Hongjia Ma, Chunting Lang, Qing Sun and Deeksha Singh
The purpose of this study is to review the literature of enterprise capability, which comprises the three dimensions of operational, dynamic and improvisational capabilities, and…
Abstract
Purpose
The purpose of this study is to review the literature of enterprise capability, which comprises the three dimensions of operational, dynamic and improvisational capabilities, and analyze their differences. Through this review, the authors aim to enrich the enterprise capability theory and provide some directions for entrepreneurial practice in the face of volatility, uncertainty, complexity and ambiguity (VUCA).
Design/methodology/approach
The study is based on a systematic review of the literature on enterprise capability as it relates to entrepreneurial firms, following the content analysis approach as described in Gaur and Kumar (2018).
Findings
The authors’ conceptual model compares the capability levels of startups and mature enterprises and presents a model for the dynamic evolution of the capability levels of enterprises. In doing so, this study enriches the enterprise capability theory and lays the theoretical foundation for the follow-up empirical research. The authors also provide guidance for entrepreneurial practice in the face of VUCA.
Originality/value
In recent years, scholars have begun to explore the issue of enterprise capability in the field of entrepreneurship. However, because of different research perspectives, one lacks clarity on the concept and dimensions of enterprise capability. The capability theory is relatively weak in guiding the practice of enterprises; enterprises lack effective response strategies in a changing environment, and the failure rate of startups is high. This study aims to develop a deeper understanding of enterprise capability.
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The purpose of this paper is to treat WeChat moments as social media environments and applies the research model to explore the effect of social media environments on perceived…
Abstract
Purpose
The purpose of this paper is to treat WeChat moments as social media environments and applies the research model to explore the effect of social media environments on perceived interactivity from the perspective of environmental psychology.
Design/methodology/approach
This paper proposes social media environments as effective stimuli for future participate in online social interactions. First, two cues of social media environments (user-to-system cues and user-to-user cues) can be important antecedents of users’ perception of interactivity. Second, users’ intention of future participates in online social interactions can be influenced by three dimensions of perceived interactivity (action control, connectedness and responsiveness). Using data from 334 users of WeChat moments, the authors conduct partial least squares analysis to validate the research model.
Findings
The results indicate that both technological and social environments positively affect three dimensions of perceived interactivity, respectively, including action control, connectedness and responsiveness. Moreover, actual findings also suggest that higher perceived interactivity increases users’ intention of future participate in online social interactions.
Originality/value
This work contributes to in-depth research on the relationships between social environments and perceived interactivity. Besides, this paper demonstrates that both technological and social cues of social media environments are significant elements in simulating users’ internal experience and behavioral intention. The main conclusions of this study can be valuable to social media developers and managers.
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Shuai Han, Tongtong Sun, Yanming Sun and Xi Gao
The COVID-19 outbreak has been effectively controlled in China, but the resulting public psychological crisis is a latent, persistent and torturous disaster. This crisis affects…
Abstract
Purpose
The COVID-19 outbreak has been effectively controlled in China, but the resulting public psychological crisis is a latent, persistent and torturous disaster. This crisis affects not only the individual’s health but also social stability. This study aims to reveal the structure and situation of public psychological crisis during the remission period of the COVID-19 epidemic.
Design/methodology/approach
A questionnaire survey of the psychological crisis was conducted from February to May 2021. Data was collected from 1,056 respondents from different provinces in China.
Findings
The findings reveal the dangerous risks of public psychological crises. The specific results are as follows: first, a hierarchical state structure of psychological crisis is constructed and characterized as a significant gradient decline, namely, anxious state>panic state>depressive state>hostile state. Second, 43.939% of respondents reported an anxious state, 46.780% reported a panic state, 40.909% reported a depressive state, 28.883% reported a hostile state and 22.254% of the respondents had four psychological crisis states. Third, those with 56–65 years of age, equal or below high school and PhD, with monthly family incomes of ¥50,000–¥100,000 and living in the county and city areas have relatively high levels of psychological crisis.
Originality/value
This study enriches the research on the evolution of the psychological crisis in terms of structure and periods. This study also provides substantial evidence for hierarchical intervention and differentiated intervention of psychological crisis.
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Doaa Abdel Rehim Mohamed Aly, Arshad Hasan, Bolanle Obioru and Franklin Nakpodia
This study aims to investigate the influence of corporate governance (CG) on environmental disclosure (ED) practices within UK and US firms, addressing the contemporary challenges…
Abstract
Purpose
This study aims to investigate the influence of corporate governance (CG) on environmental disclosure (ED) practices within UK and US firms, addressing the contemporary challenges confronting firms in both contexts.
