The purpose of this research paper is to evaluate and estimate the cybersecurity maturity and awareness risk for workforce management in railway transportation by using…
Abstract
Purpose
The purpose of this research paper is to evaluate and estimate the cybersecurity maturity and awareness risk for workforce management in railway transportation by using Railway-Cybersecurity Capability Maturity Model (R-C2M2) and Information Security Awareness Capability Model (ISACM), respectively.
Design/methodology/approach
This research uses a case study strategy, so primary data comprise the majority of data collected. These data were collected through interviews and questionnaires. The secondary data were collected from the literature, technical reports and standards.
Findings
The results show that there is a gap in cybersecurity awareness within the workforce and there is a need to improve this gap. This paper provides some of the recommendations and literature to enhance cybersecurity workforce culture within railway organizations.
Practical implications
In this paper, the authors have demonstrated that cybersecurity awareness has positive impact on the overall dependability of the railway system.
Originality/value
This paper describes the importance of cybersecurity awareness and training in building more cyber resiliency across the operation and maintenance of railway.
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Mustafa Aljumaili, Ramin Karim and Phillip Tretten
The purpose of this paper is to develop data quality (DQ) assessment model based on content analysis and metadata analysis.
Abstract
Purpose
The purpose of this paper is to develop data quality (DQ) assessment model based on content analysis and metadata analysis.
Design/methodology/approach
A literature review of DQ assessment models has been conducted. A study of DQ key performances (KPIs) has been done. Finally, the proposed model has been developed and applied in a case study.
Findings
The results of this study shows that the metadata data have important information about DQ in a database and can be used to assess DQ to provide decision support for decision makers.
Originality/value
There is a lot of DQ assessment in the literature; however, metadata are not considered in these models. The model developed in this study is based on metadata in addition to the content analysis, to find a quantitative DQ assessment.
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Professor Aditya Parida and Dr Ramin Karim and Dr Uday Kumar
Ravdeep Kour, Phillip Tretten and Ramin Karim
The purpose of this paper is to demonstrate how research within the railway sector is developing eMaintenance solutions using the cloud and web-based applications for improved…
Abstract
Purpose
The purpose of this paper is to demonstrate how research within the railway sector is developing eMaintenance solutions using the cloud and web-based applications for improved condition monitoring, better maintenance and increased uptime. This eMaintenance solution is based on the on-line data acquisition, integration and analysis leading to effective maintenance decision making.
Design/methodology/approach
In the proposed methodology, data are acquired from railway measurement stations to the eMaintenance cloud, where they are filtered, fused, integrated and analysed to assist maintenance decisions. Extensive consultation with stakeholders has resulted in the analysis of railway data.
Findings
The paper provides a concept for a web-based eMaintenance solution for railway maintenance stakeholders for making fact-based decisions and develops more efficient and economically sound maintenance policies. Train wheels reaching their maintenance and safety limits are visualised in grids and graphs to assist stakeholders in making the appropriate maintenance decisions.
Practical implications
In this paper the authors have demonstrated that the wheel profile and force data can be remotely collected through cloud utilisation. The information generated can be used for maintenance decision making. Similarly, other measurable data can also be utilised for maintenance decision making.
Originality/value
This paper describes the importance of eMaintenance solution through online data analysis to make effective and efficient railway maintenance decisions, as a case study.
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Phillip Tretten and Ramin Karim
The purpose of this paper is to explore and study the aspects of usability related to eMaintenance solutions. The study aims to expand the domain of eMaintenance by increasing the…
Abstract
Purpose
The purpose of this paper is to explore and study the aspects of usability related to eMaintenance solutions. The study aims to expand the domain of eMaintenance by increasing the usefulness of the computerized maintenance management systems (CMMS) through improved usability.
Design/methodology/approach
The paper opted for an exploratory study using interviews, one expert focus group discussion, and observations.
Findings
The paper provides insights on specific usability characteristics that can be adapted to eMaintenance solutions for industrial usage, e.g. aviation and process industry. The findings show that the current implementations of eMaintenance solutions in CMMS, in many cases, suffer from an insufficient level of usability. This has led to usability issues resulting in errors and mistakes. The result is a call for a more user-based focus, in which, the system needs to be easily understood, easily navigated, containing the necessary information to conduct maintenance tasks, tracking of the work conducted and who was involved, and the system needs to be compatible with other systems so that necessary information can be accessed via the CMMS.
Research limitations/implications
Because of the chosen research approach, the research results may lack generalizability. Therefore, researchers are encouraged to test the proposed propositions further.
Practical implications
The paper includes implications for the development of a CMMS, which could have positive effects for maintenance tasks.
Originality/value
This paper fulfills an identified need to study how CMMS actually fulfill the task they are designed to do.
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Ramin Karim and Peter Söderholm
The purpose of this paper is to explore the transferability of ICT‐solutions for providing support information services from eHealth to eMaintenance.
Abstract
Purpose
The purpose of this paper is to explore the transferability of ICT‐solutions for providing support information services from eHealth to eMaintenance.
Design/methodology/approach
The applied research approach takes the form of a single‐case study supported by a literature study. Empirical data were collected through documents, observations and interviews. The conclusions of the study were verified by key informants.
