Richard J. Miller, Laura Munoz and Michael Mallin
This study aims to examine how contractual mechanisms, trust and ethical levels impact opportunism in marketing channel relationships between manufacturers and distributors…
Abstract
Purpose
This study aims to examine how contractual mechanisms, trust and ethical levels impact opportunism in marketing channel relationships between manufacturers and distributors. Because the type of interactions, short-term or transaction-based vs long-term or relation-based, may also affect the level of opportunism, the study includes two scenarios to assess the impact of interaction type.
Design/methodology/approach
Survey data from 145 distributors were collected with 69 being transaction-based and 75 being relation-based interactions.
Findings
The sole use for transaction-based and relation-based interactions is not a significant deterrent for opportunistic behavior by a distributor. Ethical level is negatively related to opportunism in transaction-based interactions, perhaps because of calculative commitment. Trust positively moderates the relationship between contractual enforcement and opportunism in transaction-based interactions. Under relation-based interactions, the opposite occurs as trust reduces contractual enforcement efforts, and thus, opportunism is reduced as well. Ethical level negatively moderates the relationship between contractual enforcement and opportunism in transactional and relational based interactions.
Originality/value
Researchers have called for a more holistic approach to better understand phenomena. This study addressed that call by being the first to include contracts, trust, ethical level and opportunism within the context of the transaction and relation-based interactions between a manufacturer and a distributor. Contractual enforcement is not a significant deterrent of opportunism for transactional or relational interactions. Trust is negatively related to opportunism only in transaction-based interactions; perhaps, the threshold for acting opportunistically may be lower because of the short-term nature of the interaction. The ethical level is negatively related to opportunism in transaction and relational interactions.
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I am a bike-sharing activist at New Mexico State University (NMSU) and am using quantum storytelling, as well as ethnographic, methods to study its bike-sharing implementation…
Abstract
I am a bike-sharing activist at New Mexico State University (NMSU) and am using quantum storytelling, as well as ethnographic, methods to study its bike-sharing implementation process. Moreover, quantum storytelling is, by its very nature, an intervention into the process it observes and, in this case, utilized as a means to encourage the university-governing entities to support and fund a bike-sharing program. Quantum storytelling is formally defined as “the interplay of quantum understandings with storytelling processes,” including their counternarratives (Boje, 2014, p. 100). It is not human dramatic action simply put into text or context. Rather, it is establishing a pattern of assemblages of actants – human, nonhuman (animals, plants, etc.), and material (in this case, bikes, paths, and so on) – and providing a storytelling that accounts for their inseparable spacetimemattering (Boje, 2014; Boje & Henderson, 2014). Additionally, quantum storytelling helps make explicit what Heidegger (1962) calls fore-having, fore-structuring, fore-conception, fore-telling, and fore-caring (as developed Boje, Svane, & Gergerich, in review). It allows for antenarrative preview of the way to operationalize bike-sharing through visual media, including pictures, documents, five-year plans, campus maps, bikes, and the riders themselves. Through this presentation, I will show embodied practices stemming from quantum storytelling, and do so using both a Barthean S/Z and Bojean antenarrative analysis of the bikeshare implementation process.
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William Miller, Richard R. Rowe, L. James Gosier, Richard E. Luce, Brian Nielsen and Richard M. Dougherty
While there exists a small and perhaps growing cadre of mature library managers skilled in automation, not enough new MLS holders are being educated to support and extend the…
Abstract
While there exists a small and perhaps growing cadre of mature library managers skilled in automation, not enough new MLS holders are being educated to support and extend the potential of automation within libraries. The result in too many libraries is the hiring of a non‐librarian to cope with the myriad technical details involved with setting up equipment and interacting with academic and administrative computing, county governments, and business office operations, with the hope that in time this person somehow “will become one of us.” However, something will be lost in future interactions if the librarian‐managers themselves do not know enough to participate knowledgeably in such interactions. Developing new educational initiatives is an important challenge facing those who wish to improve our managerial competence in the automation area.
This chapter aims to discuss methods for promoting student engagement to counteract declining academic motivation and achievement in the contemporary setting.
Abstract
Purpose
This chapter aims to discuss methods for promoting student engagement to counteract declining academic motivation and achievement in the contemporary setting.
Methodology/approach
In this chapter, two studies are presented that describe ways to promote student engagement in and out of the classroom. The in-class study was conducted with psychology students at the University of Nebraska at Kearney (UNK). The Student Course Engagement Questionnaire (SCEQ) developed by Handelsman, Briggs, Sullivan, and Towler (2005) was used to measure student engagement. Study 2 examined the extent to which four high-impact educational practices promoted student engagement. Undergraduate UNK students who had participated in undergraduate research, learning communities, service learning, or internships were surveyed.
Findings
The results of the first study indicated that instructors can promote engagement by how the structure of the classroom (discussion classes), individuation (knowing student names and keeping class sizes small), and teacher support in the form of being responsive to student questions, encouraging students to seek assistance, and assigning effective aids to learning. The second study indicated that undergraduate research and internships were more engaging than service learning or learning communities.
Originality/value
These results suggest practical methods for meeting a variety of student needs, including their need for relatedness — by encouraging them to seek assistance and knowing their names, competence — by assigning effective learning aids and autonomy — by encouraging intrinsically motivating activities.
