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The purpose of this paper is to study the unexpected consequences in the operation of urban environments. Prediction within the urban planning process often presents difficulties and unintended consequences. It is not enough to develop a good project. Unexpected consequences are possible because of the environment. The authors argue that these problems of uncertainty can be minimized with citizen participation and the use of new technologies.

The problem of how urban planning initiatives result in unexpected consequences is described. These effects are determined by studying a series of cities and real urban environments. A case study on urban accessibility is developed for a better understanding of the problem.

Avoiding unexpected consequences in the operation of urban environments is strongly linked to the concept of Smart City 3.0. This concept is based on the co-creation. In this line to address the problem, a citizen-centric methodology using the latest information and communications technologies and internet of things technologies is presented. As a practical application, different categories of unexpected events related to the Faculty of Education building at the University of Alicante have been identified as a consequence of the impact of its environment. An uncomfortable or non-accessible environment causes unforeseen behaviour of individuals.

There are no analytical tools to investigate how aspects of the urban environment cause uncertainty about the acceptance of projects by future citizen users. This work takes a step forward in that direction.

Rural society is increasingly open to a globalized world, and migration from rural areas to cities is becoming increasingly important. Many rural areas face depopulation, an aging population, and limited access to a range of services. To address this challenge, the Information and Communication Technologies (ICT) involved in the concept of smart villages have much to offer. In order to streamline the debate, this chapter proposes a methodology based on resilience. Resilience is defined as the ability of a habitat or system to recover to its initial state when the disturbance to which it has been subjected has ceased. In this regard, a retrospective of rural areas is proposed based on the experience of the garden city model, for which the advantages of rural areas were evident over those of urban areas. The objective is to reconsider the intrinsic qualities of rural areas in order to recover and enhance them with the added value of the European Union (EU) Smart Villages approach. These facets will be the driving forces behind sustainable development. In conclusion, a number of recommendations are presented, including the development of a catalog, structured by regions and territories, of rural areas and their different potentials and opportunities, for the development of smart villages projects.

Smart village may be a new, and for that matter a rather fancy, concept, yet the thrust of problems and challenges that it speaks to is by no means trivial or new. Hence the imperative inherent in the smart village concept and debate is to diagnose the status quo, propose viable ways of addressing problems and challenges, build consensus about the need to take action, and to actually follow the suit at micro-, mezzo-, and macro-levels. The concept of smart village made its inroad into the policymaking and academic debates nearly simultaneously, thus suggesting that a window of opportunity exists to undertake concerted action in view of revitalizing rural areas, and so villages, across the European Union. This chapter offers an insight into the conceptual and empirical caveats and opportunities the concept and, indeed, approach termed ‘smart villages’ brings about. To this end, the genealogy and the relevance of the concept and the approach are discussed. Against this background, the content of the entire volume is elaborated. A few final remarks follow.