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During the COVID-19 pandemic, immigrants faced new challenges that increased their precarity which often perpetuated existing social and health-related inequities. This compounded inadequate access to healthcare, harsh working conditions, marginalization due to legal status and fear of deportation, all of which were worsened during the height of the pandemic. This article aims to examine how existing social factors that marginalize immigrant populations were affected by the COVID-19 pandemic based on a study with immigrant farmworkers in Apopka, Florida.

The author analyzes how they were affected by stress both before and during the pandemic, and how these factors affected their mental health.

The author concludes that im/migrants’ often precarious status negatively affects their experiences with mental health, and that this was heightened during the COVID-19 pandemic. Despite the long-term nature of precarity for this vulnerable population, this study captures these issues as they were experienced during the COVID-19 pandemic.

This research contributes to emerging scholarship concerning social factors and mental health during the pandemic by examining the experiences of one of the most marginal populations in the United States.

Addressing global warming challenge, carbon emissions reduction potential of the construction industry has received additional attentions. The decoupling of construction industry and carbon emissions through policies, technologies and model innovations is an effective way for reducing environmental pollution and achieve eco-urban target. The paper aims to discuss these issues.

Within the scope of green building carbon emissions (GB-CO₂) research, a large number of scientific literature has been published in construction discipline over the past few decades. However, it seems that a systematic summary of strategies, techniques, models and scientific discussion of future direction of GB-CO₂ is lacking. Therefore, this paper carries out data mining on authoritative journals, identified the key research topics, active research areas and further research trends through visualization studies.

This study contributes to the body of knowledge in GB-CO₂ by critically reviewing and summarizing: professional high-quality journals have a greater influence in the scope of research, developed countries and developing countries are all very concerned about sustainable buildings, and the current hot topics of research focus on the application of the life cycle models, energy efficiency, environmental performance of concrete material, etc. Moreover, further research areas that could expand the knowledge of cross-national long-term carbon mechanisms, develop comprehensive life cycle carbon emissions assessment models, build technical standards and tests for the sustainable building material and systems, and exploit multi-objective decision models considering decarbonizing design and renewable energy.

This study is of value in systematic insight the state-of-the-art of GB-CO₂ research in the more recent decade. A more vividly and effectively method is documented in extending the traditional bibliometric review to a deeper discussion. This study can also benefit construction practitioners by providing them a focused perspective of strategy and technologies innovations for emerging practices in green building projects.

The main goal of this paper is to identify the attributes of consumer experience in Michelin-starred restaurants and to estimate their effects on restaurant ratings.

A sample of 70,233 online reviews of 224 Spanish Michelin-starred restaurants were analysed with the latent Dirichlet allocation algorithm. A sentiment analysis and a logistic regression analysis were also employed to estimate the effect of attributes on restaurant ratings.

Customer attention, food quality, decor and ambience and value for money are frequently used to define restaurant experience. However, it is shown in this study that the experience in a Michelin-starred restaurant goes beyond the evaluation of those four attributes. Furthermore, the effect of the factors that were identified on customer satisfaction differed depending on the restaurant ratings.

The findings are linked to the context of Spanish Michelin-starred restaurants. It is also assumed in this study that online reviews are based on truthful opinions.

Restaurant managers should primarily focus on customer attention and food quality to achieve customer satisfaction. In addition, those restaurants with an error-free service and a highly appreciated wine list among diners are more likely to achieve the culinary excellence that deserves a 5-star rating on TripAdvisor.

The attributes of the restaurant experience are frequently identified in literature reviews. Research based on text-mining analyses of customer reviews to discover a posteriori the factors that define a restaurant experience is scarce, and particularly difficult to find in the context of Michelin-starred restaurants.

Many marketplace examples suggest that using gamification in the online retail shopping context boosts sales and positively affects customer loyalty. Nevertheless, more research is needed to understand the effects of digital games on consumer behavior and their underlying psychological mechanisms. Therefore, this article explores how combining games and monetary rewards impacts customer satisfaction, loyalty and word-of-mouth (WOM) intentions.

To test our hypotheses, we designed two online laboratory experiments to stimulate an online shopping situation, as gamification in online retailing has the potential to affect an important set of outcomes for service firms throughout the consumer decision process (Hofacker et al., 2016).

The results of two lab experiments demonstrate that playing a shopping-related game without monetary participation incentive positively influences all three relational outcomes because games enhance consumers' enjoyment of the overall shopping experience. However, our findings also show that monetary rewards used to incentivize game participation diminish these effects. Gamification loses its positive effects if games are combined with monetary rewards, as consumers no longer play games to derive inherent enjoyment, but rather the extrinsic motivation of receiving a discount. We draw managerial implications about how gamification effectively and profitably fosters strong customer relationships and thus increases customer lifetime value and equity.

This research is the first to investigate the combined effects of gamification and price discounts that require consumers to play the game in order to receive the discount. Focusing on an online shopping context, this article contributes to research on motivation by providing new and more nuanced insights into the psychological process underlying the gamification effects on consumer' long-term attitudes (i.e. satisfaction) and relational behaviors (i.e. positive WOM and loyalty) toward a retailer.

Based on our findings, we provide recommendations for marketers that explain how gamification can be a profitable and efficient tool to foster strong customer relationships. Retail managers should use gamification as a less costly alternative to typical price discounts.

Two laboratory experiments investigate how the separate and combined use of games and price discounts affects consumers' satisfaction, positive WOM intentions and loyalty. Playing a shopping-related game increases satisfaction with the retailer and positive WOM intentions as well as loyalty. Monetary rewards used to incentivize game participation eliminate the positive effects of gamification.