Search results

1 – 10 of 656
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Book part
Publication date: 22 November 2024

Kevin A. Jones and Ravi S. Sharma

This chapter is a retrospective commentary on the efficacy of teaching and learning in a higher education space that embraces the incredible diversity of delivery modes available…

Abstract

This chapter is a retrospective commentary on the efficacy of teaching and learning in a higher education space that embraces the incredible diversity of delivery modes available in the post-Covid-19 era of “Smart Cities.” The current reality of widespread and leading-edge experimentation with online learning necessitates that existing brick-and-mortar institutions reimagine their places as providers of higher education in this new age of digital disruptions that will resonate with all stakeholders a future of endless possibilities. The authors, with four decades between them of practice and field research at leading universities and colleges in Australia, Canada, New Zealand, Singapore, and UAE, advocate an approach to higher education that is personalized for learning effectiveness, industrial operations, and institutional evolution; that is, a higher education that is democratized. They warn that the wasted opportunities of meaningful digital transformation pre-Covid-19 have led to an urgency of transformation at the present time. While randomized control trials continue to be the “elephant in the room”; scholars, leaders, technocrats, and regulators must drive the quest for the growth and relevance of a diversified and learner-driven higher education in the years ahead. The platform of a “smart city” may just be the catalyst for such a radical innovation.

Details

The Emerald Handbook of Smart Cities in the Gulf Region: Innovation, Development, Transformation, and Prosperity for Vision 2040
Type: Book
ISBN: 978-1-83608-292-7

Keywords

Available. Content available
Book part
Publication date: 22 November 2024

Abstract

Details

The Emerald Handbook of Smart Cities in the Gulf Region: Innovation, Development, Transformation, and Prosperity for Vision 2040
Type: Book
ISBN: 978-1-83608-292-7

Access Restricted. View access options
Article
Publication date: 11 September 2009

Ravi S. Sharma, Ekundayo M. Samuel and Elaine W.J. Ng

The purpose of this paper is to report the results of using the framework in the field for the purpose of formulating knowledge policies. The framework derives from a conceptual

2241

Abstract

Purpose

The purpose of this paper is to report the results of using the framework in the field for the purpose of formulating knowledge policies. The framework derives from a conceptual model for analyzing knowledge development overviewed by the authors in a previous paper.

Design/methodology/approach

The paper uses the conceptual framework of 13 dimensions for knowledge policy‐making analysis and qualitative focus group discussions by means of what is known as a knowledge SWOT analysis. Such an exercise ordinarily determines what is termed as net strength (strengths offset by weaknesses) and net opportunity (opportunities offset by threats).

Findings

The field research suggests that, whereas quantitative indicators are very commonly used for the purpose of benchmarking and progress tracking, they are limited in terms of determining causes, effects and encapsulating good practices. The present framework provides a means for policy‐makers and analysts to engage in discussion, debates, story‐telling and scenario building in order to understand net strengths and opportunities.

Research limitations/implications

The research is limited by the time constraints of the focus group participants and it is not feasible to conduct a K‐SWOT of more than the four societies used for the reason that there are insufficient numbers of informed participants.

Practical implications

Developing the knowledge economy has to be more than a management of socio‐economic indicators. Understanding the net strength and opportunity faced by a society in the context of a global knowledge economy allowed insights into gaps that may be addressed with appropriate knowledge policies. There is much work to be done in formulating implementable policy recommendations.

Originality/value

It is hoped that a useful and valid policy analysis tool for knowledge development has thus been described.

Details

Journal of Knowledge Management, vol. 13 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

Access Restricted. View access options
Article
Publication date: 12 September 2008

Ravi S. Sharma, Elaine W.J. Ng, Mathias Dharmawirya and Chu Keong Lee

The research reported in this ongoing study aims to investigate the notion of knowledge assets developed within digital communities in the course of their economic or leisure

2517

Abstract

Purpose

The research reported in this ongoing study aims to investigate the notion of knowledge assets developed within digital communities in the course of their economic or leisure activities. Ideally, the resulting knowledge is universal, affordable and relevant; this inclusiveness is a hallmark of any information or knowledge society.

Design/methodology/approach

The authors first synthesize the related research literature covering the areas of knowledge‐based economies, knowledge societies and knowledge policies. A model using 13 dimensions is then developed, which the authors claim is critical for creating a knowledge community in the digital economy. The model is validated against critique from a Delphi panel of researchers in the area.

