P.T. Kale, S.S. Banwait and S.C. Laroiya
The purpose of this paper is to find out whether and how Indian small to medium‐sized enterprises (SMEs) are benefiting because of enterprise resource planning (ERP…
Abstract
Purpose
The purpose of this paper is to find out whether and how Indian small to medium‐sized enterprises (SMEs) are benefiting because of enterprise resource planning (ERP) implementation, through survey‐based research. This will help other SMEs take appropriate decisions about ERP implementation.
Design/methodology/approach
The research is exploratory in nature, a survey methodology is used for study and it is cross‐checked with the personal interviews of the key personnel in the SMEs and the ERP vendors. A structured questionnaire was developed to get the information.
Findings
The survey of 130 SMEs in one of the industrially advanced cities reveals that most of them have implemented ERP to integrate the existing information system and found ERP implementation mainly beneficial in reducing inventory, improving customer services and improving communications. Top management support, and user involvement and participation are found to be the major contributors of ERP success.
Research limitations/implications
The research is targeted on SMEs in one part of India and hence it has limitations in terms of scope. However, the results are quite encouraging with very good response from the SMEs, though the industry‐institute interactions are not so strong. Other SMEs, planning to implement ERP in the near future, will be highly benefited from the performance evaluation of ERP in Indian SMEs.
Originality/value
This paper demonstrates how Indian SMEs have benefited from ERP implementation. The findings will encourage Indian SMEs to implement ERP when facing challenges of the competitive market.
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Harjeev K. Khanna, D.D. Sharma and S.C. Laroiya
The purpose of this paper is to review critical success factors (CSFs) of total quality management (TQM), and to rank these in the Indian manufacturing industry.
Abstract
Purpose
The purpose of this paper is to review critical success factors (CSFs) of total quality management (TQM), and to rank these in the Indian manufacturing industry.
Design/methodology/approach
To rank the CSFs, Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) was used. The data were collected using questionnaires as the research instrument.
Findings
Process management, top management leadership and customer focus are the top three factors for implementation of TQM in the manufacturing industry in India. Quality citizenship is a relatively low‐ranked factor.
Practical limitations/implications
The findings will be useful in successful implementation of TQM in developing countries like India. Further research may be carried out into the CSFs in different national contexts.
Originality/value
The paper is the first to make use of TOPSIS approach to rank the CSFs of TQM.
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Harjeev K. Khanna, S.C. Laroiya and D.D. Sharma
The integration of management systems has become a popular subject for research and practice. However, there is a considerable lack of literature on integrated management systems…
Abstract
Purpose
The integration of management systems has become a popular subject for research and practice. However, there is a considerable lack of literature on integrated management systems (IMS) in developing countries. This study aims to examine the current status, motivation and perceived benefits of IMS in manufacturing organizations in India.
Design/methodology/approach
To examine the status of IMS in the Indian manufacturing sector, a survey was sent to 270 manufacturing organizations in India using a questionnaire as the survey instrument. Only 60 organizations participated in the survey. Subsequently, one case study was undertaken.
Findings
The research reflects the status of IMS in India. The majority of the responding organizations are implementing IMS. The findings suggest that the most important motivating factors are to promote synergies among different management systems (MS), to combine objectives of different MS, and to avoid duplication of procedures. The perceived benefits of IMS are reduction in the duplication of policies, procedures and work instructions, reduced costs, higher transparency, time saving, and synergy between MS.
Research limitations/implications
One of the major limitations of this study is the small sample size, which precludes generalization of the findings. This study provides a starting point for further research in developing countries.
Practical implications
This research makes a contribution to the existing body of knowledge on IMS and provides results of value to IMS researchers and practitioners.
Originality/value
This paper offers key insights into IMS implementation in India. This will encourage manufacturing organizations in India and other developing countries to adopt IMS.
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Different groove angles are used to study performance characteristics of two-axial groove journal bearing. In this study two grooves are located at ±90º to the load line. The…
Abstract
Purpose
Different groove angles are used to study performance characteristics of two-axial groove journal bearing. In this study two grooves are located at ±90º to the load line. The various angles of grooves have been taken as 10° to 40° in the interval of 5°. Different equations such as Reynolds equation, three-dimensional energy equation and heat conduction equation have been solved using finite element method and finite difference method. Pressure distribution in fluid is found by using Reynolds equation. The three-dimensional energy equation is used for temperature distribution in the fluid film and bush. One-dimensional heat conduction equation is used for finding temperature in axial direction for journal. There is a very small effect of groove angle on film thickness, eccentricity ratio and pressure. There is a drastic change in attitude angle and side flow. Result shows that there is maximum power loss at large groove angle. So the smaller groove angle is recommended for two-axial groove journal bearing.
Design/methodology/approach
The finite element method is used for solving Reynolds equation for pressure distribution in fluid. The finite difference method is adopted for finding temperature distribution in bush, fluid and journal.
Findings
Pressure distribution in fluid is found out. Temperature distribution in bush, fluid and journal is found out. There is a very small effect of groove angle on film thickness, eccentricity ratio and pressure.
