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Article
Publication date: 16 November 2015

Miriam Moeller, Michael Harvey and Jane F. Maley

The purpose of this paper is to investigate attitudes toward interacting with foreign nationals from emerging and developed markets. Differences in attitudes are assessed using…

458

Abstract

Purpose

The purpose of this paper is to investigate attitudes toward interacting with foreign nationals from emerging and developed markets. Differences in attitudes are assessed using liability-of-foreignness factors.

Design/methodology/approach

Purposive sample collected at a private university in Australia; hierarchical linear modeling approach examines differences across regions of Australia, Asia, Middle East, Europe, and North America; Type 2 moderated mediation procedures.

Findings

Findings argue for variations across individual difference variables relative to the inclination to interact with emerging markets foreign nationals. Europeans’ willingness to interact with emerging market foreign nationals is diminished with high levels of tendency to stereotype, whereas North Americans’ willingness to interact with developed market foreign nationals is enhanced with high levels of tendency to stereotype.

Research limitations/implications

Use of self-reported measures may limit validity and generalizability; cross-sectional data; common method variance.

Practical implications

A greater consideration of cultural diversity inherent in the workforce allows for diminished adjustment difficulties. Acknowledgment and contextualization of diversity is not an option but a necessity upon which organizations must act to reach their fullest potential in respective foreign locations.

Social implications

Supports greater respect for social and cultural beliefs, norms, and values. Respect has implications for relationships and performance.

Originality/value

Content presents diversity issues within global organizations on their quest to employ global talent.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 34 no. 8
Type: Research Article
ISSN: 2040-7149

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Article
Publication date: 1 December 2005

R.J. Burgman, G. Roos, J.J. Ballow and R.J. Thomas

The purpose of this paper is to describe the logic and processes for identifying, measuring and managing intellectual capital resources along side traditional economic resources…

2158

Abstract

Purpose

The purpose of this paper is to describe the logic and processes for identifying, measuring and managing intellectual capital resources along side traditional economic resources to achieve sustainable outcomes valued by investors.

Design/methodology/approach

The approach is founded on classical finance theory and draws on and multi‐attribute value theory, system dynamics and the strands of thought known as intellectual capital in order to produce a grounded framework that both produces reliable results as well as achieves acceptance in the financial community.

Findings

The findings from this approach, the FVMT Methodology, provide a comprehensive management framework that is agnostic as to the form of resources being utilized and the activities that are involved in the transformation of one resource form into another on the way to achieving sustainable outcomes valued by investors.

Research limitations/implications

Whilst the approach has proven to work well the limitations are that it requires both effort and access to market makers.

Practical implications

The implications is that for the first time an approach is now available that provides the same rigor for managing the future value component of a firm's share price as there already exist for managing the current value component of the firm's share price. This means that managers can both reduce the volatility surrounding their share price as well as predict the value outcomes of a given set of actions.

Originality/value

The authors believe that this is the first presentation of a methodology grounded in classical finance theory for the managing of the future value component of a firm's share price.

Details

Journal of Intellectual Capital, vol. 6 no. 4
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 9 October 2017

Göran Roos

The purpose of this paper is to tie together the insights from the body of research relating to economic complexity theory, structural holes, non-price based competition, and…

1928

Abstract

Purpose

The purpose of this paper is to tie together the insights from the body of research relating to economic complexity theory, structural holes, non-price based competition, and knowledge management. The insights relating to generating national prosperity are synthesised through an intellectual capital lens.

Design/methodology/approach

The paper uses literature review combined with insights from an Australian project on state-based economic complexity.

Findings

The connectivist and autopoietic epistemological paradigms are found to be most aligned with the need to manage transformation between organisational and human resources that will achieve causal ambiguity and hence inimitability. This inimitability forms the basis for achieving non-price based competition and if there is a rich network of economic agents that, both individually and collectively through collaboration, have these characteristics a large share of the economy can operate on the basis of non-priced based competition. If all these agents have an export focus the economic complexity of the economy will be high, and likely increasing, which will enable both the creation and the appropriation of large amounts of value and hence result in increasing national prosperity.

Research limitations/implications

Findings are only relevant for OECD countries given the origins of the data used.

Practical implications

Managerial implications are outlined as are major implications for public policy.

Originality/value

This is the first time that these concepts are linked.

