Timothy L. Keiningham, Lerzan Aksoy, Robert M. Daly, Kathy Perrier and Antoine Solom
This research seeks to examine the generalizability/robustness of the findings in an exploratory study of the service‐profit chain using data from another Western European…
Abstract
Purpose
This research seeks to examine the generalizability/robustness of the findings in an exploratory study of the service‐profit chain using data from another Western European retailer operating in the same business sector.
Design/methodology/approach
This study applies correlation and regression analyses on data gathered from 38,513 employee surveys from 107 grocery “superstore” locations to explore the link between employee satisfaction and business performance.
Findings
The findings differ significantly from those of the exploratory study. When looking at the relationship between employee satisfaction and store profitability, the correlation is found to be effectively zero. When controlling for the size of store, however, the relationship is found to be positive.
Research limitations/implications
The results are based on cross‐sectional employee satisfaction data.
Originality/value
The original findings have received considerable exposure, being published first in the International Journal of Service Industry Management and later in the International Journal of Operations & Production Management. The results of this examination call into question the generalizability of the conclusions of the exploratory study using a larger data set in the same business sector and continent.
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Misbegotten, misnamed, antisocial homo oeconomicus is nowcontrasted with the more human personae of homo oeconomicushonorabilis, the “open”/ “Semi‐economic Man”of Pantaleoni and…
Abstract
Misbegotten, misnamed, antisocial homo oeconomicus is now contrasted with the more human personae of homo oeconomicus honorabilis, the “open”/ “Semi‐economic Man” of Pantaleoni and Marshall, the still arcane homo oeconomicus humanus of Nitsch and Malina, and (most recently) the positivistic (neo‐) homo socio‐economicus of Etzioni et al., which ‐‐in turn – harks back to Smith′s Theory of 1759‐90. Showing the essential identity of modern economics and Aristotle′s oikonomikē, and recognising the ozone layer as pre‐eminent among once‐free but now very scarce resources (chrēmata ) that have to be utilised efficiently and administered prudently, the author joins forces with Herman Daly et al. in proposing an Aristotelian/Biblical homo oeconomus as a “Good Steward” in the spirit of Frigerio′s L′Economo Prudente (1629) and qualitative improvement over the being who has masqueraded as homo oeconomicus. Uniting this prudent conservator and caretaker of our natural endowment with “Homo Faber, the Subject‐creator of Social Economy” of an earlier work yields the antithesis of the veritable homo oeconomicus impudens of Classical‐Neoclassical infamy.
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Peter Benjamin Ellison and Robert A. Cook
Humanitarian crises increase vulnerability of children to pneumonia, so aid agencies store pharmaceuticals in advance of this demand. Decisions on how much to store are plagued by…
Abstract
Purpose
Humanitarian crises increase vulnerability of children to pneumonia, so aid agencies store pharmaceuticals in advance of this demand. Decisions on how much to store are plagued by many diverse challenges as is common in humanitarian contexts, so this study considers storing more medications to improve the relatively poor (∼80) demand coverage at a representative aid agency.
Design/methodology/approach
The paper combines inventory theory with health economics to calculate the impact inventory increases would have on the final cost of pneumonia treatment. It can then assess to what extent inventory can be increased while pneumonia treatment remains cost effective.
Findings
The study finds that more drug investment has only a small effect on the final treatment cost. Substantial drug inventory increases remain well within established guidelines for highly cost-effective treatments, so the agency should consider large increases as an efficient use of funding.
Research limitations/implications
The study focuses on pneumonia treatment only to allow sufficient depth of analysis. Further research could look at many other treatments using the same approach, although some problem scenarios will include complicating parameters like drug perishability.
Practical implications
The level of pharmaceutical inventory at humanitarian warehouses is a high-value decision for the aid sector. The method shows the potential for health economics to provide practical decision support for a wide range of humanitarian and ministry of health warehouse operations. While large increases in inventory investment are within guidelines, there is an asymptotically increasing cost as demand coverage approaches 100%. As a result, decision makers may want to set a target demand coverage (e.g. 99%) and allocate remaining aid funding to other projects.
Originality/value
Many humanitarian supply chain decisions lack analytical support due to issues with complexity, scale or a lack of reliable input data, and this study is the first to provide analytical insights which can greatly improve the current approach to inventory control policies for pneumonia medications and beyond.
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The World Bank report Changing Wealth of Nations 2018 is only the most recent reminder of how much poorer Africa is becoming, losing more than US$100 billion annually from…
Abstract
The World Bank report Changing Wealth of Nations 2018 is only the most recent reminder of how much poorer Africa is becoming, losing more than US$100 billion annually from minerals, oil, and gas extraction, according to (quite conservatively framed) environmentally sensitive adjustments of wealth. With popular opposition to socioeconomic, political, and ecological abuses rising rapidly in Africa, a robust debate may be useful: between those practicing anti-extractivist resistance, and those technocrats in states and international agencies who promote “ecological modernization” strategies. The latter typically aim to generate full-cost environmental accounting, and to do so they typically utilize market-related techniques to value, measure, and price nature. Between the grassroots and technocratic standpoints, a layer of Non-Governmental Organizations (NGOs) do not yet appear capable of grappling with anti-extractivist politics with either sufficient intellectual tools or political courage. They instead revert to easier terrains within ecological modernization: revenue transparency, project damage mitigation, Free Prior and Informed Consent (community consultation and permission), and other assimilationist reforms. More attention to political-economic and political-ecological trends – including the end of the commodity super-cycle, worsening climate change, financial turbulence and the potential end of a 40-year long globalization process – might assist anti-extractivist activists and NGO reformers alike. Both could then gravitate to broader, more effective ways of conceptualizing extraction and unequal ecological exchange, especially in Africa’s hardest hit and most extreme sites of devastation.
