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This study aims to investigate the influence of personality characteristics (risk-aversion and self-consciousness) on skepticism toward online services information (STOSI), consumer stress and health.

A between-subjects experiment (n = 228) was designed to compare effects based on third-party organization endorsement (TPO endorsed vs nonendorsed).

Results revealed that personality characteristics positively influenced STOSI, which in turn escalated consumer stress. Furthermore, consumer stress predicted detrimental effects on consumer health (increased blood pressure and heartbeat). Regarding TPO endorsements, both the risk-aversive and self-conscious consumers showed lesser STOSI when exposed to TPO-endorsed ads compared with nonendorsed ads.

This study is one of the first to examine the effects of consumer personality on consumer health through STOSI and consumer stress. In addition, the remedial roles of TPO in coping with STOSI and consumer stress also accumulate to the novelty of this study.

This paper aims to present a technique that has been developed to study the wear in the camshaft and tappet. The engine manufacturers use the most suitable materials, lubrication additives and surface coatings to minimize friction in all the components of the engine. Reduced friction results in less wear of critical engine components. The researchers are constantly trying to find an improved lubrication formula which reduces the wear and friction coefficient at a considerably low price. In this regard, the cam follower interface is of much importance because most of the wear occurs in this interface.

The tappets and the cam lobes are analyzed to determine wear. A two-dimensional optical surface profilometer is used to measure the tappet wear, and a high-resolution linear variable differential transformer is used for the measurement of cam lobes. Tests are conducted on Mercedes Benz engine OM 646 under constant camshaft speed, constant inlet lubricant temperature and constant lubricant pressure to study the oil rheology on cam tappet wear.

The results show that the wear occurs on the cam tappet interface, which is almost a linear phenomenon, and it increases with use.

Customized jigs were made to measure wear of camshaft and tappet.

Purpose: For contemporary policing, the police–public communication process is one of the most essential elements of law enforcement management. The promotion of police–public relations, police integrity, and police accountability all depend upon effective communication. While ever a challenge for law enforcement agencies, the coming of the COVID-19 pandemic changed substantially the character of both mediated and interpersonal communication between the police and those policed as of 2020.

Methodology/Approach: Building upon the concept of electronic community-oriented policing (E-COP), this chapter proposes an expanded theoretical model of police–public online communication during a time in which in-person contacts are constrained and various forms of mediated communication assume major importance.

Findings: Using a sample of COVID-related police Facebook posts collected between February 1 and May 31, 2020, this chapter illustrates how the expanded E-COP model is helpful in orchestrating an effective police response to a major public health emergency. It also advances the argument that police–public online communication will be not only become widely used during the ongoing COVID-19 pandemic, but will likely become routinized.

Originality/Value: The proposed model also provides practical suggestions for law enforcement agency leaders who endeavor to advance the goals of community-oriented and guardianship-directed policing. Some likely barriers to more effective use of social media are singled out for special attention.

This paper describes the methodology of a PhD thesis that was a study of the regulatory practices in the private health care sector of Bangladesh. The paper begins by situating the methodology in the nature, context and significance of the study. As the study involved a policy analysis and evaluation these are defined and described. The paper concentrates on the research design and methodology, which involved the use of qualitative methods. The sampling is described and the methods used included in‐depth interviews, the taking of field notes based on observations and document analysis. Attention is also given to ethical issues. The problems that emerged and the limitations of the study design and methodology are also discussed.

This paper aims to assess state capacity in Bangladesh and to analyse the reasons for the apparent failure of public agencies in creating the conditions for and in enhancing sound governance in the country. Conflicts between political parties and the government's lack of clear policy goals have led to a political situation, which is fragile and largely dysfunctional.

The paper reviews the main conceptual literature on governance and state capacity and assesses the status of state institutions in Bangladesh – how they fare, the way they operate and their implications for governance.

The paper points to the failure of the state machinery in formulating and implementing sound policies. Successive governments have politicised the administrative system and compounded the inefficiency and ineffectiveness of the government. Corruption, nepotism, and clientalism have produced flaws and shortcomings at both political and administrative level. Political instability in government and poor governance has produced a state that is weak and fragmented.

It is mainly focused on one country and is a general overview of key developments, trends and flaws in the functioning of the state.

It is relevant for understanding the general trends and dynamics of state capacity building within a broad framework of governance in a developing country. The findings may be useful for policy makers in reform initiatives.

It provides an assessment of the practical problems of political and administrative management in an unstable political environment.