Design/methodology/approach
Using the dynamic panel regression framework of system generalised method of moment (GMM), this study analyses a sample comprising 121 FTSE and 200 S&P firms from 2010 to 2020.
Findings
The findings emphasise the dynamic nature of ED practices among UK and US firms, demonstrating their propensity to swiftly adjust to desired levels whenever deviations occur. Besides, this study identifies board independence and the frequency of board meetings as significant determinants of ED for UK firms. In contrast, for US firms, board independence and audit committee independence are found to be significant determinants of ED.
Research limitations/implications
The research highlights the fundamental role played by CG in shaping how firms in the UK and the US navigate agency problems and respond to diverse stakeholder demands through ED in their annual reports. This study advocates for the promotion of robust governance systems that concurrently serve the purposes of accountability and monitoring to bridge the information expectation gap between firms and stakeholders. The findings reinforce the necessity for regulatory initiatives involving policy formulation and corporate oversight to enhance private sector awareness regarding environmental reporting practices.
Originality/value
This study contributes to the scarce literature on the impact of board and audit committee characteristics on ED practices in the UK and US contexts. In addition, by using the system GMM estimation technique, this study provides robust and updated evidence that addresses the weaknesses inherent in previous studies.
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Nour Salah Al-okaily, Nidal Alzboun, Ziad Alrawadieh and Muna Slehat
The effects of travel motivation and emotional experience on both tourist satisfaction and destination loyalty are recognized and have been extensively researched as key factors…
Abstract
Purpose
The effects of travel motivation and emotional experience on both tourist satisfaction and destination loyalty are recognized and have been extensively researched as key factors in tourism success. However, the structural relationships between these factors, considering the mediating effects of eudaimonic well-being (optimal psychological functioning), have been scarcely investigated in the consumer tourist behaviors literature. This study aims to develop an integrated model explaining the impact of travel motivation and emotional experience on tourist satisfaction and destination loyalty, mediated by eudaimonic well-being in the realm of domestic tourism.
Design/methodology/approach
A quantitative survey was conducted with 321 domestic tourists visiting Aqaba in Jordan; structural equation modeling was used to analyze the empirical data.
Findings
The findings of this study indicate that both travel motivation and emotional experience have a direct effect on eudaimonic well-being and that eudaimonic well-being has a direct effect on both tourist satisfaction and destination loyalty. Additionally, travel motivation and emotional experience have significant indirect impacts on post-consumption behaviors mediated by eudaimonic well-being.
Originality/value
This study contributes to the literature on consumer behavior in a tourism context by developing a fresh model that improves theoretical knowledge of the relationships between travel motivation, emotional experience and eudaimonic well-being, which underlie tourist satisfaction and destination loyalty formation. This study also advances theoretical understanding of the key roles of eudaimonic well-being in the tourist experience. Managerial implications of these findings are discussed.
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Irem Caglayan and Yasemin Afacan
The increasing number of older passengers is resulted in a growing significance of international senior tourism industry. In today's competitive airport environments, improving…
Abstract
Purpose
The increasing number of older passengers is resulted in a growing significance of international senior tourism industry. In today's competitive airport environments, improving the airport service performance (ASP) for older passengers is crucial to take an important place in the market. ASP design has been in the focal point of many researchers and airport stakeholders. However, the service performance evaluation regarding airport architectural design and use of older passengers have been mostly underrated.
Design/methodology/approach
The study focused on ASP evaluation of architectural building elements. The proposed simulation-based service walkthrough (SBSW) was applied in a case airport building in Istanbul. Experts performed landside passenger activities to evaluate its ASP with a given walkthrough instruction. An empathic tool, GERonTologic age simulation (GERT) suit, was used to experience the physical limitations of older passengers during the experiment.
Findings
Results showed that SBSW positively influenced experts' evaluation of ASP, where higher service problems were obtained. The GERT suit created a significant difference, where lower ASP scores and higher perceived empathy were observed within the group with the GERT suit. The study concluded that the proposed ASP criteria and SBSW could provide a useful research framework during service design of age-friendly airports.
Originality/value
The study addressed a novel area of enquiry by proposing a new set of ASP criteria for older passengers considering the airport architectural design and evaluating these criteria through a new empathic approach “SBSW”.
