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Article
Publication date: 8 October 2024

Sérgio Adriany Santos Moreira and Silvia Dallavalle

This study aims to perform a bibliometric and systematic literature review (SLR) to elucidate the current landscape and to propose a framework that defines and explores research…

Abstract

Purpose

This study aims to perform a bibliometric and systematic literature review (SLR) to elucidate the current landscape and to propose a framework that defines and explores research strands to guide the formulation of business process management (BPM) strategies anchored in digital innovations.

Design/methodology/approach

A bibliometric analysis of 238 papers from the last 10 years (2014–2023) that were correlated to BPM strategies and digital innovations was conducted. Additionally, a SLR was performed on 15 selected papers, making it possible to propose a framework that explored research strands through the content analysis.

Findings

A framework comprising eight research strands (value creation; ambidexterity; governance; agility in processes; strategic process management; external context and culture and integrated systems) was developed. It proposes a research agenda and provides valuable insights as a reference for formulating BPM organizational strategies anchored in digital innovations.

Research limitations/implications

This study acknowledges the limitation of utilizing a single software for bibliometric analysis. The framework developed in this study has not yet been validated.

Practical implications

This paper provides insights to assist managers in comprehending BPM strategies anchored in digital innovations and calls for organizations to prepare for future digital needs.

Social implications

This paper contributes to advancing our understanding of BPM aligned with the demands of a digital age society.

Originality/value

The developed framework sheds light on the current landscape and research strands that explore the association between digital innovations and BPM strategies. This provides a valuable opportunity for future qualitative and quantitative studies to explore the eight research strands presented in the framework.

Details

Business Process Management Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 24 July 2024

Sérgio Adriany Santos Moreira and Silvia Dallavalle

This study aims to analyze international scientific production from 1960 to 2023 on business process management (BPM), highlighting the latest trends in BPM in the field of…

Abstract

Purpose

This study aims to analyze international scientific production from 1960 to 2023 on business process management (BPM), highlighting the latest trends in BPM in the field of management and business during the 21st century.

Design/methodology/approach

We conducted a bibliometric analysis of 729 BPM articles from management and business journals using the SCOPUS database and VOSviewer software to map the scholarly landscape.

Findings

Nearly 45% of the papers were published between 2018 and 2023, prominently featuring the Business Process Management Journal. The University of São Paulo and Queensland University of Technology were the most prolific institutions. Significant emerging trends identified include Strategic Management, Digital Transformation, and IoT. Author Röglinger was noted for the highest publication rate.

Research limitations/implications

The analysis was restricted to journal articles from one database, potentially overlooking insights from conferences, books, and other formats.

Practical implications

The study highlights the significant benefits of integrating technologies like Artificial Intelligence and IoT in BPM, improving operational efficiency, competitiveness, and innovation in adaptability and service personalization.

Social implications

Technological advancements in BPM could enhance employment, require new skills, support a sustainable economy, and improve organizational transparency and service accessibility, bolstering corporate social responsibility and inclusion.

Originality/value

This research offers a unique overview of the integration of emerging technologies in BPM, shedding light on their strategic and social implications, and providing critical insights for optimizing processes and fostering business innovation.

Details

Business Process Management Journal, vol. 30 no. 7
Type: Research Article
ISSN: 1463-7154

Keywords

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