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Article
Publication date: 12 January 2024

S.M. Sohel Rana, Sheikh Mohammad Fauzul Azim, Arifur Rahman Khan Arif, Mohammed Sohel Islam Sohel and Farhana Newaz Priya

The tech savvy generation Z consumers constitute a significant market of online shopping. Understanding their shopping behavior is thus a pressing need to expand the e-commerce…

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Abstract

Purpose

The tech savvy generation Z consumers constitute a significant market of online shopping. Understanding their shopping behavior is thus a pressing need to expand the e-commerce business. Under this backdrop, the study aims to predict the online shopping behavior of generation Z customers in Bangladesh.

Design/methodology/approach

This study used the theory of consumption values (TCV) along with shopping enjoyment to understand the online shopping behavior of generation Z. A structured set of questionnaire was used to gather the responses on a five point Likert scale. A total of 411 valid responses were considered after discarding incomplete responses. The collected data were analyzed using the partial least squares structural equation modeling (PLS-SEM) approach with the help of smart PLS 4.0 software.

Findings

The statistical findings reveal that functional value is the most significant determinant of online shopping behavior among generation Z followed by social value, conditional value and epistemic value. The study also reveals that relationship between emotional value and online shopping behavior and relationship between conditional value and online shopping behavior is moderated by shopping enjoyment.

Originality/value

The paper contributes to the consumer behavior literature as the findings provide a comprehensive model from values perspectives to understand online shopping behavior among Gen Z customers in a developing country like Bangladesh. The findings of this study offer important insights to the marketers also since it reveals the values consumers consider while shopping online. The findings might help practitioners develop their online strategies to expand the business.

Details

Journal of Contemporary Marketing Science, vol. 7 no. 1
Type: Research Article
ISSN: 2516-7480

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Article
Publication date: 20 October 2022

S.M. Sohel Rana and Mohammad Solaiman

This study aims to explore the determinants of the green purchase behaviour (GPB) of environment-friendly and energy-efficient electronic products market. It specifically examines…

1605

Abstract

Purpose

This study aims to explore the determinants of the green purchase behaviour (GPB) of environment-friendly and energy-efficient electronic products market. It specifically examines the moderating effect of consumers’ moral identity on the relationships between the consumption values and GPB of environment-friendly and energy-efficient electronic products market. It also examines the direct relationship between consumption values and GPB.

Design/methodology/approach

In this study, the theory of consumption values is combined with the moral identity of consumers. A structured questionnaire mall-intercept survey was used to collect data from 396 respondents, which was subsequently processed using the smart PLS software for partial least square structural equation modelling analysis.

Findings

Findings reveal that functional value, social value, conditional value and epistemic value are the significant predictors of GPB of the environment-friendly and energy-efficient electronic products market. The moral identity of consumers also appears to positively moderate the relationships between functional, emotional and conditional values and the GPB.

Originality/value

The energy efficiency of electronic products is included in this study as an additional feature of functional value, while government support and business promotional initiatives are incorporated as the new elements of conditional value. Therefore, the inclusion and evaluation of the moral identity of consumers, alongside new elements of functional and conditional values in the theory of consumption values, could be considered a significant theoretical addition. The study uncovered certain customer insights that could help accelerate the adoption of green electronic products, which may result in better energy savings, reduced carbon emissions and environmental safety.

Details

Journal of Islamic Marketing, vol. 14 no. 10
Type: Research Article
ISSN: 1759-0833

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Article
Publication date: 22 September 2020

Asma Akter, S M Sohel Rana and Abdul Jalil Ramli

This paper aims to provide a deeper understanding on social entrepreneurial behavior (SEB). Previous researchers mostly focused on social entrepreneurial intention leaving a gap…

613

Abstract

Purpose

This paper aims to provide a deeper understanding on social entrepreneurial behavior (SEB). Previous researchers mostly focused on social entrepreneurial intention leaving a gap between intention and behavior. The present study, however, tries to explore the issues related to actual SEB by taking data from those who are actively involved in social entrepreneurial activities.

