Wen Zheng, Senarath Dharmasena, Oral Capps Jr and Ramkumar Janakiraman
The purpose of this paper is to investigate the factors affecting consumer demand for and the effects on tax on sparkling and non-sparkling bottled water in the USA.
Abstract
Purpose
The purpose of this paper is to investigate the factors affecting consumer demand for and the effects on tax on sparkling and non-sparkling bottled water in the USA.
Design/methodology/approach
Using nationally representative data from 62,092 households and tobit econometric procedure, conditional and unconditional factors affecting the demand for sparkling and non-sparkling bottled water were estimated.
Findings
The own-price elasticity of demand for sparkling and non-sparkling bottled water is −0.664 and −0.229, respectively. Coffee, fruit drinks, whole milk and tea are substitutes for non-sparking bottled water. Non-sparking bottled water, coffee, fruit drinks and whole milk are substitutes for sparking bottled water. Household income, race, region and presence of children significantly affect the demand for bottled water. A 10 percent increase in price due to a tax on bottled water decreased plastic use by 50 grams per household per year. This is equivalent to saving 9.5m pounds of plastic annually.
Research limitations/implications
Data used in this analysis only captured at-home consumption of bottled water by US households. While tax on bottled water may reduce the consumption of bottled water, it may increase the consumption of competitive beverages such as carbonated soft drinks or fruit drinks. Although the use of plastic with regards to water bottles may go down as a result of the tax, the plastic consumption could go up with regards to consumers’ increased purchase of other beverages. This might contribute net increase plastic bottle consumption, undermining the effects of a bottled water tax.
Originality/value
To the best of the authors’ knowledge, this study is the first to look at demand and tax aspects with regards to disaggregated bottled water products.
Details
Keywords
Hafizah Omar Zaki, Dahlia Fernandez, Omkar Dastane, Aini Aman and Soliha Sanusi
This study unravels the intellectual structure of virtual reality (VR) in digital marketing (DM) research, identifies core research gaps and presents future research avenues. The…
Abstract
Purpose
This study unravels the intellectual structure of virtual reality (VR) in digital marketing (DM) research, identifies core research gaps and presents future research avenues. The study also conducts a performance analysis of publications in the field and identifies the most important stakeholders of the stated topic.
Design/methodology/approach
The Web of Science database was used to retrieve the publications that were relevant to the topic between 2012 and 2022. Biblioshiny, a shiny app for the Bibliometrix R package, is used to conduct a bibliometric analysis by decoding the results into several visual representations.
Findings
This report includes the most prolific contributors, keyword analysis results, productive nations, authors and connections, as well as the most often cited publications on VR in DM. In DM research, numerous perspectives on VR were looked at, explored and revealed.
Practical implications
The findings provide a new perspective and understanding of the issue for researchers in order to improve their research insights in the field. This study will also benefit marketing practitioners in ensuring the sustainability and innovativeness of technology used to run their DM campaigns.
Originality/value
This research provides the first bibliometric analysis of the citation works and productivity in the field of VR in DM using Biblioshiny, identifies core research gaps and provides future research agenda which can be useful to advance the research understanding in this context.
Details
Keywords
Andrew Rohm, Velitchka D. Kaltcheva and George R. Milne
Online social media are dramatically changing the ways in which firms and their consumers interact. The purpose of this paper is to analyze the role of social media platforms such…
Abstract
Purpose
Online social media are dramatically changing the ways in which firms and their consumers interact. The purpose of this paper is to analyze the role of social media platforms such as Facebook and Twitter among younger consumers (“digital natives”) in their interactions with brands. To investigate this, the authors conduct a mixed-method study including latent class analysis (LCA) to examine the role of social media among younger consumers (referred to as “digital natives”) in their interactions with brands.
Design/methodology/approach
A mixed-method approach including both qualitative analysis and LCA was used to analyze daily interactions between consumers and specific brands across two primary social media platforms (Facebook and Twitter). Data were collected by means of a social media platforms (Facebook and Twitter). Data were collected by means of a social media diary collected over a one-week period.
Findings
The findings from this study suggest that brand-consumer interactions driven by social media can be characterized by five primary motivations or themes: entertainment, brand engagement (specifically identification with or connection to the brand), timeliness of information and service responses, product information, and incentives and promotions. The authors also identify relationships among these themes related to respondents' age, gender, and social media use.
Research limitations/implications
Although social media have become a widespread form of communication and interaction between brands and consumers, research regarding the nature of social media-driven brand-consumer interactions is only now developing. Drawing on the perspectives of consumer online engagement and uses and gratifications theory, the results from this study are important to guiding future brand-customer interaction research. These findings help extend previous research by identifying consumer motivations that underlie social media usage in brand engagement.
Practical implications
These results highlight the role of social media in helping brands to be proactive in their consumer communications and interactions, in areas such as communicating product information, addressing customer service issues, engaging consumers with content relevant to the brand, providing timely information regarding promotions and new product launches, and fostering consumer-generated comments. Managers should also recognize that younger digital natives interact with brands via social media differently (e.g. for pure entertainment) than older individuals.
Originality/value
This study provides new insights to the nature of brand-consumer interactions, engagement, and outcomes driven by social media.