Mohd Shaiful Azlan Kassim, Rosnah Ismail, Hanizah Mohd Yusoff and Noor Hassim Ismail
University academicians are struggling to engage in teaching, supervision, research and publication. The purpose of this paper is to determine how academicians cope with the…
Abstract
Purpose
University academicians are struggling to engage in teaching, supervision, research and publication. The purpose of this paper is to determine how academicians cope with the various burdens of academia work stressors to overcome burnout.
Design/methodology/approach
A cross-sectional study was conducted from January to July 2017. In total, 327 research university academicians were selected using a proportional stratified randomized sampling. Validated measures were used to collect data on perceived work stressors (teaching, research, interpersonal conflicts and career development), coping strategies (adaptive and maladaptive coping) and perceived burnout (emotional exhaustion (EE), depersonalization and personal accomplishment (PA)). The data were gathered via computer assisted self-interviewing (CASI). The research statistical model was tested by two-steps of assessment replicating covariance-based structural equation modeling (CB-SEM) with bootstrapping procedure to generalize the sample to the hypothesized model.
Findings
Overall data fit the hypothesized model well (CMIN/df=1.788, GFI=0.833, CFI=0.921, TLI=0.916, RMSEA=0.047) with various degree of explanatory value for EE, depersonalization and PA were 60, 49 and 22 percent, respectively. Academicians were resilient against the burden of teaching. However, they did adopt coping mechanisms to overcome research challenges and interpersonal conflicts. The effects of research and interpersonal conflicts on tri-dimensional burnout mediated by maladaptive coping (f2 effect size=0.37) had a larger effect than interpersonal conflicts toward burnout mediated by adaptive coping (f2 effect size=0.02).
Practical implications
Academicians adopt maladaptive coping for research and interpersonal conflicts to suppress burnout. An integrative approach at both organization and individual levels is crucial to enhance appropriate coping mechanism to curb with burnout among the academicians of a research university.
Originality/value
This is the first study in Malaysia which uniquely estimate the effects of academician’s work stressors toward burnout with introducing coping strategies as mediators toward work stressors and burnout relationship which has been analyzed via CB-SEM.
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Rosnah Sutan, Kamilah Muhammad Amir and Azmi Mohd Tamil
This study aims to determine the prevalence of overall and work, transport and leisure domain physical activity (PA) and their associated factors among Malaysian university…
Abstract
Purpose
This study aims to determine the prevalence of overall and work, transport and leisure domain physical activity (PA) and their associated factors among Malaysian university undergraduates.
Design/methodology/approach
This is an online cross-sectional study, which gathered data on sociodemographic parameters, PA and body image. Global Physical Activity Questionnaire (GPAQ) was used to collect data on PA while Multidimensional Body-Self Relation Questionnaire-Appearance Scale (MBSRQ-AS) for body image constructs. Three faculties were chosen through stratified random sampling where all its undergraduates were invited. A total of 898 students responded, of which 718 were accepted for analysis.
Findings
Prevalence of overall work, transport and leisure domain PA among the students was 82.2%, 47.8%, 36.1% and 51.4% respectively. Overall PA was associated with male students (adjusted odds ratio [AOR]: 1.840, 95% confidence interval [CI]: 1.182–2.865); work PA was associated with the Malay race (AOR: 1.728, 95% CI: 1.240–2.409) and having part-time jobs (AOR: 3.098, 95% CI: 1.680–5.714); transport PA was associated with medical faculty (AOR: 1.677, 95% CI: 1.214–2.317) and leisure PA was associated with male students (AOR: 3.836, 95% CI: 2.746–5.360) and high overweight preoccupation (AOR: 1.486, 95% CI: 1.089–2.028).
Research limitations/implications
Self-reported variables may be subjected to overestimation and bias.
Practical implications
Distributions of PA and its associated factors may be used as guidance for health promotions catering to university students.
Social implications
Factors affecting PA among the youth are correlated with social life events.
