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Article
Publication date: 4 November 2013

Sudharshana Srinivasan, Toni P. Sorrell, J. Paul Brooks, David J. Edwards and Robyn Diehl McDougle

The purpose of this research paper is to describe quantitative methods that assist police administrators with evaluating current staffing and justifying to local governing bodies…

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Abstract

Purpose

The purpose of this research paper is to describe quantitative methods that assist police administrators with evaluating current staffing and justifying to local governing bodies the size of the patrol workforce required to meet performance benchmarks.

Design/methodology/approach

A discrete-event simulation model is developed to analyze various staffing levels and alternative scheduling scenarios. Input distributions are based on computer-aided dispatch (CAD) data from an urban police department. The results can be used to estimate the size of the patrol force needed to meet performance objectives.

Findings

The simulation model produces an estimate of the number of officers required to staff the department in order to meet benchmark goals. The output also indicates when and where patrol officers need to be added and shows performance plateaus where staffing increases only marginally improve performance. Observations on the trade-offs between meeting budget (via staffing) and benchmark goals are also provided.

Research limitations/implications

Assuming that the quality of CAD data is reliable, our model requires data for one year to generate the distributions needed for the simulation. The computation of staffing estimates requires a shift-relief factor, calculated by the department to account for times when officers cannot be scheduled.

Practical implications

This study suggests that the department should hire additional patrol officers or increase overtime hours in order to meet performance benchmarks.

Originality/value

In contrast to previous modeling approaches, our simulation does not rely on the assumption that the policing system is static or in a steady state.

Details

Policing: An International Journal of Police Strategies & Management, vol. 36 no. 4
Type: Research Article
ISSN: 1363-951X

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Article
Publication date: 1 September 2006

Anthony Shakeshaft, Julia Fawcett, Richard P. Mattick, Robyn Richmond, Alex Wodak, Mark F. Harris and Christopher M. Doran

The purpose of this research is to explore the feasibility of using patient‐driven, hand‐held computers in primary care settings, in order to address the apparent failure to…

411

Abstract

Purpose

The purpose of this research is to explore the feasibility of using patient‐driven, hand‐held computers in primary care settings, in order to address the apparent failure to implement prevention initiatives into the routine delivery of health care services.

Design/methodology/approach

During an eight‐day period, patients of an English primary care practice who were at least 16 years of age were asked to complete a health‐related survey using a hand‐held computer. They received tailored, on‐screen feedback.

Findings

A total of 143 patients (approximately 55 per cent of all patients) began using a hand‐held computer, of whom 115 (80 per cent) answered all questions. Of these, 24 per cent reported being smokers, 7 per cent and 19 per cent were at‐risk of alcohol harm in the long and short term respectively and 14 per cent rated their overall health as poor or very poor. Most patients rated their level of satisfaction with the hand‐helds as excellent (36 per cent), very good (29 per cent) or good (24 per cent), while 89 per cent agreed to their primary care physician seeing a summary of their feedback.

Originality/value

This is the first study to evaluate the feasibility of using hand‐held computers to conduct patient screening and feedback in primary care settings.

Details

Health Education, vol. 106 no. 5
Type: Research Article
ISSN: 0965-4283

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Book part
Publication date: 10 August 2023

Tracy Dayman

In Aotearoa New Zealand (Aotearoa), bicultural education has reinforced the privilege of settler colonial knowledge with te reo Māori, the language of Indigenous people of…

Abstract

In Aotearoa New Zealand (Aotearoa), bicultural education has reinforced the privilege of settler colonial knowledge with te reo Māori, the language of Indigenous people of Aotearoa New Zealand, used as decorative labels to create a bicultural étagère. Similarly, for inclusive education ableist notions of personhood have maintained approaches that attempt to assimilate the person into the educational hood. In this chapter, research findings from a doctoral case study highlight the intersecting nature of ableism and racism in the foundations of the Aotearoa education system. The author argues that Indigenous knowledge and customs in a bicultural Initial Teacher Education (ITE) program that prepares early childhood educators promote positive constructions of inclusion. Using the tenets of DisCrit and the Alaskan Cultural Standards as tools of analysis, key bicultural practices that support inclusion are identified and discussed. In addition, the inclusive opportunities and the fragility of meaningful intentions are highlighted.

