Robert Ogulin, Gustavo Guzman and Subasinghage Maduka Nuwangi
This paper aims to develop a conceptual taxonomy for building requisite knowledge capabilities for different supply chain network (SCN) types. Specifically, it examines knowledge…
Abstract
Purpose
This paper aims to develop a conceptual taxonomy for building requisite knowledge capabilities for different supply chain network (SCN) types. Specifically, it examines knowledge capabilities required for three types of SCNs: efficient, collaborative and agile SCNs.
Design/methodology/approach
This paper integrates two bodies of thought (i.e. knowledge management and organisational learning) and applies them to SCNs. An abductive research process is used to develop this conceptual taxonomy.
Findings
The conceptual taxonomy details three archetypical knowledge capabilities – exploitation, exploration and ambidextrous. Those knowledge capabilities are required for efficient, collaborative and agile SCNs, respectively.
Research limitations/implications
This paper is conceptual and theory-based. The next stages of the research seek to further strengthen the explanatory value of the taxonomy through empirical validation.
Practical implications
The taxonomy developed in this paper provides a valuable and pragmatic tool for managerial decision-making in the context of SCNs. Specifically, it provides a roadmap for practitioners since the study develops an understanding of the relationship between knowledge capabilities and types of SCNs.
Originality/value
This is one of the earliest studies that attempt to unearth requisite knowledge capabilities for different types of SCNs.
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Joachim Kahl, Saskia de Klerk and Robert Ogulin
This paper takes a holistic and process-based view on agility from a Middle Management (MM) perspective. Its purpose is to identify subjective factors of agility emerging from…
Abstract
Purpose
This paper takes a holistic and process-based view on agility from a Middle Management (MM) perspective. Its purpose is to identify subjective factors of agility emerging from people's interpretations and perceptions and to integrate them into the process of agile strategy-making.
Design/methodology/approach
To provide a theoretical foundation, literature was reviewed in the area of agile diversity and strategy-making. A qualitative study based on interviews was conducted to uncover the hidden subjective factors from the personal experiences and perceptions of the participants.
Findings
The study has revealed that individual opinions in terms of agility can originate from three sources: individual understandings, contextual drivers and personal beliefs.
Research limitations/implications
The research contributes to dynamic capability theory by providing a better understanding of agile diversity at the MM level. The findings can help mid-level executives to cope with the complexities and ambiguities in managing agility by aligning the different understandings and people's perceptions. This is crucial, as missing alignment of team members can lead to poor dynamic capabilities of business entities and thus threatens overall organisational agility.
Originality/value
A model was developed to align the subjective factors of agility during the process of agile strategy-making at the MM level. The framework allows a flexible adaptation to the individual demands of organisational units, as well as concentrated measures for effective agile management. It contributes to organisational agility and business success by scaling the dynamic capabilities of MM.
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Robert Ogulin, Willem Selen and Jalal Ashayeri
The purpose of this paper is to empirically examine capability connectivity, relationship alignment and the ability to informally network in the supply chain as determinants for…
Abstract
Purpose
The purpose of this paper is to empirically examine capability connectivity, relationship alignment and the ability to informally network in the supply chain as determinants for better utilizing capabilities amongst supply chain partners. In particular, the paper focuses on how the above described determinants may impact on operational performance in the supply chain when responding to short‐lived demand requirements or highly dynamic markets.
Design/methodology/approach
A mixed research methodology is used, including a qualitative exploratory phase to confirm the relevance of the research question to the practitioner, followed by quantitative structural equation modeling, based on a sample of 231 supply chain professionals.
Findings
In total, four determinants of informal networking were derived: capability connectivity, describing the ability of supply chain partners to rapidly and informally integrate capabilities, such as IT, to service an ad hoc market requirement; relationship alignment or the ability to informally integrate resources across supply chain partners in the context of highly dynamic market situations; the informally networked supply chain itself, measuring the ability of supply chain partners to respond to transient opportunities in the context of highly dynamic markets; and finally operational performance which measures the effect informal networking has on company performance. Results show that informal coordination of supply chain activities influences operational performance in different ways, and most significantly impacts positively on operational efficiency through supply‐oriented informal networking. The study identified that industry rules and regulations have a significant impact on the propensity of supply chain partners to collaborate informally. Finally, it is also shown that relationship alignment between companies is an important factor to achieve both market‐ and supply‐oriented informal networking capabilities.
Practical implications
The management of industry rules, regulation, connectivity, and relationship alignment are significant antecedents for informal coordination of supply chain capabilities in business networks. The study shows positive effects of informal networking in supply chains on operational efficiency, and suggests that companies should strive to enable greater flexibility to connect with their trading partners without an abundance of idiosyncrasies. Furthermore, relationship alignment, in combination with process and IT connectivity, is significant in creating the foundation for informal networking in supply chains, in particular for supply‐related activities.
Originality/value
The paper adds a new concept, the informally networked supply chain, and shows that capability connectivity and relationship alignment may enable new alternative ways of coordinating supply chain capabilities to meet a specific market requirement. As such, it offers a new perspective in relation to flexibility and agility in the supply chain.
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Roland Klueber and Robert M. O’Keefe
Supply chain visibility (SCV) is vital where supply chain (SC) partners must have access to information regarding materials within the SC. This is particularly important in…
Abstract
Purpose
Supply chain visibility (SCV) is vital where supply chain (SC) partners must have access to information regarding materials within the SC. This is particularly important in regulated industries where government or industry regulators require additional SC‐related information. An argument is presented that in regulated industries there is a requisite level of visibility that should be assessed. The purpose of this paper is to identify and organise the components of requisite supply chain visibility (RSCV), producing simple concepts that could lay the foundation to assess the requisite level of visibility.
Design/methodology/approach
Drawing on previous research into, and definitions of SCV, this paper builds a definition for RSCV. A project where RSCV is applied as a concept is then presented as a case. The Swiss firm Jet Aviation, its logistics provider Fiege, its equipment suppliers, and involved logistics agents are the participants in the case.
Findings
Requisite SCV in regulated environments can be perceived as dependent upon a firm's strategic orientation, partner capabilities, the need for SC compliance to regulations, the desire for operational flexibility and issues within the environment in which the SC operates. The case suggests that a capabilities, rather than outcomes‐based, approach has merit.
Research limitations/implications
Findings are limited by the context of the case, but are applicable using an analytical generalization to highly regulated industries. A specific method for measuring RSCV is needed, and further research is progressing in this area.
Practical implications
Using the RSCV concept to manage large‐scale SCV initiatives can help firms in highly regulated industries identify the critical factors that increase or limit their SCV. The case suggests that when implementing an IT solution for RSCV, networkability across the SC partners is a key limiting factor.
Originality/value
There is limited research into the role of regulation and compliance in SCV. This is one of the first pieces of research to consider requisite SCV. It proposes a SC specific configurable assessment concept, and presents a unique case in SCV.