 articles. Under PRISMA, we adopted a three-phase methodology of planning, conducting and reporting the review results. The data of these articles were synthesized using a Scopus database to investigate the relationship between I4.0 technologies and SCR.

The study’s findings map the technologies appropriate in different supply chain nodes and bridge the literature gap in the intersection of I4.0 technologies and SCR. The study results indicate the role of I4.0 technologies role in achieving resilience in key functions of an organization through an I4.0 technologies-enabled sourcing, manufacturing, distribution and return resilience (I-SMDRR) framework. The I-SMDRR framework also depicts the relationship being moderated by internal and external risk factors.

The study offers a unique framework by mapping sourcing, manufacturing, distribution and return resilience through I4.0 technologies. Additionally, the review delineates the theory-mapped research gaps helpful for future researchers. In summary, this systematic review of the literature identifies the components that lead to developing SCR.

This study aims to explore the key drivers contributing to supply chain resilience, with specific attention on agility, absorptive capacity and ambidexterity. It focuses on the roles of supply chain absorptive capacity (SCAC), supply chain ambidexterity (SCAB), supply chain agility (SCAG) and supply chain flexibility (SCF) in enhancing supply chain resilience (SCR).

A survey based on a questionnaire with established scales for SCAC, SCAB, SCAG, SCF and SCR was conducted among professionals in various industries within India, receiving 356 responses. Structural equation modeling is used to test the hypothesis.

The study reveals significant relationships between SCAC, SCAB, SCAG and SCR. SCAC and SCAB are positively correlated with SCAG, which in turn positively influences SCR. Further, SCF directly influences SCR and moderates the relationships between SCAC/SCAB and SCAG, enhancing the agility and resilience of the supply chain. These findings underline the importance of integrating knowledge management, adaptability and flexibility in supply chain strategies to cope with the dynamic business environment.

The uniqueness of this study lies in its integrated investigation of absorptive capacity, ambidexterity, agility and supply chain flexibility, with a specific focus on the moderating role of flexibility. This research is unique in demonstrating how these dynamic capabilities transform disruptions into innovative and growth opportunities for supply chain management.

In the uncertain business environment, the supply chains are under pressure to balance routine operations and prepare for adverse events. Consequently, this research investigates how artificial intelligence is used to enable resilience among supply chains.

This study first analyzed the relationship among different characteristics of AI-enabled supply chain and how these elements take it towards resilience by collecting the responses from 27 supply chain professionals. Furthermore, to validate the results, an empirical analysis is conducted where the responses from 231 supply chain professionals are collected.

Findings indicate that the disruption impact of an event depends on the degree of transparency kept and provided to all supply chain partners. This is further validated through empirical study, where the impact of transparency facilitates the mass customization of the procurement strategy to Last Mile Delivery to reduce the impact of disruption. Hence, AI facilitates resilience in the supply chain.

This study adds to the domain of supply chain and information systems management by identifying the driving and dependent elements that AI facilitates and further validating the findings and structure of the elements through empirical analysis. The research also provides meaningful implications for theory and practice.

Today many firms are pushed towards digitalization to ensure business continuity and their survival due to COVID-19. Therefore, this study aims to investigate the emerging knowledge management models in the era of digitalization and disruption.

The authors have adopted a semi-structured approach composed of qualitative data collection from 37 business executives from India representing different industry sectors. The authors adopted a three-layer coding process (axial, open and selective) to develop a framework grounded in organizational information processing theory.

Scanning the business environment leads to understand the status of current and potential business through intelligence of information, whereas better planning and execution can be achieved through employing and using the information intelligently that fits to the overall and strategic objective of the business. Overall, the business continuity can be obtained by information prosperity across the business by engaging diverse stakeholders. According to the findings, these aspects lead to the effective implementation of digital knowledge to ensure business continuity in uncertain business environment.

The study offers the insights for managing and executing the knowledge in digital platforms, where they can think of developing a system architecture on the basis of degree of uncertainty and information processing requirements for combining the knowledge.

The present study is unique, where it offers the meaningful visions to the designers and users of virtual knowledge management systems.

Made-in-India tyres are rapidly integrating into global supply chains due to a globally coordinated regulatory environment and aspiring for value creation and contribution to circularity. However, it is not clear what are the constituent components of emerging technologies like blockchain that can facilitate value creation and how they are associated. Therefore, this study intends to explore the elements of blockchain technology and how they create value to bring circularity to a tyre supply chain.

This study employed a survey-based quantitative methodology to test the theoretical framework of blockchain-enabled circular supply chains using non-parametric regression analysis. A total of 307 responses from India-based supply chain professionals’ data were collected from September 2022 to January 2023 to perform non-parametric regression analysis.

The results indicated that blockchain could improve visibility and accessibility by having value-creation capabilities of data collection, monitoring, processing and analysis to facilitate the circular tyre supply chain which focuses on recycling, reusing, reducing and rethinking initiatives. Further, accessibility contributes more than visibility to creating value toward a blockchain-enabled tyre circular supply chain.

