Rebekka Dieterich-Hartwell, Craig Haen, Girija Kaimal, Sabine Koch, Augusta Villanueva and Sherry Goodill
The purpose of this study is to investigate what resources recent refugees to the USA tap into and how collaborative expressive movements were experienced with regard to coping…
Abstract
Purpose
The purpose of this study is to investigate what resources recent refugees to the USA tap into and how collaborative expressive movements were experienced with regard to coping and resourcing, and to derive a theoretical model that would inform the use of dance/movement therapy and other holistic treatment modalities with refugees.
Design/methodology/approach
A total of 13 refugees overall participated in parts of this study. Ten of these refugees completed movement sessions and semi-structured in-person interviews. Constructivist grounded theory methods and descriptive statistics were used to analyze the data.
Findings
The findings suggest that refugees draw on a number of resources. The collaborative movement experiences seemed to have both a settling and mobilizing effect with the most important phenomenon of connection to the self or to another person. A grounded theory model, developed based on the findings, shows a dynamic interaction between the encountered categories.
Research limitations/implications
The findings are preliminary and not transferrable because of limited size and potential researcher bias.
Practical implications
The findings contribute to an understanding of the resettlement and acculturation phase of refugees with potential implications and suggestions for current clinical practices and health services.
Originality/value
This study was original in its focus on understanding the role and the potential of body and expressive movement among refugees who have experienced trauma. Adherence to transformative paradigm principles invited participants to become co-researchers.
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Benno Viererbl, Nora Denner and Stefanie Holzer
Personalised statements from CEOs can be used as a tool to protect reputation in corporate crises. However, it needs to be considered that CEOs have different personalities. The…
Abstract
Personalised statements from CEOs can be used as a tool to protect reputation in corporate crises. However, it needs to be considered that CEOs have different personalities. The present chapter, therefore, examines the effects of social distance of a CEO in combination with crisis communication strategies in corporate crises. This is illustrated by means of an experimental study with a 2 × 2 between-subjects design (factor 1: close vs. far social distance of the CEO; factor 2: deny vs. rebuild crisis communication strategy). The results indicate that in preventable crises, a close social distance of the CEO is beneficial for the CEO’s image as well as the image of the organisation because it promotes empathy and motivated assessment. Empathy towards the CEO remains unaffected by the communication strategy. The effect of the social distance on the motivated assessment occurs, however, only with a deny strategy. If an apology is pronounced, there is no difference whether an approachable or a distant CEO is speaking. The study discussed in this chapter is among the first to take empathy and motivated reasoning into account when analysing the effects of privatisation on CEO image and organisational image.
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Helena Kantanen and Merja Koskela
The purpose of this chapter is to explore the challenges of health emergency communication as presented in the COVID-19-related research articles in the fields of organisational…
Abstract
The purpose of this chapter is to explore the challenges of health emergency communication as presented in the COVID-19-related research articles in the fields of organisational communication, strategic communication and public relations published between 2020 and mid-2022. A qualitative literature review consisting of two rounds of data selection and ATLAS.ti-assisted content analysis was conducted. The data include 67 articles published in quality journals of communication studies, with a focus on the abstract, results and discussion sections. The findings emphasise the need for emotional support, empathy and both vertical and horizontal informal communication in uncertainty reduction during a major health emergency. The limitations of the study include that the data are limited to the first published journal articles concerning the consequences of COVID-19 and that it comprises publications in communication studies but not related fields, such as health, psychology or management. However, it provides an overview of the research findings and offers guidelines for managers and communication professionals for the development of communication practices under the threat of a major health crisis. Moreover, it proves the importance of healthy and trustful workplace relationships as a prerequisite for coping with uncertainty. All in all, the study provides a good basis for further studies of organisational communication and health emergencies.
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Franzisca Weder, Sabine Einwiller and Tobias Eberwein
This editorial is an introduction to the special issue on CSR communication related to the 4th CSR Communication Conference, held in Vienna (Austria) in September 2017. The…
Abstract
Purpose
This editorial is an introduction to the special issue on CSR communication related to the 4th CSR Communication Conference, held in Vienna (Austria) in September 2017. The purpose of this paper is to critically reflect on the state-of-the-art in academic research on CSR communication concepts, strategies and future scenarios.
Design/methodology/approach
The editorial critically evaluates existing academic research dealing with CSR communication in the digital age. More precisely, it analyses established theories and concepts of CSR communication in terms of their fit to meet future challenges.
Findings
It can be noted that CSR communication practice is heading for new shores. Economic pressure, legal and political requirements, reputation risks in a digital media ecology and a new civic-minded and well-being-oriented generation of employees require a reorientation of CSR communication from information to impact orientation. Thus, the authors complement the approach of communication about CSR with the concept of communicative responsibility as a normative framework for corporate communication in the future.
Originality/value
The analyzed literature as well as the papers of the CSR Communication Conference indicate that the authors are heading toward a future of impact- instead of information-oriented communication. Here, communicative responsibility comes in as a fourth dimension of corporate responsibility, offering a normative framework for strategic, impact-oriented sustainability communication, integrated reporting and internal CSR.
