Madhu Verma and Priyanka Yadav
The purpose of this study is to conduct a comprehensive bibliometric analysis of workplace incivility research spanning from 1999 to 2023, examining publication trends…
Abstract
Purpose
The purpose of this study is to conduct a comprehensive bibliometric analysis of workplace incivility research spanning from 1999 to 2023, examining publication trends, intellectual structure, and global collaboration patterns to synthesize fragmented knowledge and identify future research directions.
Design/methodology/approach
This study used the Bibliometrix R-package to analyze 1,322 publications from Scopus and Web of Science databases. It used descriptive analysis and network analysis to examine the field’s evolution.
Findings
The analysis revealed significant growth in workplace incivility research, particularly after 2008. Key themes included customer incivility, emotional exhaustion and job satisfaction. The USA led in research output, with strong international collaborations. The intellectual structure comprised four main clusters, reflecting the field’s multidisciplinary nature.
Research limitations/implications
Limitations included potential bias toward English-language publications and reliance on citation metrics. This study highlighted opportunities for more diverse international collaborations and suggested focusing on long-term effects, evidence-based interventions and technology-mediated incivility in future research.
Originality/value
This study provides a comprehensive bibliometric analysis of workplace incivility research from two major databases (Scopus and Web of Science), offering a holistic view of the field’s development and identifying critical knowledge gaps to inform future research directions.
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Priyanka Yadav and Kanchan Bagri
Flexible work, defined by its adaptability to changing global conditions, marks a shift from traditional to modern practices. In this environment, employees can choose their…
Abstract
Purpose
Flexible work, defined by its adaptability to changing global conditions, marks a shift from traditional to modern practices. In this environment, employees can choose their preferred working style. This study reviews existing research and highlights new themes in the field.
Design/methodology/approach
The research data has been organized through a bibliometric analysis, including a systematic literature review and thematic analysis. Using Scopus, data from 2000 to 2024 was collected, and 400 articles were finalized for study on FWC. Vos Viewer, R Studio and Excel were used for analysis.
Findings
The research emphasizes embracing a flexible work culture, crucial for workforce adaptability. This can be achieved through telecommuting, compressed workweeks, part-time schedules and flexible hours. The study categorizes four main themes through cluster analysis: T1 (Framework, employee well-being and work experience), T2 (Gender-based study, supervisor support, perceived usability and career development), T3 (Parental experience, child care and virtual offices) and T4 (Present and futuristic agenda, work-intensification, teleworking and traditional vs modern work environment).
Research limitations/implications
This study will offer a blueprint for modern office job requirements. This Work structure will assist in addressing several difficulties for the business and its personnel, enabling managers and staff to effectively manage workloads while embracing flexibility to promote a positive workplace culture.
Practical implications
This study's prime implication is to provide clarity to managers to start working in a new modernize work set up where managers can help employees to build resilience and enjoy pros and work upon the cons within their work setup.
Social implications
This paper emphasizes the need to boost employee resilience and modernize traditional work systems. Key recommendations for improving workplace culture and well-being include recognizing gender differences in telework acceptance and providing related training, fostering ethical work practices and positive interpersonal beliefs and enhancing managers' leadership skills through targeted training.
Originality/value
This paper explores flexible work cultures, focusing on caregivers and elder care, to guide researchers and organizations in enhancing work–life balance.
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Priyanka Yadav and Anil Kumar Sharma
The purpose of this paper is to combine the critical parameters used to study financial inclusion into a composite index. The idea is to rank Indian states and union territories…
Abstract
Purpose
The purpose of this paper is to combine the critical parameters used to study financial inclusion into a composite index. The idea is to rank Indian states and union territories (UTs) on the basis of this index, determine change in ranks during 2011 to 2014 and identify factors affecting high/low scores on the index.
Design/methodology/approach
Data for the study were collected from secondary sources published by Reserve Bank of India (RBI) and Central Statistical Organization. Applying technique of order preference by similarity to ideal solution (TOPSIS), a composite multi-dimensional index of financial inclusion (IFI) has been built by using three broad parameters of penetration, availability and usage of banking services. Factors significantly influencing scores of states/UTs on IFI were identified using multiple regression analysis.
