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The market segment of families with young children is significant for the cruise industry in China. This study aims to examine the cruise experience of them and facilitate the provision of family cruise vacation products and services.

This study collects online comments on the cruise experience of Chinese families with young children and analyzes the data in terms of text, sentiment and content.

The results of the text analysis indicate issues with several dimensions of the cruise experience. But the results of a sentiment analysis reveal that only 56.76% of the Chinese families with young children expressed positive feelings about cruise tourism. Almost one third (30.43%) expressed negative feelings, and the rest were neutral. In addition, by conducting a content analysis of the negative sentiment comments, this study identifies areas where cruise products and services need to be improved.

Cruise lines are advised to improve the provision of family cruise vacation products and services, such as enhancing physical experience elements, paying attention to human interaction and situational factors and caring for travelers’ personal needs.

This paper explores the cruise experience of Chinese families with young children, which is currently underdeveloped. A methodology approach including text analysis, sentiment analysis and content analysis is systematically applied to offer a holistic and deep understanding of travel experience. A framework for the cruise experience is proposed, which has theoretical and practical significance.

携儿童出游的中国家庭邮轮体验研究

摘要

有小孩的家庭细分市场对中国的邮轮行业来说意义重大。本研究旨在通过分析他们的邮轮体验, 提升家庭邮轮度假产品和服务的开发与运营。

本研究通过收集携儿童出游的中国家庭邮轮体验的相关在线评论, 对其从文本分析、情感分析和内容分析等方面对数据进行了分析。

文本分析的结果表明邮轮体验的若干维度上存在问题。但情感分析的结果显示, 只有56.76%的有小孩的中国家庭对邮轮体验表达出了积极情绪。近三分之一 (30.43%) 表达了负面情绪, 其余的则持中立态度。此外, 通过对负面情绪评论进行内容分析, 本研究提出了邮轮产品和服务需要提升的方向。

建议邮轮公司根据本研究的结果改进家庭邮轮度假产品和服务, 如增强身体体验元素, 关注人际互动和情境因素, 关心旅客的个性化需求等。

本文对目前尚没有进行充分探讨的携儿童出行的中国家庭的邮轮体验进行了分析, 为了更全面深入地理解邮轮旅行体验, 本研究系统地应用了包括文本分析、情感分析和内容分析等方法, 提出了邮轮体验的研究框架, 具有一定的理论和实践意义。

Experiencias vacacionales en crucero para familias chinas con niños pequeños

Resumen

El segmento de mercado de familias con niños pequeños es significativo para la industria de cruceros en China. Este estudio tiene como objetivo examinar la experiencia de crucero de este segmento, así como facilitar la oferta de productos y servicios de vacaciones familiares en crucero.

Este estudio recopila comentarios en línea sobre las experiencias de crucero en las familias chinas con niños pequeños, analizando los datos en términos de texto, sentimiento y contenido.

Los resultados del análisis del texto indican problemas con varias dimensiones de la experiencia del crucero. Pero los resultados del análisis de sentimientos, revela que solo el 56,76% de las familias chinas con niños pequeños expresaron sentimientos positivos sobre el turismo de cruceros. Casi un tercio (30,43%) expresó sentimientos negativos, y el resto fue neutral. Además, al realizar un análisis de contenido de los comentarios de sentimiento negativo, este estudio identifica áreas donde los productos y servicios de cruceros deben mejorarse.

Se recomienda a las líneas de cruceros que mejoren la oferta de productos y servicios vacacionales familiares, así como mejorar los elementos de la experiencia física, prestar atención a la interacción humana y los factores situacionales, y atender las necesidades personales de los viajeros.

Este trabajo explora la experiencia de crucero de las familias chinas con niños pequeños, que actualmente está poco desarrollada. Se aplica sistemáticamente un enfoque metodológico que incluye análisis de texto, análisis de sentimiento y análisis de contenido para ofrecer una comprensión holística y profunda de la experiencia de viaje. Se propone un marco para la experiencia del crucero, que tiene significado teórico y práctico.

The purpose of this study is to explore the mechanisms underlying the transformation of records management (RM) to digital processes in the context of electronic records management systems (ERMS). The aim is to facilitate the evaluation of the long-term performance of ERMS and the effectiveness of the current standards.

Qualitative methods, such as participant observation and the constructivist grounded theory, were applied on a case of ERMS implementation in the Chinese public sector.

The results revealed that the application of transition-oriented ERMS would stimulate restructuring in the RM pattern and expectation on the functions of ERMS, with information quality underlying as a key challenging factor. The above-stated factors together drive the digital transformation of RM. A model for this mechanism is provided in the present study.

The selected case serves as an example for the cases that are not conditional on enforcing the electronic documents and RMS. As preliminary research, only one case has been studied here. However, it is possible to conduct other case studies to develop a further understanding of the transformation process.

The novelty of the present study is that it draws attention to the challenges encountered in moving RM towards digital transformation, by providing a theoretical foundation for developing sustainable evaluations of the ERMS and the associated current standards.

