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Article
Publication date: 5 January 2021

Zhengyin Huang, Gregory Harris and Nicholas Loyd

The Toyota Production System has been studied for its business success for several decades. Many companies have tried to imitate but have not achieved Toyota-like results. Failure…

573

Abstract

Purpose

The Toyota Production System has been studied for its business success for several decades. Many companies have tried to imitate but have not achieved Toyota-like results. Failure in the ability to replicate Toyota's supportive culture has been suggested as a cause for the lack of success. Studies on lean implementation have been conducted from external views focusing on visible indicators, but few seek the employee's perception of lean initiatives. The authors propose a Toyota Production System – Toyota Way (TPS-TW) model approach using employee perception and quantitative performance metrics.

Design/methodology/approach

This research represents an improvement of a lean assessment instrument using quantifiable performance metrics for validation and testing it in the Chinese automotive industry. A survey was developed and executed in the Chinese automotive industry with participants involved with lean implementation. Experts helped examine the content validity, and reliability analysis was used to study the structure of the assessment instrument and evaluate internal consistency. Confirmatory factor analysis and structured equation modeling were used to test the construct validity. Finally, survey results and actual performance were analyzed.

Findings

The results of this research validated the TPS-TW model and assessment instrument in the Chinese automotive industry.

Originality/value

This research validates an employee perception survey that can be utilized by organizations to understand the state of their lean implementation. The research supports the use of employee perception to reflect the reality of a lean initiative and proves the TPS-TW model is an effective theoretical framework for assessment.

Details

Journal of Manufacturing Technology Management, vol. 32 no. 4
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 9 October 2017

Loyd S. Pettegrew

Health care organizational research should pay greater attention to the specific settings where health is practiced. An ethnographic account of humor, ritual and defiance is…

313

Abstract

Purpose

Health care organizational research should pay greater attention to the specific settings where health is practiced. An ethnographic account of humor, ritual and defiance is presented from 29 months spent in a private, concierge-type radiation oncology center. A thick description of the setting and interaction among center staff and patients is offered in an attempt to establish why qualitative research of health care settings is so important. Findings are compared to Ellingson’s work on health care setting. Humor, ritual and defiance have therapeutic value and deserve greater attention in cancer treatment centers and health care organizations more broadly. The paper aims to discuss these issues.

Design/methodology/approach

An ethnographic account of humor, ritual and defiance is presented from 29 months spent in a private, concierge-type radiation oncology center through thick description.

Findings

This study reinforces the literature on the value of institutionalizing humor and ritual to improve patients’ experience in cancer care given the dominance of large public institutions, most easily accessed by academic researchers. Suncoast Coast Radiation Center’s “institutionalized humor” is an important finding that should be examine further. Scholarship can also illuminate the use of ritual in settings where health care is practiced.

Research limitations/implications

This study is limited to a particular research setting which is a private, concierge care radiation oncology treatment center in the Southeastern USA.

Practical implications

Cancer care centers should consider carefully institutionalizing humor and ritual into their daily practices. Further, patient defiance should be reinterpreted not as a patient deficiency but as a therapeutic coping mechanism by patients.

Social implications

While nearly half of cancer care in the USA is offered in private, for-profit institutions, the vast majority of the understanding of cancer care comes only from non-profit and government-run institutions. Shining a light of these neglected cancer care settings will add to the understanding and the ability to improve the care offered to patients.

Originality/value

This is the first health ethnography in a concierge care, cancer care treatment setting. It tests the proposition that humor, ritual and defiance play an important role in a private concierge cancer care organization.

Details

Journal of Organizational Ethnography, vol. 6 no. 3
Type: Research Article
ISSN: 2046-6749

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Publication date: 11 July 2006

Ann E. Tenbrunsel

Though each of the papers is unique, several common dimensions of the ethics in groups intersection were identified. These include the external influences on groups, the…

Abstract

Though each of the papers is unique, several common dimensions of the ethics in groups intersection were identified. These include the external influences on groups, the within-group processes, and the individual decision-making that occurs by a group member.1 The following summary, and the volume itself, is organized around these dimensions.

Details

Ethics in Groups
Type: Book
ISBN: 978-1-84950-405-8

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Article
Publication date: 13 April 2010

Marcelo Vinhal Nepomuceno and Juliana Barreiros Porto

The relationship between personal values and behaviour has been widely studied, and previous studies have demonstrated the mediating role of attitudes. The purpose of the study is…

2516

Abstract

Purpose

The relationship between personal values and behaviour has been widely studied, and previous studies have demonstrated the mediating role of attitudes. The purpose of the study is to test the “values‐attitude” relation in banking services (car insurance, life insurance, home insurance and retirement plan) on a Brazilian sample and demonstrate the role of negative incidents with services on the relation between sellers' personal values and attitudes.

Design/methodology/approach

The Schwartz Value Survey (SVS) and an attitude measurement developed for this research were used. The data were collected with 1,061 employers who sell these services and work in a large Brazilian bank. A structural equation model was used to test the hypotheses.

Findings

The results indicate that values of conservation were the best predictor of the attitudes, demonstrating that attitude towards bank services is explained mostly by the motivation to maintain the social tissue. However, the values showed little or no impact on the attitude of those who have had negative incidents with the services.

Research limitations/implications

Results can be used on the implementation of marketing strategies, pointing to the impact of values on attitudes when individuals have not had experienced a negative incident. The research limitations are related to its setting, data collection, sample and measurements used.

Originality/value

This is the first research in the field using a Brazilian population. It is also one of the very few studies in the field that examines the moderating role of negative incidents on the relationship between values and attitude with bank services.

