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Article
Publication date: 13 October 2022

Tisha Meriam Cherian, Deepak Mathivathanan, C. Joe Arun SJ, M. Ramasubramaniam and Sreejith Alathur

The impact of COVID-19 pandemic has been severely felt by India's construction industry, which contributes heavily to economic growth and employment. An analysis of the impact of…

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Abstract

Purpose

The impact of COVID-19 pandemic has been severely felt by India's construction industry, which contributes heavily to economic growth and employment. An analysis of the impact of supply chain agility, supply chain resilience and information technology capability on the construction supply chain cost and delivery performance is presented in this study in an Indian scenario post-COVID-19.

Design/methodology/approach

An analysis of moment structures-confirmatory factor analysis-based structural equation modeling is applied to a structured questionnaire received from 220 construction companies located in Southern India.

Findings

According to the results, supply chain agility, supply chain resilience and information technology capability are essential capabilities for post-COVID-19 supply chain performance. Furthermore, these factors are observed to have a positive impact on improving cost and delivery performance in construction supply chains focused on building sustainability.

Research limitations/implications

The results of this study can be used by other industries to ensure robustness and sustainability of business operations during post-COVID periods. Improving supply chain agility and information technology capabilities along with building resilience results in improving cost and delivery performance against disruptive scenarios.

Originality/value

Despite previous studies addressing the effects of COVID-19 on supply chain performance, information technology capability, agility and resilience are not addressed in construction industry research. The current study examines the simultaneous effects of resilience, agility, and information technology capability on the cost and delivery performance of Indian construction projects.

Details

The International Journal of Logistics Management, vol. 34 no. 4
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 28 March 2024

Abhishek Talawar, Sheena Suresh and Sreejith Alathur

This paper aims to evaluate the impact of various preview modes on tourist attitudes and intentions to visit a destination based on consumers’ level of involvement in travel…

Abstract

Purpose

This paper aims to evaluate the impact of various preview modes on tourist attitudes and intentions to visit a destination based on consumers’ level of involvement in travel decision-making.

Design/methodology/approach

The study was conducted as a between-subjects one-factor [preview mode: static images vs 360-degree tour vs virtual reality (VR) mode] in a laboratory experiment setup to examine how consumers with different levels of involvement in travel decision-making respond to destination marketing toward three different preview modes.

Findings

The findings indicated that VR preview mode highly influences tourist attitudes and visit intentions toward a destination compared to static images and 360-degree tours. This effect is more significant among participants with higher levels of customer involvement. Finally, the results from the study offer empirical evidence of the effectiveness of VR in shaping user behavior compared to traditional preview modes.

Research limitations/implications

The limitations are using a non-probability sampling method, a small sample size and affordable mobile-compatible VR headsets.

Practical implications

This study offers empirical evidence on the effectiveness of VR in shaping tourist behavior compared to traditional preview modes. It helps destination marketers develop appropriate strategies for promoting tourist destinations.

Originality/value

The novelty of this paper lies in understanding the effectiveness of VR in shaping tourist behavior with different levels of customer involvement in travel decision-making.

Details

Journal of Hospitality and Tourism Insights, vol. 7 no. 2
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 12 September 2023

Ayushi Agarwal and Sreejith Alathur

This study aims to investigate metaverse elements affecting digital transformation and examine how the metaverses’ enabled digital transformation affects Industry 5.0.

Abstract

Purpose

This study aims to investigate metaverse elements affecting digital transformation and examine how the metaverses’ enabled digital transformation affects Industry 5.0.

Design/methodology/approach

This paper adopts intersectional research methodologies to understand how metaverse technologies facilitate digital transformation and contribute to Industry 5.0. The Metaverse literature is bibliometrically analyzed to identify the intersection of digital transformation and components of Industry 5.0.

Findings

The conceptualization of the metaverse, its ecosystem and its enabling technologies are consistent with the human-centric, resilient and sustainable vision of the industrial revolution. The findings show that scientific research into digital transformation contributes to refining potential conflicts and tensions that may arise at the intersection of the metaverse and Industry 5.0.