Design/methodology/approach

For testing the hypothesized model of this study, a survey was conducted taking samples from 320 respondents who are actively involved in social entrepreneurial activities. The collected data were analyzed by SmartPLS version 2.0.M3 for validating the results.

Findings

The findings generated from the empirical data reveal that self-efficacy was found to be the most significant followed by moral obligation, innovativeness, social support and empathy (EM) in influencing SEB. In addition to that, perceived desirability partially mediated the relationship between EM, social support, innovativeness and SEB.

Originality/value

This study establishes the importance of some distinctive factors influencing SEB. It is believed that the present study has important implications for society as a whole for solving societal problems and it enriches existing body of knowledge as well.

Details

International Journal of Ethics and Systems, vol. 36 no. 4
Type: Research Article
ISSN: 2514-9369

Keywords

Available. Open Access. Open Access
Article
Publication date: 5 April 2021

Md. Anhar Sharif Mollah, Md. Abdur Rouf and S.M. Sohel Rana

The purpose of this paper is to investigate the current capital budgeting practices in Bangladeshi listed companies and provide a normative framework (guidelines) for…

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Abstract

Purpose

The purpose of this paper is to investigate the current capital budgeting practices in Bangladeshi listed companies and provide a normative framework (guidelines) for practitioners.

Design/methodology/approach

Data were collected with a structured questionnaire survey taking from the chief financial officers (CFOs) of companies listed in the Dhaka Stock Exchange in Bangladesh. Garnered data were then analyzed using descriptive and inferential statistical techniques.

Findings

The results found that net present value was the most prevalent capital budgeting method, followed closely by internal rate of return and payback period. Similarly, the weighted average cost of capital was found to be the widely used method for calculating cost of capital. Further, results also revealed that CFOs adjust their risk factor using discount rate.

Originality/value

The findings of this study might help the firms, policymakers and practitioners to take a wise decision while evaluating investment projects. Additionally, this study’s findings enrich the existing body of knowledge in the field of capital budgeting practices by providing more reliable and comprehensive analysis taking samples from a developing economy.

Details

PSU Research Review, vol. 7 no. 2
Type: Research Article
ISSN: 2399-1747

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Article
Publication date: 19 November 2018

Erik Sandberg and Hamid Jafari

The purpose of this paper is to review existing research on retail supply chain responsiveness, develop categories to be included in a retail-specific responsiveness framework…

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Abstract

Purpose

The purpose of this paper is to review existing research on retail supply chain responsiveness, develop categories to be included in a retail-specific responsiveness framework, and identify future research areas within the scope of retail supply chain responsiveness.

Design/methodology/approach

This paper presents an inductive systematic literature review of 46 academic, peer-reviewed articles. Based around the two major review questions on retailers’ role in the creation of supply chain responsiveness and future research areas, an inductive, qualitative, content analysis was conducted. Further analysis was conducted by using the software NVivo 11.

Findings

Existing research are grouped into a framework of four categories that together span the existing research. The categories are labelled supply chain orchestration, market orientation, supply chain operations and supply management. Two to three subthemes in each category are presented. Thereafter, promising future research areas are outlined, covering methodological issues, theoretical underpinnings, inclusion of context variables and outcomes of retail supply chain responsiveness.

Research limitations/implications

The conducted systematic literature review has been limited to academic, peer-reviewed articles.

Practical implications

The findings of the paper constitute a promising initial step towards a retail-specific framework on retail supply chain responsiveness.

Originality/value

The paper questions the comprehensiveness of established models in responsiveness, and argues that existing “general” literature on supply chain responsiveness gives little guidance and structure to retailers’ specific role and involvement in supply chain responsiveness. In particular, the paper focusses on the retailers’ role for creation of supply chain responsiveness, which has not previously been addressed in research.

Details

International Journal of Productivity and Performance Management, vol. 67 no. 9
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 19 December 2024

Pushpa Mahat and Suraj Kushe Shekhar

Anchoring on expectancy disconfirmation theory, this study aims to investigate the influence of product quality, customer satisfaction and word-of-mouth (WOM) on improved cook…

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Abstract

Purpose

Anchoring on expectancy disconfirmation theory, this study aims to investigate the influence of product quality, customer satisfaction and word-of-mouth (WOM) on improved cook stoves (ICSs). The study also examines customer satisfaction as a mediator and explores a case-specific analysis of the interrelationships.

