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Changes in the role of the academic librarian have been variously attributed to: the enterprise culture, the new managerialism, economics, IT and educational change. Explores whether the customer care movement is also having an impact on the concept of professional excellence. Presents the results of a study involving 83 professional and support staff from four West Midlands universities who were asked to define the qualifications, qualities and abilities they would require of a library director and an information specialist. Finds a demand for traditional management skills on the part of the director far exceeding professional competence or scholarly achievement; customer care was not specifically mentioned; involvement with customers was required of the information specialist, but the skills required were interpersonal and at a problem solving rather than a strategic level; there was heavy demand for IT skills. Outlines suggestions for changing the knowledge, skills and attitudes required for professional excellence.

The purpose of this paper is to present evidence to examine the possible psychopathy of Robert Maxwell, a notorious figure in UK business history.

This paper presents research which retrospectively applied a tool to measure whether leading figures in twentieth century business history could be classified as being corporate psychopaths. As background to this idea, psychopaths and corporate psychopaths are defined. A measure of corporate psychopathy is explored as an aid to identifying corporate psychopaths in business history. This measure is then used in relation to senior corporate executives who have been nominated as potential corporate psychopaths and to Robert Maxwell in particular.

The paper concludes that at least some ethical scandals and failures such as those at The Daily Mirror have been characterized by the presence of CEOs who scored highly on a measure of corporate psychopathy. Maxwell’s fraudulent raiding of corporate pension funds crossed ethical and legal borders. Furthermore, Maxwell’s fraudulent looting of those pension funds crossed generational boundaries; stealing from older people’s pension funds and thereby leaving younger people/investors with less to inherit. Maxwell also had an international business empire and so his fraud had effects which crossed geographic borders. The paper concludes that using an historical approach to the study of potential corporate psychopaths illuminates what types of organizational outcomes corporate psychopaths may eventuate.

The paper is the first to use an historical approach to the study of potential corporate psychopaths.

The purpose of this paper is to explore the nature of “researcher perspective” in articles published in the AIS Basket of 8 journals.

Purposive sampling: descriptive analysis of 659 articles published in three complete years of each of the eight leading journals (2001, 2008, 2015).

When observing phenomena, IS researchers mostly adopt the perspective of one of the stakeholders in the activities, commonly that of the sponsor of the information system that is in focus. 96% of relevant articles adopted a single-perspective approach, and 93% of those were oriented towards the system sponsor.

The discipline has not been exploiting opportunities to deliver greater value firstly through the adoption of perspectives other than that of the system sponsor, and secondly through dual- and multi-perspective research. Further, the ignoring of the viewpoints of other stakeholders is inconsistent with the requirements of the recently-adopted AIS Code of Ethics.

The dominance of single-perspective/system-sponsor-viewpoint research greatly constrains the benefits that IS research can deliver to IS practitioners and to the world at large.

The authors are not aware of any prior investigation into the nature of researcher perspective. We contend that an appreciation of the current bias is essential if IS research is to adapt, and thereby make far more useful contributions to practice.

This paper aims to look at some of the implications of organisational psychopaths for organisations and corporations.

This paper defines organisational psychopaths as being those psychopaths who exist at an incidence of about 1 percent of the general population and who work in organisations. The paper describes how these organisational psychopaths are able to present themselves as desirable employees and are easily able to obtain positions in organisations. Without the inhibiting effect of a conscience they are then able to ruthlessly charm, lie, cajole and manipulate their way up an organisational hierarchy in pursuit of their main aims of power, wealth and status and at the expense of anyone who gets in their way.

The paper suggests that, just as criminal psychopaths are responsible for a greater share of crimes than their numbers would suggest, so too organisational psychopaths may be responsible for more than their fair share of organisational misbehaviour including accounting fraud, stock manipulation, unnecessarily high job losses and corporately induced environmental damage.

The paper suggests that having organisational psychopaths running corporations that are themselves, at best, amoral is a recipe for negative consequences.

The aim of the paper is to extend and update previous research carried out in the period immediately following the unification of Germany in 1990. This period saw a rapid and substantial movement by (West) German retailers into the former German Democratic Republic. The paper examines, though a tracking study of the top German retailers, the status of those retailers some years on in terms of the extent to which they have assimilated their operations in eastern Germany and now regard them as merely a part of a united Germany. More importantly, the paper examines the extent to which the moves into the former East Germany have been used as a springboard to expansion in the former socialist states of central and eastern Europe in a period that has seen substantial and significant consolidation among German retailers.

This contribution argues that Kathy Charmaz's career did not burst into full intellectual bloom until the last 25 years of her life – from 55 to her death at 80. I examine why and how this scholarly blossoming happened so late in her life and the nature of its many manifestations, especially research on a wide variety of social justice issues. After her initial focus on medical sociology, specializing in chronic illness, Kathy became an innovative and renowned qualitative methodologist, developing constructivist grounded theory (CGT) method taken up in many amazingly heterogeneous scholarly fields transnationally.

In 1870, after a decade of vigorous public debate over the economic importance of technical and scientific learning for the colony’s development, the Industrial and Technological Museum was established in the city of Melbourne ‘as a means of public instruction’ for the people of Victoria. Founded in February 1870 and officially opened on 8 September 1870, the new public museum occupied the building erected at the rear of the Public Library for the 1866 International Exhibition. The Industrial and Technological Museum, later the Science Museum and now part of Museum Victoria, was directed by J. Cosmo Newbery and managed by a sectional committee of the Public Library, Museums, and National Gallery of Victoria Trust, which Parliament had incorporated and enlarged in December 1869.