Daniel Dorta-Afonso, Deybbi Cuéllar-Molina, Carlos Rodríguez-Robaina and Petra De Saá-Pérez
Based on conservation of resources (COR) theory, this study analyses how servant leadership and high-performance work systems (HPWS) provide employees with valuable resources that…
Abstract
Purpose
Based on conservation of resources (COR) theory, this study analyses how servant leadership and high-performance work systems (HPWS) provide employees with valuable resources that help them cope with work demands and preserve or increase personal and job resources, which in turn enhances their work-life balance (WLB) and job satisfaction.
Design/methodology/approach
A sample of 253 hotel workers from Gran Canaria was surveyed. The study used partial least squares structural equation modelling (PLS-SEM) to test the hypotheses.
Findings
Both servant leadership and HPWS positively affect employees’ job satisfaction. Additionally, WLB plays a mediating role in explaining how servant leadership and HPWS can increase employees’ job satisfaction.
Practical implications
Our findings offer practical guidance for hotel managers on implementing strategies that foster employee well-being and enhance performance through a combination of servant leadership and HPWS.
Originality/value
This study is among the first to investigate the mediating role of WLB between servant leadership, HPWS and job satisfaction in the hospitality sector. By applying COR theory, it offers new insights into the interaction between personal and job-related resources and their impact on employee outcomes.
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Daniel Dorta-Afonso, José Luis Ballesteros-Rodríguez, Nieves L. Díaz-Díaz and Petra De Saá-Pérez
This paper analyzes knowledge-oriented leadership (KOL) and its impact on the learning achieved by the members of academic research teams. We study the influence of KOL on…
Abstract
Purpose
This paper analyzes knowledge-oriented leadership (KOL) and its impact on the learning achieved by the members of academic research teams. We study the influence of KOL on learning, both directly and indirectly, through the knowledge sharing that takes place within the team.
Design/methodology/approach
For this purpose, we conducted a survey of 477 researchers belonging to academic research teams. Through partial least squares structural equation modeling (PLS-SEM), our findings show that KOL positively affects both knowledge sharing and learning and that knowledge sharing also enhances learning.
Findings
Our results reveal the existence of a direct and indirect effect of KOL on learning, both significant and in the same positive direction, with a complementary partial mediation of knowledge sharing.
Research limitations/implications
This paper contributes to the literature in that it provides evidence in the academic context of how team leader behavior can influence knowledge sharing and learning.
Originality/value
This is one of the fewer studies that analyzed KOL on academic research teams and the first contribution that empirically shows how the effect of KOL on learning takes place.
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José Luis Ballesteros-Rodríguez, Petra De Saá-Pérez, Natalia García-Carbonell, Fernando Martín-Alcázar and Gonzalo Sánchez-Gardey
Although several previous studies were focused on examining the determinants of research productivity, the knowledge of the competences and motives that lead researchers to…
Abstract
Purpose
Although several previous studies were focused on examining the determinants of research productivity, the knowledge of the competences and motives that lead researchers to achieve relevant scientific performance remains unclear. This paper is aimed at contributing to this gap in the research by proposing a typology to understand academic researchers' traits and extending the traditional “more is better” approach, which assumes that higher levels of competence and motivation are always preferable.
Design/methodology/approach
Cluster analysis was applied to a sample of 471 Spanish academics to examine diverse combinations of human capital attributes – knowledge, skills, and abilities – and two sources of motivation – intrinsic and extrinsic.
Findings
Four researcher profiles were identified: (1) high vocational academics; (2) motivated academics; (3) self-starter academics and (4) reactive academics. Based on these preliminary findings, we present conclusions about the functioning and productivity of academic researchers.
Originality/value
This paper contributes a novel typology of researchers to the extant literature based on the variables of academic human capital and motivation. The findings indicate that a required and specific combination of attributes better fits the reality of research activities.
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Carmen Domínguez-Falcón, Josefa D. Martín-Santana and Petra De Saá-Pérez
The purpose of this study is to analyse the effects of high-commitment human resources (HR) practices on organisational performance through the commitment and satisfaction of both…
Abstract
Purpose
The purpose of this study is to analyse the effects of high-commitment human resources (HR) practices on organisational performance through the commitment and satisfaction of both managers and supervisors.
Design/methodology/approach
An empirical study was carried out, based on the perceptions of 68 managers and 296 supervisors at four- and five-star hotels in Gran Canaria (Canary Islands, Spain).
