Suzanne Richbell and H. Doug Watts
Reviews the concept of a “greenfield site” within human resource management (HRM) and shows that the ways in which distance is conceptualised or measured in describing greenfield…
Abstract
Reviews the concept of a “greenfield site” within human resource management (HRM) and shows that the ways in which distance is conceptualised or measured in describing greenfield sites needs to be made explicit. This is particularly important when comparing different studies and in attempting generalisations about the introduction of new HRM practices on greenfield sites. The distance factors which may impose a constraint on the introduction of new HRM practices at a greenfield site are the site’s distance from a firm’s existing operations, its distance from geographical concentrations of similar economic activities and its distance from regions with traditional patterns of management‐employee relations. Concludes by arguing that it is inappropriate to treat the greenfield factor as a dichotomous variable and that there are various shades of green.
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The exploration of small businesses has risen in prominence over the last years in the UK context, particularly given the impact they carry in terms of their contribution to…
Abstract
Chapter Contribution
The exploration of small businesses has risen in prominence over the last years in the UK context, particularly given the impact they carry in terms of their contribution to national productivity and overall economic and financial performance. The exit of the UK from the European Union has created new conditions and issues that organisations are called to face. This chapter attempts to draw on pertinent literature to sketch out and map the challenge that Brexit poses for small business owners and managers. This chapter will elicit information primarily through an extensive scan and analysis of the available literature to crystallise the main arguments and frameworks that can help understand and interpret the more nuanced aspects. Ensuing, building on the findings from the literature, there will be an attempt to present a range of potential recommendations to assist small business with their planning to address the issues that might emerge both during the transition phase, but equally in the medium- and long-term future. The topic is of interest to both academics and practitioners as it explores the interplay between two very important and contemporary themes, the specific characteristics of small business and the unfolding exit from the EU, exploring how management and organisations can adapt to tackle this new landscape.
This multiple case study research aims to identify the characteristics of scaling up SMEs in Chile for exploring how and why some entrepreneurship in the information technology…
Abstract
Purpose
This multiple case study research aims to identify the characteristics of scaling up SMEs in Chile for exploring how and why some entrepreneurship in the information technology (IT) sector are able to scale up and develop sustainable strategies, based on three consecutive years. The average sales of the companies during the last period analysed was around US$1,323,579, with an average annual growth rate of 66.7%. Scaling up SMEs may require several attributes to achieve positive revenue and develop effective high growth rates that allow them to succeed over several years.
Design/methodology/approach
To discern the phenomenon of entrepreneurship, the methodology of multiple case study research was conducted in three parts. The first was to define and design the research process, in which the study should settle the theory analysis and then show that research propositions and questions. The second part of the research was to prepare, collect and analyse the data through crafting instruments and data collection protocols as a source of evidence to conduct the pilot and multiple case study. In this stage, interviews were scheduled, transcribed, analysed and coded to explore how individual attributes may create a scaling-up entrepreneurial process for maintaining or developing high performance in the IT sector. The last part of the research concludes and validates the research propositions for the identification for potential attributes, which were obtained during the qualitative study.
Findings
Attributes were selected when 13 or more SMEs reported the importance of this initiative for the process of scaling up their SMEs. As a result of the data analysis, the empirical findings suggest on the importance of the academic background, budgetary control, negative entrepreneurial experiences, building teams, geographical expansion and first critical experience as key attributes for scaling-up. Additionally, the data propose that constructive entrepreneurial ecosystem and reforms financing markets and programmes are two additional components that could moderate the interaction between the scaling-up process and the achievement of rapid sales results as a key outcome measure.
Research limitations/implications
The first limitation was the lack of consensus on the phenomenon of the scaling up of entrepreneurship. Information in Latin America and emerging countries is scarce, which also represents an opportunity for other researchers to deepen and validate the results reported here. Even though it was an attempt to understand the issue of environmental change, this additional limitation did not allow the evaluation of these adjustments over time that can positively or negatively drive the strategies corresponding to the evolution in each of the moderator variables.
Practical implications
Because of the characteristics of the sample in terms of size of the SMEs, industrial sector, location, culture, socio-economic environment and years of establishment of the company, the study cannot be generalised in terms of other industrial sectors or countries. The results of this research are also limited to SMEs in Chile, and to the extent that it can be applied to emerging countries IT sectors with similar sample characteristics, it must be done so with caution. Yin states that eight cases “are sufficient replications to convince the reader of a general phenomenon”.