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Contemporary literature reveals that, to date, the poultry livestock sector has not received sufficient research attention. This particular industry suffers from unstructured…
Abstract
Contemporary literature reveals that, to date, the poultry livestock sector has not received sufficient research attention. This particular industry suffers from unstructured supply chain practices, lack of awareness of the implications of the sustainability concept and failure to recycle poultry wastes. The current research thus attempts to develop an integrated supply chain model in the context of poultry industry in Bangladesh. The study considers both sustainability and supply chain issues in order to incorporate them in the poultry supply chain. By placing the forward and reverse supply chains in a single framework, existing problems can be resolved to gain economic, social and environmental benefits, which will be more sustainable than the present practices.
The theoretical underpinning of this research is ‘sustainability’ and the ‘supply chain processes’ in order to examine possible improvements in the poultry production process along with waste management. The research adopts the positivist paradigm and ‘design science’ methods with the support of system dynamics (SD) and the case study methods. Initially, a mental model is developed followed by the causal loop diagram based on in-depth interviews, focus group discussions and observation techniques. The causal model helps to understand the linkages between the associated variables for each issue. Finally, the causal loop diagram is transformed into a stock and flow (quantitative) model, which is a prerequisite for SD-based simulation modelling. A decision support system (DSS) is then developed to analyse the complex decision-making process along the supply chains.
The findings reveal that integration of the supply chain can bring economic, social and environmental sustainability along with a structured production process. It is also observed that the poultry industry can apply the model outcomes in the real-life practices with minor adjustments. This present research has both theoretical and practical implications. The proposed model’s unique characteristics in mitigating the existing problems are supported by the sustainability and supply chain theories. As for practical implications, the poultry industry in Bangladesh can follow the proposed supply chain structure (as par the research model) and test various policies via simulation prior to its application. Positive outcomes of the simulation study may provide enough confidence to implement the desired changes within the industry and their supply chain networks.
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David Pettinicchio and Michelle Maroto
This chapter assesses how gender and disability status intersect to shape employment and earnings outcomes for working-age adults in the United States.
Abstract
Purpose
This chapter assesses how gender and disability status intersect to shape employment and earnings outcomes for working-age adults in the United States.
Methodology/approach
The research pools five years of data from the 2010–2015 Current Population Survey to compare employment and earnings outcomes for men and women with different types of physical and cognitive disabilities to those who specifically report work-limiting disabilities.
Findings
The findings show that people with different types of limitations, including those not specific to work, experienced large disparities in employment and earnings and these outcomes also varied for men and women. The multiplicative effects of gender and disability on labor market outcomes led to a hierarchy of disadvantage where women with cognitive or multiple disabilities experienced the lowest employment rates and earnings levels. However, within groups, disability presented the strongest negative effects for men, which created a smaller gender wage gap among people with disabilities.
Originality/value
This chapter provides quantitative evidence for the multiplicative effects of gender and disability status on employment and earnings. It further extends an intersectional framework by highlighting the gendered aspects of the ways in which different disabilities shape labor market inequalities. Considering multiple intersecting statuses demonstrates how the interaction between disability type and gender produce distinct labor market outcomes.
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– The aim of this paper is to explore the marketing strategies and tools used by W&R Jacob & Co. in the first four decades of the twentieth century.
Abstract
Purpose
The aim of this paper is to explore the marketing strategies and tools used by W&R Jacob & Co. in the first four decades of the twentieth century.
Design/methodology/approach
This paper is based on close analysis of W&R Jacob & Co. labels and other primary material supported by secondary sources.
Findings
The paper explores the company's initial focus on the development of an export market and their competition with similar firms in England for that business. It reveals the ways in which the firm contributed to the development of product naming and labelling conventions within the biscuit industry in this period. Labelling and product presentation strategies are examined to show methods of origination that coped with a prolific rate of introduction of new lines. Political change in Ireland in the 1920s and 1930s imposed limits on Jacob's markets and precipitated a reorientation of labelling strategies.
Originality/value
The paper is based on extensive original research and makes a solid contribution to the understanding of new product development and marketing strategies within the biscuit industry in the first four decades of the twentieth century. It also furthers understanding of the effects of Irish Free State policies on export industry.
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Christopher Hudson and David Gurr
The aim of this study was to present a systems model of successful school leadership from a rural school case study, demonstrating how it connects to the weaving circle for…
Abstract
Purpose
The aim of this study was to present a systems model of successful school leadership from a rural school case study, demonstrating how it connects to the weaving circle for systemic impact model. Doing so builds an awareness of how both complement each other to prompt thinking about schools as complex and adaptive systems that achieve broader school and student outcomes alongside students’ academic results.
Design/methodology/approach
This study was a multiple-perspective mixed-method case study. Data were collected through interviews with the principal on three separate occasions, school leaders (n = 3), teachers (n = 4), students (n = 12), parents (n = 9), the school council president and a system leader. Interview data were supported by school observations, document analysis and a whole-staff teacher survey. The case study was part of the International Successful School Principalship Project (ISSPP).
Findings
The authors found a symbiosis between the research of the ISSPP and the ecosystems for learning and flourishing approach, specifically through the weaving circle for systemic impact model. This suggests that future ISSPP research protocols could be modified to consider the weaving circle model and also provides a way for thinking about how the weaving circle model could be extended to better capture the complex world of leading schools successfully.
Originality/value
This research contributes to the existing literature on successful school leadership by engaging with understandings of leading schools as complex and adaptive systems.