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The purpose of this paper is to guide future researchers and practitioners into the process of interviewing in the Chinese context.

The methodology used is an empirical critical reflection.

The authors identified 11 major themes such as how to get an interview, antecedents of the interview, building rapport, complexity, language, interview settings, interview procedure, stages, probing and sensitive topics, selection of respondents and post-interview.

The location of the interviews.

Guide foreigner researchers and managers on how to conduct interviews in China.

The context matters, and only with a specific approach some can perform well and achieve the interview objectives. Doing so, the researcher or practitioner will not create situations that might be problematic for her/him and the interviewee. Based on the above, the authors’ research decreases potential social tensions that interview situations can create.

To the best of the authors’ knowledge, no other researcher has studied the specificities of interviewing in China, which brings originality and value to the authors’ research.

The purpose of this study was to examine entrepreneurs’ learning before, during and after entrepreneurial failure and understand the relationship between learning and recovery from failure.

A qualitative multiple case study was carried out based on entrepreneur interviews who have experienced the failure of their businesses.

The study finds that entrepreneurs learn both during the company’s lifespan and post-failure, with distinct types and intensities of learning at different life cycle phases. It highlights the link between learning and emotions during the failure process, revealing entrepreneurs’ limited awareness of their knowledge gaps, particularly during successful business phases, and shows the difference between women and men.

One limitation of this study is that the companies are all located in northern and central Portugal, and the number of entrepreneurs starting new ventures post-failure is limited. Another is a lack of comprehensive measurement of the economic impact, especially on the health of individuals who have experienced the impact of failure. The absence of concrete data hampers understanding and the development of targeted support mechanisms for these individuals.

This study stands out for its unique approach, thoroughly exploring the intricate, profound and significant experiences during a crisis, such as a business failure, from the entrepreneurs’ perspective. It delves into their learning processes before, during and after the failure, providing a comprehensive understanding. This study evidence that significant learning occurs during the operation of the business, and not during or after failure, due to the limitations imposed by the pain and disorientation it causes. Therefore, if recovery does not occur, learning does not happen either. It also highlights the differences between women and men in their learning experiences, adding a new dimension to the research.

This paper constitutes an explorative study into post-acquisition implementation of emerging market acquisitions in developed countries. More specifically, the study aims to better understand how low capability Chinese firms are able to capture value when acquiring high-capability targets in developed countries through a novel post-acquisition integration approach. In so doing, we set out to contribute to the literature on, and managerial insights into, the factors that determine the success of emerging market acquisitions, in general, and the context-specific use of post-acquisition implementation approaches, in particular.

The study follows a qualitative analysis and multiple case study design based on a phenomenon-based research approach. Data and information were collected through semi-structure executive interviews, observations, secondary sources, company report and media accounts.

Based on institutional theory, this study develops a conceptual framework for a tacit value approach toward the integration of acquisitions of developed market targets by emerging market acquirers.

The proposed tacit value approach of post-acquisition integration, which refers to the creation of intangible value over time, differs from the explicit value approach that is associated with the transaction-cost literature and more focused on the creation of tangible value in the short-term.

This paper aims to extend the conceptualization of well-being as a staged social responsibility process by undertaking further conceptual development of these ideas as well as exploratory, small-scale international testing.

The sample comprised 117 leaders from Alaska, India and Norway. Cluster analysis was used to determine systematic differences in the way leaders think about societal well-being (well-being action logics), and regression analysis was used to test positive and significant relationships between well-being action logics and stages of consciousness.

Cluster analysis confirmed the three theoretically derived well-being action logics of top managers: compensatory, integral and hybrid. The authors found preliminary empirical support for a systematic relationship between well-being action logics and stages of consciousness as per constructive-developmental theory.

Better adoption of societal well-being as a normative ethic hinges on building the capacity of top managers to process more complex understandings of the range of components of societal well-being and how these components interact, conflict and synergize.

Being asked to embrace more complex views about societal well-being can be overwhelming, leading top managers to retreat into defensiveness. The result is resistance to change, preferring instead to stay with familiar yet outmoded conceptions. Societal well-being can thus suffer.