Design/methodology/approach

Data were elicited using a structured survey conducted during February 2024 across rural, semirural and urban areas in Nepal. A purposive sampling method was used, distributing 300 questionnaires and obtaining 222 valid responses, reflecting a response rate of 74%. Respondents included 70 females and 152 males, with an average age of 32.42 years, and 48.2% of the population from rural areas. Hypotheses tested included product quality affecting WOM, product quality impacting customer satisfaction and customer satisfaction mediating the relationship between product quality and WOM. PLS-SEM was used for hypothesis testing.

Findings

The results reveal that product quality significantly enhances WOM and customer satisfaction. Furthermore, customer satisfaction mediates the relationship between product quality and WOM, emphasizing the importance of satisfaction as a driver of positive WOM.

Research limitations/implications

The study focuses on ICS adoption in a specific region. Future research should explore these dynamics across different cultural and geographic contexts to validate and generalize the findings.

Originality/value

This research provides a novel perspective on the role of product quality and customer satisfaction in driving WOM for ICSs. It highlights how consumer satisfaction mediates these relationships, offering actionable insights for improving ICS adoption strategies.

Details

International Journal of Energy Sector Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-6220

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Book part
Publication date: 19 June 2019

Rebecca Prentice

The 2013 collapse of the Rana Plaza factory building in Dhaka, Bangladesh, was the most deadly disaster in garment manufacturing history, with at least 1,134 people killed and…

Abstract

The 2013 collapse of the Rana Plaza factory building in Dhaka, Bangladesh, was the most deadly disaster in garment manufacturing history, with at least 1,134 people killed and hundreds injured. In 2015, injured workers and the families of those killed received compensation from global apparel brands through a US$30 million voluntary initiative known as the Rana Plaza Arrangement. Overseen by the International Labour Organization (ILO), the Rana Plaza Arrangement awarded payments to survivors using a pricing formula developed by a diverse team of ‘stakeholders’ that included labour groups, multinational apparel companies, representatives of the Bangladesh government and local employers, and ILO actuaries. This paper draws from anthropological scholarship on the ‘just price’ to explore how a formula for pricing death and injury became both the means and form of a fragile political settlement in the wake of a shocking and widely publicised industrial disaster. By unpacking the complicated ‘ethics of a formula’ (Ballestero, 2015), I demonstrate how the project of creating a just price involves not two sets of values (ethical and financial) but rather multiple, competing values. This paper argues for recognition of the persistence and power of these competing values, showing how they variously strengthen and undermine the claim that justice was served by the Rana Plaza Arrangement. This analysis reveals the deficiencies of counterposing ‘morality’ and ‘economy’ in the study of price by reflecting upon all elements of price as situated within political economy and history.

Details

The Politics and Ethics of the Just Price
Type: Book
ISBN: 978-1-78743-573-5

Keywords

Available. Open Access. Open Access
Article
Publication date: 21 November 2018

Mital Chakma, Md Sohel Rana and Md Ashrafuzzaman Pramanik

This study aims to find out the causes for an increase in the number illegal E-taxis and the extent of these vehicles in the municipalities of Bangladesh.

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Abstract

Purpose

This study aims to find out the causes for an increase in the number illegal E-taxis and the extent of these vehicles in the municipalities of Bangladesh.

Design/methodology/approach

Based on extensive literature review and field investigation, a set of questionnaires was developed to explore the actual causes for an increase in the number of illegal E-taxis, where ten predicted hypotheses were tested.

Findings

The result proved that the illegal E-taxi is very active in the study area. Besides the socio-economic condition of the commuter, education level of taxi drivers and commuter satisfaction level (safety and comfort) and provision of continuous and door-to-door service system are the main causes for increasing number of E-taxis in the municipality of Bangladesh.

Originality/value

Moreover, this study provides an effective thinking on socio-economic condition of drivers and the legalization of illegal E-taxis in the study area.