Findings

While creating a knowledge society encompasses dimensions pertaining to infrastructure, governance, talent and culture, intangible assets are key to sustaining such societies. Governance and culture are instances of such intangibles. Talent may seem to be tangible but the human capacity for learning and development, which leads to an innovative culture, is less so. In any case, time is the essential ingredient for a knowledge culture to come about.

Research limitations/implications

Knowledge societies are not measurable constructs that can be described quantitatively and benchmarked with weighted summations of scores along prescribed dimensions. It would be a fallacy to treat the notion of a knowledge index as a socio‐economic measure of success.

Practical implications

. conclude with a practical view of how the dimensions may be best exploited in the course of a policy discussion on sustainable knowledge societies.

Originality/value

It is hoped that the research will provide a framework for policy makers and analysts to conduct qualitative discussions on creating and sustaining knowledge societies.

Details

Journal of Knowledge Management, vol. 12 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

Access Restricted. View access options
Article
Publication date: 30 October 2007

Ravi S. Sharma, Priscilla Teng Yu Hui and Meng‐Wah Tan

This paper aims to study the economic significance of using a blended business and knowledge strategy through the lens of conventional financial management before and after the

2446

Abstract

Purpose

This paper aims to study the economic significance of using a blended business and knowledge strategy through the lens of conventional financial management before and after the implementation of KM initiatives in a knowledge‐intensive, high‐growth firm that had gone through business diversification through organic developments as well as mergers and acquisitions for over a decade.

Design/methodology/approach

The economic value added (EVA) method is proposed as a measure of the effective usage of capital funding in the firm before and after its KM program. The extent of the economic impact due to the contributions of various KM strategies was analyzed using standard financial management reporting. This enabled the derivation of follow‐on KM initiatives that were consistent with the target objectives.

Findings

The EVA method was found to be valid and credible in determining the net impact of various KM initiatives. This was in a form that was comprehensible to top management and KM decision‐makers.

Research limitations/implications

Knowledge management as a strategic imperative has gained significance over the past decade for its ability to handle the complexity of information to further create, transfer and reuse intellectual capital. More importantly, KM is seen as the key business enabler across different enterprises for its ability to enhance competitiveness and shareholder value. The EVA method used in this paper has allowed the valuation of KM initiatives.

Practical implications

The emergence of KM as a blended business strategy has hence proved to be vital for the sustainability of the knowledge‐driven business model that looks beyond the physical and financial into intellectual and social capital.

Originality/value

The paper presents a longitudinal case study of a fairly large East Asian conglomerate.

Details

VINE, vol. 37 no. 4
Type: Research Article
ISSN: 0305-5728

Keywords

Access Restricted. View access options
Article
Publication date: 17 May 2011

Ravi S. Sharma and Vironica Djiaw

The purpose of this paper is to explore the effectiveness of business intelligence (BI) tools as enablers of knowledge sharing used by employees in the organisation. This

6139

Abstract

Purpose

The purpose of this paper is to explore the effectiveness of business intelligence (BI) tools as enablers of knowledge sharing used by employees in the organisation. This practice‐oriented article on the deployment and impact of BI tools in industry suggests a balanced scorecard (BSC) approach to performance management. More specifically, a suite of web 2.0 tools is used in the practice of BI and their impact measured with a BSC.

Design/methodology/approach

The research proposition is that the effectiveness of BI is indeed strategic and relates to its corporate performance. This claim is validated using a global information technology consultancy firm's BI unit as the lead case of an immersive field study. Research engagements with four other firms provide corroborative support.

Findings

The BSC approach to deriving targets and ascertaining outcomes was shown to be applicable to good practice. The converse is equally valid. That is, strategic performance management requires the use of BI in order to be sound. Therefore, tools such as web 2.0 and data analytics, must be outcome driven with planned targets identified.

Practical implications

BI is a necessary activity for deriving improved performance. It aids in the identification of a firm's knowledge strengths, as well as gaps with respect to its environment. The key message to executives is that Peter Drucker was right – we cannot manage what we do not measure!

Originality/value

The use of BI as a strategic knowledge management technique is a composite of a host of web 2.0 tools. It does not stand in isolation from other initiatives for exploiting knowledge in order to drive performance.