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Book part
Publication date: 6 June 2006

Fleur Piper and Nanette Monin

Worker perceptions of their emotional response to a supervisor, during an incident identified as of critical significance, are described and analyzed in this study. We invited 14…

Abstract

Worker perceptions of their emotional response to a supervisor, during an incident identified as of critical significance, are described and analyzed in this study. We invited 14 participants, aged from 39 to 56 years to share their stories with us in semi-structured interviews. The organizations represented by the workers’ stories included private business government and educational institutions. A grounded-theory approach was adopted to allow key themes to emerge (Locke, 1996). We encouraged participants to allow “buried perspectives” (Hochschild, 1983) to surface: as they interpreted the relational effects of “what happened” in retrospective sense making. As they explored their perceptions of these interactions, participants revealed the complex and disturbing array of emotions and frustrations that lay beneath the veneer of rationality and control they chose to present during the incident. Felt emotions, whether expressed, repressed or edited, were overwhelmingly negative; and awareness of power issues emerged as a key driver in the “feeling rules” (Hochschild, 1983) workers perceived as needing to be observed. Worker tension was seen to be exacerbated by adherence to these rules because “the rules” conflicted with their own personal values and beliefs. Emotional dissonance resulted from this. The role of the organizational community within which workers coped with their experience, and subsequent emotional response, was also explored.

Details

Individual and Organizational Perspectives on Emotion Management and Display
Type: Book
ISBN: 978-1-84950-411-9

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Article
Publication date: 9 January 2024

Rebecca Badawy, Robyn Brouer and Michael Stefanone

Research indicates that inconsistent gender norm presentations are met with backlash, which is particularly damaging to women. With social media use in selection rising, it is…

249

Abstract

Purpose

Research indicates that inconsistent gender norm presentations are met with backlash, which is particularly damaging to women. With social media use in selection rising, it is important to understand if this remains consistent for job applicants on social media.

Design/methodology/approach

In two experiments, this study investigates hiring managers' reactions to job applicant (in)consistent gender norm-based communication on Facebook (n = 197) and YouTube (n = 203). Participants located in the United States were asked to review social media materials, reported perceptions of task and social attraction, and make hiring recommendations.

Findings

Inconsistent with work on backlash in face-to-face settings, results demonstrated that masculine communication styles on social media may be detrimental to job seekers, and this was more pronounced for male job seekers. Feminine presentation styles had more favorable results.

Practical implications

The findings challenge the long-held understanding that men have more leeway to behave in agentic ways in job seeking contexts. While this may remain true in face-to-face settings, these findings suggest that social media, lacking media richness, may be a context in which males experience backlash for agentic behavior.

Originality/value

The research offers a novel perspective investigating traditional gender expectations in the digital realm, paving the way for a more comprehensive understanding of gender in employment contexts. This study contributes to the growing body of research on online behavior and expands understanding of how hiring managers react to gender norms in the era of social media.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 12 no. 4
Type: Research Article
ISSN: 2049-3983

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Article
Publication date: 9 October 2017

Krzysztof Kubacki, Erin Hurley and Sharyn Robyn Rundle-Thiele

This paper aims to provide a systematic review of evaluations of public health and social marketing campaigns reporting the use of sports sponsorship. Sports sponsorship is a key…

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Abstract

Purpose

This paper aims to provide a systematic review of evaluations of public health and social marketing campaigns reporting the use of sports sponsorship. Sports sponsorship is a key health promotion strategy, yet academic literature on the use of sponsorship in social marketing and public health is surprisingly limited.

Design/methodology/approach

Seventeen studies were identified following systematic literature review procedures.

Findings

Coupling of social marketing and public health sponsorship with changes in policies in sporting clubs and associations offers an effective means to achieve desired outcomes, e.g. behaviour change.

Research limitations/implications

The analysis presented in this review included information that was reported in the identified studies, which might be an incomplete representation of work undertaken but not reported. All of the studies identified in this review were conducted in English-speaking countries. Considerable opportunity for future research is apparent, and areas for future research are outlined.

Practical implications

Limited evidence was available, and additional research examining the effectiveness of sponsorship in attaining behavioural change is urgently needed. Future studies should assess the role, scope of involvement in, aims and benefits of non-government sponsors of public health and social marketing campaigns; use methods that do not rely on self-reporting, such as observations; and explore the influence of health sponsorship on attitudes, social norms and behaviours.

Originality/value

This is the first study to provide a systematic review of the use of sports sponsorship in public health and social marketing.

Details

Journal of Social Marketing, vol. 8 no. 1
Type: Research Article
ISSN: 2042-6763

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Book part
Publication date: 23 November 2012

Jaclyn Schildkraut

Purpose – The Columbine and Virginia Tech shootings have presented new challenges in how the media covers school shootings. These events have transformed Eric Harris, Dylan…

Abstract

Purpose – The Columbine and Virginia Tech shootings have presented new challenges in how the media covers school shootings. These events have transformed Eric Harris, Dylan Klebold, and Seung-Hui Cho not only from disgruntled youth to school killers, but also into actors, writers, and directors of their own narrative.

Methodology/approach – This article focuses on the role of the masculine identity and underlying messages in the communicative process of the shooters. Further examination looks at what particular messages the shooters are communicating through the media. This includes an analysis into their journals, internet postings, and videos that were left behind as archives of the performative scripts. Finally, reflection is presented in terms of which parts of the shooters’ messages are or are not communicated and why.

