Search results

1 – 10 of over 4000
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Article
Publication date: 12 February 2018

Vanja Bogicevic, Milos Bujisic, Cihan Cobanoglu and Andrew Hale Feinstein

The purpose of this study is to investigate what people with different demographic characteristics such as age and gender expect from hotel room design and examine how design…

3420

Abstract

Purpose

The purpose of this study is to investigate what people with different demographic characteristics such as age and gender expect from hotel room design and examine how design preferences affect purchase intent and desire to stay and word-of-mouth behavior.

Design/methodology/approach

The study was based on a quasi-experimental design conducted on 762 participants. The manipulations of room color and design style were prepared using the 3D modeling software, while age and gender were self-reported variables.

Findings

The results indicated that age and gender moderate the relationship between hotel guest satisfaction and room design style. Younger guests prefer contemporary design style, while older guests show equal satisfaction with traditional and contemporary styles. Male guests prefer rooms decorated in masculine colors, while women are equally satisfied with masculine or feminine color schemes.

Research limitations/implications

This study was conducted as a hypothetical, computer-aided experimental scenario. A field experiment captured guests’ satisfaction with an experimental hotel room. A substantive cause–effect relationship between hotel room visual servicescape stimuli and satisfaction was established.

Practical implications

Identifying design style and color preferences of a hotel target market is paramount for investment payoff and further supports the customization of hotel services.

Originality/value

This is the first experimental study to manipulate color scheme and type of design in a hotel room and capture their effects on satisfaction and behavior of guests with different demographic characteristics.

Details

International Journal of Contemporary Hospitality Management, vol. 30 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

Access Restricted. View access options
Book part
Publication date: 6 February 2023

Mainak Bhattacharjee and Debashis Mazumdar

The conflict between economic growth and sustainable development is foregone and there is prodigious literature examining the nature and causes of such trade-off. Keeping with…

Abstract

The conflict between economic growth and sustainable development is foregone and there is prodigious literature examining the nature and causes of such trade-off. Keeping with this dispensation, the current chapter examines the dynamics of such trade-off in Ramsey–Cass–Koopmans (R–C–K) optimal growth-theoretic lines. The model developed in the chapter departs from the fundamental feature of R–C–K framework in as much as the capital is considered on a broader spectrum having its marginal productivity being increasing in nature and it considers a centralised economy with the planner maximising discounted utility over per capita consumption (private good) and pollution (public bad) over the infinite horizon of time. The study reveals potential trade-off between consumption and environmental emission quiet emphatically for the developed, developing and less developed countries, in both single equilibrium and multiple equilibrium cases. Besides, the study examines the impact of rise in population growth and fuel price on the steady-state equilibrium with respect to per capita capital, relative intensity of energy usage, emission and consumption using comparative static exercise.

Details

The Impact of Environmental Emissions and Aggregate Economic Activity on Industry: Theoretical and Empirical Perspectives
Type: Book
ISBN: 978-1-80382-577-9

Keywords

Access Restricted. View access options
Article
Publication date: 1 October 1999

Ingmar J. Ackermann, Heinz Hass, Benedikt Schell and Francis S. Binkowski

Describes the development and application of an aerosol model for regional air quality simulations. The aerosol model MADE is based on a modal concept and describes the chemical…

485

Abstract

Describes the development and application of an aerosol model for regional air quality simulations. The aerosol model MADE is based on a modal concept and describes the chemical composition and the size distribution of atmospheric particulate matter. Primary as well as secondary aerosol components are considered in the model, which is fully integrated into the photochemical transport model EURAD. The model system has been applied to a European domain with different resolutions, using a one‐way nesting procedure. Simulations show the potential importance of secondary organics of anthropogenic and biogenic origin for the tropospheric particle loading. In addition it is shown that a reduction in precursor emissions for the inorganic ion fraction of PM (sulphate, nitrate and ammonium) does not necessarily lead to an equivalent reduction in PM2.5 mass concentrations, as for example a reduction in sulphate aerosol caused by reduced SO2 emissions might be compensated by enhanced formation of nitrate aerosols in certain regions.

Details

Environmental Management and Health, vol. 10 no. 4
Type: Research Article
ISSN: 0956-6163

Keywords

Access Restricted. View access options
Article
Publication date: 1 August 2006

Meike Tilebein

The primary objective of this paper is to discuss whether complexity science can help overcome management's dilemma of how to balance efficiency and innovation.

2485

Abstract

Purpose

The primary objective of this paper is to discuss whether complexity science can help overcome management's dilemma of how to balance efficiency and innovation.