First, this study employs a grounded theory-driven approach in identifying and testing a framework through hierarchical regression. This study identifies the role of blockchain technology in unfolding visibility and accessibility towards value creation, enhancing circularity in the supply chains in complex and critical industries such as tyres in India and across the globe.

The study aims to map the links between Industry 4.0 (I-4.0) technologies and circular economy (CE) for sustainable operations and their role to achieving the selected number of sustainable development goals (SDGs).

The study adopts a systematic literature review method to identify 76 primary studies that were published between January 2010 and December 2020. The authors synthesized the existing literature using Scopus database to investigate I-4.0 technologies and CE to select SDGs.

The findings of the study bridge the gap in the literature at the intersection between I-4.0 and sustainable operations in line with the regenerate, share, optimize, loop, virtualize and exchange (ReSOLVE) framework leading to CE practices. Further, the study also depicts the CE practices leading to the select SDGs (“SDG 6: Clean Water and Sanitation,” “SDG 7: Affordable and Clean Energy,” “SDG 9: Industry, Innovation and Infrastructure,” “SDG 12: Responsible Consumption and Production” and “SDG 13: Climate Action”). The study proposes a conceptual framework based on the linkages above, which can help organizations to realign their management practices, thereby achieving specific SDGs.

The originality of the study is substantiated by a unique I-4.0-sustainable operations-CE-SDGs (ISOCES) framework that integrates I-4.0 and CE for sustainable development. The framework is unique, as it is based on an in-depth and systematic review of the literature that maps the links between I-4.0, CE and sustainability.

This paper aims to identify and examine the determinants for sustainable manufacturing in cement manufacturing industry in India. Further, the study examines the causal relationship between different indicators of sustainable manufacturing.

Author (s) have identified and extracted the key dimensions of sustainable manufacturing from literature. After identification of the key dimensions, analytic hierarchy process (AHP) is used to finalize the weights and further DEMATEL is used to understand the causal relationship between key dimensions.

Findings from AHP provide the weightage to the all 13 indicators of sustainable manufacturing. From AHP, it is identified that material cost has maximum weightage, whereas material consumption has minimum weightage. From DEMATEL, it is evident that occupational health safety and safety has maximum influencing variables, whereas air emission does not have any influencing variables.

The approach adopted in the study will help firms to identify the weightage of key dimensions and further the interdependency can be developed to understand the causal relationship between different indicators of sustainable manufacturing.

The purpose of this paper is to map the causal relations among various supply chain flexibility (SCF) dimensions having significant impact on the Indian personal hygiene industry.

The author(s) have gone through extensive literature review and extracted 22 SCF dimensions. After conducting field visits and expert interaction in the firm related to case industry, 11 major SCF dimensions that seem to have a significant amount of influence on supply chain performance of the firms were retained for further consideration. The author(s) have used decision making trial and evaluation laboratory (DEMATEL) to establish initial causality and structural equation model (SEM) to investigate the contribution of different flexibility dimensions on overall SCF.

After DEMATEL analysis, three major SCF dimensions were considered for SEM modeling. The result shows that product flexibility and physical distribution flexibility have favorable influence on the SCF, while the demand management flexibility adversely impacts overall SCF.

The approach adopted in the study can help firms to determine and exercise the flexibility dimensions of a particular supply chain. The DEMATEL and SEM offer a facilitation to explain the causal relationship between the different dimensions to take long-term decisions and address the uncertainty in the demand and supply side.

This paper has made an attempt to evaluate the supply chain flexibilities, prioritize them and evaluate the relationship amongst these flexibilities and the degree to which they affect or are affected by one another in the Indian personal hygiene industry.

The purpose of this study is to quantify the supply chain flexibility for an Indian soap manufacturing firm and to measure its performance. The authors made an attempt to find key strategic and operational decision-making dimensions for developing effective supply chain flexibility environment.

The authors have extracted 11 supply chain flexibility dimensions through extensive literature review. The authors used a decision-making trial and evaluation laboratory (DEMATEL) to make causal analysis and prioritizing the dimensions. After DEMATEL analysis three major supply chain flexibility dimensions that seem to have significant amount of influence on supply chain performance of the firms were retained for further consideration. The authors have developed an excel-based template for quantitative assessment of flexibility performance indicators.

This study provides key enablers for the successful implementation of flexibility concepts in Indian soap manufacturing firms and gives a view how to measure the performance through designing template based on real data. This template can be used in other firms also by simply modifying the key attributes.

A flexibility index has been defined here with the purpose of assessing the level of flexibility vis-a-vis what is desired and is meant to be evaluated from time to time, to assess if the firm is improving its flexibility or not. The index assumes importance in view of the fact that it has been prepared based on feedbacks of both the upper and the lower management people of the firm engaged in policymaking and operations.