Originality/value
Focus on domain-specific PA in association with body image measures may add values to existing PA studies, which is lacking in Malaysia.
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Kai-Lit Phua and Simon Barraclough
Privatization as a general policy was introduced into Malaysia in the 1980s. Subsequently, selected elements of the public health-care system were privatized. This chapter…
Abstract
Privatization as a general policy was introduced into Malaysia in the 1980s. Subsequently, selected elements of the public health-care system were privatized. This chapter analyzes the effects of privatization on the health-care system in terms of both intended and unintended consequences. The outflow of experienced specialist doctors from the public sector to the private sector and the emergence of a two-class system of health care in Malaysia have been major unintended consequences of privatization.
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Noor Fadzlina Mohd Fadhil, Say Yen Teoh, Leslie W. Young and Nilmini Wickramasinghe
This study investigated two key aspects: (1) how a hospital bundles limited resources for preventive care performance and (2) how to develop IS capabilities to enhance preventive…
Abstract
Purpose
This study investigated two key aspects: (1) how a hospital bundles limited resources for preventive care performance and (2) how to develop IS capabilities to enhance preventive care performance.
Design/methodology/approach
A case study method was adopted to examine how a hospital integrates its limited resources which leads to the need for resource bundles and an understanding of IS capabilities development to understand how they contribute to the delivery of preventive care in a Malaysian hospital.
Findings
This research proposes a comprehensive framework outlining resource-bundling and IS capabilities development to improve preventive care.
Research limitations/implications
We acknowledge that the problem of transferring and generalizing results has been a common criticism of a single case study. However, our objective was to enhance the reader’s understanding by including compelling, detailed narratives demonstrating how our research results offer practical examples that can be generalized theoretically. The findings also apply to similar-sized public hospitals in Malaysia and other developing countries, facing challenges like resource constraints, HIS adoption levels, healthcare workforce shortages, cultural and linguistic diversity, bureaucratic hurdles, and specific patient demographics and health issues. Further, lessons from this context can be usefully applied to non-healthcare service sector domains.
Practical implications
This study provides a succinct strategy for enhancing preventive care in Malaysian public hospitals, focusing on system integration and alignment with hospital strategy, workforce diversity through recruitment and mentorship, and continuous training for health equity and inclusivity. This approach aims to improve resource efficiency, communication, cultural competence, and healthcare outcomes.
Social implications
Efficiently using limited resources through HIS investment is essential to improve preventive care and reduce chronic diseases, which cause approximately nine million deaths annually in Southeast Asia, according to WHO. This issue has significantly impacted the socioeconomic development of developing countries.
Originality/value
This research refines resource orchestration theory with new mechanisms for resource mobilization, extends IS literature by identifying how strategic bundling forms specialized healthcare IS capabilities, enriches preventive care literature through actionable resource-bundling activities, and adds to HIS literature by advocating for an integrated, preventive care focus from the alignment of HIS design, people and institutional policies to address concerns raised by other research regarding the utilization of HIS in improving the quality of preventive care.
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Rajesh Kumar Singh and Amulya Gurtu
This study has analyzed strategic issues in implementing advanced manufacturing technologies (AMTs) in manufacturing organizations in India and their relative importance.
Abstract
Purpose
This study has analyzed strategic issues in implementing advanced manufacturing technologies (AMTs) in manufacturing organizations in India and their relative importance.
Design/methodology/approach
A survey of manufacturing organizations was conducted, and the data were analyzed using statistical tools (one-sample t-tests, correlation and regression analyses).
Findings
Improvement in product quality and flexibility of operations are the motivation for AMTs implementation. Top management support and sound financial conditions are essential for implementing AMTs. Successful implementation of AMTs helps in reducing the lead time and improving overall business performance.
Research limitations/implications
The findings of this study will help organizations in the implementation of AMTs for improving productivity and business performance. The study is limited to manufacturing organizations in India.
