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Article
Publication date: 1 February 2016

Ying Kei Tse, Rupert L. Matthews, Kim Hua Tan, Yuji Sato and Chaipong Pongpanich

A growing need for global sourcing of business has subjected firms to higher levels of uncertainty and increased risk of supply disruption. Differences in industry and…

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Abstract

Purpose

A growing need for global sourcing of business has subjected firms to higher levels of uncertainty and increased risk of supply disruption. Differences in industry and infrastructure make it more difficult for firms to manage supply disruption risks effectively. The purpose of this paper is to extend developing research in this area by addressing gaps within existing literature related to environmental turbulence and uncertainties.

Design/methodology/approach

The authors test the model using data collected from 253 senior managers and directors in the Thai beverage industry using advanced statistical techniques to explore the relationship between representations of supply disruption risk and uncertainty.

Findings

The results show that both magnitude and probability of risk impact on the disruption risk, but the probability of loss is a dominant determinant. The authors also find that demand uncertainty and quality uncertainty affect the risk perception of purchasing managers, and are related to the magnitude of disruption risk, rather than the frequency of occurrence. Interestingly, the results show that quality uncertainty negatively impacts on the severity of disruption risk.

Research limitations/implications

The construct validity of demand uncertainty was under the required threshold, intimating the need for further construct development.

Practical implications

The framework provides managers with direction on how to formulate and target their disruption risk management strategies. The work also allows practitioners to critical reflect on implicit risk management strategies they may already employ and their effectiveness.

Originality/value

The paper identifies key antecedents of supply disruption risk and tests them within a novel industrial context of the beverage industry and a novel national context of Thailand.

Details

Industrial Management & Data Systems, vol. 116 no. 1
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 5 May 2015

Rupert L. Matthews, Kim Hua Tan and Peter E. Marzec

Organisational ambidexterity has emerged as a new research paradigm that is relevant for promoting long-term firm performance however, research within practice-oriented domains…

1844

Abstract

Purpose

Organisational ambidexterity has emerged as a new research paradigm that is relevant for promoting long-term firm performance however, research within practice-oriented domains has been limited. The purpose of this paper is to explore process improvement through the theoretical lens of organisational ambidexterity to understanding the conflicting aims of variation increasing and decreasing forms of operational process improvement.

Design/methodology/approach

Drawing on reviews of both operations and strategic management literature, the paper employs a case study methodology to unpack critical aspects of ambidextrous process improvement across a range of organisational environments.

Findings

The research shows that while the companies engaged in qualitatively different forms of improvement, by interpreting practices from an ambidextrous perspective, the complimentary nature of the two forms of improvement could be appreciated. The diversity of firms involved in the research also allowed findings to be considered in relation to a range of operational contexts.

Research limitations/implications

The research highlights the relevance of an organisational ambidexterity perspective on operational process improvement, although the selection of companies the research draws from, limits it relevance to non-project-oriented organisations.

Practical implications

Provides practitioners with a framework to inform their views and aims when engaging in process improvement activities.

Originality/value

This is one of the first articles exploring process improvement from an ambidextrous perspective. This will help re-conceptualise process improvement away from wholly focusing upon quality improvement and variation reducing activities to help account for a more dynamic operating environment.

Details

Journal of Manufacturing Technology Management, vol. 26 no. 4
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 3 July 2017

Rupert Lawrence Matthews, Bart L. MacCarthy and Christos Braziotis

The purpose of this paper is to investigate how organisational learning (OL) can occur through process improvement (PI) activities, leading to sustained improvements over time in…

2963

Abstract

Purpose

The purpose of this paper is to investigate how organisational learning (OL) can occur through process improvement (PI) activities, leading to sustained improvements over time in the context of small- and medium-sized enterprises (SMEs).

Design/methodology/approach

The authors study PI practices in six engineering-oriented SMEs via interview-based case studies. The authors draw from a range of literature and use an OL conceptual framework informed by Crossan et al.’s (1999) 4I framework as an analytical lens.

Findings

The OL perspective provides new insights to conceptualise the nature of PI as a multi-level practice in SMEs. Effective PI practices within SMEs are shown to be consistent with OL concepts, enabling firms to translate individually identified improvement opportunities into organisational-level changes that result in sustained benefits. A new conceptual model is presented that explains how SMEs can learn through improvement activities. The key role of management support, both operational and strategic, is highlighted. It is necessary for management to provide sufficient PI opportunities to enable and sustain beneficial learning.

Research limitations/implications

The study is based on a sample of engineering-oriented SMEs located in the UK. Further case-based, longitudinal, and survey-based research studies with firms of different types will enhance the generalisability of the findings, allowing the confirmation and extension of the new conceptual model.

Practical implications

The findings provide a theoretically underpinned framework for achieving OL in engineering-oriented SMEs through PI activities. The new model highlights the key mechanisms that enable learning from improvement activities. The findings highlight the key role played by management in introducing additional learning opportunities in the form of new business that requires exploratory learning. Without this, the reduction in improvement opportunities reduces the benefits that can be realised from PI.