The aim of this paper is to research the acceptance mechanism of building information modeling (BIM) technology and to explore the differences among Architecture/Engineering/Construction (A/E/C) professionals with different individual characteristics. The proposed acceptance mechanism of BIM technology is intended to be used by industry stakeholders to propose decisions and measures, and improve the degree of BIM adoption.

Traditional hypothesis testing is adopted by the current study to empirically research the specific mechanism of A/E/C professionals accepting BIM technologies. In the one phase, a conceptual model based on technology acceptance model (TAM) and technology organization environment (TOE) theory was established and a large-scale questionnaire survey was conducted. In the other phase, structural equation modeling (SEM) was used to analyze acquired sample data, so as to empirically test the validity of the proposed linkage.

The results show first that perceived ease of use has no significant influence on perceived usefulness, and perceived usefulness has no significant effect on behavior intention as well. Second, BIM technical features and government BIM policies have positive effects on perceived usefulness, BIM technical features and organization supports have positive effects on perceived ease of use. Third, the BIM acceptance mechanism of A/E/C professionals is diverse from respondents with different characteristics, e.g. regions and working time.

The authors highlight the large sample size, as well as the nationwide context, of the questionnaire survey. Meanwhile, acceptance differences among A/E/C professionals with different demographic characteristics have been clarified using profound data and t-test. The findings of this study enrich the research on the acceptance mechanism of BIM technology, and contribute to relevant stakeholders taking targeted measures to promote the effective application of BIM technology nationwide.

This study aims to examine the effects of multidimensional factors of platform features, group effects and emotional attitudes on social media users’ privacy disclosure intention.

This study collected the data from 426 respondents through an online questionnaire survey and conducted two approaches of structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (fsQCA) for theoretical hypothesis testing and configuration analysis of the data.

The results show that social media platform features (rewards of information disclosure, personalized service quality and data transparency), group effects (group similarity, group information interaction and network externality), individual emotional attitudes (trust and privacy concern) and control variable (gender) have a significant impact on privacy disclosure intention, as well as trust and privacy concern play mediating roles. Additionally, the fsQCA method reveals five causal configurations that explain high privacy disclosure intentions. Furthermore, the study reveals that male users pay more attention to platform features, while female users are more inclined to group effects.

This study attempts to construct a comprehensive model to examine the factors that affect users' intention to disclose their privacy on social media platforms. Drawing on the cognition-affect-conation model and multidimensional development theory, the model integrates multidimensional factors of platform features, group effects, trust and privacy concern to complement existing theoretical frameworks and privacy disclosure literature. By understanding the complex dynamics behind privacy disclosure, this study helps platform providers and policymakers develop effective strategies to ensure the vitality and momentum of the social media ecosystem.

The roles that one single leadership style plays on motivating employees have been studied. However, in reality, an individual may exhibit more than one type of leadership style. This study aims to reveal how zhongyong leadership can lead to employees’ thriving at work in China, with a glance at ethical leadership as a moderator. The intrinsic motivation of employees is also considered as a mediator to show the specific path that bridges employees’ perceived leadership styles and their thriving at work.

Using three-period data from a sample of 346 employees working in Chinese companies, this study performs regression and bootstrap analyzes in PROCESS macro to test the hypotheses. By adopting the Johnson-Neyman technique, this study further identifies the specific moderating range within which ethical leadership makes a difference.

The positive correlation between zhongyong leadership and employees’ thriving at work only withstand scrutiny when the level of ethical leadership is sufficiently high and employees’ intrinsic motivation plays a mediating role. Specifically, when the ethical leadership level is higher than 6.022 (on a seven-point scale), zhongyong leadership can significantly increase the intrinsic motivation of employees and their thriving at work will be stronger as a result. On the contrary, when ethical leadership is lower than 1.089 (on a seven-point scale), this mediated relationship will head exactly in the opposite direction.

This study focuses on investigating the effects of multiple positive leadership behaviors on promoting employees’ thriving at work. The resultant findings provide compelling evidence for the integration of different leadership styles in practice and consolidate the theoretical underpinnings of related research on thriving at work.

This paper aims to propose practical recommendations in accordance with the strategic roles played by research and development (R&D) in multinational companies (MNCs).

This study applies a qualitative method to investigate the talent management (TM) practices implemented in MNCs’ R&D units.

The findings identify four R&D strategies and four sectors of TM practices. Furthermore, there exists an alignment between R&D strategies and TM practices.

This paper has several limitations. This qualitative research is exploratory, and larger samples or quantitative methods are needed to ensure the wider applicability of the findings. When possible, longitudinal studies yield superior results in revealing the evolving strategic roles of R&D subsidiaries and their TM practices. The authors used China as the research context, and similar studies in other emerging countries with active R&D activities are required to further validate or complement the findings in this study.

This study has some practical implications for companies with regard to aligning their TM practices with R&D strategies.

R&D units play an increasingly significant role in MNCs and TM is a key issue. However, there is a lack of TM research focusing on R&D employees by taking strategies into account.