Findings
The results obtained reveal that: high-commitment HR practices have a positive and significant effect on the commitment and satisfaction of both groups; managers’ commitment and satisfaction do not lead to improved organisational performance; however, supervisors’ commitment and satisfaction do lead to better economic results because of an improvement in customer results.
Practical implications
This research revealed that it is important for hotel companies to adopt high-commitment HR practices because these practices contribute to managers’ and supervisors’ affective connection to the company, leading them to feel positively satisfied with their jobs. In addition, hotels should focus on supervisors because they feel more customer-oriented and tend to stay longer in the company, which probably leads them to better meet the needs of customers, allowing hotels to obtain better economic results.
Originality/value
This study contributes to HR management in the hotel industry by obtaining the views of two key informants – managers and supervisors – about the implementation of HR practices and their own levels of commitment and satisfaction.
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Lidia Hernández López, Petra de Saá Pérez, Jose Luis Ballesteros Rodríguez and Desiderio García Almeida
The purpose of this paper is to discuss the theoretical and practical need for research into the learning conditions that influence a student’s self-assessment of their…
Abstract
Purpose
The purpose of this paper is to discuss the theoretical and practical need for research into the learning conditions that influence a student’s self-assessment of their competences in management education. By means of a theoretical review, the paper introduces a model that integrates various learning conditions related to a student’s affective learning ability and the role of the teacher that may have an influence on a student’s self-assessment of their competences in the field of management.
Design/methodology/approach
The authors describe the analysis of data from questionnaires on the experience of undergraduate students from business administration at the University of Las Palmas de Gran Canaria.
Findings
The results reveal the importance of a student’s motivation for professional development, their self-efficacy as well as the important role of the teacher in a student’s self-assessment of their competences.
Originality/value
The paper fulfils an identified need to study the conditions that influence a student’s self-assessment of their learning.
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Nieves L. Díaz-Díaz and Petra de Saá Pérez
– The purpose of this paper is to study the external sources of knowledge that better exploit internal knowledge in order to innovate.
Abstract
Purpose
The purpose of this paper is to study the external sources of knowledge that better exploit internal knowledge in order to innovate.
Design/methodology/approach
A balanced panel of 1,266 firms that respond to the Survey of Business Strategies for a five-year period was used, which represents a total of 6,330 observations.
Findings
The influence of the absorptive capacity on new products is significant, with an inverted U-shaped relationship. The interaction between external sources of knowledge and firm ' s absorptive capacity has a negative effect on innovation up to a certain level (substitution effect), after which that interaction improves the innovation of firms, displaying a complementary effect.
Practical implications
Firms with excess of internal sources of knowledge do not obtain better innovative results because overtime firms tend to inertia and need external sources of knowledge to obtain new knowledge. Firms must be conscious that the effect on innovation of using a strategy of external knowledge acquisition could be different depending on their internal knowledge base level. Thus, those firms that select their strategies to combine knowledge appropriately will have better results.
Originality/value
This paper reveals that the positive effect of internal sources of knowledge on innovation decline after it reaches a high level because those firms with strong absorptive capacity may enter a state of organizational inertia that reduces their innovation. This research enhances the importance of identifying each of the external knowledge sources likely to be used, since their influence on innovation differs depending on the level of internal knowledge. Finally, this study is based on panel data models, which allows us to control unobservable heterogeneity improving earlier studies that had to rely on cross-sectional data.
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Nieves L. L. Díaz-Díaz and Petra De Saá-Pérez
The purpose of this paper is to studuy how the owner identity affects the investment in human capital, measured by wage intensity, as well as the moderating effect of firm’s…
Abstract
Purpose
The purpose of this paper is to studuy how the owner identity affects the investment in human capital, measured by wage intensity, as well as the moderating effect of firm’s performance.
Design/methodology/approach
A balanced panel of 1,266 Spanish firms that respond to the Survey of Business Strategies for a five-years period was used, which represents a total of 6,330 observations. The dynamic models are estimated using the general method of moments.
Findings
The state ownership has a positive and significant effect on specific wage intensity. However, when ownership is in private hands – foreign shareholders, other companies-, the effect is significant but negative. In firms with state ownership, greater economic performance has a negative influence on human capital investment. The results also reveal that while privately owned firms – those with foreign shareholders – tend to invest less in human capital, that tendency diminishes when the firm obtains higher economic performance.
Practical implications
Different owners may have different objectives and decision-making horizons, which affect the firm’s investment on human capital. The results obtained regarding the owner identity-wage intensity relationship may serve as a reference for the non-listed firms of continental Europe. The influence of ownership structure on the firm’s decision to invest in human capital is conditioned by the firm’s economic performance.
