Vijay Kumar and Rangaraja P Sundarraj
– The purpose of this paper is to determine how different innovation patterns affect the financial performance of global technological firms.
Abstract
Purpose
The purpose of this paper is to determine how different innovation patterns affect the financial performance of global technological firms.
Design/methodology/approach
The authors integrate the theories of innovation performance with those of Schumpeter’s innovation patterns, namely, creative destruction and creative accumulation. Data spread over 20 years is used to investigate the influence of innovation on the firm performance.
Findings
Panel regression results indicate that, as compared to creative-destruction innovation, creative-accumulation patterns have a better firm performance, have a moderating effect on innovation-performance relationships, and have a better propensity to deal with difficult economic periods.
Research limitations/implications
There is a scarcity of research that considers the effects of Schumpeterian patterns on innovation performance, especially ones dealing with the technology sector. Future work could consider other innovation variables (besides innovation patterns), as well as whether the results hold in other sectors.
Practical implications
The findings indicate that in the tech-sector firms must continue to innovate.
Originality/value
From the research perspective, the work integrates two streams of literature into a comprehensive model, and provides a holistic test for it. For tech-sector managers, the research provides one point of motivation for carrying out innovation even during a troubled economy.
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Ali A Alalwan, Yogesh K. Dwivedi, Nripendra P. Rana and Antonis C Simintiras
– The purpose of this paper is to examine the main factors predicting the Jordanian customers’ intention and adoption of telebanking.
Abstract
Purpose
The purpose of this paper is to examine the main factors predicting the Jordanian customers’ intention and adoption of telebanking.
Design/methodology/approach
Perceived usefulness, trust, and self-efficacy are all formulated over the proposed conceptual model as key factors determining behavioural intention while the adoption of telebanking is supposed to be predicted by both behavioural intention and perceived usefulness. A self-administered questionnaire was allocated to gather the empirical data from a convenience sample of Jordanian banking customers. Structural equation modelling was applied to validate the conceptual model and verify the research hypotheses.
Findings
Statistical results largely support the predictive validity of the conceptual model which is able to account for 68 per cent of variance in behavioural intention. Additionally, perceived usefulness, trust, and self-efficacy (listed in order of their influence) are all found to be significant factors predicting behavioural intention. Behavioural intention and perceived usefulness were also confirmed to have significant influence on the adoption behaviour.
Research limitations/implications
The data for the current study were obtained by using a convenience sample of Jordanian banking customers; this could negatively reflect on the result generalisability. In addition, this study fully focused on the customers’ perspective; yet, it has not looked at this problem from the service providers’ perspective. Therefore, future studies should look at this challenge from the service providers’ perspective.
Originality/value
This study was able to comprise a fundamental contribution by examining the telebanking as a more novel technology in Jordan, which has not been examined yet. Accordingly, the current study has successfully formulated a deep view regarding the most important aspects predicting the Jordanian customers’ intentions towards such an emerging system. This also helps to provide practical guidelines for banks to choose a suitable marketing strategy that could enhance the customers’ adoption of telebanking.
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Tom Bramorski, Manu Madan, Jaideep Motwani and R.P. Sundarraj
Price has traditionally been the order‐winning criterion for ready‐to‐assemble (RTA) products such as furniture, bicycles, kit models, etc. In order to be able to compete in…
Abstract
Price has traditionally been the order‐winning criterion for ready‐to‐assemble (RTA) products such as furniture, bicycles, kit models, etc. In order to be able to compete in today’s demanding RTA market, manufacturers must increasingly emphasize quality, not price, as the order‐winning criterion. On the other hand, the order winners for external customers are time‐based – speed of delivery and flexibility. In this paper, we discuss the dimensions of RTA products’ quality. In addition, we discuss changes in business processes, information flow and information technology necessary to effectively improve the competitiveness of RTA manufacturers.