Originality/value

OL provides a multi-level perspective to understanding how smaller firms are able to undergo systematic improvements and the support required to continually improve.

Details

International Journal of Operations & Production Management, vol. 37 no. 7
Type: Research Article
ISSN: 0144-3577

Keywords

Available. Content available
Book part
Publication date: 8 June 2020

Rupert Ward

Free Access. Free Access

Abstract

Details

Personalised Learning for the Learning Person
Type: Book
ISBN: 978-1-78973-147-7

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Book part
Publication date: 19 October 2021

Anculien Schoeman, Chris Evans and Hanneke du Preez

Enhanced revenue mobilization is essential in developing countries such as South Africa. However, it is inevitably a complex process, both from economic and political…

Abstract

Enhanced revenue mobilization is essential in developing countries such as South Africa. However, it is inevitably a complex process, both from economic and political perspectives. Increasing the rate of value-added tax (VAT) has been identified as one option to increase tax revenue, although the likely effect of VAT rate changes on tax compliance behaviour is undetermined. This study considers the impact of such a change on the tax compliance behaviour of small business entities. In order to address the impact of VAT rate changes on tax compliance behaviour, a between-subjects pre-test/post-test online field experiment was conducted and designed to identify the implications of rate changes of various directions and magnitude.

Statistical analysis of the data obtained from the experiment indicated that small business entities are inclined to reduce the VAT liability when there is an increase in the VAT rate, and to do so by overstating purchases rather than under-declaring sales. This leads to an increase in non-compliance. The greater the magnitude of the VAT rate increase, the greater the level of non-compliance. In contrast, no significant relationships were identified between a decrease in the VAT rate and tax compliance.

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Article
Publication date: 1 July 1942

OUR new volume opens in a grave moment in national history and it remains almost a marvel that libraries are Still not only able to persist, but even to expand their book‐work. Is…

34

Abstract

OUR new volume opens in a grave moment in national history and it remains almost a marvel that libraries are Still not only able to persist, but even to expand their book‐work. Is it because of the truth in some admirable words of Charles Rupert Sanderson, in the Toronto Public Libraries Annual Report for 1941: “Whoever believes in democracy must believe in public libraries”? He goes on to say: “Unless any formal education period is to amount to little more than writing on the sand, it must be continued by a lifelong use of books—engendered in childhood, fostered in youth, and built into an adult habit.” Amongst the young people the need for books was never greater, and the difficulty of getting new books for them was never more marked. It is a time when older books should come into their own again. Another feature has been the desire for small collections of “lending books” in munition works, training centres, canteens, clubs and the innumerable other meeting places of men and women. The problem of the day is “time and again time.” There is none of it for travelling, even to libraries, although in the said centres men and women have often to Stand by for hours when they could, and would, read. Librarians have used the opportunity and may be called upon for more of these “dispersal” activities. Otherwise, with all our problems, of which as the writer on Letters on Our Affairs suggests, the greatest is books, although the staff problem is acute, our work flourishes so far as book‐use is concerned. Librarians have faith that a culture so based on books will outlast present cataclysms. People who can read can endure and people who endure can fight, both directly and indirectly, and keep on doing it.

Details

New Library World, vol. 45 no. 1
Type: Research Article
ISSN: 0307-4803

Available. Content available
Book part
Publication date: 4 January 2019

Abstract

Details

Advances in Accounting Education: Teaching and Curriculum Innovations
Type: Book
ISBN: 978-1-78756-540-1

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Article
Publication date: 1 May 1964

IN The verdict of you all, Rupert Croft‐Cooke has some uncomplimentary things to say about novel readers as a class, which is at least an unusual look at his public by a…

48

Abstract

IN The verdict of you all, Rupert Croft‐Cooke has some uncomplimentary things to say about novel readers as a class, which is at least an unusual look at his public by a practitioner whose income for many years was provided by those he denigrates.

Details

New Library World, vol. 65 no. 11
Type: Research Article
ISSN: 0307-4803

Available. Content available
Book part
Publication date: 2 December 2021

Abstract

Details

Advances in Accounting Education: Teaching and Curriculum Innovations
Type: Book
ISBN: 978-1-80071-702-2

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Article
Publication date: 1 November 1950

THE announcement that Mr. James Wilkie, M.A., will be President of the Library Association for 1951 is gratifying, He has been for some years the honoured Secretary of the…

32

Abstract

THE announcement that Mr. James Wilkie, M.A., will be President of the Library Association for 1951 is gratifying, He has been for some years the honoured Secretary of the Carnegie Trust and before that was the officer at the Ministry of Education most nearly concerned with the public library. For many years now he has been a familiar figure at library conferences, and his geniality, Strong sense of humour and excellent speaking, have won him the esteem of librarians and others concerned with libraries. He almost invariably attends the meetings of the National Central Library. It is, therefore, appropriate that he should preside over the Library Association, which owes so much to him and the Trust he serves and in many activities represents. We wish him a pleasant year of office and can surely promise him the loyalty of librarians.

Details

New Library World, vol. 53 no. 5
Type: Research Article
ISSN: 0307-4803

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