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This research analysed visitors’ trust in and perceptions of the authenticity and value of the World Heritage (WH) brand based on theories of information seeking behaviour and…
Abstract
Purpose
This research analysed visitors’ trust in and perceptions of the authenticity and value of the World Heritage (WH) brand based on theories of information seeking behaviour and perceived value.
Design/methodology/approach
Data were obtained through a self-administrated online survey and the 818 questionnaires completed. Quantitative methods were applied including PLS-SEM modelling.
Findings
The findings show that trust in the WH brand influences individuals’ perceptions of WH sites (WHSs), and brand authenticity is an important determinant of visitors’ perceived WHS value.
Originality/value
This study extends the existing theoretical research on WH brand management and tourism behaviour by evaluating data on natural, tangible and intangible WHSs.
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This paper aims to explore various tensions related to the diffusion and reception of the New Qing History (NQH) in China, and more specifically, it aims at underlying a recurrent…
Abstract
Purpose
This paper aims to explore various tensions related to the diffusion and reception of the New Qing History (NQH) in China, and more specifically, it aims at underlying a recurrent tension within the core of this debate, between a Global and a Nationalist historical narrative.
Design/methodology/approach
The author’s focus is to analyze various texts published in China between 2006 and 2018.
Findings
The author argues that the intensity of the current debate is partly related on the one hand, to the fact that NQH undermines various aspects of China’s Nationalist teleology and territorial claims and, on the other hand, to the basic difficulty of accepting the coexistence of various historical representations that are risking to weaken contemporary’s justifications of its rising schemes.
Originality/value
The text presents an original reading of some important issues raised by the NQH debate.
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Cheng‐chung Lai and Paul B. Trescott
To review one of the earliest Chinese debates on socialism, highlighting the consequent changes in outlook by Sun Yat‐sen and Liang Qichao; and to demonstrate the influence of…
Abstract
Purpose
To review one of the earliest Chinese debates on socialism, highlighting the consequent changes in outlook by Sun Yat‐sen and Liang Qichao; and to demonstrate the influence of Western economic writers especially Richard T. Ely, Henry George, and German Bismarckian socialists.
Design/methodology/approach
Textual analysis of original Chinese‐language materials with extensive direct quotations (in translation).
Findings
Sun initially gave primary attention to land policy, using a (somewhat inconsistent) combination of George's “single tax” and a very different idea of land nationalization. As a result of the debate, however, Sun gave more attention to economic growth, capital formation, and import restriction. Liang initially favored Bismarckian socialism, but moved during the debate to increasing skepticism about a major economic role for government, recognizing the need for entrepreneurship and capital formation.
Originality/value
Existing literature fails to perceive the radical shifts in viewpoint which developed for both Sun and Liang. This is particularly important for Sun, whose later ideas had a major influence on Chinese economic policy after 1927.
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Harveen Bhandari, Amit Mittal and Meenal Arora
The study investigates the mediated moderation impact of Memorable Religious Experience (MRE) and Religiosity (REL) on the relationship between Memorable Tourism Experience (MTE…
Abstract
Purpose
The study investigates the mediated moderation impact of Memorable Religious Experience (MRE) and Religiosity (REL) on the relationship between Memorable Tourism Experience (MTE) and Attitude towards Pilgrimage (ATT) finally driving Recommend Intention (RCI) of visitors to a religious site. It suggests visitors' incentive variable religiosity can influence their decision to recommend visiting a religious destination.
Design/methodology/approach
The research uses a quantitative cross-sectional approach wherein a self-administered survey was used for data collection from 223 pilgrims who visited a popular pilgrimage site. Partial least squares-structural equation modeling (PLS-SEM) was employed for analysis.
Findings
The results showed that MTE has a significant influence on ATT which further influences RCI (a dimension of behavioral intention-BI) of visitors towards a religious destination. Further, MRE mediates the relationship between MTE and ATT. Nevertheless, REL illustrated a significant moderation influence on the relationship between MRE and ATT, further verifying the mediated moderation impact of MRE and REL in the model.
Practical implications
Recommendation of existing customers is one of the most powerful indicators of customer loyalty and usually leads to revisit. The research provides destination managers/tourism planners of pilgrimage sites to formulate appropriate marketing strategies to develop RCI and sustainable branding.
Originality/value
This study adds to the empirical studies conducted on REL by constructing a composite picture of the memorable tourism experience within a pilgrimage tourism context. The uniqueness lies in the attempt to investigate the mediated moderation impact of MRE and REL using a symmetric (PLS-SEM) approach.