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Manohar Madan, Tom Bramorski and R.P. Sundarraj
The problems involved in assembly of packaged ready‐to‐assemble(RTA) products such as bicycles, furniture, etc., are well known. Someof the factors that contribute to the…
Abstract
The problems involved in assembly of packaged ready‐to‐assemble (RTA) products such as bicycles, furniture, etc., are well known. Some of the factors that contribute to the difficulty in assembly are unclear assembly instructions and poor grouping of parts in packages. Typically, RTA products are packed in one bulky carton with some parts, such as hardware, grouped in a separate package within the carton. As a result, consumers often spend a significant portion of the assembly time on searching for the right part. Through an experimental study we demonstrate that the assembly time can be significantly reduced by forming logical part groups (packages within the carton) according to the sequence of assembly operations. Our result is significant in the context of recent surveys that indicate customer dissatisfaction with the assembly of RTA products.
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Sathyanarayanan Venkatraman and Rangaraja Sundarraj
While the adoption of health-analytics (HA) is expanding, not every healthcare organization understands the factors impacting its readiness for HA. An assessment of HA-readiness…
Abstract
Purpose
While the adoption of health-analytics (HA) is expanding, not every healthcare organization understands the factors impacting its readiness for HA. An assessment of HA-readiness helps guide organizational strategy and the realization of business value. Past research on HA has not included a comprehensive set of readiness-factors and assessment methods. This study’s objective is to design artifacts to assess the HA-readiness of hospitals.
Design/methodology/approach
The information-systems (IS) theory and methodology entail the iterative Elaborated Action Design Research (EADR)method, combined with cross-sectional field studies involving 14 healthcare organizations and 27 participants. The researchers determine factors and leverage multi-criteria decision-making techniques to assess HA-readiness.
Findings
The artifacts emerging from this research include: (1) a map of readiness factors, (2) multi-criteria decision-making techniques that assess the readiness levels on the factors, the varying levels of factor-importance and the inter-factor relationships and (3) an instantiated system. The in-situ evaluation shows how these artifacts can provide insights and strategic direction to an organization through collective knowledge from stakeholders.
Originality/value
This study finds new factors influencing HA-readiness, validates the well-known and details their industry-specific nuances. The methods used in this research yield a well-rounded HA readiness-assessment (HARA) approach and offer practical insights to hospitals.
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R.P. Sundarraj, Manu S. Madan and Tom Bramorski
Ready‐to‐assemble products such as exercise bicycles and furniture have successfully been marketed to customers as a low‐cost alternative to fully assembled ones. Due to the…
Abstract
Ready‐to‐assemble products such as exercise bicycles and furniture have successfully been marketed to customers as a low‐cost alternative to fully assembled ones. Due to the difficulty of assembling the newer and complex products that are currently in demand, recent surveys suggest that a low‐cost strategy alone is inadequate to satisfy, let alone exceed, customer expectations. Research has shown that assembly time could be reduced if parts are grouped appropriately. Providing a grouping methodology for simplifying the assembly process for customers, without hampering the low‐cost manufacturing objective, is the aim of the research. Methodology, which is easy to implement on a computer, is significant due to the practicality of the problem in a fast‐growing industry.
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The concept of “routines” is used to classify diverse enterprise application systems (EAS) into a framework. The purpose of this paper is to discuss the theoretical underpinnings…
Abstract
Purpose
The concept of “routines” is used to classify diverse enterprise application systems (EAS) into a framework. The purpose of this paper is to discuss the theoretical underpinnings and EAS falling into each of the framework quadrants. The framework provides a guideline for firms to meet their EAS‐organizational alignment challenges.
Design/methodology/approach
The EAS‐organizational alignment framework in this paper is developed through a synthesis of literature. The framework links EAS and organizational routines according to intra‐ and inter‐levels of organizational analysis and inflexible and flexible governance mechanisms.
Findings
The findings suggest that a fit between EAS routines and organizational routines leads to successful EAS deployments and hence improved business performance.
Research limitations/implications
The findings provide researchers with reasons to incorporate routines into existing research models to better explain EAS‐organizational alignment. The next step is to empirically validate the EAS‐organizational alignment framework.
Practical implications
Firms can gain an understanding of how EAS routines and organizational routines can be manipulated to positively influence EAS‐organizational alignment and hence increase business performance. Firms can use routines as strategic tools for adoption and successful deployment of EAS across their global operations.
Originality/value
The paper's findings provide a perspective, different from past research, on our understanding of EAS‐organizational alignment and offer valuable guidance for future research in this area.
