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Article
Publication date: 1 March 2011

Bill Davison and Richard J. Sebastian

Guided by a conceptual model developed by Davison and Wright (2004), Davison and Sebastian (2009) surveyed National Institute of Government Purchasing (NIGP) and Institute of…

273

Abstract

Guided by a conceptual model developed by Davison and Wright (2004), Davison and Sebastian (2009) surveyed National Institute of Government Purchasing (NIGP) and Institute of Supply Management (ISM) members to determine empirically which types of contract administration problems (e.g., delays) were perceived as most likely for seven types of contracts (e.g., small supplies and purchases). The mean ratings of the perceived occurrence of the ten problems for each contract problem were reported. The types of contract that had the greatest overall perceived occurrence of problems across all problem types and the types of problem that were perceived to be the most common across all contract types were also reported. This research extends these analyses by examining specifically which types of contract administration problems were perceived to be most common for each of the seven contract types and by examining which contract types were perceived to be most affected by the ten contract administration problems. The implications of the research results for procurement professionals and the limitations of the research are discussed.

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Journal of Public Procurement, vol. 11 no. 1
Type: Research Article
ISSN: 1535-0118

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Article
Publication date: 1 March 2011

Richard J. Sebastian and Bill Davison

To help procurement professionals identify the root causes of contract administration problems, we present an organizational behavior problem solving conceptual framework which…

369

Abstract

To help procurement professionals identify the root causes of contract administration problems, we present an organizational behavior problem solving conceptual framework which consists of a comprehensive exposition of potential personal (e.g., personality) and environmental (e.g., technology) causes of behavior. We then illustrate how the causal factors from the framework can be mapped to the procurement process and its problems. We expect that procurement professionals will be able to use the framework to identify root causes in post-mortem analyses of contracts or elsewhere in the procurement process to mitigate risks. We also expect that management will use the framework to address the organizational behavior root causes of problems, thereby improving the systems and processes it controls or influences and, in turn, minimizing or eliminating contract administration risks. Future research can evaluate the usefulness of the framework.

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Journal of Public Procurement, vol. 11 no. 2
Type: Research Article
ISSN: 1535-0118

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Article
Publication date: 1 March 2009

Bill Davison and Richard J. Sebastian

Guided by a conceptual model developed by Davison and Wright, the research was conducted to determine which types of contract administration problems (e.g., delays) were perceived…

479

Abstract

Guided by a conceptual model developed by Davison and Wright, the research was conducted to determine which types of contract administration problems (e.g., delays) were perceived as most likely for seven types of contracts (e.g., small supplies and purchases). The survey was sent electronically to all members of the National Institute of Government Purchasing (NIGP). Postcards with the survey URL were also distributed to a random sample of members of the Institute for Supply Management (ISM). Data were obtained from 557 respondents. The results for the perceived relationship of the occurrence of contract administration problems for the various contract types provided partial support for the conceptual model. The results also showed that construction contracts were perceived as having the most problems overall and delay was perceived as the most common contract administration problem. The implications and limitations of the research are discussed.

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Journal of Public Procurement, vol. 9 no. 2
Type: Research Article
ISSN: 1535-0118

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Article
Publication date: 1 June 2001

Dennis N. Bristow and Richard J. Sebastian

This study examined several factors related to the brand loyalty exhibited by fans of the Chicago Cubs major league baseball team. A total of 371 patrons of a restaurant located…

5386

Abstract

This study examined several factors related to the brand loyalty exhibited by fans of the Chicago Cubs major league baseball team. A total of 371 patrons of a restaurant located in Wrigleyville were surveyed prior to Cubs games at Wrigley Field. Working from a tripartite model of brand loyalty, it was predicted that, compared to less loyal fans, die‐hard (extremely loyal) Cubs fans would demonstrate different attitudes and behaviors regarding the Chicago Cubs. Several hypotheses were developed and tested using descriptive statistics, cross‐tabulations, and ANOVA procedures. Significant differences between the two fan groups were found in the areas of brand loyalty, baseball knowledge, childhood exposure to Cubs’ games, frequency of Cubs’ game attendance, and likelihood of purchasing Cubs paraphernalia. A variety of managerial implications are drawn from the results and future research suggestions are provided.

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Journal of Consumer Marketing, vol. 18 no. 3
Type: Research Article
ISSN: 0736-3761

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Article
Publication date: 28 October 2003

Philip R. P. Coelho, James E. McClure and John A. Spry

Frederick R. Post’s response (2003) to our paper (“The Social Responsibility of Corporate Management: A Classical Critique,” 2003) is factually mistaken, inconsistent, and…

265

Abstract

Frederick R. Post’s response (2003) to our paper (“The Social Responsibility of Corporate Management: A Classical Critique,” 2003) is factually mistaken, inconsistent, and confused over: 1) the contents of our paper, 2) how corporate capitalism works, and 3) the consequences of what he advocates. This reply discusses these points, and revisits both our critique of the stakeholder paradigm and defense of shareholder primacy.

