Hugo Martinelli Watanuki and Renato de Oliveira Moraes
The purpose of this paper is to identify the practices that owners of public profiles in social networking sites can leverage to actively build online reputation and to evaluate…
Abstract
Purpose
The purpose of this paper is to identify the practices that owners of public profiles in social networking sites can leverage to actively build online reputation and to evaluate the impact of the adoption of such practices on the initial formation of trust toward these individuals when they are presented as new virtual work partners.
Design/methodology/approach
A theoretical model was developed and an experiment with 233 participants was utilized to assess the model using partial least squares structural equation modeling.
Findings
The results suggest that individuals can build their online reputations in public profiles of social networking sites via a series of practices of self-disclosure of information and that the adoption of these practices has significant effects on the initial formation of trust toward the profile owner in virtual work contexts. Categorization mechanisms such as stereotyping, unit grouping and reputation categorization have been found to contribute to the initial formation of trust, both from an affect and cognition-based perspectives.
Originality/value
Little is known about the information disclosure practices in public profiles of social networking sites that new work partners can adopt to facilitate the formation of trust between them before they start working together. This study has contributed to the existing body of literature by clarifying these practices and the relative importance of online reputation to the initial formation of trust during the outset of a new virtual work relationship.
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Hugo Martinelli Watanuki and Renato de Oliveira Moraes
The purpose of this paper is to investigate the potential influence of virtual team size on team performance by examining group processes in the context of information technology…
Abstract
Purpose
The purpose of this paper is to investigate the potential influence of virtual team size on team performance by examining group processes in the context of information technology (IT) service provisioning. This paper proposes a theoretical model of the relationships and presents an empirical study to verify the model.
Design/methodology/approach
Utilizing a survey questionnaire as the data collection instrument, this study focuses on IT service provisioning professionals who are actively engaged in virtual work contexts to test the relationships proposed by the theoretical model. A consistent version of the partial least square structural equation modeling (PLS-SEM) approach is used to assess the proposed hypotheses.
Findings
Although the statistical analyses did not provide support for the hypothesized effects of team size on virtual team performance, the results provide novel insights that may help teams overcome the functioning challenges that they face, as reported in the previous literature on virtual team size. In addition, the results highlight the importance of specific group processes for obtaining superior team performance.
Originality/value
Currently, virtual teams are a reality in several organizations, especially in the IT service provisioning industry. However, despite its importance, the literature suggests that virtual team size has not yet been fully explored as a possible means of enhancing group collaboration in such contexts. This paper attempts to provide an empirical contribution to this field using the latest developments in PLS-SEM.
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Barbara de Lima Voss, David Bernard Carter and Bruno Meirelles Salotti
We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in…
Abstract
We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.
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Grazielle de Oliveira Setti, Jorge Vicente Lopes da Silva, Marcelo Fernandes de Oliveira, Izaque Alves Maia, Dosil Pereira de Jesus, Raluca Savu, Thebano Emilio de Almeida Santos, Rita de Cássia Zacardi de Souza and Ednan Joanni
The purpose of this paper is to characterize polyamide parts prepared by the SLS process using techniques that are dependent on surface properties and compare the results to…
Abstract
Purpose
The purpose of this paper is to characterize polyamide parts prepared by the SLS process using techniques that are dependent on surface properties and compare the results to density measurements in order to assess which technique better reflects the degree of densification achieved using different laser power levels.
Design/methodology/approach
Fabrication of Nylon 12 (Duraform PA) samples and their characterization by apparent density measurements, perfilometry, Raman spectroscopy, scanning electron microscopy, specific surface area and contact angle measurements.
Findings
Methods dependent on surface analysis are not suitable indicators of the degree of sample densification. Among the surface methods, the results from Raman spectroscopy are the ones with the best performance. Incipient sintering of the superficial layers and raw material powder on the surface, inherent to the parts made by the SLS process, strongly interfere with the characterization.
Originality/value
Quantitative comparison of a number of surface probing methods for monitoring densification of SLS parts. Characterization of sample surfaces with and without raw material powder.
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Grazielle de Oliveira Setti, Marcelo Fernandes de Oliveira, Izaque Alves Maia, Jorge Vicente Lopes da Silva and Ednan Joanni
This paper aims to demonstrate the functionalization of polyamide parts made by selective laser sintering (SLS) for application as substrates for chemical analysis by…
Abstract
Purpose
This paper aims to demonstrate the functionalization of polyamide parts made by selective laser sintering (SLS) for application as substrates for chemical analysis by surface-enhanced Raman scattering (SERS).