Design/methodology/approach

Complexity science provides an interdisciplinary theoretical approach for studying complex adaptive systems (CAS), which exhibit adequate combinations of both emergent efficiency and emergent innovation. Based on prominent models from complexity science, a generic framework of CAS is proposed that shows the design levers of such systems. This framework then serves to assess recent literature on applications of complexity science to firms. Applications cover a broad range of objectives and four organizational levels: the individual resource, the organizational sub‐unit (SU), the organizational, and the network levels. The generic framework is used to classify the applications' objectives in terms of efficiency and innovation, and to identify the design levers they use.

Findings

CAS offer a valuable theoretical perspective on efficiency and innovation. However, the proposed framework shows that these systems are not utilized to their full potential when applied to firms. Typical applications address either emergent efficiency or emergent innovation and thus fail to balance both.

Research limitations/implications

The paper does not provide an exhaustive literature review on management applications of CAS, but selects exemplary literature.

Originality/value

The paper gives a comprehensive overview of the CAS' perspective in management science. For further research, the proposed generic framework of CAS may serve to analyze, evaluate and integrate applications in order to overcome the efficiency‐innovation dilemma.

Details

Kybernetes, vol. 35 no. 7/8
Type: Research Article
ISSN: 0368-492X

Keywords

Access Restricted. View access options
Article
Publication date: 13 May 2019

Vajiheh Ramezani_Doroh, Alireza Delavari, Mehdi Yaseri, Sara Emamgholipour Sefiddashti and Ali Akbarisari

The purpose of this paper is to explore the preferences of the average risk Iranian population for colorectal cancer (CRC) screening tests.

114

Abstract

Purpose

The purpose of this paper is to explore the preferences of the average risk Iranian population for colorectal cancer (CRC) screening tests.

Design/methodology/approach

A standard stated-preferences method with discrete choice models was used to identify the preferences. Data about socio-demographic status, health status and preferences for CRC screening tests were collected by a structured questionnaire that was completed by 500 people aged 50–75 years. Mixed logit model was used to analyze the preferences.

Findings

The regression model showed that the test process, pain, place, frequency, preparation, sensitivity, complication risk, mortality rate and cost were the final attributes; that had a statistically significant correlation with the preferences of the people in choosing CRC screening tests. The socio-demographic and health status of participants had no significant correlation with the individuals’ preferences.

Practical implications

This study provides insight into how different characteristics of a CRC screening test might influence the preferences of individuals about that test.

Originality/value

This was the first study of this type in Iran to elicit the preferences of the average risk population for CRC screening tests using a discrete choice model.

Details

International Journal of Health Care Quality Assurance, vol. 32 no. 4
Type: Research Article
ISSN: 0952-6862

Keywords

Access Restricted. View access options
Article
Publication date: 5 September 2019

Saloni Firasta Vastani and Kent Bourdon Monroe

This paper aims to examine how customer heterogeneity influences absolute price thresholds in a service industry.

624

Abstract

Purpose

This paper aims to examine how customer heterogeneity influences absolute price thresholds in a service industry.

Design/methodology/approach

Customer purchase behavior is studied in the context of a firm’s and competitor’s price changes. Customer purchase behavior is further examined in the context of specific customer attributes such as loyalty, motivation, online purchase channel, gender and frequency of purchase. The study uses a longitudinal data set spanning over 44 months and tracks over 13,000 of a firm’s customers, totaling over 200,000 transactions from a parking services provider.

Findings

Results show that absolute price thresholds affect purchasing decisions. Customers are willing to pay a range of prices for a considered purchase, and when a price is within customers’ acceptable price range, it does not induce a change in their purchase behavior. However, specific identifiable customer attributes influence the propensity to continue buying and influence the acceptable price range.

Practical implications

Knowledge from this study can be applied to developing a deeper understanding of customers and their price thresholds to improve customer retention and firm performance after a price change.

Originality/value

For a better understanding of the consumer choice process, it is essential to understand what factors affect price thresholds. Additionally, very few studies are using transaction-level data to empirically validate concepts from behavioral price research in the service industry, and none that do it at an individual customer level over three years.

Details

Journal of Services Marketing, vol. 33 no. 5
Type: Research Article
ISSN: 0887-6045

Keywords

Access Restricted. View access options
Book part
Publication date: 18 April 2022

Timothy R. Hannigan, Yunjung Pak and P. Devereaux Jennings

Entrepreneurship evolves in and around fields, particularly around the creation of opportunities. A central problem remains that entrepreneurial opportunities are both distributed

Abstract

Entrepreneurship evolves in and around fields, particularly around the creation of opportunities. A central problem remains that entrepreneurial opportunities are both distributed among and co-created by embedded actors. We propose framing this in cultural terms as a “multiverse problem,” whereby entrepreneurial possibilities are understood within the bounds of a field, but also through traversing adjacent topographies. We argue that a focus on entrepreneurial moments captures important dynamics that bring together adjacent possibles, leading to drastically different pathways. The usefulness of this argument is illustrated in this paper through the articulation of a cultural cartographic approach to mapping and realizing entrepreneurial possibilities. We develop four principles of cultural cartography, apply them to several examples, and demonstrate implications to cultural entrepreneurship and adjacent theoretical traditions.