Details

International Journal of Crowd Science, vol. 2 no. 3
Type: Research Article
ISSN: 2398-7294

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Article
Publication date: 14 October 2021

Muhammad Khalilur Rahman, Md Sohel Rana, Mohd Nazari Ismail, Mohd Zulkifli Muhammad, Muhammad Nazmul Hoque and Md. Abdul Jalil

Tourists often travel to different tourism destinations in advancing the knowledge of diverse cultures, environments, history and social aspects. The purpose of this study is to…

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Abstract

Purpose

Tourists often travel to different tourism destinations in advancing the knowledge of diverse cultures, environments, history and social aspects. The purpose of this study is to explore tourists’ perception of halal tourism and its impact on word-of-mouth towards halal tourism destinations.

Design/methodology/approach

A quantitative research approach was applied in this study. Data were collected via 375 survey questionnaires and were analysed using partial least square method. Data were collected from Malaysia’s capital city and tourist spots in Kuala Lumpur, the administrative capital city in Putrajaya, and several cities in Selangor, the richest state in the country.

Findings

The findings revealed that trip quality has a higher significant impact on satisfaction and trip value. The perception of a halal tourism destination is found to have a significant influence on satisfaction and trip value. Trip value is significantly related to satisfaction but not associated with word-of-mouth (WOM). Satisfaction of tourists has a significant impact on WOM towards travel destinations.

Research limitations/implications

This study comes up with a novel understanding of the theory of tourism practices by estimating non-Muslim tourists’ perception and its significant influence of WOM towards tourism destinations. The results of this study are significant to industry practitioners, policymakers and marketers in promoting halal tourism. The results of this study provide useful insights for Malaysia’s tourism industry, particularly for the tourism marketing in Kuala Lumpur and Putrajaya cities as tourist destinations.

Practical implications

This study comes up with a novel understanding of the theory of tourism practices by estimating non-Muslim tourists’ perception and the influence of WOM towards tourism destinations. The results of this study are significant to industry practitioners, policymakers and marketers in promoting halal tourism.

Originality/value

This study examined the potential impact of non-Muslim tourists’ perception of halal tourism destinations and their WOM for halal tourism destinations.

Details

International Journal of Tourism Cities, vol. 8 no. 2
Type: Research Article
ISSN: 2056-5607

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Book part
Publication date: 12 June 2023

Babul Hossain, Md Nazirul Islam Sarker, Guoqing Shi and Md. Salman Sohel

Pakistan is one of the most climate change and natural disaster-affected countries in the globe, where the lives and livelihoods of people are repeatedly affected due to these…

Abstract

Pakistan is one of the most climate change and natural disaster-affected countries in the globe, where the lives and livelihoods of people are repeatedly affected due to these natural disasters. Over the past few decades, the country has been impacted by numerous devastating floods, droughts, and storms. As a result, households face enormous complications, particularly those dwelling in disaster-prone areas. Therefore, this study intends to explore the status of household vulnerability and resilience practices of hazard-prone communities in Pakistan from existing literature. This study has identified the 17 most relevant documents. It argues that household vulnerability is increasing consistently with the increasing rate of disaster intensity. Frequent flooding, landslide, erosion, and crop loss are the leading causes of household vulnerability. This study reveals five types of household vulnerability components which look into several livelihood vulnerability indicators of Pakistani households. Moreover, the study unfolds that the main causes of disaster vulnerability are widespread crop loss, a lack of water, loss of soil fertility, and low socioeconomic situations. The major vulnerability components of dwellers are exposure (increasing summer duration, the rapid increase of population house build-up in the riparian areas, and increasing occurrence of hailstorms), sensitivity, low access to education facilities, human loss, diseases infestation, food insecurity, and social conflict), and less adaptive capacity (social networks, migration, poor emergency services, multiple income sources, and less access to the health facility). To address the household vulnerability, this study has also identified four key aspects of resilience, like social resilience, economic resilience, institutional resilience, and physical resilience. The findings will effectively help to understand the dynamics of household vulnerability and resilience and its measurement and management strategy from developed indicators.

Details

Disaster, Displacement and Resilient Livelihoods: Perspectives from South Asia
Type: Book
ISBN: 978-1-80455-449-4

Keywords

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