Social implications
Policymakers have the option to identify what skills and knowledge the entrepreneur requires to be trained to scale up their established ventures. In this context, they will also benefit from the empirical contribution of knowing what the restrictions that limit this process are, such as adverse tax systems and public strategies. Additionally, it is of public interest because no national records exist on the presence of theoretical terms.
Originality/value
Even though the literature promotes the present findings, it shows that there is an absence of empirical evidence in emerging economies to better comprehend which factors may affect the development process of scaling up entrepreneurship in the IT sector. Both deliberate and emergent strategic initiatives are necessary for the scaling-up process where six critical factors are the basis of the scaling-up. This empirical contribution for entrepreneurs will support the achievement of rapid and sustained sales results for scaling up their ventures.
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Keywords
- Scaling up entrepreneurship
- High-growth firm (HGF)
- Academic background
- Budgetary control
- Building teams
- Geographical expansion
- Negative entrepreneurial experience
- First entrepreneurial experience
- Constructive entrepreneurial ecosystem
- Reforms financing markets and programmes
- Rapid sales results
- High-performance business outcomes (HPBO)
- Deliberate and emergent strategies
Suzanne Richbell and Victoria Kite
The paper aims to explore the characteristics of night shoppers at a large, out of centre UK supermarket which is “open 24 hours”.
Abstract
Purpose
The paper aims to explore the characteristics of night shoppers at a large, out of centre UK supermarket which is “open 24 hours”.
Design/methodology/approach
An exploratory study of one such store based on short interviews with a stratified random sample of shoppers who completed their shopping between 22.00 and 08.00. Data were collected on customer demographics and shopping patterns.
Findings
It is shown that shopping is concentrated in the late evening and early morning with only low sales in the midnight to 6 a.m. time period. Shoppers, predominantly car users, are split equally between males and females although the females tend to be younger. Few people over 50 use the night shopping facility. Virtually all shoppers are in employment and many are engaged in shift working. The shoppers can be dichotomised into two groups: the weekly shoppers and the essential shoppers. A further categorisation of these two broad groups is proposed.
Practical implications
Provides retail management with a profile of the night shopper.
Originality/value
One of the first detailed studies of the night shopper in large supermarkets which are open 24 hours.
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Suzanne Richbell, László Szerb and Zsuzsanna Vitai
This paper aims to provide an original picture of a selection of human resource management (HRM) activities in the micro, small and medium sized enterprises (SMEs) in Hungary and…
Abstract
Purpose
This paper aims to provide an original picture of a selection of human resource management (HRM) activities in the micro, small and medium sized enterprises (SMEs) in Hungary and to explore the extent to which these activities can be related to variations in firm size and variations in firm performance.
Design/methodology/approach
The study measures the presence or absence of a selection of HRM activities through a questionnaire survey of a large sample of 678 Hungarian SMEs.
Findings
Hungarian SMEs, in their working relationships, are closer to the “happy family” model of the SME than the “bleak house” model. Employee morale was perceived as high and only one in ten SMEs felt their employees were opposed to change. Owners were reluctant to seek advice from those outside the firm. They also showed reluctance to discuss future plans with their employees although they did tend to consult employees who would be affected directly by any change. Communication within SMEs was predominantly informal. Surprisingly, given the skills shortages highlighted by SMEs in other economies, very few of the Hungarian SMEs identified skills shortages as a problem and formal training programmes were reported only rarely. Variations between micro, small and medium sized firms are highlighted to emphasize the heterogeneous nature of the Hungarian SME sector.
Research limitations/implications
The HRM activities considered provide a picture of only a small number of HRM activities in Hungarian SMEs but the findings imply the relationships examined here are deserving of further exploration both in Hungary and other transition economies.
Originality/value
The paper provides a detailed picture of selected aspects of HRM in smaller businesses within a transition economy.
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Multinational firms sometimes have to choose between plants in different countries when selecting a plant for closure. This kind of decision is particularly characteristic of…
Abstract
Multinational firms sometimes have to choose between plants in different countries when selecting a plant for closure. This kind of decision is particularly characteristic of firms operating plants in the same industry but in different EU countries. An examination of a number of cross‐boundary closures in the EU illustrates the dominant role of plant economies of scale in encouraging the concentration of production on the largest pre‐existing site. National differences in labour characteristics can also be important. In making such closure decisions, managers need to be aware that they may be accused of misusing government subsidies, playing one group of workers or government against another group of workers and government, misjudging the political context of the environment in which the closed plant is set and, where the firms have their head offices in Europe, favouring their home country. Strategies are suggested for countering
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Suzanne Richbell and Lydia Minchin
There is a growing awareness within organisations of the significance of “green” issues. This paper aims to examine the impact of a public sector organisation's sustainable…
Abstract
Purpose
There is a growing awareness within organisations of the significance of “green” issues. This paper aims to examine the impact of a public sector organisation's sustainable transport policies on the sickness absence levels of its employees. It focuses on those policies (such as workplace travel plans) which include methods of increasing the use of public transport for the journey to work.