Findings
The value of financial inclusion for India on composite IFI has increased by 0.045 points during the study period. Share of agriculture to state gross domestic product, literacy ratio, population density, infrastructure development and farmer suicides are significant factors affecting financial inclusion.
Practical implications
The multi-dimensional IFI is a useful tool to measure financial inclusion using several parameters for various states/regions. The index can also be used to compare the performance of states/regions over same/different periods.
Originality/value
This paper is unique in its attempt to construct multi-dimensional IFI for Indian states/UTs by applying TOPSIS. It will prove useful for future researchers by combining several aspects of financial inclusion into single index.
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Priyanka Namdevrao Yadav, Srinivas Goli, Arokiasamy Perianayagam and Ladumai Maikho Apollo Pou
– The purpose of this paper is to examine the linkages of employment, chronic disease prevalence and medical care of the older population in India.
Abstract
Purpose
The purpose of this paper is to examine the linkages of employment, chronic disease prevalence and medical care of the older population in India.
Design/methodology/approach
This study used the India Human Development Survey data for the analysis. Bivariate, multinomial logit regression and multiple classification analysis are used as methods for the study.
Findings
The findings suggest a bi-directional relationship between employment and chronic diseases: the older population who are engaged in regular paid work has lower likelihood to the risk of chronic diseases compared to those who are not working. Conversely, the older population with chronic diseases may be unable to work in regular paid jobs. The greater proportions of not-working older population with savings and retirement pensions are more likely to seek modern treatment for the chronic diseases. Overall, the results foster that employment determines and is determined by chronic disease prevalence among the older population in India.
Originality/value
This paper for the first time presents evidence on the linkages of employment, chronic disease prevalence and medical care of the older population in India by using a unique and comprehensive data source.
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Gaurav Nagpal, Namita Ruparel, Himanshu Seth and Victor Saha
After reading and discussing the case, the participant would be able to: comprehend the ethics in marketing strategies that were displayed by an entrepreneur in the challenging…
Abstract
Learning outcomes
After reading and discussing the case, the participant would be able to: comprehend the ethics in marketing strategies that were displayed by an entrepreneur in the challenging times of the Covid-19 pandemic; appreciate how the marketing was executed in a socially responsible manner through digital means when there was a conflict between the business and the social interest; and understand how the innovative services or products can be developed that turn the trouble into an opportunity. The case shall also enlighten the students on how to create suitable marketing messages in digital times. The purpose of this paper is to let the students appreciate how they can carry out marketing efforts for a business while keeping customer needs and aspirations at the core, how the marketing campaigns can be designed and executed in a socially responsible manner and how the product portfolio can be suitably altered to make it more valued to the customer. After reading and discussing this case, the students will also be able to appreciate that it is important to identify and address the customer’s pain which may be stated or unstated by the customer. The case intends to teach students how to identify and reap the opportunities that get created from time to time and to make them appreciate that businesses can contribute significantly towards societal gains by committing minimal resources.
Case overview/synopsis
The mainstream marketing discipline focuses on excessive consumerism as opposed to the concept of “socially responsible marketing” which advocates that business initiatives should be supported by ethical considerations. The coworking industry was one of the worst affected industries by the pandemic since their customers started working from their homes during and post the lockdowns, leading to a loss in revenues. The protagonist in the case had a strong belief that the business interests would be secondary to the overall interest of society, and therefore, he advised the customers on how they could work productively, safely and stress-free from their homes. As the lockdown was un-eased, the marketing campaigns were launched and executed in a very ethical manner, while designing innovative service offerings were designed.
Complexity academic level
The case is relevant for the students pursuing undergraduate and graduate studies in the field of business and management.
Supplementary material
Teaching notes are available for educators only.
Subject code
CSS 8: Marketing.
