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1 – 10 of 691Tom Short and Roger McL. Harris
This paper aims to explore why harmonisation, given its potential, is so difficult to achieve. It analyses the issues and challenges in achieving harmonisation of training and…
Abstract
Purpose
This paper aims to explore why harmonisation, given its potential, is so difficult to achieve. It analyses the issues and challenges in achieving harmonisation of training and development across an industry.
Design/methodology/approach
The approach was a meta-analysis of six research projects undertaken in the Australian rail industry. These projects varied in duration from 12-24 months. Between 2009 and 2013, rail employees in varying roles and levels of seniority, including middle managers, front-line supervisors, rail incident investigators, track workers and drivers, were interviewed (n = 176) and surveyed (n = 341).
Findings
The meta-analysis identified a range of characteristics associated with harmonisation. It uncovered three categories of harmonisation, seven types of risk modelled in a layered risk pyramid and analysed key structural, environmental and organisational barriers to harmonisation. The paper concludes that harmonisation struggles to gain strategic significance and is hampered by operational pragmatism.
Research limitations/implications
There are few published papers examining harmonisation across companies or based on meta-analyses, especially qualitatively. Despite limitations of insufficient detail to allow close analysis, potentially variable quality data across projects from which to develop a meta-analysis and the danger of comparing apples with oranges, more attempts using this approach would be helpful in gaining nuanced insights into an industry.
Practical implications
Achieving industry harmonisation requires significant change in the mindset of executives. To enhance the chances of harmonisation, there is need for a strong national entity with overview of the entire industry, high-quality training and development resources and activities and cost-benefit analyses and active campaigns. A major outcome of this research is the risk pyramid, which can be used by managers as a strategic evaluation tool. By using such tools based on sound research, leaders can be equipped to make informed decisions and reduce downstream risks.
Originality/value
This research has value in extending the literature in two main ways: through examining the notion of harmonisation across an industry as distinct from within organisations that has been the focus of most studies and through using qualitative meta-analysis in a field dominated by quantitative approaches. It analyses the grey areas between rhetoric about its potential and difficulties in its achievement.
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Roger Harris and Michele Simons
This paper aims to analyse, through the lens of learning network theory, ways in which external VET practitioners work within private enterprises to promote learning within these…
Abstract
Purpose
This paper aims to analyse, through the lens of learning network theory, ways in which external VET practitioners work within private enterprises to promote learning within these organizations.
Design/methodology/approach
The paper is based on analyses of six case studies in two Australian States, each comprising a vocational education institute and an enterprise. In total, 34 interviews were held with four groups of participant – TAFE managers and practitioners, enterprise personnel and worker‐learners – from different industries.
Findings
The paper finds that the overlaying of an external learning system on existing learning systems brings inevitable tensions that need to be carefully managed. VET practitioners working in industry operate in two worlds with very different cultures. They need to learn how to work within different power structures, how to build around existing work and learning networks, and how to mesh in with the flow of enterprise work. In the process of working with company staff, and crossing boundaries, they may well be creating a “third space” in which new meanings can be, and have to be, constructed that go beyond the limits of either site.
Practical implications
The paper shows that understanding these ways of working has practical implications for VET managers and practitioners, company staff and policy‐makers in terms of how human resources are managed and how different parties work together.
Originality/value
The paper shows two objectives: a relatively new focus in the research literature and an extension of learning network theory in terms of external learning systems.
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Roger Harris, Michele Simons and Pam Carden
In the 1990s, one of Australia's police services moved from a centralised, academy‐based system of training towards a more integrated model of professional development. As a…
Abstract
In the 1990s, one of Australia's police services moved from a centralised, academy‐based system of training towards a more integrated model of professional development. As a consequence, probationary constables spent reduced time in the police academy (6 months) before moving into the workplace for 18 months of work‐based learning. This paper explores how those changes affected the ways in which probationary constables are viewed and accepted into the workforce. A useful model for this exploration is that of legitimate peripheral participation, as advocated by Lave and Wenger in 1991. Although Lave and Wenger acknowledge that peripherality, rather than being a negative term, allows for an understanding of inclusion into a community of practice, there is still a long journey to be travelled before full acceptance is accorded to the newcomer. By exploring the “voices” of the probationers and their senior officers, the conflicts and difficulties that arose during their work‐based probation and the negotiations required to help develop competent police officers, it is possible to trace the journey of probationary constables from periphery to a more central acceptance. This paper explores how the probationary constables were viewed and accepted into the workforce to become full and trusted members of a community of practice.
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Roger Harris and Michele Simons
Proposes to provide a description of the factors that underlie retention and to develop a model of the process of retention.
Abstract
Purpose
Proposes to provide a description of the factors that underlie retention and to develop a model of the process of retention.
Design/methodology/approach
A qualitative study was conducted in a selected number of occupational areas. Interviews were conducted with apprentices and trainees employed under a contract of training; apprentices/trainees who had recently completed their contract of training; employers/workplace supervisors and teachers/trainers.
Findings
Provides information about a range of factors and how they combined to shape the process of retention. Recognises that some of the identified factors are more amenable to interventions to enhance retention than others.
Research limitations/implications
The study did not attempt to cover all occupations in which apprentices are employed, or to provide any ranking of importance of factors in relation to the retention process. The study encourages a holistic understanding of the process of retention and emphasises the dynamic nature of this process over the period of a contract of training.
Practical implications
A useful source of information for those concerned with designing interventions that target factors that are most amenable to promoting enhanced retention in apprenticeships.
Originality/value
This paper addresses the often neglected process of retention and offers some guidance in the design of interventions to promote retention in apprenticeships.
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Nitish Singh, Olivier Furrer and Massimiliano Ostinelli
With the growth of worldwide e‐commerce, companies are increasingly targeting foreign online consumers. However, there is a dearth of evidence as to whether global consumers…
Abstract
With the growth of worldwide e‐commerce, companies are increasingly targeting foreign online consumers. However, there is a dearth of evidence as to whether global consumers prefer to browse and buy from standardized global web sites or web sites adapted to their local cultures. This study provides evidence from five different countries as to whether global consumers prefer local web content or standardized web content. The study also measures how the degree of cultural adaptation on the web affects consumer perception of site effectiveness.
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This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
Abstract
Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
The fragmented nature of the rail industry in Australia makes harmonization of training and development a significant challenge. However, by identifying key risks and obstacles, the sector will be better equipped to devise effective strategies that can help unification to be gradually achieved.
Practical implications
The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.
Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format
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