Findings
The study indicates some major problems that have to be overcome when implementing support information services using an ICT‐solution (e.g. to manage heterogeneous organizations; manage heterogeneous eService‐environments; and enable context and situation awareness in eServices). Further, the study has identified and graded some solutions, which address these problems and are transferable from eHealth to eMaintenance.
Practical implications
The studied case is in the forefront of eHealth solutions and can therefore act as a guidance for those involved at different stages of eHealth implementation. At the same time, eHealth is an application domain with stringent safety and security requirements, which makes the findings valuable for persons involved in support information services related to complex and critical technical systems, e.g. aircraft systems.
Originality/value
The paper reports on experiences from an actual eHealth solution and not just about the concept of eHealth. Hence, it has implications for both practitioners and researchers.
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The purpose of this paper is to presents the current and prospective state of affairs when it comes to the information and communication technologies (ICTs) in condition…
Abstract
Purpose
The purpose of this paper is to presents the current and prospective state of affairs when it comes to the information and communication technologies (ICTs) in condition monitoring (CM) and maintenance, especially for the e-maintenance approach.
Design/methodology/approach
The author presents some of the standards for the domain of interest, such as the open system architecture condition-based maintenance. In addition, the e-maintenance approach is gone through as well as such ICTs as, for instance, the emergent web technologies, the service-oriented architecture (SOA), the web services and the Web 2.0 are analysed.
Findings
The findings highlight the need for a clearer understanding of the characteristics of different ICTs, such as Web 2.0 technologies, Cloud computing, agent technologies, etc., to be able to use them in an optimal manner for various purposes in the e-maintenance applications. In addition, the standardisation of the emergent ICTs different aspects is shown to be an important factor for the development of different phases of software as well as for its overall acceptance.
Research limitations/implications
The given work presents the current and emergent ICTs for the domain of interest and provides the discussion and various issues connected to these ICTs.
Practical implications
The author provides practical implications of the different ICTs mentioned in the paper, i.e. benefits and possibilities as well as risks when those technologies are implemented for CM and maintenance, especially for the e-maintenance.
Originality/value
The paper provides insight into various current and prospective ICTs for the domain of interest that provides important knowledge for different employees with the objective of a purchase, users of the system, such as technicians, maintenance engineers as well as developers of these systems. Consequently, the paper provides knowledge of different characteristics of the current and prospective technologies, which is important to take into account in order to be able not only to use them in an optimal manner, but also to understand possible constraints if they are used in the system and in applications in the domain.
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Peter Söderholm and Per Norrbin
The purpose of this paper is to describe an information logistic framework for continuous dependability improvement that is applied within Sweden to improve the operational…
Abstract
Purpose
The purpose of this paper is to describe an information logistic framework for continuous dependability improvement that is applied within Sweden to improve the operational availability performance of the railway system.
Design/methodology/approach
The applied study approach is a case study of the Swedish iron ore transports, described from the perspectives of the infrastructure manager and the operator of the rolling stock. Qualitative data were collected through interviews, workshops and document studies, while quantitative data were collected through databases. As a framework for analysis, international standards within the dependability area were applied. Finally, the conclusions of the study were verified by key informants.
Findings
Information logistics provides methodologies and technologies to support continuous dependability improvement through monitoring of the operational availability performance and its included aspects of reliability performance, maintainability performance and maintenance support performance.
Practical implications
The operational availability performance of technical systems is crucial to provide a quality of services that fulfils the requirements of stakeholders. Hence, continuous dependability improvement is necessary to keep pace with increasing stakeholder requirements and ongoing system degradation to enable stakeholder satisfaction. The framework is based on best practices and international standards.
Originality/value
The proposed framework includes an integration of methodologies and technologies from the information technology and dependability management areas that considers both railway infrastructure and rolling stock.
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Mustafa Aljumaili, Karina Wandt, Ramin Karim and Phillip Tretten
The purpose of this paper is to explore the main ontologies related to eMaintenance solutions and to study their application area. The advantages of using these ontologies to…
Abstract
Purpose
The purpose of this paper is to explore the main ontologies related to eMaintenance solutions and to study their application area. The advantages of using these ontologies to improve and control data quality will be investigated.
Design/methodology/approach
A literature study has been done to explore the eMaintenance ontologies in the different areas. These ontologies are mainly related to content structure and communication interface. Then, ontologies will be linked to each step of the data production process in maintenance.
Findings
The findings suggest that eMaintenance ontologies can help to produce a high-quality data in maintenance. The suggested maintenance data production process may help to control data quality. Using these ontologies in every step of the process may help to provide management tools to provide high-quality data.
Research limitations/implications
Based on this study, it can be concluded that further research could broaden the investigation to identify more eMaintenance ontologies. Moreover, studying these ontologies in more technical details may help to increase the understandability and the use of these standards.
Practical implications
It has been concluded in this study that applying eMaintenance ontologies by companies needs additional cost and time. Also the lack or the ineffective use of eMaintenance tools in many enterprises is one of the limitations for using these ontologies.
Originality/value
Investigating eMaintenance ontologies and connecting them to maintenance data production is important to control and manage the data quality in maintenance.