Practical implications
Organizations should allocate sufficient funds for AMT applications. Organizational culture should be made conducive to the adoption of new technologies. Employees should be provided adequate training for its successful implementation.
Originality/value
The main contribution of this paper is that it provides a detailed analysis of strategic issues for implementing AMTs in manufacturing organizations.
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Ângela Regina Souza Santos, Renata Maciel de Melo, Thárcylla Rebecca Negreiros Clemente and Simone Machado Santos
A model to evaluate the maturity of the integration of three management systems in food industries, under the aspects of environment, quality and food safety is proposed.
Abstract
Purpose
A model to evaluate the maturity of the integration of three management systems in food industries, under the aspects of environment, quality and food safety is proposed.
Design/methodology/approach
The model is composed of maturity levels, allowing the understanding of the integration of the systems mentioned and their stage of evolution. The work was based on a bibliographic review of the topics: ISO standards, Integrated Management Systems (IMS) and already existing methods for maturity assessment. The referred model is composed of elements related to (1) audit dynamics, (2) changes in behavior, (3) the organizational structure, (4) the participation of senior management and (5) the interface with the cycle of continuous improvement.
Findings
The model is easily applicable and composed of five maturity levels, allowing the understanding of the stage of system evolution: (1) absence of maturity, (2) introductory level, (3) intermediate level, (4) toward excellence and (5) excellence.
Research limitations/implications
The results of the model may help managers in the development of actions for the improvement of their integrated management (drivers for IMS) aiming at process control, the focus on the client and the integration of people and processes. Based on the drivers, the managers will be able to make plans characterized by orientations, techniques and tools applied in the several organizational processes. Using the proposed model, managers can enhance the desired results with efficiency and effectiveness.
Originality/value
The existing literature presents limited results on the integration of certified systems for the analysis of the maturity stages in manufacturing industries. Therefore, this study extends results from other studies on IMS, associating them to an organizational maturity analysis in food industries, resulting in a proposal of maturity model. This study also proposes the integration of ISO 14001, ISO 9001 and ISO 22000 to indicate the maturity stage of manufacturing industries in the food sector, supporting the strategic management process of organizations of any size. The model adopts several aspects of management and control to provide a holistic view on the integrated management of organizations. Finally, the proposed model considers several aspects of management and control for the food industries in the developing countries, providing a holistic view of integrated management.
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Richard Hannis Ansah and Shahryar Sorooshian
As a result of the increasing challenges of time overrun, several companies regularly set up delay assessment procedures for performance improvement and profit maximization. In…
Abstract
Purpose
As a result of the increasing challenges of time overrun, several companies regularly set up delay assessment procedures for performance improvement and profit maximization. In the construction industry, projects are enormously complicated and involve significant budgets, and therefore optimizing project performance through the root cause analysis should be imperative for every project manager. Typically issues of delays in projects are generally discussed and problematized separately, yet a comprehensive framework for systematic analysis and grouping of delays is rarely contended. The purpose of this paper is to introduce the 4P concept (project related, practices, participants, and procurement) for identifying, analyzing, and classifying delays in the internal environment of the project development process.
Design/methodology/approach
The 4P conceptual framework was validated through the synthesis of the existing literature.
Findings
Interestingly, despite the increasing concerns about delays in the construction industry, most research on delays are project and/or country specific, thus no consensus about the sources of delays. The application of the proposed concept as a theoretical framework would provide an understanding of the available delay sources, their risks and use for project delay assessment and classification.
Research limitations/implications
This study grouped delays based on the shared characteristics and four main sources were identified and analyzed. There may be other sources or factors, yet would be dependent or aspect of the 4P.
Practical implications
The study informs project teams to reduce delays in the construction industry.
Originality/value
The paper is an application of risk assessment tool to conceptualize delays in the internal project environment.
