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Article
Publication date: 20 May 2019

Vasumathi Arumugam, Rajesh Mamilla and Anil C.

The government has taken an initiative to improve the MBBS admission process in the country to eradicate the academic dishonesty and encourage the deserving candidates for MBBS…

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Abstract

Purpose

The government has taken an initiative to improve the MBBS admission process in the country to eradicate the academic dishonesty and encourage the deserving candidates for MBBS enrolment. The Supreme Court has paved the way to hold the National Eligibility-cum-Entrance Test (NEET), a common entrance test for admission to undergraduate and postgraduate medical courses, from the 2016-17 academic year onwards. This paper aims to focus on the contention raised by various stakeholders associated with it and examines the pass percentage of plus two State Board examinations in 2015, 2016 and 2017 and admission details for 2016 and 2017.

Design/methodology/approach

The researchers adopted exploratory research. The researchers studied the medical admission process at national and global levels. They collected data of MBBS admission, NEET, State Board and CBSE plus two results and information from newspapers, website and magazine articles. Many experts published articles in newspapers. No study analysed data and made an exhaustive exploratory study. This motivates the researcher to do the same. Simple percentage, percentage change, correlation analysis and the sign test are used to determine whether the State Board or CBSE students get benefitted out of NEET to become medical professionals.

Findings

There is no significant relationship between MBBS enrolment of students (both State Board and CBSE students) before and after the NEET was introduced. From correlation analysis, it is inferred that the pass percentage of students who studied under State Board and MBBS enrolment were lesser in 2017 than 2016. It is also inferred that many districts students’ enrolment in MBBS course have increased from 2016 to 2017. The researchers concluded that because of NEET, CBSE students got more enrolment in MBBS course in 2017 compared with State Board students in 2016.

Research limitations/implications

The researchers found that the students with State Board examinations enrolled in lesser number for MBBS course than CBSE students in Tamil Nadu. There is a scope for improvement in designing and implementing NEET with the deliberations among different stakeholders involved with the medical education system, which will help in reducing the rampant corruption and, most importantly, pave the way for a selection based on merit in medical education. Possibly, this will also work as a safeguard to the sanctity of the medical profession in India and at the global level.

Originality/value

The researcher collected data from newspapers, websites and journals. Many experts discuss about, for and against NEET. No one analysed the data. This is a unique article that has more statistical analysis and meaningful interpretations from analysis. This paper will be useful to the government at national and global levels to frame medical admission procedure and policies.

Details

Quality Assurance in Education, vol. 27 no. 2
Type: Research Article
ISSN: 0968-4883

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Article
Publication date: 8 May 2017

Susie Khoo, Huong Ha and Sue L.T. McGregor

This paper focuses on students’ perceptions of the quality of non-academic services received in higher education. While the important role played by expectations and perceptions…

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Abstract

Purpose

This paper focuses on students’ perceptions of the quality of non-academic services received in higher education. While the important role played by expectations and perceptions in students’ evaluations of such services has been discussed in much of the service quality literature, there is insufficient work in the private tertiary educational sector (PTES). Thus, the purpose of this paper is to examine the relationships between service quality, student satisfaction, and behavioural intentions in the PTES, using Singapore as a case study.

Design/methodology/approach

This study adopted quantitative research to address the research questions. Primary data were collected from 324 valid responses from a survey conducted in two private tertiary educational institutes (PTEIs) in Singapore.

Findings

The results suggested that perceived service quality is positively correlated to satisfaction; perceived service quality and satisfaction are positively correlated to favourable behavioural intentions; and the relationships among perceived service quality and loyalty and paying more for a service are mediated by satisfaction.

Originality/value

This study is significant as the results provide better insights for Singaporean administrators in PTEIs, which is an under-researched area. Generally, the results will have far-reaching implications for all stakeholders in the delivery and consumption of education services in PTEIs, within and beyond Singapore.

Details

International Journal of Educational Management, vol. 31 no. 4
Type: Research Article
ISSN: 0951-354X

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