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1 – 10 of 22Mortaza S. Bargh, Sunil Choenni and Ronald Meijer
Information dissemination has become a means of transparency for governments to enable the visions of e-government and smart government, and eventually gain, among others, the…
Abstract
Purpose
Information dissemination has become a means of transparency for governments to enable the visions of e-government and smart government, and eventually gain, among others, the trust of various stakeholders such as citizens and enterprises. Information dissemination, on the other hand, may increase the chance of privacy breaches, which can undermine those stakeholders’ trust and thus the objectives of transparency. Moreover, fear of potential privacy breaches compels information disseminators to share minimum or no information. The purpose of this study is to address these contending issues of information disseminations, i.e. privacy versus transparency, when disseminating judicial information to gain (public) trust. Specifically, the main research questions are: What is the nature of the aforementioned “privacy–transparency” problem and how can we approach and address this class of problems?
Design/methodology/approach
To address these questions, the authors have carried out an explorative case study by reconsidering and analyzing a number of information dissemination cases within their research center for the past 10 years, reflecting upon the whole design research process, consulting peers through publishing a preliminary version of this contribution and embedding the work in an in-depth literature study on research methodologies, wicked problems and e-government topics.
Findings
The authors show that preserving privacy while disseminating information for transparency purposes is a typical wicked problem, propose an innovative designerly model called transitional action design research (TADR) to address the class of such wicked problems and describe three artifacts which are designed, intervened and evaluated according to the TADR model in a judicial research organization.
Originality/value
Classifying the privacy transparency problem in the judicial settings as wicked is new, the proposed designerly model is innovative and the realized artifacts are deployed and still operational in a real setting.
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Anneke Zuiderwijk, Marijn Janssen, Sunil Choenni and Ronald Meijer
The purpose of this paper is to derive design principles for improving the open data publishing process of public organizations. Although governments create large amounts of data…
Abstract
Purpose
The purpose of this paper is to derive design principles for improving the open data publishing process of public organizations. Although governments create large amounts of data, the publication of open data is often cumbersome and there are no standard procedures and processes for opening data, blocking the easy publication of government data.
Design/methodology/approach
Action design research (ADR) was used to derive design principles. The literature was used as a foundation, and discussion sessions with civil servants were used to evaluate the usefulness of the principles.
Findings
Barriers preventing easy and low-cost publication of open data were identified and connected to design principles, which can be used to guide the design of an open data publishing process. Five new principles are: start thinking about the opening of data at the beginning of the process; develop guidelines, especially about privacy and policy sensitivity of data; provide decision support by integrating insight in the activities of other actors involved in the publishing process; make data publication an integral, well-defined and standardized part of daily procedures and routines; and monitor how the published data are reused.
Research limitations/implications
The principles are derived using ADR in a single case. A next step can be to investigate multiple comparative case studies and detail the principles further. We recommend using these principles to develop a reference architecture.
Practical implications
The design principles can be used by public organizations to improve their open data publishing processes. The design principles are derived from practice and discussed with practitioners. The discussions showed that the principles could improve the publication process.
Social implications
Decreasing the barriers for publishing open government data could result in the publication of more open data. These open data can then be used to stimulate various public values, such as transparency, accountability, innovation, economic growth and informed decision- and policymaking.
Originality/value
Publishing data by public organizations is a complex and ill-understood activity. The lack of suitable business processes and the unclear division of responsibilities block publication of open data. This paper contributes to the literature by presenting design principles which can be used to improve the open data publishing process of public sector organizations.
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Marijn Janssen, Ricardo Matheus, Justin Longo and Vishanth Weerakkody
Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive…
Abstract
Purpose
Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive services. The purpose of this paper is to clarify the concept of transparency-by-design to advance open government.
Design/methodology/approach
The opening of data, the deployment of tools and instruments to engage the public, collaboration among public organizations and between governments and the public are important drivers for open government. The authors review transparency-by-design concepts.
Findings
To successfully achieve open government, fundamental changes in practice and new research on governments as open systems are needed. In particular, the creation of “transparency-by-design” is a key aspect in which transparency is a key system development requirement, and the systems ensure that data are disclosed to the public for creating transparency.
Research limitations/implications
Although transparency-by-design is an intuitive concept, more research is needed in what constitutes information and communication technology-mediated transparency and how it can be realized.
Practical implications
Governments should embrace transparency-by-design to open more data sets and come closer to achieving open government.
Originality/value
Transparency-by-design is a new concept that has not given any attention yet in the literature.
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Kaylee J. Hackney and Pamela L. Perrewé
Research examining the experiences of women in the workplace has, to a large extent, neglected the unique stressors pregnant employees may experience. Stress during pregnancy has…
Abstract
Research examining the experiences of women in the workplace has, to a large extent, neglected the unique stressors pregnant employees may experience. Stress during pregnancy has been shown consistently to lead to detrimental consequences for the mother and her baby. Using job stress theories, we develop an expanded theoretical model of experienced stress during pregnancy and the potential detrimental health outcomes for the mother and her baby. Our theoretical model includes factors from multiple levels (i.e., individual, interpersonal, sociocultural, and community) and the role they play on the health and well-being of the pregnant employee and her baby. In order to gain a deeper understanding of job stress during pregnancy, we examine three pregnancy-specific organizational stressors (i.e., perceived pregnancy discrimination, pregnancy disclosure, and identity-role conflict) that are unique to pregnant employees. These stressors are argued to be over and above the normal job stressors experienced and they are proposed to result in elevated levels of experienced stress leading to detrimental health outcomes for the mother and baby. The role of resilience resources and learning in reducing some of the negative outcomes from job stressors is also explored.
