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Addresses the standardization of the measurements and the labels for concepts commonly used in the study of work organizations. As a reference handbook and research tool, seeks to improve measurement in the study of work organizations and to facilitate the teaching of introductory courses in this subject. Focuses solely on work organizations, that is, social systems in which members work for money. Defines measurement and distinguishes four levels: nominal, ordinal, interval and ratio. Selects specific measures on the basis of quality, diversity, simplicity and availability and evaluates each measure for its validity and reliability. Employs a set of 38 concepts ‐ ranging from “absenteeism” to “turnover” as the handbook’s frame of reference. Concludes by reviewing organizational measurement over the past 30 years and recommending future measurement reseach.

The broad objective of the study was to develop assumptions and guide‐lines by which the cost approach to Human Resource Accounting could be implemented. The research was specifically aimed at determining the sensitivity of the cost approach for identifying significant differences in the investments made over two years in two comparable groups (16 subjects to a group) and how these differences could contribute towards more effective decision‐making in evaluating the relevant aspects of company policy. Statistically significant differences were obtained at the 5% level for total investments, academic development investments and orientation investments. The latter could not be regarded as material in absolute terms and the difference in total investments could therefore be ascribed mainly to academic development. The extent of investments in training suggests the necessity to optimize training from a cost/benefit point of view. During the initial months of the study, investments accrued at a proportionally higher rate than in subsequent months, eg 75.1% of the total investments were made during the first three months of service. It can therefore be said that relatively high labour turnover during the early months of service would carry a substantial loss potential, especially where there was no evidence of material investments in the orientation of personnel.

The purpose of this paper is to determine the efficacy of lean learning as experienced and demonstrated by a group of students who were exposed to a purpose built simulated working environment (SWE). The study expands on previous research aimed at establishing the student views of the new type of training by including the perceptions of the industry mentors.

An SWE was developed to allow students to experience an assembly line environment and practice lean tools. The students’ perceptions of the learning process and the perceptions of their industry mentors were then measured to gauge the success of the programme.

Groups of students indicated that they believed their grasp of the basic lean concepts had been significantly enhanced through exposure to the SWE teaching exercises. The outcome of this initial study was endorsed by the findings of the second study that measured the perceptions of their industry mentors after a six-month experiential learning period.

The research covered in this paper reflects only the findings of these two groups as they progressed from the SWE-type training to industry-based experiential learning. It is acknowledged that expanded research would be beneficial to not only verify initial findings but also to refine the lean learning experienced in the simulated work environment.

The paper describes a lean learning process that is more effective than current processes and could therefore be universally utilised to enhance the lean learning experience in higher education.

This paper aims to develop an adaptive unscented Kalman filter (AUKF) formulation for orientation estimation of aircraft and UAV utilizing low‐cost attitude and heading reference systems (AHRS).

A recursive least‐square algorithm with exponential age weighting in time is utilized for estimation of the unknown inputs. The proposed AUKF tunes its measurement covariance to yield optimal performance. Owing to nonlinear nature of the dynamic model as well as the measurement equations, an unscented Kalman filter (UKF) is chosen against the extended Kalman filter, due to its better performance characteristics. The unscented transformation of the UKF is shown to equivalently capture the effect of nonlinearities up to second order without the need for explicit calculations of the Jacobians.

In most conventional AHRS filters, severe problems can occur once the system suddenly experiences additional acceleration, resulting in erroneous orientation angles. On the contrary in the high dynamic accelerative mode of the new proposed filter the errors would not suddenly increase, since the additional to cruise accelerations are being continuously estimated resulting in substantially more accurate orientation estimation. This feature causes the associated filter errors to gradually increase, in the event of continuous vehicle acceleration, up to a point of zero additional acceleration that subsequently causes a subsidence of the error back to zero.

The proposed filtering methodology can be implemented for orientation estimation of aircraft and UAV that are equipped with low‐cost AHRSs.

Traditional AHRS algorithms utilize the accelerometers output for the computation of roll and pitch angles and magnetometer output for the heading angle. Moreover, these angles are also calculated from the gyroscopes output as well, but with errors that increase with time. Of course for some applications of AHRS system, orientation errors can be damped out with a proportional‐integral controller. In such a case, the filter cut‐off frequency is usually selected experimentally. But, for high accelerating vehicles utilizing AHRS, the system errors can become very large. A possible remedy to this problem could be to use more advanced nonlinear filter algorithms such as the one proposed.

The purpose of this research is to report the results of research that was carried out to evaluate the effectiveness of a number of web sites selling chocolate.

The research was founded on a series of criteria for evaluating such web sites, based upon a review of the literature. A series of criteria were developed and a scoring system associated with them was generated. Following a pilot test, a panel of eight volunteers evaluated ten chocolate‐related web sites which were carefully chosen for their range of characteristics.

Aspects evaluated included presentation, content, accessibility, language, navigation and structure, transaction page, security, privacy and authority, and marketing factors. The resulting scores were then analysed. Using two different methods of analysis, it was found that the best web site was www.danschocolates.com, but that there was significant inter‐scorer discrepancy in some of the scores assigned.