Access Restricted. View access options
Article
Publication date: 1 July 2001

Shailendra C. Palvia, Ravi S. Sharma and David W. Conrath

The emergence of total quality management and the ISO 9000 suite of standards has allowed a re‐think of how (and why) the post‐implementation evaluation of computer systems is to…

2659

Abstract

The emergence of total quality management and the ISO 9000 suite of standards has allowed a re‐think of how (and why) the post‐implementation evaluation of computer systems is to be carried out. Traditional performance measurement, modeling and analysis techniques – while not discredited – have been tempered with a more holistic ideology. This article recommends a socio‐technical approach to determining the quality of a computer information system. In this context, two postulates have been proposed and tested by field survey of expert systems in the insurance industry in North America. Postulate one focuses on a multidimensional concept of IS quality comprising the characteristics of task, technology, people and organization. Postulate two deals with differences in assessments of these characteristics according to stakeholder groups: managers, developers, and users. Summarizes the key findings of these postulates in the context of the TQM and ISO 9000 philosophies.

Details

Industrial Management & Data Systems, vol. 101 no. 5
Type: Research Article
ISSN: 0263-5577

Keywords

Access Restricted. View access options
Article
Publication date: 19 March 2021

Ravindra Ojha and Umashankar Venkatesh

The paper aims at fulfilling two purposes: (1) to enrich young production shop floor managers to understand and appreciate the different dimensions of manufacturing excellence and…

674

Abstract

Purpose

The paper aims at fulfilling two purposes: (1) to enrich young production shop floor managers to understand and appreciate the different dimensions of manufacturing excellence and (2) to provide a comprehensive industry-based case study to a faculty involved in the teaching-learning process of Lean systems to the Business school management students.

Design/methodology/approach

Imparting learnings through a real-life case study from a manufacturing industry, which successfully doubled its delivery capacity using the project management and Lean systems approach. Value flow techniques have been utilised in the production shop floor.

Findings

Effective implementation of lean thinking can significantly facilitate enhancing plant capacity within the original shop floor area and without hindering the delivery to the customers with growing demand. Outcomes of the plant transformation re-emphasised that effective leadership, a well-constituted project team, project management tools, applied knowledge of lean enablers and its metrics and management's engagement are the critical success factors.

Research limitations/implications

The case has been automotive industry driven.

Practical implications

This real life industry case study is expected to enrich not only the management graduates who would be industry leaders tomorrow but also the practising young shop floor managers who aspire to achieve manufacturing excellence through lean enablers and metrics.

Originality/value

Useful real-life industry-based Lean manufacturing case study to be utilised by the business school faculty members in their class to enrich students/young practising managers.

Details

Journal of Advances in Management Research, vol. 19 no. 1
Type: Research Article
ISSN: 0972-7981

Keywords

Available. Content available
Article
Publication date: 24 October 2008

378

Abstract

Details

VINE, vol. 38 no. 4
Type: Research Article
ISSN: 0305-5728

Available. Open Access. Open Access
Article
Publication date: 1 March 2021

Niharika Gaan

On 12th June 2015, a strike by contract workers was declared at Rampur terminal, All India Business in oil corporation (ABC) Ltd. The strike had disrupted the normal services of…

1064

Abstract

Purpose

On 12th June 2015, a strike by contract workers was declared at Rampur terminal, All India Business in oil corporation (ABC) Ltd. The strike had disrupted the normal services of the terminal. Under such circumstances, Mr Ravi Sharma (Head human resources of the eastern region, ABC Ltd.) was unable to decide how to save the company from such a disorderly situation without any increased loss of production and manpower cost liabilities. Could Mr Ravi Sharma resolve the issue of strike through an approach of strategic rapprochement when the disruptions made by workers and local miscreants went out of control?

Design/methodology/approach

In-depth interview in the year 2019 was conducted with the protagonist Mr Ravi Sharma and the trade union members at the regional office of ABC Ltd., Kolkata and Rampur Terminal, respectively, to convert the narratives in the form of a fictitious case study. Four rounds of interviews were conducted by the author to complete the data collection procedure. The company™s-related information was sourced through a secondary database furnished by company™s officials. However, the data about the company, the key characters and other recognizable information have been disguised to preserve the confidentiality of information.

Findings

The strike was called by the contract workers at Rampur terminal for two primary reasons, namely, wage increase and giving preference to local people for employment whether regular or contract. Mr Ravi Sharma could pacify the unforeseen situation by adopting two-pronged strategies, namely, first, he could successfully gain the confidence of the union leader and secondly, set the environment for the conciliation proceeding so that agreement settled will not be failed to be implemented.

Originality/value

The case uses a system perspective of Industrial relation proposed by Dunlop (1958) to highlight the interplay between employer, government and trade unions influenced by politics and mafia that determine eventually the industrial peace in the organization.

Details

Vilakshan - XIMB Journal of Management, vol. 18 no. 2
Type: Research Article
ISSN: 0973-1954

Keywords

1 – 10 of 656
Per page
102050