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Prime Minister Narendra Modi’s Bharatiya Janata Party (BJP) aims to retain power in the state, which is India’s most populous and its third poorest. UP Chief Minister Yogi…
Details
DOI: 10.1108/OXAN-DB267166
ISSN: 2633-304X
Keywords
Geographic
Topical
Mansi Yadav and Priyanka Banerji
There has been a great deal of exploratory, conceptual and empirical research on digital financial literacy (DFL) in the fields of finance, economics, business and management. But…
Abstract
Purpose
There has been a great deal of exploratory, conceptual and empirical research on digital financial literacy (DFL) in the fields of finance, economics, business and management. But up until now, there has not been any attempt to provide a thorough scientific mapping of the area. Therefore, by combining various knowledge systems, this study seeks to identify the current research trend.
Design/methodology/approach
A sample of 158 papers was subjected to bibliometric analysis in the areas of DFL or digital finance. Assembling, organising and evaluating are the three phases that make up the bibliometric analysis process derived from the most dependable and genuine sources, the Scopus database, and the Web of Science (WoS) database. This study was done using a scientific search technique on the Scopus and WoS databases for the years 2015 through 2022. The study made use of Biblioshiny, a web-based tool created in R-studio and part of the Bibliometrix package. Prominent journals, authors, nations, articles and themes were identified with the use of the software's automated workflow. “Citation, co-citation, and social network analysis” were also carried out.
Findings
The study' outcomes indicate that, as an interdisciplinary discipline, the themes of digital finance have changed throughout time. Researchers first concentrated on socioeconomic and demographic variables, but over time the subject expanded to include themes like influencing, promoting, and behavioural factors that affect digital financial literacy (DFL). This research shows the conceptual framework of the area in addition to its intellectual and social structure. This study offers crucial insights into subjects that demand more research.
Research limitations/implications
Since the current study is a bibliometric analysis, the usual restrictions on such studies apply. A meta-analysis, a thorough literature review and other methods would be beneficial for future researchers to develop a solid conceptual framework. This current research work's science mapping is restricted to the Scopus and WoS databases because this research includes more high-quality articles and has organised formats that work with the Bibliometrix application.
Practical implications
Present research provides critical insights into saving behaviour, retirement planning, digital finance and the interdependence of these. This research highlights the most prevalent problems in the field and points in the direction of potential areas for further study. Exposing the social and intellectual structure of the domain educates upcoming scholars about the themes, contexts and opportunities for collaboration in this field.
Social implications
The study will be useful for future learning as the study gives broad exposure to the current literature in the field of digital finance. On the other hand, people will also grow aware of the effects of digital finance and make the proper choices as a result. Additionally, the report might offer crucial insights for developing policies on digital finance and literacy.
Originality/value
In the past, a significant number of conceptual and empirical studies were conducted internationally in the research fields of economics, finance, business, management and consumer behaviour. This research makes a significant addition by bringing together disparate literature in the field, highlighting reliable sources, authors and documents, and examining the relationship between digital finance, saving behaviour and retirement planning.
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Gaytri Malhotra, Miklesh Prasad Yadav, Priyanka Tandon and Neena Sinha
This study unravels an attempt to investigate the dynamic connectedness of agri-commodity (wheat) of Russia with 10 financial markets of wheat importing counties during the…
Abstract
Purpose
This study unravels an attempt to investigate the dynamic connectedness of agri-commodity (wheat) of Russia with 10 financial markets of wheat importing counties during the Russia–Ukraine invasion.
Design/methodology/approach
This study took the daily prices of Wheat FOB Black Sea Index (Russia) along with stock indices of 10 major wheat-importing nations of Russia and Ukraine. The time frame for this study ranges from February 24, 2022 to July 31, 2022. This time frame was selected since it fully examines all of the effects of the crisis. The conditional correlations and volatility spillovers of these indices are predicted using the DCC-GARCH model, Diebold and Yilmaz (2012) and Baruník and Křehlík (2018) models.
Findings
It is found that there is dynamic linkage of agri-commodity of with stock markets of Iraq, Pakistan and Tanzania in short run while stock markets of Egypt, Turkey, Bangladesh, Pakistan, Brazil and Iraq are spilled by agri-commodity in long run. In addition, it documents that there is large spillover in short run than medium and long run comparatively. This signifies that investors have more diversification opportunity in short run then long run contemplating to invest in these markets.