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Chunguang Bai, Purvi Shah, Qingyun Zhu and Joseph Sarkis
The purpose of this paper is to identify how organizations can evaluate the green product deletion decision within an environmentally sustainable consumption and production…
Abstract
Purpose
The purpose of this paper is to identify how organizations can evaluate the green product deletion decision within an environmentally sustainable consumption and production environment through a hybrid multistage multiple criteria evaluation approach.
Design/methodology/approach
This paper proposes a decision-making model by integrating “soft computation” using neighborhood rough set theory, fuzzy cluster means, and cumulative prospect theory. Literature is used to identify various factors for the decision environment. An illustrative problem provides insights into the methodology and application.
Findings
The results indicate that green products can be evaluated from both their relative environmental burdens and benefits. Sustainable consumption and production factors that play a role in this multifactor decision are identified. The results show that a comprehensive evaluation can capture an effective overall picture on which green product(s) to delete.
Research limitations/implications
The opaqueness of the proposed methodology may cause less acceptance by management. The methodology made a number of assumptions related to the data. An actual application of the tool rather than just an illustrative example is needed.
Originality/value
The main contribution of this study is the novel integration of supply chain perspectives, both upstream (supply and production) and downstream (demand/usage), with green product deletion decision making. The hybrid multistage technique has advantages of being able to incorporate many factors that have a variety of quantitative and qualitative characteristics to help managers address green product deletion issues as well as its impact on greening of supply chains and organizational environmental sustainability. This paper adds value to product deletion, supply chain management, and sustainable production and consumption literatures.
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Sowmya Karunakaran, Venkataraghavan Krishnaswamy and Sundarraj Rangaraja P
This study aims to investigate the decisions related to business aspects of cloud computing and discuss the research density, models/techniques used and identify opportunities for…
Abstract
Purpose
This study aims to investigate the decisions related to business aspects of cloud computing and discuss the research density, models/techniques used and identify opportunities for future work.
Design/methodology/approach
In this paper, 155 research articles shortlisted through a systematic review were analyzed and a classification framework was developed. Using this framework, the research density is discussed and a detailed review of four widely researched decision themes is provided.
Findings
It was found that current research on business aspects is spread across 23 decision themes. The distribution, however, is skewed with 50 per cent pertaining to just four themes, namely, pricing, markets, sourcing and adoption. Simulation appears to be the preferred modeling approach. Decision themes in consumer behavior, sustainability, auditing and culture offer opportunities for future research.
Research limitations/implications
The classification framework organizes extant research on applied models and allows researchers to identify potential avenues for application, improvement and development of models to support business decisions. The review is limited to academic articles and does not include industry reports.
Practical implications
Practitioners can readily understand various perspectives relevant to a decision theme such as pricing or sourcing, seek and use associated models such as simulation, optimization and game theory to support their decision-making.
Originality/value
Most of the extant review paper deal with cloud computing technology. This study is the first systematic review on the models applied to business aspects of cloud computing. This study provides a classification framework and explicitly lists associated decision themes, models/techniques and opportunities.
Joseph Sarkis, Srinivas Talluri and A. Gunasekaran
This paper aims to provide a practical model usable by organizations to help form agile virtual enterprises. The model helps to integrate a variety of factors, tangible and…
Abstract
Purpose
This paper aims to provide a practical model usable by organizations to help form agile virtual enterprises. The model helps to integrate a variety of factors, tangible and intangible, strategic and operational, for decision‐making purposes.
Design/methodology/approach
A comprehensive development of factors is determined from the literature and an analytical network process (ANP) methodology is introduced for decision model development. An illustrative example is presented.
Findings
The results provide a robust model that will aid decision makers and agile virtual enterprise brokers form partnerships within these organizational structures.
Research limitations/implications
The paper introduces a conceptual model with an illustrative validating example. A practical application and reapplication of the model are required to further validate the model. ANP can require significant managerial input for its application, potentially causing fatigue for decision makers.
Practical implications
Practical implications include a partner selection tool and framework for decision makers. The model may be easily tweaked by the elimination or addition of decision factors and their relationships.
Originality/value
The paper is useful to practitioners and organizations seeking to manage partnership formation of agile virtual enterprises, an emerging organizational form. This work expands the number of factors and interrelationships among these factors that no other model has explicitly addressed for the agile virtual enterprise formation situation.