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The purpose of this paper is to propose a multi-criteria decision-making model based on the case-based reasoning (CBR) method for interval-valued probabilistic linguistic term set (IVPLTS), which can cluster different categories of building suppliers for targeted management.

First, a new score function and distance measure for IVPLTS are proposed. Second, a green building supplier evaluation criterion system is constructed from five aspects: operation management, green management, cooperation potential, service level and product information. Finally, the IVPLTS-CBR model is used to evaluate the green building suppliers and groups them into three preset categories.

The feasibility and validity of the proposed method are verified by comparing with the advanced TOPSIS method and the IVPLTS-based VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method. The compared results show that the proposed method is more consistent with the actual situation and has strong theoretical significance and practical value.

This paper presents a new method for clustering construction suppliers. Decision makers can use this method to classify construction suppliers into different categories, so that they can be targeted management. In this way, suppliers can be better guided and motivated to accelerate the green transformation and contribute their share to achieve the strategic goal of carbon neutral and carbon peak as soon as possible.

A new score function and distance measure for IVPLTS are proposed. Besides, a novel IVPLTS-CBR method is applied to rank and cluster building suppliers.

Reverse logistics (RL) is a type of supply chain management that moves goods from the end customer to the original manufacturer for reuse, remanufacturing and disposal purposes. Owing to growing environmental legislations and the development of new technologies in marketing, RL has attracted more significance among experts and academicians. Outsourcing RL practices to third-party reverse logistics provider (3PRLP) has been identified as one of the most important management strategies due to complexity of RL operations and the lack of available resource. Current sustainability trends have made 3PRLP assessment and selection process more complex. In order to select the 3PRLP, the existence of several aspects of sustainability motivates the experts to establish a new multi-criteria decision analysis (MCDA) approach.

With the growing complexity and high uncertainty of decision environments, the preference values of 3PRLPs are not always expressed with real numbers. As the generalized version of fuzzy set, intuitionistic fuzzy set and Fermatean fuzzy set, the theory of q-rung orthopair fuzzy set (q-ROFS) is used to permit decision experts (DEs) to their assessments in a larger space and to better cope with uncertain information. Given that the combined compromise solution (CoCoSo) is an innovative MCDA approach with higher degree of stability and reliability than several existing methods.

To exhibit the potentiality and applicability of the presented framework, a case study of S3PRLPs assessment is taken from q-rung orthopair fuzzy perspective. The assessment process consists of three sustainability aspects namely economic, environment and social dimensions related with a total of 14 criteria. Further, sensitivity and comparative analyses are made to display the solidity and strength of the presented approach. The results of this study approve that the presented methodology is more stable and efficient in comparison with other methods.

Thus, the objective of the study is to develop a hybrid decision-making methodology by combining CoCoSo method and discrimination measure with q-ROFS for selecting an appropriate sustainable 3PRLP (S3PRLP) candidate under uncertain environment. In the proposed method, a novel procedure is proposed to obtain the weights of DEs within q-ROFS context. To calculate the criteria weights, a new formula is presented based on discrimination measure, which provides more realistic weights. In this respect, a new discrimination measure is proposed for q-ROFSs.

The study aims at evaluating the most appropriate transport project which is one of the critical concerns of transport infrastructure scheduling. This process will be applied considering a set of criteria and discussed alternatives with sustainable perspectives.

In this paper, a complex proportional assessment (COPRAS) framework is discussed to handle the sustainable transport investment project (STIP) assessment problem within a single-valued neutrosophic set (SVNSs). To form the procedure more useful in handling with uncertain features, a SVNS is applied as a valuable procedure to handle uncertainty. First, a new discrimination measure for SVNSs is introduced and discussed some elegant properties to determine the significance degree or weight values of criteria with the sustainabality perspectives. Second, an integrated approach is introduced based on the discrimination measure and the COPRAS method on SVNSs and named as SVN-COPRAS.

A case study of an STIP evaluation problem is used to confirm the practicality and effectiveness of the SVN-COPRAS framework. Lastly, comparative discussion and sensitivity investigation are illustrated to prove the strength and solidity of the proposed framework.

