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The paper aims to explore the role of union strategic influence on the adoption of High Performance Work Systems (HPWS) in organisations and examines how the effects of job security and then in turn the industrial relations climate, mediate this relationship in a serial manner.

The research analyses an original quantitative survey of union negotiators and representatives in 382 workplaces in England. The analysis employs structural equation modelling techniques to examine the relationships between union influence, job security, industrial relations climate and HPWS.

Union strategic influence has a positive effect on the take up of HPWS in unionised workplaces. Job security and the industrial relations climate demonstrate a serial mediation effect between union strategic influence and the take up of HPWS: union strategic influence has a positive effect on job security, which in turn positively impacts the industrial relations climate, thereby increasing the likelihood of the adoption of HPWS. The findings for the industrial relations climate are particularly strong.

Findings suggest that organisations will benefit from focussing on the development of positive industrial relations, where unions have genuine strategic influence, because this maximises the likelihood that HPWS can be adopted and sustained.

The paper provides a novel focus on the take up of HPWS within unionised workplaces. It focusses on the role of union strategic influence and the mediating effects of job security and the industrial relations climate, which are contextual factors that have been underexplored in the HPWS literature to date.

The aim of this paper is twofold. First, to understand the degree to which the intended outcomes of Saudi’s Nitaqat labour market policy corresponds to the actual responses from private companies. Second, to investigate how these gaps between policy intentions and actual outcomes have informed recent changes to Nitaqat policy.

This paper uses a qualitative approach with a case study design and thematic analysis procedures. Data were obtained from the following three sources: semi-structured interviews completed during the early stage of Nitaqat in 2013–2014 with nine policymakers and 44 key stakeholders from six private Saudi companies; policy documents and gray literature on the aims and effects of the Nitaqat program; and available peer-reviewed literature on the subject.

This paper sets out and analyses the following four main goals of Nitaqat: First, to increase the Saudi national employment rate, second, increase company efficiency, third, improve human resource capabilities, and fourth, increase female labour participation. This paper reveals that although Nitaqat has certainly resulted in a positive change in some of these areas, in other areas, there remain gaps between the intentions and the actual effects of Nitaqat. This paper analyses recent changes to Nitaqat and argues that further changes may be needed to achieve the full goals of Nitaqat.

This paper’s originality lies in its analysis of the aims of labour market policies and organisational responses. It highlights the reasons for disconnections between the policy aims and organisational practices and explores how policymakers react and respond to these implementation gaps.

This paper examines the extent of bargaining concessions in recession through investigating the effects of union bargaining on pay, job security and workforce composition.

Drawing on an original survey (n = 400) of workplace level trade union bargaining units in England, the authors employed latent class analysis to establish three groups of bargaining units on the basis of pay outcomes achieved. Linear regression analysis with moderation effects investigated whether pay rises at or above inflation in conjunction with shifts in bargaining priorities was associated with decreases in perceived job security and changes in the composition of the workforce.

Around a quarter of sampled units, concentrated mostly in decentralised bargaining units in the private sector, achieved pay rises at or above the inflation rate during an economic downturn. Pay rises at or above inflation in workplaces severely affected by recession triggered changes in bargaining priorities requiring some concessions, notably in terms of employees' job security. That said, across the sample, achieving pay rises was associated with improved perception of job security and lesser use of contingent labour.

The findings uncover a subset of bargaining units able to secure positive outcomes for workers against a hostile economic tide, whilst demonstrating that concession bargaining is not inevitable but rather contingent on the micro-environments in which union bargaining takes place.

ROBERT LOUIS STEVENSON would have delighted in the deep irony of his own idle words, penned in a letter to William Archer in October 1887. His early death in Samoa, itself a symbolic reflection of an incredibly romantic life, short but full of incident and perfectly constructed for journalistic highlighting, inspired a spate of fulsomely admiring biographical studies which at one time threatened to obscure his true talent. Essay upon essay, book after book, some merely appreciative, some approaching adulation, poured from the presses until literary criticism proper was engulfed in a myth of quite extraordinary dimensions.

The purpose of this paper is to examine the use of contingent labour in the construction and civil engineering sector in the UK.

The paper presents the findings of a national postal survey of employment practices within the UK construction and civil engineering sector. The survey was conducted in 2002 and covered firms of all sizes within the sector. This technique has been supplemented with in‐depth interviews to provide a deeper understanding of the issues raised.

