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1 – 10 of 13Rajeev Sawhney and Narendar Sumukadas
Seeks to show how developing countries are becoming important links in global sourcing networks. However, inefficient functioning of governments as customs‐clearance agents…
Abstract
Purpose
Seeks to show how developing countries are becoming important links in global sourcing networks. However, inefficient functioning of governments as customs‐clearance agents adversely impacts the flow of goods to and from these countries. This uncertainty not only impacts firms in the developing countries, but also seeps into the global supply networks in which these firms participate. Existing strategic supplier partnership (SSP) models do not address the role of government.
Design/methodology/approach
This paper utilizes observations gathered from a field study to understand better the mechanisms that companies use to cope with government‐induced import uncertainty. The paper draws insights from a buyer‐buyer collaboration mechanism found among a few firms in the printed circuit board manufacturing industry in India. To generalize the findings to other settings, the paper investigates how such a mechanism came to be, and how others in different settings might benefit from similar mechanisms.
Findings
The paper advances nine theoretically grounded propositions regarding other situations in which such buyer‐buyer collaboration may be suitable in other industries or countries.
Research limitations/implications
The propositions advanced here need to be subjected to empirical examination, to test and extend the theory's boundaries to other industries and countries. Several “original” concepts generated here need to be developed into researchable constructs, and valid, reliable instruments need to be generated.
Originality/value
The propositions advanced here regarding buyer‐buyer cooperation among competing firms represent a clear extension of the traditional buyer‐supplier cooperation extensively studied in SSP models. Moreover, the results are highly usable and add value to supply chain practices.
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Mohanbir Sawhney and Pallavi Goodman
After a successful transition from a projects-based IT business services company to a platform-driven analytics company, Saama's core leadership team gathered in 2017 to…
Abstract
After a successful transition from a projects-based IT business services company to a platform-driven analytics company, Saama's core leadership team gathered in 2017 to brainstorm the next phase of its growth. The year before, the team had decided to narrow its target market to the life sciences vertical. Saama now had to decide how to execute on this focused strategy by choosing a growth pathway within the life sciences vertical. Saama's leadership team was considering three alternatives: acquiring new customer accounts, developing existing customer accounts, or developing new products by harnessing artificial intelligence (AI) and blockchain technologies. The team had to evaluate these growth pathways in terms of both short- and long-term revenue potential, as well as their potential for sustaining Saama's competitive advantage.
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Kishalay Adhikari and Rajeev Kumar Panda
The present research attempts to empirically examine the influence of consumer-brand engagement, its potent antecedents, and relationship quality towards creating and enhancing…
Abstract
Purpose
The present research attempts to empirically examine the influence of consumer-brand engagement, its potent antecedents, and relationship quality towards creating and enhancing brand loyalty of automobile brands in Indian context.
Design/methodology/approach
Primary data through survey questionnaires were used to gather empirical data from 443 automobile consumers, out of which 417 samples were included in the final analysis. Structural equation modelling technique was used for assessing the hypothesized direct and indirect relationships among the constructs.
Findings
The empirical findings exhibit consumer involvement and brand interactivity contributes positively and significantly towards consumer-brand engagement, while self-brand image congruity does not significantly influence consumer-brand engagement. Further, mediation analysis results show that relationship quality partially mediates the linkage between consumer-brand engagement and brand loyalty.
Research limitations/implications
The outcomes of this research may provide novel insights and contribute to the limited body of knowledge regarding consumer-brand engagement. In addition, the findings may assist the automobile brand managers and market strategists to design strategies aimed at developing long-term consumer relationships.
Originality/value
This empirical research assesses the mediating effect of relationship quality in the linkage between consumer-brand engagement and brand loyalty for automobile brands, and to the best of our knowledge, has not been attempted by prior researchers in this domain.
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Monica Fait, Rosa Palladino, Francesco Saverio Mennini, Domenico Graziano and Martina Manzo
Sustainable development involves companies on an individual, organizational and social level requiring the adoption of business models or innovations capable of privileging the…
Abstract
Purpose
Sustainable development involves companies on an individual, organizational and social level requiring the adoption of business models or innovations capable of privileging the co-creation of mutual value with a view to sustainability. From an organizational perspective, this paper aims to show that knowledge brokers, by making explicit their roles as mediators of interactions and acting on dynamic capabilities (DCs), can generate a proactive approach to the three dimensions of sustainability and specifically allows capabilities to positively impact the propensity toward sustainable supply chain management (SSCM) practices.
Design/methodology/approach
This study offers an empirical analysis of 200 companies in the agro-food sector participating in a knowledge brokerage system activated by protection consortia. It uses a multiple regression technique that allows for observing relationships between DCs and SSCM.
Findings
Absorptive, adaptive and innovative capabilities, when understood and brokered, have a positive and direct impact on the SSCM.
Originality/value
As there have rarely been frameworks developed that correlate knowledge brokerage, DCs and sustainability, this paper suggests that DCs, when adequately valued by the knowledge broker, allow for identifying the requirements of the various stakeholders regarding sustainability and changes in market scenarios to generate sustainability practices along the supply chain.
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Luciano Fratocchi and Cristina Di Stefano
Production activities affect environmental and social pillars of firm’s sustainability. Therefore, decisions regarding where products are manufactured have a tremendous impact on…
Abstract
Purpose
Production activities affect environmental and social pillars of firm’s sustainability. Therefore, decisions regarding where products are manufactured have a tremendous impact on a firm’s sustainability. However, until now, interdependencies among back-shoring decisions and sustainability issues have been rarely addressed. This paper aims to fill this research gap and develop avenues for future research.