Design/methodology/approach
This is an exploratory study, using a quantitative methodology, which analyzes data from a survey of a sample of employees within a large public sector organisation.
Findings
The key finding is that sickness absence levels are higher among employees who use public transport to travel to work. A profile of public transport user characteristics most associated with higher absence levels is offered. Moves to act “green” by encouraging greater use of public transport may unintentionally have an adverse effect on sickness absence levels.
Research limitations/implications
This is a study of a sample of employees within a large public sector organisation. The size and character of the sample were restricted by organisational constraints. The results are indicative of a potential area of concern which needs wider investigation.
Practical implications
HR practitioners need to be more closely involved in workplace travel plans and sickness absence variations between different modes of travel to work require careful monitoring.
Originality/value
These results suggest a link between the use of public transport for the journey to work and above average sickness absence levels which may have significant implications for the implementation of workplace travel plans.
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J.D. Kirkham, S.M. Richbell and H.D. Watts
Downsizing sometimes involves the shutdown of manufacturing capacity by multiplant firms. The paper focuses on the selection of a site for shutdown by firms operating two or more…
Abstract
Downsizing sometimes involves the shutdown of manufacturing capacity by multiplant firms. The paper focuses on the selection of a site for shutdown by firms operating two or more sites manufacturing a similar product. Survey evidence from managers involved suggests such decisions are not always based on financial information. Open discussions with managers responsible for selecting sites for closure, suggest the key factors used in selecting a plant for closure are small size, a limited range of activities on site, site difficulties of access of expansion, labour problems, old age in capital equipment (both machinery and buildings) and a long distance from head office.
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Martin R.W. Hiebl, Christine Duller and Herbert Neubauer
Family firms are the most prevalent type of firm worldwide. Nevertheless, the existent enterprise risk management (ERM) literature is silent on the adoption of ERM in family…
Abstract
Purpose
Family firms are the most prevalent type of firm worldwide. Nevertheless, the existent enterprise risk management (ERM) literature is silent on the adoption of ERM in family firms. Family firms exhibit specifics likely to influence the adoption of ERM. Most importantly, they often feature lower levels of agency conflicts, which should make them less prone to invest in mechanisms to control such problems. Consequently, it is expected that family firms are less prone to invest in ERM. This paper aims to explore this basic expectation.
Design/methodology/approach
This study is based on a survey of 430 firms from Austria and Germany.
Findings
It is observed that family firms show a lower adoption of ERM, especially in family firms where there is a family CEO.
Research limitations/implications
The results suggest that future empirical ERM research should more closely analyze or at least control for family influence.
Originality/value
This study is among the first to analyze ERM adoption in family firms.
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Dragana Todovic, Dragana Makajic-Nikolic, Milica Kostic-Stankovic and Milan Martic
The purpose of this paper is to develop a methodology for automatically determining the optimal allocation of police officers in accordance with the division and organization of…
Abstract
Purpose
The purpose of this paper is to develop a methodology for automatically determining the optimal allocation of police officers in accordance with the division and organization of labor.
Design/methodology/approach
The problem is defined as the problem of the goal programming for which the mathematical model of mixed integer programming was developed. In modeling of the scheduling problem the approach police officer/scheme, based on predefined scheduling patterns, was used. The approach is applied to real data of a police station in Bosnia and Herzegovina.
Findings
This study indicates that the determination of monthly scheduling policemen is complex and challenging problem, which is usually performed without the aid of software (self-rostering), and that it can be significantly facilitated by the introduction of scheduling optimization approach.
Research limitations/implications
The developed mathematical model, in its current form, can directly be applied only to the scheduling of police officers at police stations which have the same or a similar organization of work.
Practical implications
Optimization of scheduling significantly reduces the time to obtain a monthly schedule. In addition, it allows the police stations to experiment with different forms of organization work of police officers and to obtain an optimal schedule for each of them in a short time.
Originality/value
The problem of optimal scheduling of employees is often resolved in other fields. To the authors knowledge, this is the first time that the approach of goal programming is applied in the field of policing.