Jane Whitney Gibson, Richard M. Hodgetts and Jorge M. Herrera
This paper discusses the lives and contributions of five key members of the Management History Division: Arthur G. Bedeian; Alfred A. Bolton; James C. Worthy (now deceased);…
Abstract
This paper discusses the lives and contributions of five key members of the Management History Division: Arthur G. Bedeian; Alfred A. Bolton; James C. Worthy (now deceased); Charles D. Wrege; and Daniel A. Wren. Each has proved himself a teacher and intellectual leader in matters of fundamental concern to management history.
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Rod L. Boyes, Ronald G. Greenwood and George P. Lephardt
Human resource management activities in major American corporations have changed significantly during the past five to seven years, both in scope and direction. Many large…
Abstract
Human resource management activities in major American corporations have changed significantly during the past five to seven years, both in scope and direction. Many large manufacturing‐based corporations have begun to recognise the need to redevelop their ability to manage change in the production process and facilitate technology transfer on an organised basis. Firms have reviewed their human resource development activities and recognised gaps in the structure, methods of delivery and evaluating human resource development. Those who have done so are beginning to see some clearly identifiable trends and concerns. A major trend in the larger corporations is the establishment of in‐house programmes tailored to their needs. Firms that are not large enough to establish their own programmes are concerned at the lack of interest and ability of universities to deliver suitable programmes.
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Charles D. Wrege, Ronald G. Greenwood and Regina Greenwood
Outlines a new method of discovering original documents related to management history. Uses seemingly insignificant statements in books, articles or original documents to locate…
Abstract
Outlines a new method of discovering original documents related to management history. Uses seemingly insignificant statements in books, articles or original documents to locate documents not listed on any computer database or public archive records, but which are undiscovered in attics or basements. The method involves the use of sources not commonly used by management scholars: obituaries, wills, cemetery records, deeds, land‐ownership maps, city directories and court records. Provides two examples to illustrate the discovery of actual documents: (1) the discovery of ten years of correspondence between F.W. Taylor and S. Thompson on the time required to do work, and (2) new evidence on F.W. Taylor’s interest in high‐heat treatment of tool steel leading to high‐speed steel and in shovels and shovelling. Finally presents new evidence on Taylor’s secret agreement with Bethlehem Steel to give favourable testimony in a patent case in exchange for a free licence for the high‐speed steel process Taylor had sold to Bethlehem for more than $50,000 in 1901.
Yaron J. Zoller and Jeff Muldoon
The purpose of this paper is to suggest Homans’ social exchange theory (SET), a management theory, as an explanation for some of the findings of some of the Hawthorne experiments…
Abstract
Purpose
The purpose of this paper is to suggest Homans’ social exchange theory (SET), a management theory, as an explanation for some of the findings of some of the Hawthorne experiments (1924-1933), which demonstrated how social situations play an important role in task performance and productivity and how social exchanges can facilitate it. The authors also use SET to investigate Elton Mayo’s inquiry as to what caused spontaneous cooperation in Hawthorne.
Design/methodology/approach
The authors used a combination of published work by Homans, Roethlisberger and Dickson, Mayo and others, as well as oral histories conducted by Greenwood and Bolton in 1982-1984, to argue that some of the Hawthorne studies illustrate the principles of SET. Homans’ SET brought together concepts from multiple disciplines and offered a framework to explain social behaviors.
Findings
The relay assembly room and the bank wiring tests of Hawthorne studies can illustrate SET as developed by Homans. With the development of SET, Homans not only provided explanations for the creation of strong feelings of affiliation and trust through interactions and mutual dependence between group members but also provided evidence to Mayo’s concept of spontaneous collaboration.
Research limitations/implications
The limitations of the paper are that the studies themselves can lend themselves to multiple perspectives due to design flaws. Therefore, our argument is only one interpretation – even if it is something that the researchers would have supported.
Originality/value
The paper augments the ongoing discussion about the Hawthorne studies in the literature and in the development of management theories such as SET. The authors provide support that it is through the attempts to explain the Hawthorne studies and the post-Second World War controversies over the studies that Homans developed social exchange. Building on previous work, the methods show perspectives beyond the motivations and sentiments of Homans by demonstrating observable behaviors from the Hawthorne studies.
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Daniel A. Wren, Regina A. Greenwood, Julia Teahen and Arthur G. Bedeian
This paper aims to highlight myriad accomplishments of C. Bertrand Thompson, who is perhaps most well known as a scientific-management bibliographer and a Taylor disciple, in the…
Abstract
Purpose
This paper aims to highlight myriad accomplishments of C. Bertrand Thompson, who is perhaps most well known as a scientific-management bibliographer and a Taylor disciple, in the belief that his contributions as a pioneer management theorist and consultant in Europe deserve to be more widely known and more deeply appreciated.
Design/methodology/approach
Archival, primary and secondary sources were used in the research.
Findings
Thompson was among the first to bring management consulting to Europe. He understood the importance of adapting scientific-management principles to meet the diverse needs of each client for whom he consulted. Thompson’s strong belief and value system remained constant throughout his life.