Research limitations/implications

Study have significant implications for digital transformation research, as transformation studies help to fine-tune emerging technologies such as the metaverse for the industrial revolution. Based on the findings, the authors have provided a threat model for the Sustainable Metaverse Revolution.

Social implications

The utility of metaverse technologies in industrial revolutions necessitates the formulation of business model policies that promote the metaverse-enabled digital transformation. Policy recommendations for integrated development approaches are also provided in this paper.

Originality/value

The metaverse-enabled digital transformation and its implications for the industrial revolution are less reported. The current study addresses the importance of such intersectional studies.

Details

Transforming Government: People, Process and Policy, vol. 17 no. 4
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 24 October 2019

Sreejith Balasubramanian, Sultan Al-Ahbabi and Sony Sreejith

The purpose of this paper is to investigate the impact of ownership of public sector organizations on the implementation of knowledge management (KM) processes and subsequent…

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Abstract

Purpose

The purpose of this paper is to investigate the impact of ownership of public sector organizations on the implementation of knowledge management (KM) processes and subsequent performance.

Design/methodology/approach

Using 268 responses obtained from a structured country-wide survey, the study assesses the hypothesized differences in the implementation of KM processes (knowledge creation, knowledge capture and storage, knowledge sharing and knowledge application and use), the overall performance benefits of implementation (innovation, quality and operational performance), and their relationships, among the federal, state and semi-government organizations in the United Arab Emirates.

Findings

The results show that federal government organizations implement all four KM processes to the greatest extent, followed by state and semi-government organizations. In general, all KM processes had a significant positive impact on the innovation, quality and operational performance of the public sector, but the strength of this impact was found to differ across different public sector organizations. The overall improvement in all three performance aspects was found to be highest for federal, followed by state and semi-government organizations.

Practical implications

The findings of this study are useful for practitioners and policymakers, especially those overseeing national KM programs to devise strategies, policies and support mechanisms to ensure that public sector organizations, regardless of their ownership, can implement efficient and effective KM processes and achieve their desired performance goals.

Originality/value

The study is arguably the first comprehensive attempt to understand the impact of firm ownership on KM in the public sector.

Details

International Journal of Public Sector Management, vol. 33 no. 1
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 10 January 2023

Sreejith Alathur and Rajesh R. Pai

This study aims to examine the factors that influence the adoption of social media to meet the service needs of persons with disabilities.

Abstract

Purpose

This study aims to examine the factors that influence the adoption of social media to meet the service needs of persons with disabilities.

Design/methodology/approach

This study outlines the social media adoption model in disability services by using theories of persons with disabilities’ resistance, extreme-ableist expressions and exploit-ecological theories. A questionnaire survey is conducted among citizens who participate in disability-related activities.

Findings

The adoption of social media is influenced by disability norms, administrative and platform support. Emerging trends, such as disability politics and inclusion, are inconsequential.

Research limitations/implications

Results implicate that frequent sharing of disability rights perspectives and awareness initiatives can enhance social media platforms for disability services.

Practical implications

In regional disability services, the scope of social media is hampered by a lack of reporting capabilities and a paucity of digital content sensitive to disability.

Originality/value

The disability interest group reported less specialised services enabled by social media from developing nations. The current study addresses this research gap.

Details

Transforming Government: People, Process and Policy, vol. 17 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 4 June 2024

P. Priya and S.S. Sreejith

This article adds to the existing literature by identifying persistent sociocultural norms that influence organizational culture as facilitators of gendered microaggressions…

Abstract

Purpose

This article adds to the existing literature by identifying persistent sociocultural norms that influence organizational culture as facilitators of gendered microaggressions experienced by women in the workplace.

Design/methodology/approach

Data were obtained from 25 women employees in the Indian banking and finance sector following an unstructured interview. Grounded theory was utilized to establish that organizational culture, which in turn is reinforced by gender microaggressions, contributes to its prevalence.

Findings

Gender microaggressions manifest in the form of Alienation, Opportunity Denial, Invisible Restrictions and Sexual Innuendos. The relationship between organizational culture and gender microaggressions is cyclical, reinforcing and strengthening each other.