Details

Journal of Intellectual Capital, vol. 18 no. 4
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 13 April 2015

Göran Roos and Allan O'Connor

The purpose of this paper is to report on an industry policy implementation case involving around 30 manufacturing firms, where the intellectual capital (IC) lens, and especially…

1357

Abstract

Purpose

The purpose of this paper is to report on an industry policy implementation case involving around 30 manufacturing firms, where the intellectual capital (IC) lens, and especially the intellectual capital navigator (ICN) approach, was found to be very useful for evaluating alternative servitisation strategies. Servitisation is a form of business model innovation and as such involves restructuring the firm’s resource deployment system including its IC resources.

Design/methodology/approach

The ICN was one of several methods and themes used by a sample of manufacturing firms during a 12 month period. Data capture were through video filming, observation, and formal interviewing during and after the interventions.

Findings

The ICN is considered to be the third most valuable theme in a strategic and operational servitisation programme for manufacturing firms, primarily in the domain of effectiveness evaluation of alternative resource deployment strategies and as such should be one of the key dimensions in a business model template for manufacturing firms that aim to servitize. This research also illustrates the usefulness of the intellectual capital lens in the policy implementation process.

Research limitations/implications

The findings of this study is limited to the servitization process of SME manufacturing firms in an Anglo-Saxon operating environment which very rapidly have gone from low to high cost.

Originality/value

The development of service-oriented business models for manufacturing firms suffers due to traditional business model frameworks not having a high relevance for servitising manufacturing firm. Consequently it is important to understand the potential contribution that the IC lens through the ICN can make in the servitisation process.

Details

Journal of Intellectual Capital, vol. 16 no. 2
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 9 October 2007

Allan O'Connor, Göran Roos and Tony Vickers‐Willis

The purpose of this paper is to provide explicit thinking about the organizational elements that support or hinder innovation in the government sector as it increasingly faces…

3186

Abstract

Purpose

The purpose of this paper is to provide explicit thinking about the organizational elements that support or hinder innovation in the government sector as it increasingly faces demand for innovative solutions to policy areas. The paper aims to present the development and findings of an evaluative case method conducted for an Australian state government department's organizational innovation program.

Design/methodology/approach

The evaluative case study was developed and conducted in two phases. First, an intellectual capital conceptual framework was applied to four independently sourced and discreet case organizations to represent multiple exemplars of innovation capacity building. These exemplars were suspended from their context in order to identify essential elements of the innovation capacity development process which in turn were then applied in phase two to the Department of Treasury and Finance (DTF), a Victorian (Australia) public policy organization.

Findings

The case raises critical distinctions between “innovation capability” and “innovation capacity”. The discussion offers insight into the process of developing innovation capacity for government policy organizations.

Research limitations/implications

The evaluation method incorporated a novel technique and trialed a phase development instrument for testing the embeddedness of organizational innovation. Both the technique and the instrument would benefit from further refinement, testing and development.

Originality/value

This paper develops work previously presented in O'Connor and Roos that considered the conceptual framework for using intellectual capital as an evaluation framework for organizational innovative capacity. It extends this work by piloting its application in a specific context and offers new insight into the organizational design issues of government organizations facing the challenge of producing innovative policy solutions.

Details

European Journal of Innovation Management, vol. 10 no. 4
Type: Research Article
ISSN: 1460-1060

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Article
Publication date: 14 September 2015

Hoda McClymont, Jeff Gow, Margee Hume and Chad Perry

The authors seek to better understand the critical incidents and factors that influence the switching behaviours of back pain sufferers who use mainstream and/or complementary and…

650

Abstract

Purpose

The authors seek to better understand the critical incidents and factors that influence the switching behaviours of back pain sufferers who use mainstream and/or complementary and alternative medicine (Edvardsson, 1998). That is, the purpose of this paper is to uncover how they switch between treatments and treatment providers; in particular, this research investigates two issues: the triggers of their switching and their switching paths, and how their emotions are involved in that switching. The contribution is the first empirical foundation for an understanding of these two issues in the context of back pain.

Design/methodology/approach

The qualitative technique of convergent interviewing was used. It involved conducting a series of long, initially rather unstructured interviews to converge on the important topic areas to the back pain sufferers and why they engage in their treatment behaviour.

