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The emergence of the digital marketplace has changed everything about how products are bought and sold. Over the past decade, US corporations have spent billions of dollars improving the structural integrity of a system designed by the seller to educate customers on the merits of their products and company. But that strategy survives only as long as a seller‐controlled environment dominates. Now customers dictate the future of many selling strategies. The author comments on nine building blocks that constitute the foundation for innovation and prosperity in the digital economy.

In the face of an uncertain, even down‐turning, economy, many executives are finding the pressures of improving shareholder value have replaced the intense pressures of the dot‐com era. The prosperity of the 1990s raised the bar in terms of shareholder expectations. Acronym‐laden, technology‐based strategies established new concepts of silos. Customers have become obsessed with self‐determination and control. In business‐to‐business (B2B) operations, success will depend on developing interdependencies within the entire food chain of companies that serve the ultimate consumer. The authors suggest a Return on Customer (ROC^TM) measurement that can help business executives maximize their efforts to meet customer needs.

This review is divided into three sections describing the state of the Canadian clothing market; the trade situation and the penetration of the market by American retailers, giving an interesting insight into the ongoing internationalisation of the sector. It is based upon articles published in Apparel Insights (The Canadian Apparel Market Newsletter) and the material is reproduced with permission from the aforementioned ‘Apparel Insights — A Canadian Quarterly Apparel Market’, a newsletter published by Apparel Management Insights, PO Box 694, Postal Station B, Ottawa, ON KIP 598, Canada (publisher: Constantine Campaniaris; editor: Jim Heppell). Data from the Canadian Apparel Market Monitor were provided by Randy Harris of Kormos, Harris and Associates.

The emergence of climate science denialism in the United States provides a challenge to STS theories of the relationship between scientific expertise and public policy because a situation of epistemic rift occurs: the capacity of scientific consensus to establish the grounds of political debate is broken, and the standard circulation of expertise from the scientists and funding from the state is interrupted. Three mechanisms for the containment of scientific expertise are studied: direct intellectual suppression of climate scientists, industry support of contrarian scientists and policymakers, and cutbacks on government research programs that support climate change. This situation politicizes climate scientists, who are drawn into the public sphere as a counterpublic to the effort to contain the circulation of their knowledge in the political field. Although the strategy of contained expertise has been effective in blocking climate legislation at the federal government level in the United States, it may be losing effectiveness, and an emergent alternative strategy based on adaptation may be coming to replace it. Factors that affect the reduction in the capacity to contain the circulation of scientific expertise are also analyzed.

Randy Hodson’s research on workplace inequalities and dignity at work asks vital questions about the capacity of employment to provide the resources needed to support a decent life. A decent life involves not merely the capacity to meet basic needs but also the possibility of investing in upward mobility, for example by pursuing a college degree. Rising employment inequalities and slow-growing wages in the United States over the past several decades have challenged the capacity of ordinary workers to make these investments. Yet worries about college affordability are more likely to be expressed as a concern over the price of schooling than as a concern over the returns to work. In this chapter, I conduct an historical analysis of trends in the costs of college compared to trends in wages from the 1970s to the 2000s in order to evaluate how stagnating wages affected the possibilities for paying for college, using several different data sources on college costs and wages. I focus on the question of how much money a student worker could earn toward the costs of college. I show that over time student work became a significantly less lucrative undertaking and would have covered less of the costs of college over time even if college costs had remained stable. I conclude that we must pay attention to how the jobs crisis affects a range of institutions and growing stratification in opportunity in America. As Randy Hodson argued in his voluminous research, dignity at work has far-reaching consequences for the chances of a decent life.

Increased worker autonomy and participation are being proclaimed as the foundation for economic competitiveness in the 1990s (Reich, 1991). Management has been generally favorable towards such strategies and surveys of workers also indicate widespread support (Hackman, 1990). However, trade unionists fear that these new organizations of work are, at least in part, being sponsored by management in an attempt to undermine unions and manipulate workers (Grenier, 1988; Parker, 1985). More cautious forms of this argument propose that participation schemes are initiated to extract from workers the important “working knowledge” (Kusterer, 1978) and “tricks of the trade” (Thomas, 1991; Hodson, 1991) that are often workers' resource in bargaining with management over wages and conditions. Participation schemes may also lead to the unraveling of “informal agreements” between workers and front line supervisors concerning work effort and work procedures that both labor and management would prefer to keep hidden (Thomas, 1991:8).

Scholarship on reputation in and of organizations has been going on for decades, and it always has separated along level of analysis issues, whereby the separate literatures on individual, group/team/unit, and organization reputation fail to acknowledge each other. This sends the implicit message that reputation is a fundamentally different phenomenon at the three different levels of analysis. We tested the validity of this implicit assumption by conducting a multilevel review of the reputation literature, and drawing conclusions about the “level-specific” or “level-generic” nature of the reputation construct. The review results permitted the conclusion that reputation phenomena are essentially the same at all levels of analysis. Based on this, we frame a future agenda for theory and research on reputation.