Details

International Journal of Bank Marketing, vol. 28 no. 3
Type: Research Article
ISSN: 0265-2323

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Article
Publication date: 1 June 1992

Gabriel D. Donleavy

In 1985 Canada became the first country to replace its funds flow statement by a cash flow statement. By mid 1991, South Africa, the USA and New Zealand had done the same…

98

Abstract

In 1985 Canada became the first country to replace its funds flow statement by a cash flow statement. By mid 1991, South Africa, the USA and New Zealand had done the same. Britain, Australia and the IASC all issued statements announcing their intention to follow suit. Thus we have the first example in accounting history of the replacement of one of the three final accounts by an entirely new report. The new report, the cash flow statement, when compiled under the direct method, is a receipts and payment account rearranged under the three headings of operations, financing and investment. A receipts and payments account is the earliest and simplest form of final account, long predating the profit & loss account and balance sheet, and long predating Pacioli's “De Summa Arithmetica” in 1492. The statement which the Cash Flow Statement replaces is less than 120 years old (Rosen & De Coster 1969) and was only mandatory in published British accounts since SSAP 10 came into force in 1975. The purpose of this article is to hold an inquest into the death of the funds statement to determine the cause of death.

Details

Managerial Finance, vol. 18 no. 6
Type: Research Article
ISSN: 0307-4358

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Book part
Publication date: 4 July 2013

Alana Rovito and Audrey R. Giles

Purpose – In this chapter we examine the creation and implementation processes of an arts-based recreation programme for Aboriginal youth development in Canada…

Abstract

Purpose – In this chapter we examine the creation and implementation processes of an arts-based recreation programme for Aboriginal youth development in Canada called Outside Looking In (OLI) to determine if and how OLI’s staff and Board members perceive the programme to be influenced by Eurocentric ideas of programming and the impact this may in turn have on achieving Aboriginal self-determination.

Design/methodology/approach – Informed by postcolonial theory, we employed a case study design and collected data using semi-structured interviews, fieldnotes and a review of archival documents.

Findings – We contend that while OLI reproduces some aspects of Eurocentric programming, it also provides avenues to contribute to Aboriginal self-determination.

Research limitations – A limitation to this research is the absence of interviews with OLI’s programme participants; nevertheless, this research provides a starting point upon which future research can build.

Originality/value – Our research provides an insight into how youth development through recreation programmes for Aboriginal peoples are created and implemented. Most importantly, it provides evidence of the need to further reflect upon the ways in which such programmes can enable Aboriginal self-determination.

Details

Native Games: Indigenous Peoples and Sports in the Post-Colonial World
Type: Book
ISBN: 978-1-78190-592-0

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Article
Publication date: 1 June 1995

S. Loyd

Highlights the need to inspect ventilation systems, which willbecome a legal requirement for all workplaces from 1996. Beneficialreasons are given, including maintaining the…

646

Abstract

Highlights the need to inspect ventilation systems, which will become a legal requirement for all workplaces from 1996. Beneficial reasons are given, including maintaining the health and efficiency of employees, maintaining the quality of the indoor environment, and protecting the safety and efficiency of plant. Inspection should also form part of refurbishment schemes to ensure a clean and healthy indoor environment. Describes the practical application of borescopes and inspection vehicles along with detailed procedures for ductwork, filters and fire dampers. Concludes with protective measures for inspection personnel, employees, workplaces and equipment.

Details

Structural Survey, vol. 13 no. 2
Type: Research Article
ISSN: 0263-080X

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Book part
Publication date: 20 November 2023

Gözde Mert, Bulent Akkaya and Apostu Simona Andreea

With the rapid development of technology in the era of digitalization, Industry 4.0 has become a reference for R&D studies in various sectors. The rapid development of technology…

Abstract

With the rapid development of technology in the era of digitalization, Industry 4.0 has become a reference for R&D studies in various sectors. The rapid development of technology makes the life of societies and people easier. For this reason, governments tend to develop their technologies and to encourage organizations in this field for this purpose. The concept of Industry 5.0 or Society 5.0 explains the revolution in people's lives with the development of the Fourth Industrial Revolution. Today, many interrelated factors are rapidly preparing people for a complex and volatile future. This situation is accepted as the “new normal” and is defined as VUCA-RR (Volatility, Uncertainty, Complexity, Ambiguity, Rapidity, Radicality). Variability refers to the increasing pace of change, uncertainty, unpredictability in life. Complexity indicates difficulties in relationships in life, and ambiguity indicates difficulties in understanding the events around us. The advancement and widespread use of digital technologies will enable organizations to develop sustainable strategies by providing them with the opportunity to grow by achieving sustainable competitiveness and profit in the VUCA-RR environment.

Details

Digitalization, Sustainable Development, and Industry 5.0
Type: Book
ISBN: 978-1-83753-191-2

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Article
Publication date: 1 March 2010

Patricia A. Patrick

In June 1999, the Government Accounting Standards Board issued Government Accounting Standards Board Statement No. 34 - Basic Financial Statements and Management's Discussion and…

71

Abstract

In June 1999, the Government Accounting Standards Board issued Government Accounting Standards Board Statement No. 34 - Basic Financial Statements and Management's Discussion and Analysis for State and Local Governments (GASB 34) to improve the transparency and accountability of governments. This study examines the adoption of GASB 34 in local governments where the state government does not mandate GAAPcompliant financial reporting. The findings show low adoption rates among small, rural, local governments and high adoption rates among large, urban, local governments. Factors such as occupational specialization, government type, and a history of GAAP-compliant financial reporting are positively associated with adoption.

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 22 no. 2
Type: Research Article
ISSN: 1096-3367

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Article
Publication date: 1 March 2010

283

Abstract

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 22 no. 2
Type: Research Article
ISSN: 1096-3367

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