Rodrigo E. Peimbert-García, Jesús Isaac Vázquez-Serrano and Jorge Limón-Robles
Literature shows that the economics of early failures in maintenance and electric utilities have not been deeply analyzed. This study aims to focus on quantifying the economic…
Abstract
Purpose
Literature shows that the economics of early failures in maintenance and electric utilities have not been deeply analyzed. This study aims to focus on quantifying the economic impact that early failures in current transformers have on total maintenance costs. The empirical study is conducted in a regional transmission division of an electric utility located in Mexico.
Design/methodology/approach
The utility's database was accessed to collect 219 maintenance records. Clustering techniques were used to identify early failures from a bimodal distribution of failures. Confirmatory goodness-of-fit procedures followed the analysis, and finally, direct and opportunity costs were estimated by adapting the cost-of-quality (PAF) Model.
Findings
Around 11% of all maintenance activities are triggered by early failures, and they account for up to US$2.2m during the eight-year period under study, which represents 16% of total maintenance costs. Additionally, opportunity costs represent close to two-thirds of the total costs due to early failures. This was obtained after finding and validating a clear-cut border of 3.5 months between early failures and the rest.
Originality/value
Failures in energy grids and power transmission can have a large economic impact on the power industry and the society in general. Thus, the maintenance function in equipment such as current transformers is a crucial entry of the budget of any electric utility. This study is one of the very few that highlights the magnitude and importance of direct and opportunity costs derived from early failures.
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Rodrigo E. Peimbert-García, Timothy Matis, Jaime H. Beltran-Godoy, Claudia L. Garay-Rondero, Julio C. Vicencio-Ortiz and Diana López-Soto
The purpose of this study is to assess the state at which lean and six sigma (LSS) are used as a management system to improve the national health system national health system of…
Abstract
Purpose
The purpose of this study is to assess the state at which lean and six sigma (LSS) are used as a management system to improve the national health system national health system of Mexico.
Design/methodology/approach
Cross-sectional survey-research. The survey was administered at 30 different hospitals across six states in Mexico. These were selected using convenience sampling and participants (N = 258) were selected through random/snowball sampling procedures, including from top managers down to front-line staff.
Findings
Only 16 per cent of respondents reported participation in LSS projects. Still, these implementations are limited to using isolated tools, mainly 5s, failure mode and effects analysis (FMEA) and Fishbone diagram, with the lack of training/knowledge and financial resources as the top disabling factors. Overall, LSS has not become systematic in daily management and operations.
Research limitations/implications
The sampling procedure was by convenience; however, every attempt was made to ensure a lack of bias in the individual responses. If still there was a bias, it is conjectured that this would likely be in overestimating the penetration of LSS.
Practical implications
The penetration of LSS management practices into the Mexican health system is in its infancy, and the sustainability of current projects is jeopardized given the lack of systematic integration. Hence, LSS should be better spread and communicated across healthcare organizations in Mexico.
Originality/value
This is the first research work that evaluates the use of LSS management practices in a Latin American country, and the first journal paper that focuses on LSS in healthcare in Mexico.
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Guilherme Tortorella, Anupama Prashar, Jiju Antony, Roberto Vassolo, Alejandro Mac Cawley, Rodrigo Peimbert Garcia and Daniel Luiz de Mattos Nascimento
This paper aims to examine the relationship between the implementation of soft lean practices and organizational resilience development in the service sector.
Abstract
Purpose
This paper aims to examine the relationship between the implementation of soft lean practices and organizational resilience development in the service sector.
Design/methodology/approach
A mixed-methods explanatory design that relied on two sequential and complementary phases was adopted. In the first phase, a quantitative analysis was performed based on data collected from practitioners from service organizations, allowing the identification of the significance of this relationship. In the second phase, the authors used semi-structured interviews with experts to qualitatively assess how this relationship occurs.
Findings
Findings indicated that soft lean practices are positively associated with organizational resilience, although the extent of their relationships varies depending on the resilience ability under analysis. Interviews with experts also provided specific details on how such relationships occur, adding insights to the numerical results.
Originality/value
This study provides a deeper understanding of the implications of lean management, specifically concerning the support of soft lean practices to develop organizational resilience. Additionally, the identification of this relationship (and how it occurs) allows service organizations to deploy human-related strategies to promote broader adoption of certain soft lean practices. As socio-cultural changes are usually time-consuming, anticipating these organizational resilience needs may result in competitive advantages in the face of disruptive events.
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Nasr Al-Hinai and Ahm Shamsuzzoha
This study aims to develop a practical methodology to identify possible areas of improvements as well as exploring how to improve the health-care staff flow within a selected…
Abstract
Purpose
This study aims to develop a practical methodology to identify possible areas of improvements as well as exploring how to improve the health-care staff flow within a selected department in a hospital.
Design/methodology/approach
It focuses on showing how to properly study and analyze the health-care services and processes practiced at a selected department within a hospital. For this, several techniques like non-value-adding activities, time motion study, spaghetti diagram, layout analysis, etc. are used.
Findings
To test the proposed methodology, a neonatal intensive care unit (NICU) of a hospital in Oman was considered as a case study. The study revealed that this unit has several potential improvements capabilities. Further, this study also discussed possible areas of improvements of this case unit and suggested how such improvements can be implemented.
Originality/value
Several possible improvements are suggested and are discussed with the hospital authority, which can be clarified as the re-layout of the NICU rooms, reorganization of the store to improve the staff flow, increase the work efficiency, introduction of Help Us Support Healing policy, etc., which can enhance the entire operational system at the studied NICU.
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Hossein Omrany and Karam M. Al-Obaidi
This paper aims to elucidate the pivotal role of Digital Twin (DT) technology in addressing the adverse impacts of Urban Heat Island (UHI) and consolidate the fragmented knowledge…
Abstract
Purpose
This paper aims to elucidate the pivotal role of Digital Twin (DT) technology in addressing the adverse impacts of Urban Heat Island (UHI) and consolidate the fragmented knowledge of DT technology in urban environments by identifying applied actions, proposing an approach and revealing challenges for tackling UHI effects.
Design/methodology/approach
Using a systematic literature review, 24 materials were retrieved from scholarly databases to provide a comprehensive understanding of DT technology and propose a conceptual framework for mitigating UHI effects.
Findings
The results revealed three major study categories within the DT and UHI domains: (1) DT-enabled actions for urban greenery optimisation, (2) DT implementation for enhancing resilience in urban planning and (3) increasing the fidelity level of DT for addressing UHI effects. Additionally, this paper introduces REFLECT, a conceptual DT-enabled framework consisting of seven layers: Retrieve, Establish, Facilitate, Lump, Examine, Cognition and Take. The framework proposes developing a systems-based model with identifiable scopes, strategies and factors through a multilayered platform, specifying model input, process and output towards mitigating UHI effects.
Originality/value
This paper contributes to the discourse on sustainable urban development by highlighting the challenges associated with DT technology in mitigating UHI. It introduces a conceptual framework to demonstrate applications and directions for developing innovative solutions to unlock the full potential of DT technology in mitigating UHI effects.