By any count or criterion, Pakistan is a national security state. It always was. The country has fought four wars with India, and it continues to suffer the devastating consequences of confrontation with its formidable neighbor – India; it has been put under siege for more than 40 years by the terrorist and religious extremist groups; it has suffered long spells of military rule; its political structure remains fragile; its civil society organizations are vulnerable, weak, and toothless; and its media, universities, research institutes, and judiciary are under huge stress. Given the state of affairs, the realization is rather slow to grow that human development strengthens national power and national security much more than weapons. It is in this context that a study on food insecurity in Pakistan has been undertaken. It aims to explain as to how a predominantly agricultural country has been reduced into a food resource poor country, and how has the neglect of social, economic, and cultural sectors made Pakistan more insecure. This study covers a number of related issues as well, but it mainly looks for answer to two questions: first, should food insecurity be studied in isolation as a separate issue or as a part of the larger issue of governance, security, and people; and second, isn't there a need to drastically restructure the economic, political, and security landscape and framework to significantly diminish poverty, illiteracy, and food insecurity in the country?

The purpose of this paper is to explore the impact of spiritual quotient (SQ) on the organisational sustainability from the Islamic perspective. Till date, many organisations around the world are facing environmental, social and economic issues affecting their organisational sustainability.

The present paper is conceptual paper based on literature review on employee’s behavioural issues and role of SQ for organisational sustainability.

This present paper argues that SQ must be considered as the important factor for employee development in the organisation. It develops spiritual awareness among employees which enhances their productivity within the organisation. Furthermore, SQ is necessary means of identifying and harnessing deeper inner resources with the capacity to care for the well-being of the organisation and advance its development.

The paper suggests SQ and its multi-dimensions with the implication for future research in organisational sustainability.

The paper discusses the development of the concept of SQ from the Islamic perspective.

The current study aimed to investigate how perceived human capital sustainability leadership (HCSL) affects work outcomes (i.e. work engagement and job satisfaction), specifically through the mediating role of knowledge sharing behaviour in the hospitality industry. Building on social exchange theory and conservation of resources theory, the authors propose that knowledge sharing behaviour is an attempt to share and expand an individual's resources, which in return motivates employees during work. Furthermore, through the mediating effect of knowledge sharing behaviour, the authors attempt to provide empirical evidence for organisational actions and employees’ reciprocating actions, therefore, triggering positive contribution.

The authors methodologically employed structure equation modelling for the analysis which includes reflective–formative higher-order construct (HOC) (i.e. HCSL). The authors tested the hypotheses with partial least square structure equation modelling (PLS-SEM) from a sample of 382 hotel employees who were selected through purposive sampling.

This study’s findings suggest that the employee engagement and job satisfaction regresses on HCSL and knowledge sharing behaviour. The study’s analysis also suggests that the relationships between the HCSL and work outcomes are mediated by knowledge sharing behaviour.

This study contributes to the sustainability leadership literature by looking into the integrated model of sustainable leadership from its four dimensions (i.e. sustainability leadership, ethical leadership, mindful leadership and servant leadership) and its consequences for work outcomes. Furthermore, the authors examined how knowledge sharing behaviour, being an underlining mechanism, affects these relationships, thus having implications for academia and practitioners.

The study aims to add to the existing literature on food supply chains by specifically taking into the redesigning of the alignment of storage, packaging and distribution practices in the modern complex supply chain. The redesign of the food supply chain’s storage, distribution and packaging is a transformative endeavor ultimately aimed at enhancing efficiency, sustainability and reliability.

In order to identify, classify and prioritize the main challenges, this study conducted an extensive analysis of the literature and experts’ opinions in the areas of academia, information technology and the food supply chain (FSC) using combined compromise solution method (CoCoSo) and complex proportional assessment (COPRAS).

The top three classes of key indicators revealed in this study are dynamic route optimization and on-demand delivery pods (RD4), implementation of active packaging with nanotechnology (RP3) and collaborative last-mile (RD2). The findings reveal that dynamic route optimization and on-demand delivery pods (RD4) and collaborative last-mile (RD2) are maintaining a balance between collaborative delivery networks through route optimization which is a very discussable theme in recent literature.

The research provides fresh insights into how perishable food shelf life parameters and the use of distribution networks within the short supply chain can be taken into consideration when redesigning the storage, packaging and distribution system for food supply chains.

This paper aims to explore the unavoidable role of Islamic spiritual intelligence in organisational sustainability. In the past two decades, increased unethical practices in organisations have resulted in the deterioration of their sustainability. Employees are continuously involved in unethical practices because of a lack of spirituality which is a serious concern for organisational sustainability.

This conceptual paper reviews relevant literature on Islamic spiritual intelligence and organisational sustainability to bridge a gap in the extant literature.

The review of the literature concluded that Islamic spiritual intelligence training must be included as a significant factor for employee development in the organisation. Islamic spiritual intelligence is coherent with the individual’s internal strength of having a pure heart and soul. A person with a pure heart and soul has a strong aspiration to act in an ethical way.

The review of literature is not detailed because of the dearth of information on Islamic spiritual intelligence training for organisational sustainability.

This paper will increase the understanding and link between Islamic spiritual intelligence and organisational sustainability. It suggests Islamic spiritual intelligence and its dimensions with the implication for future research in organisational sustainability.

This paper contributes to the literature related to the application of Islamic spiritual intelligence training programmes for employees, which will have a significant impact on organisational sustainability.