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States that for the first time a marketing unit has won the Market Driven Quality (MDQ) Bronze Award from within IBM’s 50 business units. The MDQ which is based on the Baldrige Award has been won by IBM UK’s Information Network (IN), which is also the smallest unit in the corporation to have achieved this award. States that IN provides a variety of services for its customers on a worldwide basis. Explains that its strong performance in increasing customer satisfaction is mirrored in its business results. Shows how quality is implemented and concludes that it is confident of maintaining these standards.

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover specific articles devoted to certain topics. This Bibliography is designed to help. Volume III, in addition to the annotated list of articles as the two previous volumes, contains further features to help the reader. Each entry within has been indexed according to the Fifth Edition of the SCIMP/SCAMP Thesaurus and thus provides a full subject index to facilitate rapid information retrieval. Each article has its own unique number and this is used in both the subject and author index. The first Volume of the Bibliography covered seven journals published by MCB University Press. This Volume now indexes 25 journals, indicating the greater depth, coverage and expansion of the subject areas concerned.

Past research on collectivist-democratic organizations has attributed their distinctiveness to their socio-political goals and democratic decision-making and largely ignored their work processes. This ethnographic study examines how such organizations resist alienating forms of work even in the face of direct competition with for-profit companies. It focuses on Scopix, a French cooperative sheet-metal factory where the first author spent one year as a shop-floor worker. Cooperators there developed various practices to retain an emancipatory dimension to their work, regularly putting forward “craft ethics” as a counterweight to the sheet-metal industry’s drive to rationalize work processes. Drawing on the sociology of worth, the authors analyze how these practices emerged from the arrangements that workers made between the industrial world on the one side and the domestic and inspired worlds on the other. This study contributes to the literature into two main ways. First, the authors refine the sociology-of-worth framework by conceptualizing the emancipatory dimension of work as the result of ad hoc arrangements between different worlds. Second, the authors highlight the need for the literature on collectivist-democratic organizations to increase its focus on work, introducing the concept of work degeneration as a step in that direction.

The Master of Business Administration (MBA) is becoming increasingly publicly criticised by the likes of Mintzberg and other management writers. Much of their criticism is based on personal experience and opinion rather than any systematic research, and ready‐made solutions are proposed as alternatives. This paper (and its counterpart) are the result of a year of research into the future of the MBA. Its purpose is to question whether its current market decline is terminal or if indeed it can be resurrected.

A year‐long future study was undertaken at Cranfield School of Management combining a range of traditional research methods and samples including literature review, surveys of alumni, academics and futurists, interviews with recruiters and human resources (HR) managers, a Delphi study with international participants, and interviews and a focus group with business leaders. The results were then analysed and combined to form the pictures developed in this article and its counterpart.

The MBA is positioned here as a qualification that is plagued by market confusion as to what it actually represents and what its value is. A pre‐emptive post‐mortem is carried out into the future of the MBA and the future senior manager/leader, which highlights the gap between research and practice, league tables, e‐learning and attempts at internationalisation as some of the causes of the current malaise. The paper also looks at how some business schools are starting to address these issues in order to maintain the MBA as a valued qualification in the management marketplace.

This paper provides a comparison of MBA offerings and potential substitutes. It opens the arena of senior management education for debate by charting the future decline of the MBA, challenging business schools to make changes or witness the death of their cash‐cow.

Both the academic literature and practitioners have long noted the need for an equity investment mechanism for worker-controlled firms that alleviates investor anxieties without undermining internal workplace democracy. The purpose of this paper is to outline one such possible mechanism.

The proposal locks together the interests of workers and external investors, via non-voting shares with dividends set by a pre-agreed value-added sharing formula. Each worker is paid a base wage, with the average across the firm being a pre-defined multiple of the national minimum wage. Any additional surplus is split into a number of equal “slices”, with each share receiving one slice as its dividend, and the average worker receiving a pre-agreed number of slices as a bonus.

Workers have an incentive to maximise their own incomes, and in so doing, will also automatically maximise the dividends received by investors, obviating the need for the shares to have normal voting rights. Working on this principle of aligned interests, the authors also discuss reinvestment, worker ownership of non-voting shares and possibilities for a secondary share market. The authors show how this proposal will be a significant step in aligning the interests of investors with owner-workers in a democratic, negotiated way that shares both risk and returns, thus making worker-controlled firms more attractive to equity investment.

In light of the recognised problem of underinvestment in worker-controlled firms and the risk of their degeneration, this paper will interest both academics and practitioners in employee ownership, co-operatives and various forms of workplace democracy.

THE Birmingham Induction on February 13th was in every way satisfactory to those who participated. A writer in our “Letters on Our Affairs” has given in brief the substance of the event. It fulfilled the anticipations we made in our last number: the attendance was really representative; and there was an agreeable meeting of many of Mr. Cashmore's older and younger contemporaries, as well as a large concourse of his neighbours, to share in the dignified ceremony in which Dr. Esdaile initiated the President into his office. We ventured last month to refer to the quality of the retiring President's occasional speeches. That at Birmingham was a masterpiece of apparently unstudied ceremonial speech‐making. No doubt it will be available elsewhere. Those who spoke—from the Lord Mayor, who chaired the meeting, to Mr. Duncan Gray, who returned thanks for the Lord Mayor's hospitality— rose to an occasion on which all was pleasant and unjarred by any slip or inharmonious note. It was a happy augury for the year to come.

This paper aims to investigate the effect of cooperative societies on household food security in six villages of Northern Ethiopia. Cooperative societies have significant contribution to the food security and poverty reduction. However, limited empirical studies exist in the study areas about the roles of cooperative societies on food security.

Primary cross-sectional data were collected from randomly selected 400 households. The study also gathered secondary data from the cooperative associations and government offices for comparison purposes. The paper applied Heckman two-stage model to capture the effect of cooperative societies on household food security.

The probability of the households to join cooperative societies and also ensure food security depends on various determining factors like institutional factors, demographic variables and rural functions. The paired sample t-test shows that the mean income and expenditure of the cooperative member households were 70 and 40 per cent higher in 2010 and 2011, respectively, than in the baseline. The two-sample independent t-test indicates that the mean income and expenditure of the member households were 47 and 32 per cent higher than the counterpart households. The Heckman model explains that cooperative societies have statistically significant, positive and robust effects on household food security at 1 per cent level.

A few variables might suffer from endogeneity problem, although theoretically insignificant and have no sound justification. The study also considers only two indicators of food security (income and expenditure), but the findings of the study would have been good and sound with several and composite food security index.

Such impact studies on cooperative societies are limited in the study areas. Thus, this study helps decision-makers, cooperative analysts and other concerned bodies to give priority for cooperative societies so as to curtail the food insecurity problem. It can also make meaningful contributions to bridge the gap in the cooperative literature.

The present study can improve the understanding of cooperative societies in the country. The finding of this paper can serve as an input for university students, decision-makers and cooperative analysts. The result can also strengthen the economic justification for policy intervention on cooperative societies.

Most studies in the areas address the financial performance, historical movement and opportunities and challenges of cooperative societies. This implies that more work is necessary to obtain a clear picture and broad spectrum about cooperative societies, and thus, this study addresses the effect of cooperative societies on household food security.

Despite inauspicious circumstances, the European Commission embarked on an ambitious programme of management reform in 2000, and in 2003 the reform Progress Review claimed that it had been implemented. There is now a substantial body of literature examining the theory and practice of public management reform under different conditions. Using these models and an implementation matrix differentiating between types of reform action, this article analyses these claims. The findings suggest a considerable gap exists between reform rhetoric and the reality of its application.