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Brandon Randolph-Seng, John Humphreys, Milorad Novicevic, Kendra Ingram and Foster Roberts
Scholars have begun calling for broader conceptualisations of moral disengagement processes that reflect the interaction of dispositional and situational antecedents to a…
Abstract
Scholars have begun calling for broader conceptualisations of moral disengagement processes that reflect the interaction of dispositional and situational antecedents to a predilection to morally disengage. The authors argue that collective leadership may be one such contingent antecedent. While researching leaders from the Gilded Age of American business history, the authors encountered a compelling historical case that facilitates theory elaboration within these intersecting domains. Interpreting evidence from the embittered leader dyad of Andrew Carnegie and Henry Clay Frick, the authors show how leader egoism can permeate moral identity to promote symbolic moral self-regard and moral licensing, which augment a propensity to morally disengage. The authors use insights developed from our analysis to illustrate a process conceptualisation that reflects a dispositional and situational interaction as a precursor to moral disengagement and explains how collective leadership can function as a moral disengagement trigger/tool to reduce cognitive dissonance and support the cognitive, behavioural, and rhetorical processes utilised to justify unethical behaviour.
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Citizens are substantial stakeholders in every e-government system, thus their willingness to use and ability to access the system are critical. Unequal access and information and…
Abstract
Citizens are substantial stakeholders in every e-government system, thus their willingness to use and ability to access the system are critical. Unequal access and information and communication technology usage, which is known as digital divide, however has been identified as one of the major obstacles to the implementation of e-government system. As digital divide inhibits citizen’s acceptance to e-government, it should be overcome despite the lack of deep theoretical understanding on this issue. This research aimed to investigate the digital divide and its direct impact on e-government system success of local governments in Indonesia as well as indirect impact through the mediation role of trust. In order to get a comprehensive understanding of digital divide, this study introduced a new type of digital divide, the innovativeness divide.
The research problems were approached by applying two-stage sequential mixed method research approach comprising of both qualitative and quantitative studies. In the first phase, an initial research model was proposed based on a literature review. Semi-structured interview with 12 users of e-government systems was then conducted to explore and enhance this initial research model. Data collected in this phase were analyzed with a two-stage content analysis approach and the initial model was then amended based on the findings. As a result, a comprehensive research model with 16 hypotheses was proposed for examination in the second phase.
In the second phase, quantitative method was applied. A questionnaire was developed based on findings in the first phase. A pilot study was conducted to refine the questionnaire, which was then distributed in a national survey resulting in 237 useable responses. Data collected in this phase were analyzed using Partial Least Square based Structural Equation Modeling.
The results of quantitative analysis confirmed 13 hypotheses. All direct influences of the variables of digital divide on e-government system success were supported. The mediating effects of trust in e-government in the relationship between capability divide and e-government system success as well as in the relationship between innovativeness divide and e-government system success were supported, but was rejected in the relationship between access divide and e-government system success. Furthermore, the results supported the moderating effects of demographic variables of age, residential place, and education.
This research has both theoretical and practical contributions. The study contributes to the developments of literature on digital divide and e-government by providing a more comprehensive framework, and also to the implementation of e-government by local governments and the improvement of e-government Readiness Index of Indonesia.
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This chapter explains pedagogical content knowledge as a narrative way of knowing. It describes how narratives serve as a means of explaining that understanding to others. It…
Abstract
This chapter explains pedagogical content knowledge as a narrative way of knowing. It describes how narratives serve as a means of explaining that understanding to others. It discusses two San Francisco (California) high school teachers’ use of narrative in teaching. It concludes that, because teaching is like writing a story, understanding teaching is like interpreting a story.
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Examines the exercise of market power in vertical channels. Reviews the development of food systems over the past century. Presents neoclassical models arising from the work of…
Abstract
Examines the exercise of market power in vertical channels. Reviews the development of food systems over the past century. Presents neoclassical models arising from the work of Adam Smith, George Stigler, Harold Demsetz and John Spengler that are in juxtaposition to the more commonly advanced agency theoretic explanation of vertical organization and performance. Develops a structural model of price transmission in a channel that has differentiated product oligopolies at two stages. Increasing concentration at successive stages creates a problem of double marginalization. Vertical trading partners reduce it by avoiding vertical Nash (arms length) pricing via the use of trade promotions and other coordination methods such as private label. Finally, the rise in retail‐buyer concentration (six supermarket chains now control 52.6 percent of supermarket sales in the USA) portends a possible shift to the European model in which food retailers develop and promote their own brands.
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