Only a small number of sites were evaluated, using a relatively small number of evaluators.

Conclusions are drawn regarding the most important factors that web designers should take into account when developing a site for selling chocolate or similar products. Comments are also made on the need to involve real users when developing criteria for the evaluation of web sites.

The paper provides a possible general methodology for evaluating web sites.

The corporate Web site is an indispensable part of any e‐commerce venture. If users find it difficult to do electronic transactions, they will visit another online source, or go to a physical source instead. Evaluating the performance of e‐commerce Web sites has received some attention in the past few years, but there is still a pressing need for a more comprehensive approach. This paper attempts to address this need by providing an e‐commerce Web site evaluation framework and method built on solid business principles, and using multidimensional scaling to analyse evaluation data and present the results in a graphic manner for easy interpretation.

The purpose of this study is to investigate, report and interpret the true, original meaning of the Toyota Way Respect for People (RFP) principles as intended by their creators.

The investigation was conducted by means of a systematic literature review, and findings are reported in an RFP framework and interpreted by proposing a conceptual RFP lean implementation framework.

It was found that the literature on the subject is fragmented, though consistent, among various sources. No single framework was found that explained the RFP principles. The difference between and necessity for two value streams were discovered – a traditional product value stream that highlights problems and an additional people value stream that delivers people that can solve these problems. Furthermore, key emerging themes of RFP were found to be teamwork, develop and challenge people, motivation, develop people as problem-solvers, safety, remove waste and display people’s capabilities.

The conceptual RFP lean implementation framework remains untested. Future research should, therefore, focus on gathering empirical data concerning the applicability and validity of the proposed conceptual RFP lean implementation framework in different contexts.

The explanation of the two different value streams allows organisations to shift their focus towards developing employees’ career paths, which will subsequently contribute towards improved organisational performance. The conceptual framework can also assist managers in providing the necessary psychological support during the change process of lean implementation. Thus, the proposed implementation framework suggests how to show RFP during lean implementation by assisting organisations to have a more balanced focus between the lean tools and techniques and the human side of lean management.

A contribution is made to the prevailing lean implementation literature by reporting the true, original meaning of the RFP principles as a single recapitulated framework. Furthermore, a conceptual RFP lean implementation framework is proposed that incorporates these RFP principles, according them the significance they are due. This review offers an understanding of the people aspect of lean implementation and proposes a practical means of addressing this often-neglected factor. The RFP framework and the RFP lean implementation framework could, therefore, possibly assist organisations in achieving more successful lean implementations.

Market mavenism and opinion leadership are two important consumer influential concepts in marketing communication literature. The purpose of this paper is to explore two overarching research questions. First, can we separate market mavenism from opinion leadership in China? The answer to this question would solve an important issue of targeting in marketing communication. Second, if market mavenism is indeed distinctive from opinion leadership, are market mavenism and opinion leadership determined by same or different factors in China? The answer of this question would help determine how to reach each type of consumer influential and add knowledge to market segmentation.

An online survey was conducted to test the hypotheses. In total, 316 Chinese respondents completed this survey.

The results were illuminating: market mavenism and opinion leadership were indeed distinctive yet related concepts in China. Monochronicity, altruism, price-value consciousness, and income significantly influenced market mavenism after controlling for all other variables while monochronicity, price-value consciousness, and age significantly predicted opinion leadership after controlling for all other variables.

This study provides a richer picture of market mavenism and opinion leadership in the Chinese market.

This study helps scholars and professionals efficiently and effectively reach each type of consumer influential.

To contribute to the development of a theoretically grounded measure of organizational internet use (OIU) by conceptualizing and operationalizing it as a theoretical construct, and by empirically assessing its reliability and validity

The focal construct OIU was conceptualized as an abstract collective object with three components, forming an index with formative, causal indicators. A multi‐method research design – including a cross‐sectional drop‐and‐collect survey among small technology‐based firms (STBFs) in Germany and an observational study of web sites – was applied to assess empirically the theoretically developed construct OIU. This was achieved by using the component‐based partial least squares (PLS) structural modeling technique using PLS‐Graph.

The empirical assessment of the scale, applied to the international business domain, proved to be reliable and valid in the structural model and across assessment methods.

The focal construct was assessed among a very specific population. This limits the claims that can be made with regard to applying it in other industries, countries, and firms. Future research should address this by applying OIU in maximally different research contexts.

The developed construct has important implications for both managers and researchers. It should help in assessing levels of organizational internet use in a consistent fashion across populations and studies. It can be used for benchmarking purposes – of specific interest to managers – and it can be used to explore antecedents and consequences of organizational internet use – of specific interest to researchers.

Internet research is moving from anecdotal and exuberant internet euphoria to internet pessimism to internet realism. Only theoretically grounded, reliable and valid measures can support such a required transition. With this paper we have made an initial contribution for such a development to occur.

The objectives of this article are: 1 to give an overview of some basic ideas that were outlined in an earlier review paper by the author; 2 to bring it up to date by outlining the more important theoretical developments that have been reported since then; 3 to mention briefly some speculations arising from work in progress which has not yet been published.