The purpose of this paper is to provide a discussion of the benefits of succession planning and open communication between administration and staff when an employee leaves their…
Abstract
Purpose
The purpose of this paper is to provide a discussion of the benefits of succession planning and open communication between administration and staff when an employee leaves their employment at the library.
Design/methodology/approach
This paper used the personal expertise of the author who has been a professor of human resources management as well as a library consultant to all types of libraries for over 15 years.
Findings
This paper proposes that every library organization should follow a five‐step succession planning strategy to guarantee a smooth transition when an employee leaves for whatever reason. The paper also proposes an open and honest communication policy when an employee is terminated to ease the anxiety of the rest of the staff.
Originality/value
This paper helps the library director and the library department manager more intelligently handle the necessary transitions when an employee leaves their employment.
Details
Keywords
The purpose of this paper is to provide a guideline for a good employee relations program in any type of library organization.
Abstract
Purpose
The purpose of this paper is to provide a guideline for a good employee relations program in any type of library organization.
Design/methodology/approach
This paper used the personal expertise of the author who has been a professor of human resources management as well as a library consultant to all types of libraries for over 15 years.
Findings
This paper proposes the concept of LISTEN – learning, involvement, structure, training, empathy, and needs – as the basis of a good employee relations program, emphasizing the importance of being attentive to the needs and expectations of employees.
Originality/value
This paper helps the library director and the library department manager more intelligently manage employees.
Details
Keywords
– The purpose of this article is to explore the reason behind the conflictual relationship between degreed librarians and non-degreed professionals in the library organization.
Abstract
Purpose
The purpose of this article is to explore the reason behind the conflictual relationship between degreed librarians and non-degreed professionals in the library organization.
Design/methodology/approach
This article takes the form of an opinion piece.
Findings
The conflicts can be resolved using open communication and collaboration among colleagues.
Originality/value
Resolving conflicts in the working relationship between degreed librarians and non-degreed professionals eliminates hostilities and jealousies and allows the library organization to serve the library customer with a far more united approach to customer service.
Details
Keywords
This paper aims to explain the rules and regulations for using independent contractors in a library setting.
Abstract
Purpose
This paper aims to explain the rules and regulations for using independent contractors in a library setting.
Design/methodology/approach
The paper uses the personal expertise of the author who has been a professor of human resources management as well as a library consultant to all types of libraries for over 15 years.
Findings
The importance of treating independent contractors very differently from employees is emphasized. The paper provides a step‐by‐step guideline on the compliance issues by which every library and independent contractor must abide to guarantee a legitimate relationship in the eyes of the Internal Revenue Service.
Originality/value
This paper helps the library director and the library department manager more intelligently use independent contractors within the operation of a library organization.