The paper finds that employers' use of contingent labour is widespread and that in many cases, the use of contingent labour has increased over recent years. It is argued that recourse to the use of contingent labour may increasingly be a constrained choice for employers, reflecting overall labour shortages and recruitment difficulties in the sector. The paper also finds that the use of contingent labour contributes to skills shortages in the industry, with the scope of training offered to workers on these contract forms being limited in nature.

The paper reveals the complex relationship between the use of contingent labour and ongoing skills shortages in the sector. The paper concludes that the cycle of turning to contingent labour in response to recruitment difficulties does not replenish the skill profile of the sector and therefore offers no long‐term solution to the skills shortages within the construction industry.

The purpose of this paper is to explore the implications for HRM of employers' use of migrants in low‐skilled work in a UK‐based firm. Is the use of migrant workers for low skilled work associated with “soft” or “hard” approaches to HRM? How do employers recruit migrant workers? What career progression paths are available to these workers in firms? What are the expectations and aspirations of migrant workers?

The paper examines these issues through a case study of a UK‐based employer using large numbers of migrant workers. The paper draws on data from a survey of migrant workers in the firm conducted in 2006, and from interviews with managers and migrant workers within this firm, conducted between 2005 and 2006.

The paper highlights the “hard” HRM strategy pursued by the company in order to maintain a competitive advantage based on low labour costs and substitutability of workers. A contradiction is noted between the desire of the firm to retain migrant workers with a strong work ethic and gain high commitment, on the one hand, and their continued attempt to compete on the basis on minimal labour costs and follow a “hard” approach to HRM, on the other.

The paper points to the importance of analysis of employers' use of migrants and the strategies they are adopting towards using these workers. Developing an understanding of these strategies is critical to understanding the social and economic experiences of migrant workers.

The paper combines qualitative and quantitative research through an intensive case study to illuminate the implications for HRM of employers' use of migrants in low‐skilled jobs.

The purpose of this paper is to explore the dynamics between employers' use of temporary agency workers and the aspirations of agencies to expand their role further within organisations.

The study focuses on the construction sector in the UK. A mixed methods approach is employed comprising a quantitative survey and qualitative interviews with construction employers.

Construction employers' use of temporary agency workers remains driven by “traditional” reasons, to meet short‐term peaks in demand and for one‐off tasks. Construction employers have widespread reservations about the use of temporary agency workers. There is little evidence of an expansion in the range of tasks or managerial functions being performed by agencies in construction. Together, these findings point to limits to the inexorable expansion of temporary agencies in the sector.

Further research is needed to assess the extent to which these reservations surrounding agencies, and the limits on the expansion of agencies that these reservations imply, are applicable to sectors outside construction.

Employers' lack of appetite for agency workers stem from perceived problems of quality of agency labour and a desire to maintain control over production. These reservations suggest that agency aspirations to increase their role and functions further in the construction sector are likely to be frustrated.

Much research has pointed to the growth of agency working in recent years. The principal value of this research is in highlighting the potential limits to the inexorable expansion of agency working. The paper also reveals employers' reservations towards agencies, which have been neglected in the literature to date.

Classic urban ethnography has often viewed urbanization and the urban condition as pathological and the city as disorganized, with urban areas producing problems to be solved through the managerial control of urban space. This chapter presents an alternative view, introducing an Interaction Order approach within urban ethnography. This way of studying culture builds on the work of Emile Durkheim (1893), W. E. B. Du Bois (1903), Harold Garfinkel (1967), Erving Goffman (1983), and Anne Rawls (1987). Interaction Orders are shared rules and expectations that members of a group use to coordinate their daily social relations and sense-making, which take the form of taken-for-granted practices that are specific to a place and its circumstances. The power of this social order, which is constructed by the interactions among participants themselves, renders outsiders’ interventions counterproductive. Understanding local interaction orders enables ethnographers to interpret problems differently and imagine solutions that work with local culture.

The purpose of this paper is to discuss how to foster organizational–citizenship behavior (OCB), which offers benefits including improved competitive advantage and employee welfare.

This paper defines OCB, discusses its benefits and limitations and offers advice on interventions.

It is argued that enhanced OCB can significantly improve organizational performance and employee well-being.

A framework that could help companies to implement OCB, while recognizing that the circumstances of every business are different has been set out.

This paper reveals why OCB is less common among the millennial generation.

OCB as a tool to boost employee motivation and to breach the gap created by the disappearing traditional employer–employee psychological contract has been presented.