This paper opens the black box to find systematic differences in the way managers think about societal well-being. Further, the research has uncovered that these differences follow a staged developmental process of greater complexity.

This study sought to provide a more comprehensive understanding of how managers' coaching skills can affect individual performance through the mediating role of affective commitment.

The sample included 198 employees from diverse organizations. Based on an online survey, respondents assessed their managers' coaching skills and reported their own individual performance and affective commitment to their organization.

The findings show that managers' coaching skills have a positive impact on individual performance and affective commitment, with the latter mediating the relationship between the first two variables.

Additional studies with larger samples are needed to understand more fully not only the impact of managers' coaching skills on individual performance but also other psychosocial variables affecting that relationship.

Organizations can increase employees' affective commitment and individual performance by encouraging managers to integrate more coaching skills into their leadership styles.

This study is the first to integrate managers' coaching skills, affective commitment and individual performance into a single research model, thereby extending previous research on this topic.

The purpose of this paper is to analyze the formal political, legal and economic institutional legitimacy challenges for (US-based) multinational corporations (MNCs) attempting to enter the Cuban market, discuss the key local constituencies in Cuba that are able to grant legitimacy and sketch out respective strategies to deal with each of these formal institutional challenges.

A qualitative research approach comprising semi-structured executive interviews was used, combined with the analysis of media accounts and recent governmental policies and developments. The authors interpreted the gathered data and information based on institutional theory.

This paper sketches out specific legitimacy challenges for (US-based) MNCs when entering Cuba and discusses strategies to manage these challenges.

The authors provide an application of institutional theory in the specific context of Cuba and so demonstrate the value of applying this theoretical lens to better understand the local legitimacy processes in this particular emerging market environment.

This study presents a framework of strategies (US-based) MNCs may use to inform their entry strategies into the Cuban market, based on an analysis of the local institutional environment, legitimacy pressures and constituencies able to grant or withdraw the approval and support of foreign MNCs.

This paper is an original application of institutional theory to the emerging market of Cuba using a qualitative research approach, and so contributes to an emerging stream of research studying this market context from an academic and practical perspective.

This paper aims to present and discuss an innovative maturity model (MM) to assess supply chain quality management (SCQM). The SCQM MM can be used to guide organizations in the development and improvement of quality in their supply chains (SCs). Additionally, this paper intends to better understand that integration and its impacts on organizational performance.

The proposed MM was developed based on an exhaustive literature review of the most relevant MMs developed in the areas of quality management, supply chain management and other relevant domains.

The proposed MM consists of a matrix with 100 criteria organized in five organizational dimensions and five maturity levels, embracing the most relevant SC issues and describing a progressive path towards a state of full maturity.

It is an innovative tool useful for both academic experts and practitioners to integrate quality management across the SC, thus promoting and improving organizational performance from an integrated and sustainable perspective.

In this paper, Supply Chain Quality Management dimensions are empirically tested in order to understand their impact on the organization performance based on the Balanced Scorecard perspectives.

In order to validate the theoretical model proposed, an empirical study was carried out, supported by a large-scale questionnaire and statistical analysis.

Results show that all the Supply Chain Quality Management dimensions have a significant positive correlation in the four Balanced Scorecard performance perspectives. Product/service quality and quality culture dimensions were the ones that presented the highest average scores. No significant differences were detected in any dimension for the different regions considered in this study.

The present research can help companies to achieve a better performance in the analyzed perspectives: customer, financial, internal process, and learning and growth. This work also contributes to the existing body of knowledge on Supply Chain Quality Management, analyzing its impact on organization performance, considering a more embracing perspective.

The purpose of this paper is to present the estimates of the value of the built environment stock in Cape Verde, a Sub-Saharan African country that is scattered through ten relatively small islands.

It applies the perpetual inventory method in a long series of construction investment data at 1980 and 2007 constant prices published by the Cape Verde’s National Statistics Office.

The results show that the capital-output ratio is similar to those in the advanced industrial countries. The high value of this indicator suggests that the country should shift its focus from building new investment projects to managing the considerable amount of built stock.

The main originality of the paper comes from the use of different data sets from the National Statistical Office to construct the indicators of the construction industry activity in a comprehensive way.