Design/methodology/approach
The paper adopts an explorative approach based on a two-steps desk research strategy. In the first one, a structured literature review is implemented analysing 105 Scopus documents published up to August 2018. In the second step, empirical evidence of manufacturing back-shoring decisions coming from secondary sources is analysed and discussed.
Findings
The investigated research questions shed new light on the “how” back-shoring decisions are taken and implemented. The structured review and the empirical evidence show that environmental and social sustainability issues are increasingly assuming certain relevance for the academic debate and managerial decisions.
Research limitations/implications
The structured analysis of the selected literature and the empirical evidence sorted by the UnivAQ Manufacturing Reshoring Dataset clearly shows that neither scholars nor firms’ managers and entrepreneurs considered the environmental and social pillars of sustainability as the most relevant in terms of back-shoring drivers/motivation, outcome/benefit and/or barrier/enabler.
Practical implications
The paper suggests policymakers that sustainability-based legislations may influence – and support – the firm’s decision to backshore. At the same time, policymakers should carefully reflect on the role of market labour laws and ensure that relocations are not based on “informal subcontracting and informal employment”. At the same time, the paper suggest managers to adopt a “progressive” and/or a “selective” approach when implementing reshoring decisions based (also) on sustainability issues.
Originality/value
Even if other authors suggest that sustainability issues may be relevant for the reshoring decisions, this is the first attempt to define the base of knowledge on this topic and to suggest avenues for further research.
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Praveen Saraswat, Rajeev Agrawal and Santosh B. Rane
Organizations are continually improving their practices to improve operational performance. They already employ Lean Manufacturing techniques (LM) to reduce unnecessary waste…
Abstract
Purpose
Organizations are continually improving their practices to improve operational performance. They already employ Lean Manufacturing techniques (LM) to reduce unnecessary waste. Industry 4.0 techniques enhance operational performance in association with LM. Despite the proven benefits of LM principles and the advancements offered by Industry 4.0 technologies, many organizations struggle to integrate these approaches effectively. This research paper explores how LM principles can be combined with Industry 4.0 technologies to provide valuable guidance for businesses looking to adopt lean automation strategies.
Design/methodology/approach
A systematic literature review on LM and Industry 4.0 was done to investigate the possible technical integration of both methods. Ninety-two articles are extracted systematically from the Scopus and Web of Science databases. This study states a systematic literature review, including quantitative analysis of bibliographic networks and cluster analysis, to identify emergent ideas and their further implementation.
Findings
The research findings highlight the positive impact of integrating lean production with Industry 4.0 techniques, benefiting organizations in achieving their goals. A lean automation integration framework is proposed based on the literature review and the findings.
Practical implications
This study provides industry administrators and practitioners valuable guidance for enhancing organizational productivity. These implications can provide businesses with competitive advantages, enhance customer satisfaction, and enable them to adapt to the dynamic demands of the contemporary business environment.
Originality/value
This literature review study has substantially contributed to the technological integration of lean and Industry 4.0. The work has also identified potential emerging areas that warrant further research.
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Mahender Singh Kaswan, Rajeev Rathi, Jennifer Cross, Jose Arturo Garza-Reyes, Jiju Antony and Vishwas Yadav
This research aims to propose a framework to integrate Green Lean Six Sigma (GLSS) and Industry 4.0 to improve organizational sustainability.
Abstract
Purpose
This research aims to propose a framework to integrate Green Lean Six Sigma (GLSS) and Industry 4.0 to improve organizational sustainability.
Design/methodology/approach
The integration of GLSS and Industry 4.0 is proposed based on theoretical facets of the individual approaches. A generic, conceptual framework of an integrated GLSS-Industry 4.0 approach is then proposed using the application of different tools and techniques of GLSS and Industry 4.0 at different stages of the realization of a project.
Findings
Both approaches have common facets related to enablers and barriers, and the integrated application of tools and techniques of each approach supplements the common focus of both related to sustainability enhancement. The proposed, conceptual framework provides systematic guidelines from the project selection stage to the sustainment of the solution, with the enumerated application of different techniques and tools at each step of the framework.
Originality/value
This research is the first of its kind to propose the integration of GLSS and Industry 4.0 under the umbrella of a unified approach, including a conceptual framework of this integrated GLSS-Industry 4.0 approach.
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In assessing the contribution made by telecommunications in India by the state and civil society to public service, this article aims to identify the state's initial reluctance to…
Abstract
Purpose
In assessing the contribution made by telecommunications in India by the state and civil society to public service, this article aims to identify the state's initial reluctance to recognise telecommunications provision as a basic need as against the robust tradition of public service aligned to the postal services and finds hope in the renewal of public service telecommunications via the Right to Information movement.
Design/methodology/approach
This article follows a history of telecommunications approach that is conversant with the political economy tradition. It uses archival sources, personal correspondence, and published information as its primary material.
Findings
The findings suggest that public service telecommunication is a relatively “new” concept in the annals of Indian telecommunications and that a de‐regulated environment along with the Right to Information movement holds significant hope for making public service telecommunications a real alternative.
Originality/value
This article provides a reflexive, critical account of public service telecommunications in India and suggests that it can be strengthened by learnings gained from the continual renewal of public service ideals and action by the postal services and a people‐based demand model linked to the Right to Information Movement.
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