Design/methodology/approach
Fabrication of Nylon 12 (Duraform PA®) samples using two laser power levels and deposition of a layer of gold-coated zinc oxide nanostructures. Performance of these substrates in the detection of a known compound was tested by Raman spectroscopy.
Findings
The hydrothermal synthesis proved to be a good method for functionalizing the surface of polyamide parts made by the SLS process. By varying the synthesis temperature, ZnO nanoparticles and nanorods attached to the sample surfaces could be obtained. The degree of sample sintering had an effect on the growth of the nanostructures. The gold-coated functionalized surfaces enhanced the Raman signal from crystal violet by more than three orders of magnitude. ZnO nanorods grown on well-sintered SLS parts showed the best performance from the set of samples tested in this work.
Originality/value
ZnO nanostructures were grown directly on untreated surfaces of SLS-made polyamide. These substrates were used for chemical analysis by SERS.
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Grazielle de Oliveira Setti, Marcelo Fernandes de Oliveira, Izaque Alves Maia, Jorge Vicente Lopes da Silva, Raluca Savu and Ednan Joanni
The purpose of this paper is to compare the results from mechanical testing with measurements of surface-dependent properties performed on polyamide parts made by selective laser…
Abstract
Purpose
The purpose of this paper is to compare the results from mechanical testing with measurements of surface-dependent properties performed on polyamide parts made by selective laser sintering (SLS) to assess a possible correlation between them.
Design/methodology/approach
Fabrication of Nylon 12 (Duraform PA®) samples using different laser power levels and their characterization by tensile testing, roughness and Raman scattering measurements.
Findings
Among the surface methods investigated, the results from Raman spectroscopy are the best ones, but methods dependent on surface analysis are not really suitable as indicators of the mechanical properties. The correlation coefficients for linear fitting obtained when the normalized results of mechanical properties are plotted against the surface properties are too low. Furthermore, the ambiguity between surface and mechanical data makes it impossible to use these surface properties for prediction purposes in the industrial environment.
Originality/value
Quantitative evaluation and correlation between mechanical properties and surface properties of SLS-made samples.
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Renato Silva Nicoletti, Tawan Oliveira, Alex Sander Clemente de Souza and Silvana De Nardin
In the analysis of structures in a fire situation by simplified and analytical methods, one assumption is that the fire resistance time is greater than or equal to the required…
Abstract
Purpose
In the analysis of structures in a fire situation by simplified and analytical methods, one assumption is that the fire resistance time is greater than or equal to the required fire resistance time. Among the methodologies involving the fire resistance time, the most used is the tabular method, which associates fire resistance time values to structural elements based on minimum dimensions of the cross section. The tabular method is widely accepted by the technical-scientific community due to the fact that it is safe and practical. However, its main criticism is that it results in lower fire resistance times than advanced thermal and thermostructural analysis methods. The objective of this study was to evaluate the fire resistance time of reinforced concrete beams and compare it with the required fire resistance time recommended by the tabular method of NBR 15200 (ABNT, 2012).
Design/methodology/approach
The fire resistance time and required fire resistance time of reinforced concrete beams were evaluated using, respectively, numerical models developed based on the finite element method and the tabular method of NBR 15200 (ABNT, 2012). The influence of the following parameters was investigated: longitudinal reinforcement cover, characteristic compressive strength of concrete, beam height, longitudinal reinforcement area and arrangement of steel bars.
Findings
Among the evaluated parameters, the covering of the longitudinal reinforcement proved to be more relevant for the fire resistance time, justifying that the tabular method of NBR 15200 (ABNT, 2012) being strongly and directly influenced by this parameter. In turn, more resistant concretes, higher beams and higher steel grades have lower fire resistance time values. This is because beams in these conditions have greater resistance capacity at room temperature and, consequently, are subject to external stresses of greater magnitude. In some cases, the fire resistance time was even lower than the required fire resistance time prescribed by NBR 15200 (ABNT, 2012). Both the fire resistance time and the required fire resistance time were not influenced by the arrangement of the longitudinal reinforcements.
