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Article
Publication date: 28 November 2008

Robert H. Kieserman

The purpose of this paper is to provide a discussion of the benefits of succession planning and open communication between administration and staff when an employee leaves their…

2074

Abstract

Purpose

The purpose of this paper is to provide a discussion of the benefits of succession planning and open communication between administration and staff when an employee leaves their employment at the library.

Design/methodology/approach

This paper used the personal expertise of the author who has been a professor of human resources management as well as a library consultant to all types of libraries for over 15 years.

Findings

This paper proposes that every library organization should follow a five‐step succession planning strategy to guarantee a smooth transition when an employee leaves for whatever reason. The paper also proposes an open and honest communication policy when an employee is terminated to ease the anxiety of the rest of the staff.

Originality/value

This paper helps the library director and the library department manager more intelligently handle the necessary transitions when an employee leaves their employment.

Details

The Bottom Line, vol. 21 no. 4
Type: Research Article
ISSN: 0888-045X

Keywords

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Article
Publication date: 31 October 2008

Robert H. Kieserman

The purpose of this paper is to provide a guideline for a good employee relations program in any type of library organization.

3546

Abstract

Purpose

The purpose of this paper is to provide a guideline for a good employee relations program in any type of library organization.

Design/methodology/approach

This paper used the personal expertise of the author who has been a professor of human resources management as well as a library consultant to all types of libraries for over 15 years.

Findings

This paper proposes the concept of LISTEN – learning, involvement, structure, training, empathy, and needs – as the basis of a good employee relations program, emphasizing the importance of being attentive to the needs and expectations of employees.

Originality/value

This paper helps the library director and the library department manager more intelligently manage employees.

Details

The Bottom Line, vol. 21 no. 3
Type: Research Article
ISSN: 0888-045X

Keywords

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Article
Publication date: 6 May 2014

Robert H. Kieserman

– The purpose of this article is to explore the reason behind the conflictual relationship between degreed librarians and non-degreed professionals in the library organization.

254

Abstract

Purpose

The purpose of this article is to explore the reason behind the conflictual relationship between degreed librarians and non-degreed professionals in the library organization.

Design/methodology/approach

This article takes the form of an opinion piece.

Findings

The conflicts can be resolved using open communication and collaboration among colleagues.

Originality/value

Resolving conflicts in the working relationship between degreed librarians and non-degreed professionals eliminates hostilities and jealousies and allows the library organization to serve the library customer with a far more united approach to customer service.

Details

The Bottom Line, vol. 27 no. 1
Type: Research Article
ISSN: 0888-045X

Keywords

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Article
Publication date: 22 August 2008

Robert H. Kieserman

This paper aims to explain the rules and regulations for using independent contractors in a library setting.

1903

Abstract

Purpose

This paper aims to explain the rules and regulations for using independent contractors in a library setting.

Design/methodology/approach

The paper uses the personal expertise of the author who has been a professor of human resources management as well as a library consultant to all types of libraries for over 15 years.

Findings

The importance of treating independent contractors very differently from employees is emphasized. The paper provides a step‐by‐step guideline on the compliance issues by which every library and independent contractor must abide to guarantee a legitimate relationship in the eyes of the Internal Revenue Service.

Originality/value

This paper helps the library director and the library department manager more intelligently use independent contractors within the operation of a library organization.

Details

The Bottom Line, vol. 21 no. 2
Type: Research Article
ISSN: 0888-045X

Keywords

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