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Patricia Yin Yin Lau, Gary N. McLean, Bella Ya-Hui Lien and Yen-Chen Hsu
The purpose of this paper is to determine if self-rated and peer-rated organizational citizenship behavior mediated the relationship between affective commitment and intention to…
Abstract
Purpose
The purpose of this paper is to determine if self-rated and peer-rated organizational citizenship behavior mediated the relationship between affective commitment and intention to leave in Malaysia.
Design/methodology/approach
A survey yielded 516 responses from multiple locations in Malaysia across varied industries for a response rate of 64.5 percent. Validity based on confirmatory factor analysis and reliability were confirmed.
Findings
Affective commitment influenced self- and peer-rated organizational citizenship behavior and intention to leave. Only self-rated organizational citizenship behavior partially mediated affective commitment and intention to leave. While self-rated organizational citizenship behavior increased intention to leave positively, peer-rated organizational citizenship behavior did not influence intention to leave.
Practical implications
The findings confirm earlier research that self-ratings and peer-ratings are different, and, surprisingly, organizational citizenship behavior is not a factor supporting talent retention. Human resource practitioners need to shift their focus to affective commitment that reduces intention to leave and increases organizational citizenship behavior.
Originality/value
Past studies on organizational citizenship behavior relied on self-ratings, supervisor-ratings, or both ratings used in Western contexts. Little was known about the assessment of organizational citizenship behavior from peer perspectives and its relationship between affective commitment and intention to leave. Moreover, the relationships between affective commitment and self-rated and peer-rated organizational citizenship behavior were inconsistent. This study responded to those gaps by integrating affective commitment, self-rated, and peer-rated organizational citizenship behavior, and intention to leave into a single hypothesized model.
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Loay Salhieh and Abdallah A. Abdallah
Organizations have varied levels of success with Lean implementation and many did not see tangible results. Some scholars believe the reason has to do with weak Lean culture or…
Abstract
Purpose
Organizations have varied levels of success with Lean implementation and many did not see tangible results. Some scholars believe the reason has to do with weak Lean culture or Lean values (LVs). The purpose of this paper is to study the relationship between Lean implementation practices and LVs. The research goes further to study the nature of this relationship; does LVs affect Lean practices only or do they affect each other in a reciprocal manner?
Design/methodology/approach
Literature regarding Lean implementation in various sectors was reviewed. Representatives from several organizations were surveyed. Results from both approaches are compared and presented to highlight the key challenges and drivers facing Lean implementation.
Findings
Lean works well on enhancing organization performance (OP) but the implementation has to be preceded by careful nourishment of the proper Lean culture and LVs. The relationship between Lean implementation and LVs is of a complex nature and driven by OP.
Practical implications
The study has important managerial implications that is if Lean is going to be sustained, continuous efforts has to be exerted by Lean professionals to engage leaders and decision makers in the organization and ensure proper values are nurtured.
Originality/value
This is the first study to examine the reciprocal relationship between Lean implementation practices and LVs while focusing on OP by employing a structural statistical model.
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Dara Schniederjans and Surya Yadav
The paper aims to present a conceptual model that better defines critical success factors to ERP implementation organized with the technology, organization and environment (TOE…
Abstract
Purpose
The paper aims to present a conceptual model that better defines critical success factors to ERP implementation organized with the technology, organization and environment (TOE) framework. The paper also adds to current literature the critical success factor of trust with the vendor, system and consultant which has largely been ignored in the past.
Design/methodology/approach
The paper uses past literature and theoretical and conceptual framework development to illustrate a new conceptual model that incorporates critical success factors that have both been empirically tied to ERP implementation success in the past and new insights into how trust impacts ERP implementation success.
Findings
The paper finds a lack of research depicted in how trust impacts ERP implementation success and likewise a lack of a greater conceptual model organized to provide insight into ERP implementation success.
Originality/value
The paper proposes a holistic conceptual framework for ERP implementation success and discusses the impact that trust with the vendor, system and consultant has on ERP implementation success.