Originality/value

This is the first study on gender microaggressions to be conducted in the banking and finance sector.

Details

Equality, Diversity and Inclusion: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 17 December 2018

Sultan Ali Al Ahbabi, Sanjay Kumar Singh, Sreejith Balasubramanian and Sanjaya Singh Gaur

The application of knowledge management (KM) is critical to public sector firm as it is to private sector firm. However, despite its significance, the academic enquiry of KM in…

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Abstract

Purpose

The application of knowledge management (KM) is critical to public sector firm as it is to private sector firm. However, despite its significance, the academic enquiry of KM in public sector is at its nascent stage. This forms the motivation of the present work; this paper aims to analyze and understand the intricate relationship between KM processes and public sector firm performance in terms of operational, quality and innovation performance.

Design/methodology/approach

A comprehensive KM processes–performance framework consisting of seven constructs (four constructs of KM processes and three constructs of KM performance) and their underlying factors was developed through an extensive literature review. The employee perceptions of these seven constructs were captured on a five-point Likert scale using a country-wide survey in the UAE public sector. The 270 valid responses captured were then used to first validate the KM framework and then test the hypothesized relationships between KM processes and KM performance.

Findings

The findings show that all four KM processes (knowledge creation, knowledge capture and storage, knowledge sharing and knowledge application and use) had a positive and significant impact on operational, quality and innovation performance of public sector in the UAE.

Research limitations/implications

The findings confirm the validity and reliability of all the seven constructs and their underlying factors and the assessment framework. Overall, this study fills a gap in the literature about applying/implementing a KM framework for the public sector and therefore significantly contributes toward the theoretical advancement of the field. However, the study does acknowledge the use of perceptual measures of individual employees as a limitation instead of more objective measures to capture the impact KM processes on KM performance.

Practical implications

The strong and significant impact of KM processes on firm performance is expected to provide the impetus for practitioners and policymakers to implement and leverage from KM processes and improve firm performance in the public sector.

Originality/value

A comprehensive development, validation and assessment of a KM framework for the public sector has not been attempted previously anywhere, let alone UAE, and hence constitutes the novelty of this work.

Details

Journal of Knowledge Management, vol. 23 no. 2
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 29 February 2024

Janya Chanchaichujit, Sreejith Balasubramanian and Vinaya Shukla

The purpose of this study is to identify and analyze the barriers associated with the adoption of Industry 4.0 technologies in agricultural supply chains.

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Abstract

Purpose

The purpose of this study is to identify and analyze the barriers associated with the adoption of Industry 4.0 technologies in agricultural supply chains.

Design/methodology/approach

The study initially identified thirteen barriers by conducting a literature review and semi-structured interviews with key stakeholders. Subsequently, these barriers were validated and modeled using an integrated Fuzzy Delphi-ISM approach. Finally, MICMAC analysis was employed to categorize the barriers into distinct clusters.

Findings

The results provide considerable insights into the hierarchical structure and complex interrelationships between the barriers as well the driving and dependence power of barriers. Lack of information about technologies and lack of compatibility with traditional methods emerged as the two main barriers which directly and indirectly influence the other ones.

Research limitations/implications

The robust hybrid Fuzzy Delphi and ISM techniques used in this study can serve as a useful model and benchmark for similar studies probing the barriers to Industry 4.0 adoption. From a theoretical standpoint, this study expands the scope of institutional theory in explaining Industry 4.0 adoption barriers.

Practical implications

The study is timely for the post-COVID-19 recovery and growth of the agricultural sector. The findings are helpful for policymakers and agriculture supply chain stakeholders in devising new strategies and policy interventions to prioritize and address Industry 4.0 adoption barriers.

Originality/value

It is the first comprehensive, multi-country and multi-method empirical study to comprehensively identify and model barriers to Industry 4.0 adoption in agricultural supply chains in emerging economies.