Originality/value
The paper reveals the importance of considering each of the firm’s owners, since their influence on wage intensity differs according to the identity of the owner. There are little empirical papers which analyze the impact of ownership structure on wage intensity, depending on the identity of firm’s owners in a civil context. Moreover, a dynamic panel model is needed due to the firm’s wage intensity does not adjust immediately as their wages are often referring to the previous year rather than being fully negotiated. This paper can be considered a step forward in understanding owner identity characteristics in Spanish-European context.
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Celia Zárraga‐Oberty and Petra De Saá‐Pérez
To provide evidence about that the process called knowledge management can happen in work teams, but only if they have the necessary characteristics to be considered communities…
Abstract
Purpose
To provide evidence about that the process called knowledge management can happen in work teams, but only if they have the necessary characteristics to be considered communities of practice.
Design/methodology/approach
First, the paper identifies the characteristics of the work team that favor knowledge management from a revision of existing literature about communities of practice. Second, by means of an empirical study of 363 individuals working in permanent teams, the paper obtains confirmation that those characteristics exercise a favorable influence on knowledge management. The empirical study is carried out by means of statistical analysis: exploratory factor analysis and Cronbach's α analyses were carried out to check the validity and reliability of scales; conducted correlation analyses were also conducted to test the six hypotheses regarding direct relationships and multiple regression analyses to assess the relative importance of each of the characteristics of the work team in knowledge management.
Findings
Empirical evidence is obtained that knowledge management is favored in work teams that possess certain characteristics: self‐management, leadership, individual autonomy, climate of trust, common understanding, and the members' heterogeneous and complementary skills. The paper also provides a detailed examination of that relationship. Evidence is obtained about what characteristics of work teams favor the knowledge management process in its different phases (i.e. creation of knowledge, and transfer and integration of knowledge).
Research limitations/implications
On the one hand, the group rather than the individual would have been a more suitable unit of analysis. So, it should be noted that our findings are to be interpreted as individual perceptions. On the other hand, our scales represent new measures. So, they must be interpreted cautiously.
Practical implications
The paper provides evidence that will help companies to understand the value of knowledge to their success and to obtain maximum performance through the organization of their human resources into teams with the appropriate characteristics to become communities of practice.
Originality/value
This paper fills an empirical gap in the literature around communities of practice and knowledge management.
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Ayse Asli Yilmaz and Sule Erdem Tuzlukaya
The purpose of this study is to depict the value added by digital transformation to intellectual capital (IC) by virtue of the studies reached by the literature review on…
Abstract
Purpose
The purpose of this study is to depict the value added by digital transformation to intellectual capital (IC) by virtue of the studies reached by the literature review on different databases are examined.
Design/methodology/approach
Journal of Intellectual Capital, which has the highest number of records from the resources included in the “Web of Science” content and covering the title of “intellectual capital” has been selected in this study. Research using bibliometric analysis has been conducted and it has been determined that the terms “digital transformation” and “intellectual capital” should be searched for simultaneously in each and every article published in the journal between the years 1975 and 2022.
Findings
A bibliometric analysis and citation mapping process are carried out considering all dimensions to reach the results and interpretation of findings. VOSviewer is used to visualize the bibliometric networks of results and findings in the form of scientific mapping, as well as to visualize the co-authorship analysis of keywords, co-authorship analysis and citation networks.
Research limitations/implications
Bibliometric analysis is a method that can be used to evaluate the performance of a single journal. However, it is important to note that bibliometric analysis has some limitations when it comes to assessing the validity of a single journal. This circumstance is elaborately described as a limitation of this study. Bibliometric analysis is a method that can be used to evaluate the performance of a single journal. However, it is important to note that bibliometric analysis has some limitations when it comes to assessing the validity of a single journal. One limitation is that bibliometric analysis is based on quantitative metrics, such as citation counts, which do not take into account the quality of the research. Therefore, bibliometric analysis alone may not provide a complete picture of the validity of a single journal. In addition, bibliometric analysis is based on the number of times a paper is cited, which can be influenced by factors such as the prestige of the journal, the field of research and the time since the publication. In conclusion, bibliometric analysis can be used to evaluate the performance of a single journal, but it is important to consider its limitations.
Originality/value
This study identified contributions, gaps and limits based on the results of a bibliometric analysis. Italy is the most influential country and the issue is structured around four clusters: IC; digital transformation; human capital; and knowledge management. As previously unexplored issues are addressed in an innovative manner, it is acceptable to underline the paper’s originality.