Research limitations/implications
The groove angle used is from 10 to 40 degree. The power loss is more when angle of groove increases, so smaller groove angle is recommended for this study.
Practical implications
The location of groove angle predicts the distribution of pressure and temperature in journal bearing. It will show the performance characteristics. ±90° angle we will prefer that will get before manufacturing of bearing.
Social implications
Due to this study, we will get predict how the pressure and temperature distribute in the journal. It will give the running condition of bearing as to at what speed and load we will get the maximum temperature and pressure in the bearing.
Originality/value
The finite element method is used for solving the Reynolds equation. Three-dimensional energy equation is solved using the finite difference method. Heat conduction equation is also solved for journal. The C language is used. The code is developed in C language. There are different equations which depend on each other. The temperature is dependent on pressure viscosity of fluid, etc. so C code is preferred.
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Jabir Ali, Muqbil Burhan and Zakia Jabeen
This paper aims at examining the factors affecting entrepreneurial intention (EI) among the rural adult population in India using the social cognitive theory (SCT).
Abstract
Purpose
This paper aims at examining the factors affecting entrepreneurial intention (EI) among the rural adult population in India using the social cognitive theory (SCT).
Design/methodology/approach
This study is based on the Adult Population Survey of the Global Entrepreneurship Monitor of 2017, covering 1,397 rural respondents from India. The data has been analysed using simple techniques such as Chi-square statistics, correlation and logistics regression.
Findings
About 16% of the rural adults have reported EI in India. A significant relationship emerged between the demographics of rural adults with and without intention towards entrepreneurship. Finally, the regression model representing two components of the SCT, that is, confidence towards entrepreneurship and outcome expectations from entrepreneurship, showed a significant impact on EI among the rural population when controlled by family size and working status.
Practical implications
This paper provides insights on factors affecting EI among rural adults, which can help in developing a policy framework for promoting new ventures among rural entrepreneurs. The result of the analysis indicates that the rural population need to be imparted the necessary skills to gain confidence in entrepreneurship, which should be aligned with the outcome expectations of the entrepreneurs.
Originality/value
This piece of research can be valuable for different stakeholders in adopting inclusive entrepreneurial initiatives. Moreover, entrepreneurship in rural areas has not gained much attention among scholars, and this study is intended to provide future research motivation.
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Manoj Hudnurkar, Suhas Ambekar, Sonali Bhattacharya and Pratima Amol Sheorey
This study attempts to find the structural relationship between Total Quality Management (TQM) and Corporate Sustainability (CS) by analyzing the role of Innovation Capability…
Abstract
Purpose
This study attempts to find the structural relationship between Total Quality Management (TQM) and Corporate Sustainability (CS) by analyzing the role of Innovation Capability (IC).
Design/methodology/approach
The authors conducted the study in the context of manufacturing industries in the Indian Micro Small and Medium Enterprises (MSME) sector. In the process, The authors attempt to throw light on the significance of TQM and IC in bringing out sustainable practices in organizations. The authors used Structural Equation Modeling with AMOS to study the relationship between TQM and CS.
Findings
The authors measured TQM through product control management, process control, vendor quality management and customer relationship improvement. We did find a direct relationship between TQM and CS, along with its three dimensions: environmental sustainability, economic sustainability and social sustainability. TQM was found to be antecedent to IC. IC, measured through product innovation, process innovation and managerial innovation, did not mediate the relation between TQM and CS. However, the link between TQM and social and environmental sustainability partially mediates through IC at the dimension level.
Practical implications
TQM can provide a holistic means of nurturing participation and satisfaction of stakeholders for achieving corporate sustainability and in the process, can create an innovative culture for stimulating a circular social economy.
Originality/value
This study fills the gap in the literature by providing a structural model that explains the relationship between TQM and corporate sustainability and highlights the role of innovation capability in achieving it.
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Nuri Gökhan Torlak, Ahmet Demir and Taylan Budur
The study uses VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR)-structural equation modeling (SEM) to construct benchmarks for service providers and evaluate a…
Abstract
Purpose
The study uses VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR)-structural equation modeling (SEM) to construct benchmarks for service providers and evaluate a multimethodology practice in the Internet industry.
Design/methodology/approach
The data were collected using a survey based on an email/interview with 444 Internet users participating. SEM obtained coefficient values by way of customer expectations for Internet service providers. The authors normalized coefficients and integrated them into the VIKOR method for ranking competitors in the Internet industry.
Findings
VIKOR-SEM revealed that network and information quality and security/privacy significantly positively impact customer trust while network and information quality and customer trust significantly positively affect Internet users' value perceptions. Customer services do not affect customer trust, while security/privacy and customer services have no significant influence on customer value perceptions. Though customer services and Internet users' trust and value perceptions directly, significantly and positively affect their commitments, the quality of network and information and security/privacy indirectly, significantly and positively influence customer commitments.
Research limitations/implications
The study was in the Internet industry of Iraq. The results cannot be accurate for the other countries and the service sectors. The researchers/managers can adopt the model in other service sectors to test the multimethodology.