The SVNSs enrich the essence of linguistic information when a decision expert (DE) vacillates among different linguistic values (LVs) to measure a sustainable transport project alternative problem. The utilization of SVNSs provides a more stable procedure to describe DEs' evaluations. So, an elegant methodology is developed to incorporate the DEs' awareness and experience for electing the desired STIPs. The introduced methodology has higher operability than the single-valued neutrosophic set technique for order preference by similarity to an ideal solution (SVN-TOPSIS) procedure during the larger numbers of attribute(s) or option(s). For the SVN-COPRAS methodology, there is no need to estimate the single-valued neutrosophic ideal solution (SVN-IS) and single-valued neutrosophic anti-ideal solution (SVNA-IS). The outcomes are calculated with handling the realistic data, which elucidates that the introduced model can tackle more intricate and realistic multi-criteria decision-making issues.

The purpose of this study is to analyze the combined effect of eight factors – performance expectancy (PE), effort expectancy (EE), hedonic motivation (HM), system quality (SQ), information quality (IQ), service quality (SEQ), digital literacy (DL) and computer anxiety (CA) on learners’ behavioral intention (BI) toward the adoption of e-learning in higher education institutions (HEIs) in India.

The study used factors from two theoretical models, the extended Unified Theory of Acceptance and Use of Technology and the DeLone and McLean Information Systems Success model. The study also considered DL and CA as additional factors because they could affect a learner’s intention in a developing country like India. Data were collected from three HEIs in Southern India and analyzed using fuzzy qualitative and comparative analysis (fsQCA).

The results of the study emphasize the importance of considering both individual and technological factors in e-learning adoption and provide evidence for the significance of integrating multiple theories in understanding the complex relationship between factors and learners’ BI. Four different configurations of the eight factors: EE*HM*SQ*IQ*SEQ*DL*∼CA; PE*EE*HM*SQ*IQ*DL*CA; PE*EE*HM*IQ*SEQ*DL*CA; and PE*EE*SQ*IQ*SEQ*DL*CA found to be sufficient to cause learners’ BI to use e-learning.

This study explores the complex relationship between different factors and learners’ intention to adopt e-learning using the fsQCA method. These findings may need further validation in HEIs across different geographical locations.

This study provides practical insights for HEIs in India and other developing countries on how different factors combine and interact to determine e-learning adoption in multiple contexts.

Using fsQCA as a novel and rigorous method, this study uncovers the complex and nonlinear causal relationships among various factors that affect e-learning adoption. This study provides a holistic and contextualized understanding of e-learning adoption in a developing country’s scenario. This study can inform educators and policymakers on how to design and implement effective e-learning strategies that suit different learner profiles and contexts.

Many European businesses are small and medium enterprises (SMEs), contributing significantly to the well-being of local economies and regions. Even so, SMEs face many challenges in fostering innovation and improving performance. Furthermore, the raw material consumption is increasing globally, necessitating the development of strategies that will reduce the number of raw materials extracted and imported while improving the sustainability of small and medium-sized businesses. Consequently, promoting circular economy (CE) strategies, such as industrial symbiosis (IS) partnerships, whereby waste products from other industries serve as a source of raw materials for companies, is critical. Identifying and analysing enablers or drivers that support IS collaborations among SMEs is necessary to achieve this goal. In this regard, the purpose of this study will explore the enablers of IS among SMEs considering sustainability dimensions (environmental, social and economic). As facing a decision-making (DM) problem, the multiple attribute decision-making (MADM) approach was applied in a hesitant fuzzy (HF) environment in this research to answer the research questions. In this regard, in phase 1, IS enablers were identified and extracted using a literature review and experts’ opinions. In phase 2, the hesitant fuzzy Delphi (HFD) method was implemented to screen and finalise the enablers identified. In phase 3, casual relations among final enablers were determined using the hesitant fuzzy ANP (HF-ANP) method. Finally, in phase 4, the relative importance of enablers was calculated using the hesitant fuzzy best–worst method (HF-BWM). Consequently, this study provided potential strategies for IS that can be implemented quickly and used by local authorities to support SMEs in achieving circular waste management.

The “Internet of Things (IoT)” is a platform for involving smart devices via the Internet at a worldwide scale. It supports the “supply chain (SC)” and “information and communication technology (ICT)” infrastructure to be well integrated into an organization and externally with customers and suppliers. The “sustainable supply chain (SSC)” is currently unavoidable if a company seeks to satisfy the aggressive change in its customers' requirements. Numerous studies have confirmed that manufacturing firms have to accelerate the shift of their focus toward sustainability and the implementation of novel technologies, such as IoT, to accomplish their organizational goals most effectively. Although the literature consists of many theoretical approaches to IoT and numerous studies that have extremely concentrated upon the IoT technology and its potential applications, it lacks research with a focus on the challenges that arise when applying IoT to the “sustainable supply chain management (SSCM)”.