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American Journal of Business, vol. 18 no. 2
Type: Research Article
ISSN: 1935-519X

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Available. Content available
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Publication date: 6 March 2023

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Advances in Global Leadership
Type: Book
ISBN: 978-1-80455-857-7

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Article
Publication date: 1 February 1987

James Rettig

All seventeen had graciously agreed to my proposal to gather for a small conference to seek consensus. A generous grant from the Pierian Press Foundation would cover all of our…

97

Abstract

All seventeen had graciously agreed to my proposal to gather for a small conference to seek consensus. A generous grant from the Pierian Press Foundation would cover all of our expenses for a long weekend at a resort hotel; the only condition of the grant was that we offer our results to Reference Services Review for first publication. Over the past five years each of the seventeen had in turn accepted my challenge to answer the following question:

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Reference Services Review, vol. 15 no. 2
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 22 April 2000

Scott A. Dellana and Richard D. Hauser

The purpose of this research is to further examine the relationship between organizational culture and a strategic approach to quality, as embodied in Malcolm Baldrige Quality…

296

Abstract

The purpose of this research is to further examine the relationship between organizational culture and a strategic approach to quality, as embodied in Malcolm Baldrige Quality award criteria. To accomplish this, a questionnaire was developed for a postal survey. The questionnaire was based upon the Competing Values Model of Culture and the Baldrige Award criteria to define the position of the company in their strategic quality approach. This questionnaire was then sent to 1000 members of the American Society for Quality. A total of 219 usable responses were received and analyzed. The results indicate that higher Baldrige scores tend to be significantly related to the Adhocracy and Group cultural types.

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American Journal of Business, vol. 15 no. 1
Type: Research Article
ISSN: 1935-519X

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Article
Publication date: 28 June 2021

Michael Clark, Michelle Cornes, Martin Whiteford, Robert Aldridge, Elizabeth Biswell, Richard Byng, Graham Foster, James Sebastian Fuller, Andrew Hayward, Nigel Hewett, Alan Kilminster, Jill Manthorpe, Joanne Neale and Michela Tinelli

People experiencing homelessness often have complex needs requiring a range of support. These may include health problems (physical illness, mental health and/or substance misuse…

380

Abstract

Purpose

People experiencing homelessness often have complex needs requiring a range of support. These may include health problems (physical illness, mental health and/or substance misuse) as well as social, financial and housing needs. Addressing these issues requires a high degree of coordination amongst services. It is, thus, an example of a wicked policy issue. The purpose of this paper is to examine the challenge of integrating care in this context using evidence from an evaluation of English hospital discharge services for people experiencing homelessness.

Design/methodology/approach

The paper undertakes secondary analysis of qualitative data from a mixed methods evaluation of hospital discharge schemes and uses an established framework for understanding integrated care, the Rainbow Model of Integrated Care (RMIC), to help examine the complexities of integration in this area.

Findings

Supporting people experiencing homelessness to have a good discharge from hospital was confirmed as a wicked policy issue. The RMIC provided a strong framework for exploring the concept of integration, demonstrating how intertwined the elements of the framework are and, hence, that solutions need to be holistically organised across the RMIC. Limitations to integration were also highlighted, such as shortages of suitable accommodation and the impacts of policies in aligned areas of the welfare state.

Research limitations/implications

The data for this secondary analysis were not specifically focussed on integration which meant the themes in the RMIC could not be explored directly nor in as much depth. However, important issues raised in the data directly related to integration of support, and the RMIC emerged as a helpful organising framework for understanding integration in this wicked policy context.

Practical implications

Integration is happening in services directly concerned with the discharge from hospital of people experiencing homelessness. Key challenges to this integration are reported in terms of the RMIC, which would be a helpful framework for planning better integrated care for this area of practice.

Social implications

Addressing homelessness not only requires careful planning of integration of services at specific pathway points, such as hospital discharge, but also integration across wider systems. A complex set of challenges are discussed to help with planning the better integration desired, and the RMIC was seen as a helpful framework for thinking about key issues and their interactions.

Originality/value

This paper examines an application of integrated care knowledge to a key complex, or wicked policy issue.

Details

Journal of Integrated Care, vol. 30 no. 1
Type: Research Article
ISSN: 1476-9018

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