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Nancy MacLean’s book, Democracy in Chains, raised questions about James M. Buchanan’s commitment to democracy. This chapter investigates the relationship of classical liberalism…
Abstract
Nancy MacLean’s book, Democracy in Chains, raised questions about James M. Buchanan’s commitment to democracy. This chapter investigates the relationship of classical liberalism in general and of Buchanan in particular to democratic theory. Contrary to the simplistic classical liberal juxtaposition of “coercion vs. consent,” there have been from Antiquity onward voluntary contractarian defenses of non-democratic government and even slavery – all little noticed by classical liberal scholars who prefer to think of democracy as just “government by the consent of the governed” and slavery as being inherently coercive. Historically, democratic theory had to go beyond that simplistic notion of democracy to develop a critique of consent-based non-democratic government, for example, the Hobbesian pactum subjectionis. That critique was based firstly on the distinction between contracts or constitutions of alienation (translatio) versus delegation (concessio). Then, the contracts of alienation were ruled out based on the theory of inalienable rights that descends from the reformation doctrine of inalienability of conscience down through the Enlightenment to modern times in the abolitionist and democratic movements. While he developed no theory of inalienability, the mature Buchanan explicitly allowed only a constitution of delegation, contrary to many modern classical liberals or libertarians who consider the choice between consent-based democratic or non-democratic governments (e.g., private cities or shareholder states) to be a pragmatic one. But Buchanan seems to not even realize that his at-most delegation dictum would also rule out the employer–employee or human rental contract which is a contract of alienation “within the scope of the employment.”
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The research of lobbying within public relations scholarship is a small but emerging field, having hitherto been largely the reserve of political science. While there is rightly…
Abstract
The research of lobbying within public relations scholarship is a small but emerging field, having hitherto been largely the reserve of political science. While there is rightly interaction between the two disciplines, lobbying is a communicative act with a clear human element, usually involving (and in some cases, required by law before it is deemed to be lobbying) face to face interactions between actors, namely lobbying practitioners and those with influence and power such as politicians. This chapter contains the findings of a survey of professional lobbyists working in Scotland. The survey seeks to gain a better understanding of the profile of Scottish lobbyists, and to understand if there is any change in their practice as a result of the lobbying transparency legislation which was introduced shortly before the study commenced. The survey was conducted by online questionnaire and completed by 71 respondents between September 2019 and February 2020. The study finds that lobbyists in Scotland are predominantly male, have at some point been active in party politics and that there has been little behaviour change since the introduction of lobbying transparency regulation. It also finds that non-commercial interest groups are the largest group in Scottish lobbying, but only slightly. This study adds to the literature of lobbying practice and lobbying regulation and aims to create a better understanding of the relatively young Scottish lobbying sector. It therefore provides a basis from which to conduct further studies in Scotland and other jurisdictions.
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The purpose of this paper is to extend the discussion of the recursive relationship between the identity of a profession and the professional identity of individuals in the…
Abstract
Purpose
The purpose of this paper is to extend the discussion of the recursive relationship between the identity of a profession and the professional identity of individuals in the context of change.
Design/methodology/approach
The paper draws on qualitative data collected as part of a pilot study into change in the NHS. It draws on structuration theory and insights from social identity theory (SIT) to propose that the relationship between the collective level of the profession and the individual level of the professional is recursive.
Findings
The data suggest that individual professionals use and rewrite scripts of their profession but also draw upon new scripts as they engage with local change. To that extent they contribute from the local level upwards to the changing identity of their profession. Further more detailed micro level studies are required.
Research limitations/implications
The argument is based on a limited data set and points towards the need for further microlevel studies which examine the recursive relationship between professionals' identity and the identity of a profession.
Practical implications
Further research can contribute to better understanding of local variance as professionals engage with change.
Originality/value
The paper fuses structuration theory and SIT and examines the agency/structure nexus in a specific change context.
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Since more than one decade, the German armed forces are undergoing massive modifications in structure, size and mission, which can be traced back to the transformation of the…
Abstract
Since more than one decade, the German armed forces are undergoing massive modifications in structure, size and mission, which can be traced back to the transformation of the international security environment and globalisation effects after the end of the Cold War (Held, McGrew, Goldblatt, & Perraton, 1999). As the threat scenarios changed from mutual deterrence to a multitude of risks and dangers, including violent internal conflict, international terrorism and global ecological crisis, the threat perceptions within wider society underwent simultaneous changes. Today, ‘security’ and ‘insecurity’ are terms with totally different connotation than only 20 years ago. Clearly, these alterations also initiated a new era of civil–military relations in Germany after 1990. Besides the rather obvious transnational effects described by the changing security context as well as the trend towards globalisation and to new security regimes, perpetual societal changes within West European societies evenly took place during the last thirty years. These societies are therefore becoming ‘post-traditional societies’ (Giddens, 1994)1 or – as far as the armed forces are concerned – ‘post-military’ societies (Shaw, 2000). This study aims at examining the current state of civil–military relations and deals with the question of the existence of a civil–military gap in Germany. Therefore, empirical data stemming from an international project will be examined. After a sketch of the patterns of civil–military relations in Germany, a brief description of the methodology of the German part within the Civil–Military-Gap-project is given. Afterwards, some key findings of the project data, concerning a set of questions relating to security, war and peace issues, are presented and discussed.