Practical implications
Understanding the needs of customers or clients and adapting systems to meet those needs is essential in achieving success as a consultant.
Originality/value
By drawing on rarely accessed published and unpublished materials, this paper discusses Thompson’s many contributions to management thought and practice, most of which previously have not been highlighted in the referent literature.
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Jeffrey Muldoon, Nicholous M. Deal, Douglass Smith and Geethalakshmi Shivanapura Lakshmikanth
The purpose of this article is to commemorate the 50th anniversary of Evolution of Management Thought (EMT), a critically acclaimed text in management and organizational studies…
Abstract
Purpose
The purpose of this article is to commemorate the 50th anniversary of Evolution of Management Thought (EMT), a critically acclaimed text in management and organizational studies for its value in historicizing the practice of management.
Design/methodology/approach
The authors asked Daniel Wren and Arthur Bedeian in their own words to their contribution. In addition, the authors offer commentary and critique of 16 leading management historians who share their reflections on the intellectual significance of Wren and Bedeian, and the punctuation of EMT as a canonical text in the field of management history.
Findings
The legacy of Wren and Bedeian can be felt across the academy of historical research on business and organizations. Their work has separately made significant contributions to management studies but together they have forged a fruitful partnership that has given rise to multiple generations of scholars and scholarship that continue to shape the field to this day.
Originality/value
The contribution of the authors in this article is to mark the significant milestone of EMT’s five-decade success by hearing from the authors themselves about their longstanding success as well as giving space to critique about the past, present and future of our collective historical scholarship shaped by Wren and Bedeian’s legacy.
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Yaron J. Zoller and Jeff Muldoon
This paper aims to conduct a historical study using both primary (archival data) and secondary sources to evaluate the social conditions of the community of employees at Hawthorne…
Abstract
Purpose
This paper aims to conduct a historical study using both primary (archival data) and secondary sources to evaluate the social conditions of the community of employees at Hawthorne Works between 1907 and 1933.
Design/methodology/approach
This paper evaluates the historical and social context of the 1915 Eastland disaster, specifically, the effects of the Eastland disaster on the community and the company to improve understanding of the contextual background and conditions which influenced the Hawthorne studies. This will also serve as a case study of crisis management.
Findings
The findings of the paper argue that the Eastland disaster likely contributed to the expansion of welfare capitalism practices by Western Electric in the 1920s–1930s and established the social and communal conditions which made the Hawthorne studies (1924–1933) possible.
Originality/value
Rather than evaluating the Hawthorne studies themselves, this paper focuses on social factors which made the Hawthorne Works plant site and the community serving it an ideal locale to host the famous studies as part of Western Electric’s practice of welfare capitalism and a distraction from the traumatic event which scarred the community and urged the Western Electric company to react. This study also provides an early example of crisis management.
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The use of cases to develop management skills is generally known asthe “case approach”. This approach is reviewed from anhistorical perspective and its utility in management…
Abstract
The use of cases to develop management skills is generally known as the “case approach”. This approach is reviewed from an historical perspective and its utility in management development is examined. It is concluded that it is not a management training panacea regardless of its numerous appeals; that its effective use places a major set of requirements on the instructor; that there is still a general paucity of well‐designed studies on the merits or demerits of the approach, and finally, that a wide range of instructor roles and pedagogic techniques or practices exist for implementing it.
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– The purpose of this paper is to interview a senior scholar to get his/her perspectives on the field, it’s history and future.
Abstract
Purpose
The purpose of this paper is to interview a senior scholar to get his/her perspectives on the field, it’s history and future.
Design/methodology/approach
A semi-structured in-depth interview was conducted.
Research limitations/implications
It is one person’s personal views, albeit, a person with very considerable success in the field of business studies.
Social implications
The interview reflects the changes in business schools over the interviewee’s decades of experience.
Originality/value
The person being interviewed is a unique individual.
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Timothy R. Hannigan and Guillermo Casasnovas
Field emergence poses an intriguing problem for institutional theorists. New issue fields often arise at the intersection of different sectors, amidst extant structures of…
Abstract
Field emergence poses an intriguing problem for institutional theorists. New issue fields often arise at the intersection of different sectors, amidst extant structures of meanings and actors. Such nascent fields are fragmented and lack clear guides for action; making it unclear how they ever coalesce. The authors propose that provisional social structures provide actors with macrosocial presuppositions that shape ongoing field-configuration; bootstrapping the field. The authors explore this empirically in the context of social impact investing in the UK, 2000–2013, a period in which this field moved from clear fragmentation to relative alignment. The authors combine different computational text analysis methods, and data from an extensive field-level study, to uncover meaningful patterns of interaction and structuration. Our results show that across various periods, different types of actors were linked together in discourse through “actor–meaning couplets.” These emergent couplings of actors and meanings provided actors with social cues, or macrofoundations, which guided their local activities. The authors thus theorize a recursive, co-constitutive process: as punctuated moments of interaction generate provisional structures of actor–meaning couplets, which then cue actors as they navigate and constitute the emerging field. Our model re-energizes the core tenets of new structuralism and contributes to current debates about institutional emergence and change.