Originality/value
To the best of the authors’ understanding this is the first study to undertake the dynamic linkage of agri-commodity (wheat) of Russia with financial market of select importing counties during the Russia–Ukraine invasion.
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Parvathy S. Nair, Atul Shiva, Nikhil Yadav and Priyanka Tandon
The purpose of this study is to investigate the influence of mobile applications on investment decisions by retail investors in stocks and mutual funds. This study focuses on how…
Abstract
Purpose
The purpose of this study is to investigate the influence of mobile applications on investment decisions by retail investors in stocks and mutual funds. This study focuses on how mobile technologies are applied on mobile apps by retail investors for e-trading in emerging financial markets.
Design/methodology/approach
The study explored predictive relevance for the adoption behavior of retail investors under the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. Further, goal contagion theory was applied to investigate the adoption behavior of investors towards e-trading. An adapted questionnaire was used to collect the date from April to June 2021 and data analysis was performed on 507 usable responses. The methodology adopted in this study is variance based partial least square structural equational modelling (PLS-SEM). Additionally, the study explains important and performing constructs based on the response of retail investors towards mobile app usage for investment decisions.
Findings
The study shows that effort expectancy, performance expectancy followed by perceived return were the primary determinants of behavioral intentions to use mobile applications by retail investors for e-trading. Further, habit of investors determined the adoption behavior of investors towards mobile apps. Additionally, the study revealed that perceived risk is not an important aspect for retail investors in comparison to perceived return.
Research limitations/implications
The study in future can address to the aspect of personality traits of retail investors for technology adoption for investment decisions. Further investigation is required on addressing unobserved heterogeneity of retail investors towards technology adoption process in emerging financial markets.
Practical implications
The study provides theoretical and practical implications for retail investors, financial advisors and technology companies to understand the behavioral pattern and mobile apps adoption behavior of retail investors in emerging financial market. The findings in the study will help broking firms to sensitize their clients for effective use of their respective mobile apps for e-trading purposes. The study will strengthen the knowledge of financial advisors to understand investment behavior of retail investors in emerging financial markets.
Originality/value
This study unfolds a novel framework of research to understand the technology adoption pattern of retail investors for e-trading by mobile applications in emerging financial markets. The present study provides significant understanding in the domain of technology adoption by retail investors under behavioral finance environment.
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Md Saharik Joy, Priyanka Jha, Pawan Kumar Yadav, Taruna Bansal, Pankaj Rawat and Shehnaz Begam
The presence of green spaces plays a vital role in promoting urban sustainability. Urban green parks (UGPs) help create sustainable cities while providing fundamental ecological…
Abstract
Purpose
The presence of green spaces plays a vital role in promoting urban sustainability. Urban green parks (UGPs) help create sustainable cities while providing fundamental ecological functions. However, rapid urbanization has destroyed crucial green areas in Ranchi City, endangering inhabitants’ health. This study aims to locate current UGPs and predict future UGP sites in Ranchi City, Jharkhand.
Design/methodology/approach
It uses geographic information system (GIS) and analytical hierarchical process (AHP) to evaluate potential UGP sites. It involves the active participation of urban communities to ensure that the UGPs are designed to meet dweller’s needs. The site suitability assessment is based on several parameters, including the normalized difference vegetation index (NDVI), land use and land cover (LULC), population distribution, PM 2.5 levels and the Urban Heat Island (UHI) effect. The integration of these factors enables an evaluation of potential UGP’s sites.
Findings
The findings of this research reveal that 54.39% of the evaluated areas are unsuitable, 15.55% are less suitable, 12.76% are moderately suitable, 11.52% are highly suitable and 5.78% are very highly suitable for UGPs site selection. These results emphasize that the middle and outer regions of Ranchi City are the most favorable locations for establishing UGPs. The NDVI is the most important element in UGP site appropriateness, followed by LULC, population distribution, PM 2.5 levels and the UHI effect.
Originality/value
This study improves the process of integrating AHP and GIS, and UGPs site selection maps help urban planners and decision-makers make better choices for Ranchi City’s sustainability and greenness.