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Article
Publication date: 20 March 2017

Julien Hivon and Ryad Titah

Open data initiatives represent a critical pillar of smart cities’ strategies but remain insufficiently and poorly understood. This paper aims to advance a conceptualization of…

1068

Abstract

Purpose

Open data initiatives represent a critical pillar of smart cities’ strategies but remain insufficiently and poorly understood. This paper aims to advance a conceptualization of citizen participation and investigates its effect on open data use at the municipal level.

Design/methodology/approach

Based on 14 semi-structured interviews with citizens involved in open data projects within the city of Montréal (Canada), the paper develops a research model linking the multidimensional construct of citizen participation with initial use of open data in municipalities.

Findings

The study shows that citizen participation is a key contributor to the use of open data through four distinct categories of participation, namely, hands-on activities, greater responsibility, better communication and improved relations between citizens and the open data portal development team. While electronic government research often views open data implementation as a top-down project, the current study demonstrates that citizens are central to the success of open data initiatives and shows how their role can be effectively leveraged across various dimensions of participation.

Originality/value

This paper proposes a conceptualization of citizen participation on open data use at the municipal level. Citizen participation is a found to be a key contributor to the use of open data through four distinct categories of participation, namely, hands-on activities, greater responsibility, better communication and improved relations between citizens and the open data portal development team. This paper demonstrates the critical role of citizen participation in open government.

Details

Transforming Government: People, Process and Policy, vol. 11 no. 1
Type: Research Article
ISSN: 1750-6166

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Article
Publication date: 24 October 2022

Hongyi Mao, Yeming Gong and Ryad Titah

The system of information technology (IT)-oriented resources and processes that organizations need to develop to achieve operational agility remains unclear. The study research…

729

Abstract

Purpose

The system of information technology (IT)-oriented resources and processes that organizations need to develop to achieve operational agility remains unclear. The study research seeks to extend existing competency literature by incorporating the unique contextual nuances of the relationship between IT capabilities and operational agility.

Design/methodology/approach

Using a multi-method approach, this paper presents a theoretical framework of IT-enabled operations strategy that conceptualizes the role of IT capability in leveraging resources and processes for operational agility. Drawing on operations and information systems research, the authors advance that IT enables operational agility through two dimensions. From the perspective of a resource-based operations strategy, the authors explore the role of IT in resource-leveraging activities by investigating the nonlinear relationship between IT infrastructure and IT reconfiguration. From the perspective of a process-oriented operations strategy, the authors explore the role of IT in process-enhancing activities by investigating the nonlinear relationship between IT coordination and IT integration.

Findings

The study results, based on a sample of 113 organizations in Europe, Asia and North America, show that the interaction between IT infrastructure and IT reconfiguration positively influences operational agility, hence showing complementarity between the two constructs, while the interaction between IT coordination and IT integration negatively affects operational agility, hence indicating substitutability between the two constructs. A series of 62 interviews and a case study of Carrefour were further conducted to validate the field survey's results and to provide a finer grained explanation of the research model and quantitative findings.

Originality/value

The study findings offer an alternative explanation of the inconsistent relationship between IT capability and operational agility.

Details

Journal of Enterprise Information Management, vol. 36 no. 2
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 1 July 2006

Marlei Pozzebon, Ryad Titah and Alain Pinsonneault

Proposes the concept of rhetorical closure to address the phenomenon of pervasive IT “fashions”. Suggests that prevailing discourses surrounding IT are dominated by the rhetoric…

3444

Abstract

Purpose

Proposes the concept of rhetorical closure to address the phenomenon of pervasive IT “fashions”. Suggests that prevailing discourses surrounding IT are dominated by the rhetoric of closure and that such closure, although mutually constructed by suppliers, consultants and managers, has had several adverse consequences in terms of organizational change and results. Stimulates a critical thinking regarding the persistence of successive waves of new IT fashions and the consequences of closure on practice.

Design/methodology/approach

Theoretical framework informed by political views within the social shaping school combined with Habermas' theory of communicative action. Illustration of the argument is based on 22 semi‐structured interviews (senior practitioners from client‐firms, software suppliers and consulting‐firms working on ERP projects).

Findings

Outlines the nature of the “chain reaction” produced by rhetorical closure from individual practices to the segment level. Identifies occasions for breaking down rhetorical closure at the three levels of analysis. At the individual level, opportunities are related to daily users' practices. At the organizational level, opportunities are related to ongoing organizational decisions and negotiations regarding IT adoption. At the segment level, opportunities are related to forming coalitions, networks and groups of users.

Originality/value

Adopts an original perspective, examining the concept of rhetorical closure from a combination of two approaches: social shaping of technology and communicative action theory. Connects different types of closure to different types of rationality, and recognizes the specific validity claims underlying them. Calls into question current decision‐making processes that sustain IT pervasiveness and taken‐for‐granted assumptions of inevitability associated with new IT fashions.

Details

Information Technology & People, vol. 19 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

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Article
Publication date: 20 March 2017

Marijn Janssen, Ricardo Matheus, Justin Longo and Vishanth Weerakkody

Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive…

1655

Abstract

Purpose

Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive services. The purpose of this paper is to clarify the concept of transparency-by-design to advance open government.

Design/methodology/approach

The opening of data, the deployment of tools and instruments to engage the public, collaboration among public organizations and between governments and the public are important drivers for open government. The authors review transparency-by-design concepts.

Findings

To successfully achieve open government, fundamental changes in practice and new research on governments as open systems are needed. In particular, the creation of “transparency-by-design” is a key aspect in which transparency is a key system development requirement, and the systems ensure that data are disclosed to the public for creating transparency.

Research limitations/implications

Although transparency-by-design is an intuitive concept, more research is needed in what constitutes information and communication technology-mediated transparency and how it can be realized.

Practical implications

Governments should embrace transparency-by-design to open more data sets and come closer to achieving open government.

Originality/value

Transparency-by-design is a new concept that has not given any attention yet in the literature.

Details

Transforming Government: People, Process and Policy, vol. 11 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

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Article
Publication date: 1 July 2006

Lynette Kvasny and Helen Richardson

The purpose of this article is to reflect on the development of critical research in information systems and give an overview of the papers chosen for this special issue.

2761

Abstract

Purpose

The purpose of this article is to reflect on the development of critical research in information systems and give an overview of the papers chosen for this special issue.

Design/methodology/approach

To set the scene by discussing the origins and the developing field of critical research in information systems and to analyse each paper, suggesting ways in which it relates to the chosen themes.

Findings

The papers chosen address theoretical foundations, paradigmatic and methodological issues, empirical studies and praxis and reflexivity in critical information systems research.

Originality/value

Highlights the growing interest in critical research in the information systems discipline and enables reflection on the difficulties, barriers and opportunities for development.

Details

Information Technology & People, vol. 19 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Available. Content available
Article
Publication date: 5 December 2022

Niki Panteli, Fay Giæver and Jostein Engesmo

1107

Abstract

Details

Information Technology & People, vol. 35 no. 6
Type: Research Article
ISSN: 0959-3845

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