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Jeannie P. Miller and Richard Stringer‐Hye
The engineering programs at Texas A&M University have a longstanding reputation for excellence, and the engineering collection developed by the Sterling C. Evans Library plays a…
Abstract
The engineering programs at Texas A&M University have a longstanding reputation for excellence, and the engineering collection developed by the Sterling C. Evans Library plays a key role in supporting and maintaining that quality.
The purpose of this empirical case study is to study and explain the role of public leadership in the expansion of municipal climate action in Canada.
Abstract
Purpose
The purpose of this empirical case study is to study and explain the role of public leadership in the expansion of municipal climate action in Canada.
Design/methodology/approach
In 2017 and 2018, the authors conducted13 semi-directed interviews with municipal staff and elected officials from three municipalities, a documentary analysis of primary and secondary sources. Interviews and documentation collected were also coded using the software NVIVO 12. The authors compared three municipal case studies: the City of Toronto (Ontario), the City of Guelph (Ontario), and the Town of Bridgewater (Nova Scotia).
Findings
The authors found that leadership is a prominent factor explaining the expansion of municipal climate action in Canada. Municipal climate action is initiated and championed by an individual, elected officials or municipal staff, who lead and engage in the development of policy instruments to mitigate and/or adapt to climate change. These leaders facilitate the formulation and implementation of instruments, encourage a paradigm shift within the municipality, overcome structural and behavioural barriers, and foster collaboration around a common vision. Optimal municipal climate leadership occurs when the leadership of elected officials and municipal is congruent, though networks play a significant role by amplifying municipal sustainability leadership. They support staff and elected officials leadership within municipalities, provide more information and funding to grow the capacity of municipalities to develop instruments, to the point that conditions under which municipalities are driving climate action are changing.
Research limitations/implications
This paper hopes to contribute to better understand under what conditions municipalities drive change.
Originality/value
There is an international scholarly recognition that municipalities should be further explored and considered important actors in the Canadian and international climate change governance. Gore (2010) and Robinson and Gore (2015) highlighted that we are yet to understand the extent to which municipalities are involved in climate governance in Canada. This article directly addresses this gap in the current scholarly literature and explores the expansion of climate municipal leadership with the aspects of interviews.
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Examines the key elements that are involved in managing successfulturnarounds. An analysis of the turnaround strategies of more than tenglobal companies revealed that these…
Abstract
Examines the key elements that are involved in managing successful turnarounds. An analysis of the turnaround strategies of more than ten global companies revealed that these strategies incorporated similar sequential processes: identification of problem and need for change; replacement of incumbent CEO; major cost‐cutting attempts; refocusing on core businesses, and reinvesting for the future.
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Carliss D. Miller, Orlando C. Richard and David L. Ford, Jr
In management research, little is known about how ethno-racial minority leaders interact with similar employees in supervisor–subordinate relationships. This study aims to examine…
Abstract
Purpose
In management research, little is known about how ethno-racial minority leaders interact with similar employees in supervisor–subordinate relationships. This study aims to examine and provide a deeper understanding of individuals’ negative reactions to similar others, thus highlighting the double-edged nature of demographic similarity which has historically predicted positive affective reactions.
Design/methodology/approach
Using a survey design, the authors collected data from supervisor-subordinate dyads from multiple companies from the Dallas-Fort Worth metroplex in Texas, USA. They used ordinary least squares regression and conditional process analysis to test the hypotheses, including a two-stage moderation and moderated mediation.
Findings
Incorporating social context, i.e. minority status, as a moderator, the results show that ethno-racial minority leaders supervising ethno-racially similar subordinates were more vulnerable to relationship conflict than non-minority dyads. This, in turn, is linked to a reduction in the leaders’ feelings of trust toward their ethno-racially similar subordinate.
Originality/value
This study draws on social identity theory and status characteristics theory to explain the contradictory processes and outcomes associated with dyadic ethno-racial similarity and suggests the conditions under which dyad racial similarity is connected with unfavorable outcomes. This framework helps to broaden the boundary conditions of relational demography to provide a more nuanced explanation of when and why minority leaders in demographically similar hierarchical dyads experience more relationship conflict, which ultimately diminishes trust.
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This paper aims to provide an overview of the field of hospitality management and a guide to the major books, databases, web sites, and other resources that comprise a quality…
Abstract
Purpose
This paper aims to provide an overview of the field of hospitality management and a guide to the major books, databases, web sites, and other resources that comprise a quality hospitality management reference collection.
Design/methodology/approach
Following a short introduction and overview, key sources and annotations are presented in categories that will help reference and collection librarians to better understand and serve hospitality management students. The sources were identified through the author's experience, library research guides and web sites, bibliographies, and other standard sources.
Findings
Hospitality management is growing and maturing as an academic discipline, aided by the fact that the field offers good job prospects. The key sources pertaining to hospitality management are scattered among several different industry sectors, including food and beverage, lodging, meetings and special events, travel and tourism, and theme parks and attractions.
Originality/value
This paper is the first to systematically identify key reference works for the field of hospitality management. It will be useful for librarians who work with business, culinary arts, hospitality management, or related fields.