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There is a great need for detailed information about environmental tourism projects in Latin America and many are using the Internet as a library. However, institutional Websites from environmental groups (World Wildlife Fund, The Nature Conservancy, Conservation International) are often filled with outdated material. This paper will examine how Websites can assist local communities, students, policy‐makers and travellers in assessing ecotourism projects on the Web. We will examine some case studies and outline a process of improving Websites.

The purpose of this paper is to propose a new formulation of the overall equipment effectiveness (OEE) relying on the process approach (PA) in maintenance. This new indicator will be designated by OEE-TCQ.

Methodology followed in this paper is based on using two major parts. The first part deals with the use of time-driven activity-based costing (TDABC) and program evaluation and review technique (PERT) methods to formulate the temporal and financial components of the OEE-TCQ. The second part concerns the quality component formulation of OEE-TCQ by using the analytical hierarchy process (AHP) method and quality’s improvement (Six Sigma).

It is a new formulation of the OEE, based on the PA applied to operational maintenance processes, and also is interesting for improvement maintenance.

The new OEE-TCQ indicator can be used to support maintenance managers to have a three-dimensional analysis based on time, financial and quality criteria, also to improve time, cost and quality of each activity of maintenance operational processes.

This paper is one of few papers in maintenance proposing a new formulation of the OEE by using the combination of several methods especially TDABC, PERT, AHP and Six Sigma. It proposes in part a new quality evaluation approach for each activity of maintenance operational processes. Also, it suggests a new formulation for defects by millions of opportunities.

Earl Moon of Viking Interconnect Systems addressed those present at the 21 May meeting on the subject of ‘Characterisation of Military SMT/MLB Requirements as a Function of the Total Package Concept’.

This book is a policy proposal aimed at the democratic left. It is concerned with gradual but radical reform of the socio‐economic system. An integrated policy of industrial and economic democracy, which centres around the establishment of a new sector of employee‐controlled enterprises, is presented. The proposal would retain the mix‐ed economy, but transform it into a much better “mixture”, with increased employee‐power in all sectors. While there is much of enduring value in our liberal western way of life, gross inequalities of wealth and power persist in our society.