The present study proposes an integrated framework using the “Criteria Importance Through Intercriteria Correlation (CRITIC)” and “VlseKriterijumska optimizcija I kaompromisno resenje in Serbian (VIKOR)” models and employs to evaluate the IoT challenges to implement the SSCM. For estimating the criteria weights, the CRITIC tool is utilized. The organization's prioritization is obtained by the VIKOR procedure, which delivers simple mathematical procedures with precise and consistent outcomes.

To exhibit the practicality of the introduced model, a case study is taken to evaluate the IoT challenges to implement the SSCM within the “q-Rung Orthopair Fuzzy Sets (q-ROFSs)” environment. Moreover, the authors exhibit a sensitivity investigation over given parameter values, examining the stability of developed approach. Finally, the authors draw attention to a comparison between developed q-ROF-CRITIC-VIKOR decision-making approach with an existing q-ROF-TOPSIS method to show its superiority and potency.

The outcome of the study lies in observing the top benefits of individual businesses, and their entire SSCs can be found by implementing IoT. This paper investigates the most important challenges that individual firms and entire SSCs might while applying IoT. It provides a deep insight regarding the effects of IoT upon SSCM and the issues every firm need to contemplate when it is to apply IoT solutions.

This study aims to identify the challenges faced by taxpayers in adopting electronic invoicing for value-added tax (VAT) collection and develop a framework for addressing these challenges based on their interrelationships within a developing country.

To establish a practical framework, a comprehensive literature review was conducted. The extracted factors were then presented to a panel of experts for validation or modification. Subsequently, this study employed a multi-criteria model based on DEMATEL and interval neutrosophic value set (INVS) to assist decision-makers in evaluating taxpayer challenges and identifying their interdependencies. This research adopts a mixed-methods approach, combining library research, expert interviews/consultations (qualitative) and a survey (quantitative).

The study suggests that taxpayer challenges can be categorized into six primary factors: distrust and security concerns, technical challenges, cost considerations, regulatory compliance challenges, cultural/demographic factors and lack of awareness. Key findings reveal that lack of awareness (X6) and cultural/demographic factors (X5) emerged as the most critical factors in terms of both importance and influence on other factors.

This study offers a more realistic understanding of cause-and-effect relationships, ultimately leading to more informed decision-making regarding e-invoicing adoption. The findings provide valuable insights for policymakers, guiding them towards effective practical implications.

This study differentiates itself from previous research by not only prioritizing factors influencing taxpayer e-invoicing adoption but also by examining the causal relationships between these factors. Unlike prior studies, this research has delved into the interdependencies among the prerequisite variables of e-invoicing adoption for VAT in a developing country. Moreover, to the best of our knowledge, no existing research has employed neutrosophic DEMATEL to address the uncertainty inherent in identifying the interrelationships among factors affecting e-invoicing adoption by taxpayers.

The poor leadership style is a key obstacle to the effective implementation of Industry 4.0 technologies. To successfully apply the Industry 4.0 technologies, which can enhance the sustainability of firms, senior management needs to be inspiring and transformational. On the other hand, numerous factors can hinder the Industry 4.0 transition and “Circular Supply Chain (CSC)” transformation. Therefore, the main purpose of this study is to evaluate the related barriers of CSCs in the era of Industry 4.0 transition.

The current study developed an innovative decision-making approach with the help of the “Combined Compromise Solution (CoCoSo)” method and “Criteria Importance Through Intercriteria Correlation (CRITIC)” method on the “q-Rung Orthopair Fuzzy Sets (q-ROFSs).” CRITIC in this combined method was used to predict the importance or weighting degrees of the CSCs barriers in the age of Industry 4.0 transition.

The results of this study found that the absence of knowledge about the Industry 4.0 technologies and circular approaches was the first barrier followed by the problems associated with data security in relationship management in circular flows, the deficiency of knowledge regarding the data management among stakeholders and the lack of awareness about the potential benefits of autonomous systems in labor-oriented “End-of-Life (EOL)” activities for CSCs in the era of Industry 4.0 transition.