Details

International Journal of Quality & Reliability Management, vol. 41 no. 7
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 22 February 2022

Mohammad Ahsan Habib, Sreejith Balasubramanian, Vinaya Shukla, David Chitakunye and Janya Chanchaichujit

The garments/textiles industry is the second most polluting industry in the world. However, efforts to understand and curtail its adverse environmental impacts have not been…

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Abstract

Purpose

The garments/textiles industry is the second most polluting industry in the world. However, efforts to understand and curtail its adverse environmental impacts have not been commensurate, and previous works have largely been fragmented and disjointed. This study aims to coduct a comprehensive and systematic green supply chain management (GSCM) investigation on this industry, where a multidimensional framework involving green supply chain practices and performance is developed, validated and applied.

Design/methodology/approach

A framework consisting of 12 constructs (8 on practices and 4 on performance) and their underlying measures were developed through an extensive literature review. A survey methodology was used to obtain responses from 403 garment-manufacturing firms in Bangladesh, one of the leading garment producers in the world. Confirmatory factor analysis and structural equation modeling were used first to validate the first- and second-order constructs and then test the hypothesized relationships.

Findings

Internal environmental management and cooperation with stakeholders were identified as necessary precursors for implementing the second-order green supply chain practices comprising green design, green purchasing, green manufacturing, green transportation, green facilities and end-of-life management. The implementation of green supply chain practices was found to have a (direct) positive impact on environmental, economic and operational performance and an indirect positive impact on organizational performance. Similarly, both economic and operational performance was found to impact organizational performance positively. Surprisingly, a negative relationship (albeit low) was observed between environmental and organizational performance. Also, garment-manufacturing firms were found to have been unable to translate their IEM capabilities into strategic and long-term cooperation with stakeholders.

Research limitations/implications

The study fills a gap in the literature about applying/implementing GSCM in the garment industry. Future studies in the garment industry and elsewhere could utilize the framework to understand further the synergistic impact of green supply chain practices on performance.

Practical implications

The findings provide practitioners, policymakers and organizations associated with the garment industry with critical insights on the various opportunities and challenges in adopting GSCM. Also, the positive impact of green supply chain practices on performance could provide the impetus for manufacturing firms to adopt GSCM.

Originality/value

A comprehensive GSCM investigation on the garment industry has not been previously attempted and constitutes the novelty of this work. Also, Bangladesh is the second-largest garment exporter worldwide, making this study contribution even more valuable.

Details

Management of Environmental Quality: An International Journal, vol. 33 no. 4
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 23 April 2020

Sreejith Balasubramanian and Vinaya Shukla

Managing environmental consequences while sustaining economic development necessitate strong commitment and participation of all firms across sectors. However, the…

Abstract

Purpose

Managing environmental consequences while sustaining economic development necessitate strong commitment and participation of all firms across sectors. However, the environment-related role of foreign and local firms is unclear from previous research. With increasing trade liberalization and entry of foreign firms, this question has become particularly relevant. The purpose of this paper is to contrast the roles and contributions of foreign and local firms from an environmental sustainability perspective.

Design/methodology/approach

Using data collected through a structured survey (395 responses) and semi-structured interviews (19 numbers) from the United Arab Emirates (UAE) construction sector (research setting), the study analyses and understands the hypothesized differences between foreign and local firms on three key environmental sustainability aspects: the extent of environmental practices implementation, the strengths/influences of drivers and barriers affecting the implementation, and the environmental, cost-related, and organizational performance benefits derived.

Findings

Foreign firms were found to implement environmental practices to a greater extent, have a greater internal drive to implement these practices, and face lower barriers to implementation than local ones. Local firms though were found to be not far behind foreign ones with regards to the environmental, cost-related, and organizational performance benefits derived.

Practical implications

Findings from the study are expected to help policymakers and practitioners develop policies/interventions that ensure all firms irrespective of their nature of ownership contribute equitably to environmental sustainability.

Originality/value

This study is arguably the first comprehensive attempt to understand how various environmental sustainability aspects are perceived and performed by local and foreign firms.

Details

Benchmarking: An International Journal, vol. 27 no. 5
Type: Research Article
ISSN: 1463-5771

Keywords

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