Originality/value
VIKOR-SEM evaluated the changes in customer expectations and service providers in the Internet industry.
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Feng Liang, Quanyong Xu and Ming Zhou
The purpose of this paper is to propose a quasi-three-dimensional (3D) thermohydrodynamic (THD) model for oil film bearings with non-Newtonian and temperature-viscosity effects…
Abstract
Purpose
The purpose of this paper is to propose a quasi-three-dimensional (3D) thermohydrodynamic (THD) model for oil film bearings with non-Newtonian and temperature-viscosity effects. Its performance factors, including precision and time consumption, are investigated.
Design/methodology/approach
Two-dimensional (2D), 3D and quasi-3D numerical models are built. The thermal and mechanical behaviors of two types of oil film bearings are simulated. All the results are compared with solutions of commercial ANSYS CFX.
Findings
The 2D THD model fails to predict the temperature and pressure field. The results of the quasi-3D THD model coincide well with those of the 3D THD model and CFX at any condition. Compared with the 3D THD model, the quasi-3D THD model can greatly reduce the CPU time consumption, especially at a high rotational speed.
Originality/value
This quasi-3D THD model is proposed in this paper for the first time. Transient mechanical and thermal analyses of high-speed rotor-bearing system are widely conducted using the traditional 3D THD model; however, the process is very time-consuming. The quasi-3D THD model can be an excellent alternative with high precision and fast simulation speed.
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Bhupender Singh, Sandeep Grover and Vikram Singh
The purpose of this paper is to generate awareness of contributions made by benchmarking toward building performance of Indian service industries in globally market. Ranking of…
Abstract
Purpose
The purpose of this paper is to generate awareness of contributions made by benchmarking toward building performance of Indian service industries in globally market. Ranking of Benchmarking is done on the basis of their application which give confidence for the managers to adopt in their Industries so that they may become best in their field.
Design/methodology/approach
Methodology consists of three phase: define, phase include definitions, factors of benchmarking as literature outcomes, questionnaire survey and outcome of survey. In the second phase, analysis of collected data and applications of multi-criteria decision-making approaches [technique for order preference by similarity to ideal solution (TOPSIS) and analytical network process (ANP)] are used. The last phase includes comparison of results which gives validation in similarities of ranking obtained.
Findings
The study identifies seven different benchmarking techniques used for service industries. Using TOPSIS and ANP approaches shows similarity that external benchmarking, performance benchmarking and internal benchmarking are the first three ranks that give basis for several critical success factors s, namely, planning, reliability, standardization, time behavior, usability, etc., as part of benchmarking using in service industries.
Research limitations/implications
The limitation is the assumptions made by multi-criteria decision-making approaches which may effect the analysis of the study as these are taken theoretically.
Originality/value
This study is a first attempt to find similarities in both techniques while comparing benchmarking in Indian service industries.
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The purpose of this paper is to present the factors associated with the employee barriers while implementing lean manufacturing within the small- and medium-scale enterprises…
Abstract
Purpose
The purpose of this paper is to present the factors associated with the employee barriers while implementing lean manufacturing within the small- and medium-scale enterprises (SMEs).
Design/methodology/approach
The structural equation modelling approach is employed to develop the initial model drawing a sample survey of 133 small and medium enterprises. The result of the study shows that the lack of well-trained and experienced staff, lack of knowledge about existing specialist, cultural resistance to change are acting as the employee barriers while implementing lean manufacturing in SMEs. Then, a further study has been conducted to develop the employee barrier model with these three factors and its contributing variables using specification search representing the sample of 117 small and medium enterprises using the following fit function criteria: Chi-square (C), Chi-square-df (C-df), Akaike information criteria, Browne-Cudeck criterion, Bayes information criterion, Chi-square divided by the degrees of freedom (C/df) and significance level (p).
Findings
The lack of well-trained and experienced staff, lack of knowledge about existing specialist, and cultural resistance to change with 19 associated elements were considered in the questionnaire. Specification search was carried out to build up the model on the collected data from 117 SMEs. The results of the specification search identified that these three factors with 15 key variables are significant to employee barrier while implementing lean manufacturing in SMEs.
Research limitations/implications
The limitation of the study was that the sample size of the study was relatively small for further research, large sample size more than 117 are to be expected.
Practical implications
The present study has explored an unfocused area of lean implementation in small and medium enterprises. The results obtained from the study are expected to help researchers, academics, and professionals for the further studies in the domain of lean manufacturing.
Social implications
To implement and understand the lean manufacturing system, government of the many countries around the world are helping and encouraging by providing financial assistance for training professionals and establishing professional associations. However, many industries are not successful in lean implementation. This research work provides to develop a strategy to tackle employee barriers for successful lean implementation.
Originality/value
Very little research has been carried out exploring employee barriers while implementing lean manufacturing in SMEs. This paper will provide value to academics, researchers and practitioners of lean by way of providing insight into significant employee barriers for lean implementation, especially in Indian industries.