Details

Advances in Cultural Entrepreneurship
Type: Book
ISBN: 978-1-80262-207-2

Keywords

Access Restricted. View access options
Article
Publication date: 5 March 2018

Jean-Claude Malela-Majika, Olatunde Adebayo Adeoti and Eeva Rapoo

The purpose of this paper is to develop an exponentially weighted moving average (EWMA) control chart based on the Wilcoxon rank-sum (WRS) statistic using repetitive sampling to…

1773

Abstract

Purpose

The purpose of this paper is to develop an exponentially weighted moving average (EWMA) control chart based on the Wilcoxon rank-sum (WRS) statistic using repetitive sampling to improve the sensitivity of the EWMA control chart to process mean shifts regardless of the prior knowledge of the underlying process distribution.

Design/methodology/approach

The proposed chart is developed without any distributional assumption of the underlying quality process for monitoring the location parameter. The authors developed formulae as well as algorithms to facilitate the design and implementation of the proposed chart. The performance of the proposed chart is investigated in terms of the average run-length, standard deviation of the run-length (RL), average sample size and percentiles of the RL distribution. Numerical examples are given as illustration of the design and implementation of the proposed chart.

Findings

The proposed control chart presents very attractive RL properties and outperforms the existing nonparametric EWMA control chart based on the WRS in the detection of the mean process shifts in many situations. However, the performance of the proposed chart relatively deteriorates for small phase I sample sizes.

Originality/value

This study develops a new control chart for monitoring the process mean using a two-sample test regardless of the nature of the underlying process distribution. The proposed control chart does not require any assumption on the type (or nature) of the process distribution. It requires a small number of subgroups in order to reach stability in the phase II performance.

Details

International Journal of Quality & Reliability Management, vol. 35 no. 3
Type: Research Article
ISSN: 0265-671X

Keywords

Access Restricted. View access options
Article
Publication date: 7 September 2010

Stuart E. Jackson

This paper aims to discuss an approach to strengthening sales and customer relationships by making it easier for customers to buy from you.

1149

Abstract

Purpose

This paper aims to discuss an approach to strengthening sales and customer relationships by making it easier for customers to buy from you.

Design/methodology/approach

Building on the work of Richard H. Thaler and Cass R. Sunstein in the book Nudge, the paper acknowledges the importance of “choice architecture” in human decision‐making. It then applies the concept to business situations and develops five lessons for executives and strategy officers to apply to their own companies. The author uses case studies of companies successfully optimizing choice architecture in the areas of industrial products, business services, retailing and consumer services.

Findings

The key lessons from the case studies are in five areas: maximizing visibility and personal interaction with customers; using service personnel to support sales efforts; removing barriers to purchasing; simplifying customer decision‐making; and optimizing web site interactions.

Originality/value

The key message of this paper is that small changes in the way a product is offered to customers can have a disproportionate effect on customer buying behavior. Companies and executives who understand the role of choice architecture in buying behavior will be well positioned to out‐perform peers and deliver incremental value to shareholders.

Details

Journal of Business Strategy, vol. 31 no. 6
Type: Research Article
ISSN: 0275-6668

Keywords

Access Restricted. View access options
Article
Publication date: 11 September 2018

Mahfuzur Rahman, Mohamed Albaity, Che Ruhana Isa and Nurul Azma

This study aims to concern with Malaysian consumer involvement in fashion clothing. To achieve this, materialism, fashion clothing involvement and religiosity are examined as…

1402

Abstract

Purpose

This study aims to concern with Malaysian consumer involvement in fashion clothing. To achieve this, materialism, fashion clothing involvement and religiosity are examined as drivers of fashion clothing purchase involvement.

Design/methodology/approach

Gender, race and age are explored to have better understanding of fashion clothing purchase involvement in Malaysia. Data were gathered using a Malaysian university student sample, resulting in 281 completed questionnaires.

Findings

The results support the study’s model and its hypotheses and indicate that materialism, fashion clothing involvement and religiosity are significant drivers of fashion clothing purchase involvement. Also, materialism is a significant driver of fashion clothing involvement, and fashion clothing involvement mediates the relationship between materialism and fashion clothing purchase involvement. The results also show that Malaysian youth do not possess a high level of materialistic tendencies.

Originality/value

This study offers enormous opportunities for the international apparel marketers to formulate relevant business policies and strategies.

Details

Journal of Islamic Marketing, vol. 9 no. 3
Type: Research Article
ISSN: 1759-0833

Keywords

1 – 10 of over 4000
Per page
102050