The study aims to enhance energy efficiency within the high-energy consuming construction industry. It explores the spatial-temporal dynamics and distribution patterns of total factor energy efficiency (TFEE) across China’s construction industry, aiming to inform targeted emission reduction policies at provincial and city levels.

Utilizing a three-stage super-efficiency SBM-DEA model that integrates carbon emissions, the TFEE in 30 Chinese provinces and cities from 2004 to 2019 is assessed. Through kernel density estimation and exploratory spatial data analysis, the dynamic evolution and spatial patterns of TFEE are examined.

Analysis reveals that environmental investments positively impact TFEE, whereas Gross Regional Product (GRP) exerts a negative influence. R&D expenditure intensity and marketization show mixed effects. Excluding environmental and random factors, TFEE averages declined, aligning more closely with actual development trends, showing a gradual decrease from east to west. TFEE exhibited fluctuating growth with a trend moving from inefficient clusters to a more even distribution. Spatially, TFEE demonstrated aggregation effects and characteristics of space-time transition.

This research employs the three-stage super-efficiency SBM-DEA model to measure the total factor energy efficiency of the construction industry, taking into account external environment, random disturbances, and multiple effective decision-making units. It also evaluates energy efficiency changes before and after removing disturbances and comprehensively examines regional and temporal differences from static and dynamic, overall and phased perspectives. Additionally, Moran scatter plots and LISA cluster maps are used to objectively analyze the spatial agglomeration and factors influencing energy efficiency.

Using data from Vietnam to reveal which factors affected the impressive growth of Vietnam's e-commerce during the COVID-19 pandemic.

Drawing on the Stimulus–Organism–Response (S-O-R) framework, the study proposed a conceptual model in which the influence of COVID-19 information overload (IO) on online purchase intention (OPI) was discovered. The authors were also interested in examining the moderator roles of self-construal (SC), perceived ease of use (PEOU) and perceived usefulness (PU) in inducing the intention to make an online purchase.

Perceived threat (PT) and cyberchondria (C) played full mediation roles in the impact of IO on OPI. Moreover, PT was found to be a partial mediator of the relationship between IO and C. Furthermore, interdependent self-construal (IntSC) positively moderated the positive effect of IO on PT. Finally, PU and PEOU showed significant moderated moderation effects, in which PU moderated the effects of PT and C on OPI, whereas PU itself was moderated by PEOU.

Understanding the positive effects of IO, C and PT on OPI can be useful for marketers. In addition, managers should improve the ease-of-use and usefulness of online stores/platforms to attract more consumers to online channels.

Marketers and managers should learn more about how to take advantage of IO, PT and C. For instance, to sell medical supplements, marketer should push up related-health information such as obesity, diabetics, to make consumers perceive a threat to their health and search for ways to improve their health condition. This is the time when advertisements for medical supplements bring into play. This method can be applied in many different fields. The key is that marketers should find out what is the threat that their targeted customers can perceive and then spread out a huge amount of relevant information.

The government should control infodemic and guide people to obtain official information. This helps to restrain the PT and C, which seriously harm people's health and affect their behaviors, such as making unusual or panicked purchases. This study also suggests a considerable concern that residents of Asian cultures, where IntSC is dominant, may perceive threat more than residents of Western cultures.

Limited research addresses the relationship between PEOU and PU when they act as moderators. Current research not only explains the moderation effect of PU under the influence of PEOU but also suggests that PEOU may be more important than PU in emerging markets due to customers' inexperience in online markets or channels. It also explores the factors that influenced OPI in Vietnam during the COVID-19 outbreak and contributes to the scientific literature on Vietnam, especially in terms of discovering the tendency of SC, which has not been mentioned before in research about Vietnamese.

The purpose of this paper is to establish a new dynamic coupled discrete-element contact model used for investigating fresh concrete with different grades and different motion states, and demonstrate its correctness and reliability according to the rheological property results of flow fresh concrete in different working states through simulating the slump process and mixing process.

To accurately express the motion and force of flowing fresh concrete in different working states from numerical analysis, a dynamic coupled discrete-element contact model is proposed for fresh concrete of varying strength. The fluid-like fresh concrete is modelled as a two-phase fluid consisting of mortar and aggregate. Depending on the contact forms of the aggregate and mortar, the model is of one of the five types, namely, Hertz–Mindlin, pendular LB contact, funicular mucous contact, capillary LB contact or slurry lift/drag contact.

To verify the accuracy of this contact model, concrete slump and cross-vane rheometer tests are simulated using the traditional LB model and dynamic coupled contact model, for five concrete strengths. Finally, by comparing the simulation results from the two different contact models with experimental data, it is found that those from the proposed contact model are closer to the experimental data.

This contact model could be used to address issues such as (a) the mixing, transportation and pumping of fresh concrete, (b) deeper research and discussion on the influence of fresh concrete on the dynamic performance of agitated-transport vehicles, (c) the behaviour of fresh concrete in mixing tanks and (d) the abrasion of concrete pumping pipes.

To accurately express the motion and force of flowing fresh concrete in different working states from numerical analysis, a dynamic coupled discrete-element contact model is proposed for fresh concrete of varying strength.