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Article
Publication date: 1 June 2015

Pieter de Rooij

The purpose of this paper is to describe and understand dimensions of cultural activity involvement and the relationship between cultural activity involvement and behavioural…

986

Abstract

Purpose

The purpose of this paper is to describe and understand dimensions of cultural activity involvement and the relationship between cultural activity involvement and behavioural loyalty.

Design/methodology/approach

Semi-structured in-depth interviews with 47 customers of a theatre were held.

Findings

The study shows that the concept of cultural activity involvement consists of six dimensions: attraction, centrality, self-expression, social bonding, cultural transmission and financial contribution. Three customer segments are taken into consideration according behavioural loyalty levels: incidental spectators, interested participants and the core audience. There are large differences between the three customer segments regarding cultural activity involvement.

Research limitations/implications

Introspection might have decreased the reliability. As the study is a case study, problems with external validity are recognised.

Practical implications

Given the decline of subsidies in the arts world, it becomes more important to attract more visitors and to increase spending. Performing arts organisations might attract more visitors in case they provide additional services which enable cultural transmission. Moreover, the study shows that certain visitors are willing to contribute additional money to the arts.

Originality/value

Current studies about leisure involvement focus on recreation and distinguish four dimensions of involvement. This study focuses on cultural activity involvement and explores these four dimensions, but also shows there are two new dimensions. This study contributes to a further understanding of the relationship between cultural activity involvement and behavioural loyalty.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 9 no. 2
Type: Research Article
ISSN: 1750-6182

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Book part
Publication date: 27 February 2009

Ina Horlings, Pieter Tops and Julien van Ostaaijen

Purpose – The chapter answers the question if urban regime theory (URT) can provide a useful framework to understand and solve problems of cooperation in regional processes in…

Abstract

Purpose – The chapter answers the question if urban regime theory (URT) can provide a useful framework to understand and solve problems of cooperation in regional processes in rural–urban areas.

Methodology/approach – The chapter is a theoretical discussion on problems found in contemporary rural spatial governance.

Findings – URT can provide a framework for understanding the obstacles encountered in regional development and is a promising perspective for the analysis of regional processes. A solution for problems in regional cooperation can be found in so-called ‘vital coalitions’, forms of vital interaction between regional actors, based on energy and productivity, that can create a ‘capacity to act’ in regions that have become ‘gridlocked’ by current procedures and regulations.

Research limitations/implications – A modern URT, applied in a regional context:(1)Can point out ‘how power is organised to act’;(2)Analyses informal networks between actors as bases for cooperation and vitality, and as a possible starting point for new (cultural) counter-regimes and(3)Offers insight into regional complexity and cooperation and into emergent regimes.

Practical implications – Vital coalitions are forms of self-governance, that introduce new agendas and function as forms of niche-innovation in regions. This can lead to the forming of new ‘cultural regimes’ in which the motives and values of civilians are a key element.

Originality/value of the chapter – The value of the chapter lies in the use of concepts in regions from a fresh new perspective, by translating the URT from a local, urban context to a regional rural–urban perspective.

Details

Beyond the Rural-Urban Divide: Cross-Continental Perspectives on the Differentiated Countryside and its Regulation
Type: Book
ISBN: 978-1-84855-138-1

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Article
Publication date: 13 October 2020

Gianluigi Guido, Marco Pichierri, Cristian Rizzo, Verdiana Chieffi and George Moschis

The purpose of this study is to review scholarly research on elderly consumers’ information processing and suggest implications for services marketing.

1605

Abstract

Purpose

The purpose of this study is to review scholarly research on elderly consumers’ information processing and suggest implications for services marketing.

Design/methodology/approach

The review encompasses a five-decade period (1970–2018) of academic research and presents relevant literature in four main areas related to information processing: sensation, attention, interpretation and memory.

Findings

The study illustrates how each of the aforementioned phases of the information processing activity may affect how elderly individuals buy and consume products and services, emphasizing the need for a better comprehension of the elderly to develop effectual marketing strategies.

Originality/value

The study provides readers with detailed state-of-the-art knowledge about older consumers’ information processing, offering a comprehensive review of academic research that companies can use to improve the effectiveness of their marketing efforts that target the elderly market.

Details

Journal of Services Marketing, vol. 35 no. 1
Type: Research Article
ISSN: 0887-6045

Keywords

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Article
Publication date: 22 March 2024

Faisal Al Reshaid, Petek Tosun and Merve Yanar Gürce

Cryptocurrencies are becoming increasingly attractive as alternatives to traditional currencies. Although many retailers accept cryptocurrencies as a means of payment in online…

319

Abstract

Purpose

Cryptocurrencies are becoming increasingly attractive as alternatives to traditional currencies. Although many retailers accept cryptocurrencies as a means of payment in online shopping, consumers’ cryptocurrency adoption intention in online shopping (CCAI) is still low. This study aims to investigate the influence of attitudes, subjective norms, consumer trust, financial literacy and fear of missing out (FOMO) on CCAI.

Design/methodology/approach

A quantitative research approach was followed using a consumer survey. Hypothesized relationships were tested through regression and mediation analyses.

Findings

The results revealed that consumers could accept cryptocurrencies as a means of payment in online shopping. Attitudes, subjective norms, consumer trust and financial literacy directly and positively influence CCAI, while they indirectly affect CCAI through the mediating impact of FOMO.

Practical implications

Marketing managers should improve consumers’ knowledge about cryptocurrencies and trust in online shopping to increase CCAI. Social media marketing can be appropriate, while the advertising content can address keeping up with others and staying connected.

Originality/value

This study addresses a critical gap in the literature by empirically examining the antecedents of CCAI within an original conceptual model based on the theoretical framework provided by the theory of planned behavior. Attitudes, subjective norms, trust and financial literacy influence CCAI, where FOMO plays a significant role as a mediator.

Details

Digital Policy, Regulation and Governance, vol. 26 no. 4
Type: Research Article
ISSN: 2398-5038

Keywords

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Article
Publication date: 9 May 2016

Zhaleh Abdi, Hamid Ravaghi, Mohsen Abbasi, Bahram Delgoshaei and Somayeh Esfandiari

The purpose of this paper is to apply Bow-tie methodology, a proactive risk assessment technique based on systemic approach, for prospective analysis of the risks threatening…

2169

Abstract

Purpose

The purpose of this paper is to apply Bow-tie methodology, a proactive risk assessment technique based on systemic approach, for prospective analysis of the risks threatening patient safety in intensive care unit (ICU).

Design/methodology/approach

Bow-tie methodology was used to manage clinical risks threatening patient safety by a multidisciplinary team in the ICU. The Bow-tie analysis was conducted on incidents related to high-alert medications, ventilator associated pneumonia, catheter-related blood stream infection, urinary tract infection, and unwanted extubation.

Findings

In total, 48 potential adverse events were analysed. The causal factors were identified and classified into relevant categories. The number and effectiveness of existing preventive and protective barriers were examined for each potential adverse event. The adverse events were evaluated according to the risk criteria and a set of interventions were proposed with the aim of improving the existing barriers or implementing new barriers. A number of recommendations were implemented in the ICU, while considering their feasibility.

Originality/value

The application of Bow-tie methodology led to practical recommendations to eliminate or control the hazards identified. It also contributed to better understanding of hazard prevention and protection required for safe operations in clinical settings.

Details

International Journal of Health Care Quality Assurance, vol. 29 no. 4
Type: Research Article
ISSN: 0952-6862

Keywords

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