The current requirements and recommendations found in BTECguidelines for Higher Diploma courses are examined and the teachingstratagems which have been applied by the Department…
Abstract
The current requirements and recommendations found in BTEC guidelines for Higher Diploma courses are examined and the teaching stratagems which have been applied by the Department of Hotel and Catering Management in meeting these guidelines are described.
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Sue R. Curland and S. Lyn Fawcett
This research examines the perceived problems with numerical skills applied to subject areas such as operations management and finance. Research has previously shown that a fear…
Abstract
This research examines the perceived problems with numerical skills applied to subject areas such as operations management and finance. Research has previously shown that a fear of the use of numbers can emanate from the under‐graduates’ secondary schooling and so hamper their further development in higher education. The use of business simulations, set in the hospitality sector, can be of benefit in overcoming this learning barrier. A variety of research instruments have been applied to formally evaluate students’ learning during a number of trials, which have been very successful with undergraduates at the University of Ulster, University of Surrey and more recently at Leeds Metropolitan University. These trials have enhanced learning and reduced student fear of accounts. The way forward in this revolutionary delivery mode will be examined in this paper and indications for further developments will be explored.
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Begins by examining the dissonance which exists between thelearning outcomes of hospitality education and the skill needs of theindustry. Following this introduction, describes a…
Abstract
Begins by examining the dissonance which exists between the learning outcomes of hospitality education and the skill needs of the industry. Following this introduction, describes a US‐originated management game and evaluates it as an approach for the development of practising managers and students.
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Contemplates how important it is that managers should be competent and confident in handling numerical data and in the practice of accountancy. Considers the problems that many…
Abstract
Contemplates how important it is that managers should be competent and confident in handling numerical data and in the practice of accountancy. Considers the problems that many managers have with accounting and examines the dissonance which exists between the outcomes of business and hospitality education and the needs of industry. Following this introduction, describes the process and efficacy of a computer‐based restaurant management simulation exercise in developing data handling and accountancy skills in higher education and in‐house management training.
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Lydia Olakumbi Oluyadi and Wenjin Dai
This paper explores the workplace experiences of aesthetic labour among racially diverse frontline women workers in a fashion retail store.
Abstract
Purpose
This paper explores the workplace experiences of aesthetic labour among racially diverse frontline women workers in a fashion retail store.
Design/methodology/approach
This qualitative study is based on an ethnographic study, drawing on findings from participant observation and interviews with frontline workers at a fashion retail store in the UK.
Findings
This paper explores how the embodiments of aesthetic labour are perpetually produced and commodified through the discipline of management in a fashion retail store. It challenges the notion of phenotypical Whiteness as the beauty standard within fashion retail and demonstrates how embodiments differ according to race. While White women are continuously scrutinised by their appearance, the aesthetic demands for women of colour tend to focus on speech and racialised bodies to provide “authentically” exotic experiences for customers. Additionally, this study highlights how the mobilisation of aesthetic labour can create work humiliation and work alienation.
Research limitations/implications
Despite this study being based on an ethnographic study at one British fashion retailer, this paper seeks to give voices to an underrepresented group by exploring the lived experiences of racially diverse women workers.
Originality/value
This paper contributes to the intersection between aesthetic labour and race from an embodiment perspective, exploring the workplace experiences of racially diverse women workers in fashion retail and how their various forms of embodiment are racialised and commodified.