Findings

This study investigated the triggers and categories of triggers that impact upon switching behaviours between bio-medical and CAT healthcare. Four main areas of findings were identified. First, although the literature identified four categories of triggers for switching, namely, situational, reactional, influential and personal characteristics, the findings of this research confirmed only two of these: reactional and situational triggers. The influential category of triggers was found to be more of a moderating factor between switching triggers and switching behaviours rather than a trigger factor on its own. Further, no evidence came to light that could confirm or disconfirm the roles of personal characteristics on switching behaviour and so this issue remains unresolved.

Research limitations/implications

The methodology used in this research was an exploratory one and so the findings must be used with caution. Further research, using a more quantitative methodology, is warranted to confirm the findings of this research. Also, this research focused on a subset of switching issues and so might not provide a holistic framework. Future investigations should therefore consider and clarify the role of emotion, time and voice in the switching model devised from this study.

Originality/value

This paper provides new evidence on the reasons for back pain sufferers consuming different treatment modes and the reasons for their switching and includes an exploratory investigation of the role of emotions in this decision making.

Details

Journal of Service Theory and Practice, vol. 25 no. 5
Type: Research Article
ISSN: 2055-6225

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Article
Publication date: 1 December 2005

Göran Roos

This paper discusses the value of applying the intellectual capital perspective in strategic theory and application. It draws on the historic development of the strategy field, to…

2066

Abstract

This paper discusses the value of applying the intellectual capital perspective in strategic theory and application. It draws on the historic development of the strategy field, to introduce the concept of the intellectual capital perspective. The author argues that the intellectual capital perspective, in its latest form, has made a major contribution to our way of thinking and working with strategy, specifically in organizations with a high dependence of intellectual capital resources or a high dependence of resources that can be classified as intangible. The paper recommends that researchers and practitioners alike put the intellectual capital perspective to use to increase the awareness and value that it provides and also to provide insights into areas of research that would further improve the intellectual capital perspective.

Details

Handbook of Business Strategy, vol. 6 no. 1
Type: Research Article
ISSN: 1077-5730

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Book part
Publication date: 18 November 2013

Abstract

Details

Intellectual Capital and Public Sector Performance
Type: Book
ISBN: 978-1-78350-169-4

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Article
Publication date: 1 November 2006

Jan Mouritsen

This paper develops a problematisation of research about intellectual capital (IC) with a view to extending the types of questions that can be posed and explanations that can be…

2752

Abstract

Purpose

This paper develops a problematisation of research about intellectual capital (IC) with a view to extending the types of questions that can be posed and explanations that can be given about the roles and effects of IC. The aim is to contribute to the debate on how it is possible and fruitful to study IC.

Design/methodology/approach

The paper compares an ostensive and a performative approach to IC research and develops an analysis and critique of ideas in IC research on this basis.

Findings

The paper concludes that it is possible and advisable to develop research that has an ambition to understand IC as a concept and not only as an application of a pre‐set idea. It suggests that a performative approach to IC will enhance possibilities of developing new and interesting propositions about how IC works and is involved in organisational and social transformation.

Originality/value

The main implication of this paper is that research in IC can take up new forms of inquiry that will complement and extend the currently used approaches.

Details

Accounting, Auditing & Accountability Journal, vol. 19 no. 6
Type: Research Article
ISSN: 0951-3574

Keywords

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Book part
Publication date: 25 February 2011

Petros A. Kostagiolas and Stefanos Asonitis

Intellectual capital is the set of all intangible assets, that is, invisible, non-monetary assets held by a library, which can be identified as separate assets. Intellectual…

Abstract

Intellectual capital is the set of all intangible assets, that is, invisible, non-monetary assets held by a library, which can be identified as separate assets. Intellectual capital has become the buzzword of a knowledge-based economy and is the ultimate source of competitive advantage. In this work, we review the literature to analyse the effect of intellectual capital utilisation in the overall library management, to identify and classify intellectual capital and to provide some guidelines for researchers and practitioners. A literature review for the intellectual capital in libraries is conducted, and a qualitative analysis is undertaken, which interrelates library management to intellectual capital is taking place. The review leads to identification and classification of intellectual capital as well as to a number of quite innovative and interesting issues for the interrelation of intellectual capital to the management of libraries. The issues studied include intellectual capital economic valuation methods, the effect of the locality (spatial factor) to intellectual capital utilisation and the analysis of co-opetition (cooperation and competition) for intellectual capital utilisation. This is one of only a few studies about the management of intellectual capital in libraries and information services (LIS)—an innovative and challenging area of research in library management.

Details

Advances in Librarianship
Type: Book
ISBN: 978-0-85724-755-1

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