Originality/value
The present paper innovates by demonstrating the influence of other important design variables on the required fire resistance time of the NBR 15200 (ABNT, 2012). Among several conclusions, it was found that the load level to which the structural elements are subjected considerably affects their fire resistance time. For this reason, it was recommended that the methods for calculating the required fire resistance time consider the load level. In addition, the article quantifies the security degree of the tabular method and exposes some situations for which the tabular method proved to be unsafe. Moreover, in all the models analyzed, the relationship between the span and the vertical deflection associated with the failure of the beams in a fire situation was determined. With this, a span over average deflection relationship was presented in which beams in fire situations fail.
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Paulo Ribeiro, Ricardo F. Ramos and Sérgio Moro
This study aims to identify the impact of restaurant pandemic mitigation measures on perceived service quality.
Abstract
Purpose
This study aims to identify the impact of restaurant pandemic mitigation measures on perceived service quality.
Design/methodology/approach
A total of 15,251 reviews were collected from 300 TripAdvisor Lisbon restaurant Web pages between March 2020 and December 2021, when Covid-19 contingency measures were in place. Grounded on the online reviews, a word frequency matrix was created and used as input on partial least squares–structural equation modeling to test the proposed hypotheses.
Findings
The results suggest that precaution measures, such as the Vaccination Certificate, negative tests and restaurant layout configuration, positively influenced perceived service quality and consumer satisfaction, moderated by consumers’ beliefs.
Originality/value
This study provides relevant information for restaurant managers, which will help them implement strategies to guarantee service quality, consumer satisfaction and revisit intentions in future pandemic scenarios.
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Renato de Oliveira Souza, Sandro Cabral and Priscila Fernandes Ribeiro
This paper aims to examine the effects on firms' outcomes of a new government regulation on the private security industry that aimed to enhance the selection and training…
Abstract
Purpose
This paper aims to examine the effects on firms' outcomes of a new government regulation on the private security industry that aimed to enhance the selection and training processes for armed-private security officers.
Design/methodology/approach
By using human capital theory and using a data set built from various public sources, this study analyzes the effects of a new regulation implemented in 2013–2014 in Brazil mandating psychological assessments for hiring private security armed officers. Firm-level data and a Difference-in-Differences (DiD) identification strategy are used to investigate the effects on turnover and human capital outcomes.
Findings
The study identifies substantial changes resulting from the new government regulation in private security firms. While it has led to increased turnover rates, the regulation has also facilitated firms in enhancing the human capital composition of their workforce by enabling the recruitment of more experienced personnel.
Research limitations/implications
This research informs to current debates on the effects of policy interventions on firm's outcomes by showing how regulations aimed to improve the configuration of human capital can generate win-win situations for both firms and citizens, despite the short-term trade-offs between higher turnover rates and improved human capital outcomes.
Practical implications
Refining selection and training processes can enhance the workforce in private security firms by replacing less capable professionals with more experienced ones. Insights from this study offer guidance to policymakers and industry practitioners in shaping effective business and public policies.
Social implications
This study underscores the role of training and psychological assessments in enhancing the composition of human capital in the private security industry.
Originality/value
By highlighting the role of policy interventions in establishing barriers to unskilled workers engaging in hazardous activities, this study contributes to the burgeoning literature in strategic management on the interaction between policy interventions and firm outcomes.
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Alexandre Bevilacqua Leoneti, Danilo Vitorino dos Santos, Renato Santos da Silva, Alessandra Henriques Ferreira, Adriano César Pimenta and Sonia Valle Walter Borges de Oliveira
The purpose of this paper is to propose a process management framework for Chemical Waste Treatment Laboratories (CWTL) that can be used as a management tool to identify and…
Abstract
Purpose
The purpose of this paper is to propose a process management framework for Chemical Waste Treatment Laboratories (CWTL) that can be used as a management tool to identify and manage critical process.
Design/methodology/approach
Proposition of a generic classification for categories of chemical waste; use of the ABC analysis as a tool for analysis of priority in relation to the inputs of an CWTL; use of the process matrix (variety vs volume) to identify the key resources required to perform the activities of a CWTL; and use of mapping process techniques to map the processes defined and calculate times.
Findings
The proposed framework was applied to a CWTL at University of São Paulo, Brazil, and showed that the high variability of demand is a significant factor in the management of this laboratory, requiring processes that are flexible to meet this demand. The results showed that the applicability of the production and operations management theories within the scope of process management of CWTLs, proved to be useful tools for improving the treatment efficiency of chemical waste in these facilities.
Originality/value
The novelty of this work is in the fact of using production and operations management tools in the management of CWTLs to propose diagnoses to improve the management of their processes. The proposition of a comprehensive classification for chemical wastes generated in CWTLs is also highlighted.