A limitation may be that despite the generalizability of the proposed framework, the results may differ when it is implemented in different sectors. By emphasizing the obstacles to sustainable operations of supply chains (SCs) in the context of circular economy (CE) and Industry 4.0, researchers working in the same domain may be encouraged to find ways to remove such obstacles in different settings. As suggested in this study, the priority of various barriers helps researchers suggest effective strategies for the sustainable development of companies within the current dynamic business atmosphere.

The findings of this paper can aid industry practitioners in fixing their attention on the digitization or automation of their systems in the context of sustainability or resource circularity. Note that within the current context of CE, one of the crucial issues is how to conserve the existing resources; the answer to this question can save the environment.

The current paper proposed a new multi-criteria decision-making method using q-ROFSs to analyze, rank and evaluate the CSC barriers in the age of Industry 4.0 transition. To this end, a new decision-making approach with the help of CRITIC and CoCoSo methods on q-ROFSs called q-ROF-CRITIC-CoCoSo was introduced to evaluate the CSCs barriers in the era of Industry 4.0 transition.

Achieving a zero-carbon city requires a long-term strategic perspective. The authors propose a decision-making model which would take into account the economic, environmental and social impacts for prioritizing the zero-carbon measures for sustainable urban transportation.

An integrated intuitionistic fuzzy gained and lost dominance score (IF-GLDS) model is introduced based on intuitionistic fuzzy Yager weighted aggregation (IFYWA) operators and proposed weight-determining IF-SPC procedure. In addition, a weighting tool is presented to obtain the weights of decision experts. Further, the feasibility and efficacy of developed IF-SPC-GLDS model is implemented on a multi-criteria investment company selection problem under IFS context.

The results of the developed model, “introducing zero-emission zones” should be considered as the first measure to implement. The preference of this initiative offers sustainable transport in India to achieve a zero-carbon transport by having the greatest impact on the modal shift from cars to sustainable mobility modes with a lower operational and implementation cost as well as having greater public support. The developed model utilized can be relocated to other smart cities which aim to achieve a zero-carbon transport. Sensitivity and comparative analyses are discussed to reveal the robustness of obtained result. The outcomes show the feasibility of the developed methodology which yields second company as the suitable choice, when compared to and validated using the other MCDA methods from the literature, including TOPSIS, COPRAS, WASPAS and CoCoSo with intuitionistic fuzzy information.

A new intuitionistic fuzzy symmetry point of criterion (IF-SPC) approach is presented to find weights of criteria under IFSs setting. Then, an IF-GLDS model is introduced using IFYWA operators to rank the options in the realistic multi-criteria decision analysis (MCDA) procedure. For this purpose, the IFYWA operators and their properties are developed to combine the IFNs. These operators can offer a flexible way to deal with the realistic MCDA problems with IFS context.

Due to stern management policies and increased community attentiveness, sustainable supply chain management (SSCM) performs a vast component in endeavor operation and production management. Sustainable circular supplier selection (SCSS) and evaluation presented the environmental and social concerns in the fields of circular economy and sustainable supplier selection. Choosing the optimal SCSS is vital for organizations to persuade SSCM, as specified in various researches. Based on the subjectivity of human behavior, the selection of ideal SCSS often involves uncertain information, and the Pythagorean fuzzy sets (PFSs) have a huge capability to tackle strong vagueness, uncertainty and inaccuracy in the multi-criteria decision-making (MCDM) procedure. Here, a framework is developed to assess and establish suitable suppliers in the SSCM and the circular economy.

This paper introduced an extended framework using the evaluation based on distance from average solution (EDAS) with PFSs and implemented it to solve the SCSS in the manufacturing sector. Firstly, the PFSs to handle the uncertain information of decision experts (DEs) is employed. Secondly, a novel divergence measure and parametric score function for calculating the criteria weights are proposed. Thirdly, an extended decision-making approach, known as PF-EDAS, is introduced.

The outcomes and comparative discussion show that the developed method is efficient and capable of facilitating the DEs to choose desirable SCSS. Therefore, the proposed framework can be used by organizations to assess and establish suitable suppliers in the SCSS process in the circular economy.

Selecting the optimal sustainable circular supplier (SCS) in the manufacturing sector is important for organizations to persuade SSCM, as specified in various research. However, corresponding to the subjectivity of human behavior, the selection of the best SCS often involves uncertain information, and the PFSs have a huge capability to tackle strong vagueness, uncertainty and inaccuracy in the MCDM procedure. Hence, manufacturing companies' administrators can implement the developed method to assess and establish suitable suppliers in the SCSS process in the circular economy.