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This study aims to investigate whether soft-skills trainers and hard-skills trainers have different perspectives regarding their required instructional knowledge and skills.

An online questionnaire was completed by 129 soft-skills trainers and 61 hard-skills trainers. The authors used 14 items covering relevant instructional knowledge and skills based on the training literature.

An exploratory factor analysis identified the following two factors: managing interactions and instructional activities. A multivariate analysis of variance showed significant differences in the assessments of managing interactions (p = 0.00) and instructional activities (p = 0.01) between soft- and hard-skills trainers. The differences in managing interactions were larger than those in instructional activities. The soft-skills trainers showed higher agreement with all items. Most individual items had medium effect sizes. The differing perspectives of soft- and hard-skills trainers are not an effect of different educational backgrounds.

These findings suggest that differences exist in the required instructional knowledge and skills depending on whether trainers teach soft or hard skills. Further research should consider the training content.

Practitioners can ensure that soft-skills trainers meet the respective requirements.

This study is the first to investigate the differences in soft- and hard-skills trainers’ perceptions of instructional requirements.

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Soft-skills trainers and hard-skills trainers differed in the variety of instructional methods and in their emphasis on interpersonal relations and interactions, group management and communication. Those trainers with train-the-trainer certificates did not differ significantly from those who did not have them. Trainers with a university degree in educational science/psychology were more likely to teach soft skills than hard skills but did not agree more with the relevance of instructional skills and knowledge than those without such a degree.

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

The review is based on “Perceived instructional requirements of hard skills trainers and soft skills” by S. Wisshack and S. Hochholdinger, published in Development and Learning in Organizations: An International Journal.

Although proposed from theory, the assumption that career‐related continuous learning (CRCL) has a positive impact on subsequent job performance has not been tested empirically. The present study aims to close this gap in the literature. A model is derived from theory that predicts a positive impact of CRCL, learning climate, and initial job performance on consequent job performance. In addition, CRCL is hypothesized to mediate the impact of learning climate on final job performance.

Implementing a longitudinal approach, this model was tested empirically in a call center context. Within the first year of their respective career, multiple source data were gathered from employees about their formal CRCL activities, their initial performance, as well as their perception about learning climate.

Results indicated that CRCL predicted final job performance and mediated the impact of learning climate on final job performance. A total of 28 percent of final job performance was explained by the proposed model, highlighting the importance of CRCL for organizational contexts.

The results of this study support the notion that CRCL programs are highly useful for both employees and organizations.

For the first time, the impact of CRCL on job performance is demonstrated empirically.