Findings – This article considers the differences in the Columbine and Virginia Tech cases in terms of who is controlling the information that gets released to the public. In the case of Columbine, information was or was not released by the Jefferson County Sheriff's Office, whereas in the case of Virginia Tech, nearly all decisions regarding material release was made by the media (particularly NBC News).

Originality/value of paper – This article applies Muschert and Ragnedda's (2010) examination of cultural scripts to two benchmark cases, examining the mediatization of the shooters’ own words.

Details

School Shootings: Mediatized Violence in a Global Age
Type: Book
ISBN: 978-1-78052-919-6

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Article
Publication date: 31 December 2009

Mary O'Hagan

The leadership of people with lived experience of mental health problems is underdeveloped, when it comes to leadership in one's own recovery, at the service level, and at the…

512

Abstract

The leadership of people with lived experience of mental health problems is underdeveloped, when it comes to leadership in one's own recovery, at the service level, and at the systemic level. Unlike the mental health system, the user/survivor movement has a values base of empowerment and equality. But the movement has not yet created an explicit model of leadership based on these values. Conventional models of leadership have little to offer but critiques of it provide a good framework for users and survivors to build its own model of leadership upon. If user/survivor leadership is to thrive, new roles, practices and competencies need to be developed. At a deeper level, there needs to be philosophical, psychological and political shifts in service systems if user/survivor leadership is to ever take root. Furthermore, the leadership of empowerment and equality should pervade all the leadership in service systems and beyond.

Details

International Journal of Leadership in Public Services, vol. 5 no. 4
Type: Research Article
ISSN: 1747-9886

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Book part
Publication date: 25 June 2010

Daniele Besomi

Business cycle theory is normally described as having evolved out of a previous tradition of writers focusing exclusively on crises. In this account, the turning point is seen as…

Abstract

Business cycle theory is normally described as having evolved out of a previous tradition of writers focusing exclusively on crises. In this account, the turning point is seen as residing in Clément Juglar's contribution on commercial crises and their periodicity. It is well known that the champion of this view is Schumpeter, who propagated it on several occasions. The same author, however, pointed to a number of other writers who, before and at the same time as Juglar, stressed one or another of the aspects for which Juglar is credited primacy, including the recognition of periodicity and the identification of endogenous elements enabling the recognition of crises as a self-generating phenomenon. There is indeed a vast literature, both primary and secondary, relating to the debates on crises and fluctuations around the middle of the nineteenth century, from which it is apparent that Juglar's book Des Crises Commerciales et de leur Retour Périodique en France, en Angleterre et aux États-Unis (originally published in 1862 and very much revised and enlarged in 1889) did not come out of the blue but was one of the products of an intellectual climate inducing the thinking of crises not as unrelated events but as part of a more complex phenomenon consisting of recurring crises related to the development of the commercial world – an interpretation corroborated by the almost regular occurrence of crises at about 10-year intervals.

Details

A Research Annual
Type: Book
ISBN: 978-0-85724-060-6

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Case study
Publication date: 20 January 2017

James Shein, Rebecca Frazzano and Evan Meagher

The case briefly describes the history of Electronic Data Systems (EDS) under Ross Perot and GM before turning to the beginning of a tumultuous decade in the late 1990s. As the…

Abstract

The case briefly describes the history of Electronic Data Systems (EDS) under Ross Perot and GM before turning to the beginning of a tumultuous decade in the late 1990s. As the turn of the century approached, EDS made critical strategic missteps such as missing opportunities in the Internet space, overlooking the onset of client-server computing, and failing to obtain major Y2K-related projects. The company attempted a turnaround by replacing the CEO with Dick Brown, whose leadership helped streamline the sprawling company. Despite initial successes, Brown's tenure ultimately ended in failure, due largely to his failure to recognize the growing Indian market and his willingness to buy business at the expense of the company's margin. The disastrous multibillion-dollar Navy & Marine Corp Intranet contract typified the type of high-profile transactions that Brown pursued, often boosting EDS's stock price in the short term while eroding its cash flow short term and its profitability over the long term. EDS management went through several stages of the turnaround process: the blinded phase, the inactive phase, and the faulty action phase, until Michael Jordan replaced Brown as CEO and enacted a three-tiered operational, strategic, and financial turnaround.

EDS's near-decade of turnaround efforts takes students through every phase of the turnaround process and demonstrates that even initially successful turnaround efforts can become distracted, rendering them ineffective. The case will show both a failed turnaround and a subsequent successful one, while adding an international component with respect to EDS's overlooking an important, growing Indian market.

Details

Kellogg School of Management Cases, vol. no.
Type: Case Study
ISSN: 2474-6568
Published by: Kellogg School of Management

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